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Vodafone India Complaints & Reviews

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S
sanjeevi
Dec 8, 2015
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Address: 600092
Website: vodafone.in

I'm Raja I had a problem in my vodafone sim card, so i went the vodafone showroom at MMDA colony, I spoken to Navaneethan, he didn't response properly, they are not rectify my problem and harsh behave on me. I am very much disappointed with this network.
Dec 8, 2015
Complaint marked as Resolved 
they solved my problem solved. i have posted this complaint after that he solved my problem. now i want to remove this complaint.
Vodafone India customer support has been notified about the posted complaint.
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    coolprasad7
    from Gurgaon, Haryana
    Dec 9, 2015
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    Address: Mumbai City, Maharashtra, 400078
    Website: www.icici.com

    VIN/VODAFONE-BI/[protected]/0 I have not paid above bill still amount got debited from jy account. I received call saying my papback need to be transfered she took card details and debited amount from my account Even though i have not done transaction ICICI bank not ready to refund...
    Vodafone India customer support has been notified about the posted complaint.
    Dec 10, 2015
    Updated by coolprasad7
    Transaction details

    1 26/11/2015 26/11/2015 VIN/VODAFONE-BI/[protected]/0 4, 902.00
    2 26/11/2015 26/11/2015 VIN/www.oxigenw/[protected]/0 2, 000.00

    Name Retailer ID
    www.oxigenwallet.com / Mumbai 39PU[protected]
    VODAFONE-BILLDESK / MUMBAI [protected]
    I have also been trapped in similar case and 5000 deducted from my account on 16th may
    All the amount goes to VIN VODAFONE BI. ICICI bank is neither doing anything nor ready to refund the amount
    For me also 3000 deducted from my account, if this is happening from May why ICICI bank allowing this transaction. if transaction is requested from this site ICICI bank should confirm with customer if you are doing this transaction or not. it should not happen immediately. I am disappointed with ICICI security and decided to close my account.
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      A
      ameyalshi
      from Bhopal, Madhya Pradesh
      Dec 8, 2015
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      Address: Thane, Maharashtra, 400601
      Website: www.vodafone.in/home-mumbai

      Hi Guys,

      Being fed up of Vodafone billing services. I have finally ported my number to Airtel and very satisfied with the services of Airtel

      Refer below the list of issues, you may face after taking Vodafone billing:

      I was promised a plan of 1GB internet 3g+2g unlimited with 1000 mins free local, etc etc

      In my first bill I was charged - 25rs extra stating that, your number was activated but internet wasn't. If a person is taking plan with 1GB internet plan, he would assume, all the services will be active from the activation day itself. What sense does it make, to active internet services later and calling services prioir and eventually charging additional for using internet.

      I tried calling to ask to waive off these charges but my efforts were in vain.

      Now, in my 2nd bill these people charged my 250rs extra. This was again for internet. Now they are stating that, you have only 3g internet free (1gb) as part of the plan and no 2g internet after exhausing the 3G internet. I was clearly told by the sim card selling agency and Vodafone executive that the plan will also include 2g unlimited after 1gb 3gb.

      Tried calling to waive off the charges, all the efforts were in vain.

      So till now, 2 bills with 2 times FAKE charges over base charges.

      Now the 3rd bill, here they charged me late fee charges. I was already under discussion with Vodafone team for my 2nd bill over additional internet charges. So I made part payment of my 2nd bill and called the vodafone call center, to request them not to charge me late fee, as I am already in discussion over additional charges. The executive promised that there wont be any late fee charge, which obviously did not happen in my bill.

      I was charged 25rs as late fee. So again, I called vodafone call center to resolve this. Now another agent again promised me that, we will waived off 25rs, as it is wrongly charged.

      I decided to port my number due to the issues faced every month. Once porting was done, I went to pay my vodafone bill. Now their executive at Vodafone store, told me, that the waiver cannot be given to you, as the number is already deactivated. So another promise made by call center executive was fake.

      All my efforts of negatiation with Vodafone are failed.

      I have cleared all the dues, by paying all the fake charges added and I feel releived to be disassociated with such a cheat company - Vodafone.

      Guys never take vodafone billing, they just want to cheat people and take out money with some or other Fake charege,

      I have some 150rs left as deposit with them, which I really don't expect to come back, they might say that there are some deactivation charges or any other charge.

      Do hell you cheats.
      Mar 31, 2016
      Updated by ameyalshi
      Since the Vodafone team is aware they are wrong, they don't bother to reply.
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        S
        sga65
        from Pune, Maharashtra
        Dec 8, 2015
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        Address: 411033
        Website: VODA PHONE INDIA

        Sir / madam here in pune i am sudhir apte cell no is[protected] since last more than 3 yrs i am using it i always charged /activate internet pac on the same no but always filed complain and you senior offices always tell me about we are upgrade the system let me know how long it takes time and i get hazel free network net is when i activate net pack for 3 days validity only 2 days it will some kind of good on 3rd days it's failed and you never gave me my balance data to me customer care always gave us fake answers so kindly take notice first give info that about how long you will time take system upgrade and next is why dont you given all of yours prepaid customer info about the increased the fair and 1np. /1 second is stopped by you also call dropped by your net work it's my personal exp. So keep in notice it will not happened always with me yours rep. Of co. Dont have any idea about yours systeem they makes very vege statements too so this complain's copy is also procedd to t.R.A. I hopes for well doing with indian customer too sudhir apte [protected]
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          G
          G.Malaichamy
          from Kombai, Tamil Nadu
          Dec 8, 2015
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          Address: Madurai, Tamil Nadu, 625107

          I have activated 254 Rs 3G plan on 5 November 2015 on my number([protected]). after consuming i was used mobile browsing in my dada after dada completed i was stopped dada using but deducted amount in my main balance without using so called your customer executive on 28/11/2015 and then told me after dada recharge you send to STOP sms to 1925 because i send sms to 1925 on 29/11/2015. but my dada plan was cancelled immediately i contact your customer executive he told me your your sms was wrong and misguidance of our executive so take complaint(C.No.[protected]and restore my dada balance before 1/12/2015. But till now i didn't dada on my number so i again called your team and they told me your dada plan was cancelled Is this small issue for you but not for me because that amount was blood of work .if are not able to solve this issue on earlier basis then i have to leave your services and take legal action .
          Vodafone India customer support has been notified about the posted complaint.
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            V
            vineetchaudhary02
            from Mumbai, Maharashtra
            Dec 8, 2015
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            Address: Muzaffarnagar, Uttar Pradesh, 251001

            On the 8th of Dec, I recharge amount 75 on my number using freecharge site. but net pack on my activated on my no not get money against recharge . Why isn't Vodafone keeping a check on such loop holes in the system? The NUMBER is 981513the 1st of Dec, I activated the Rs88 tariff plan on my number using *121# but the sum of Rs88 was deducted twice from my account. Why isn't Vodafone keeping a check on such loop holes in the system? The NUMBER is [protected] and I WANT A REFUND ASAP. It's my money and Vodafone has no right on it. Such things tarnish the service provider and subscriber relationship. If the customer is being cheated time and again, then eventually the person will lose trust in the company. To keep this from happening, it is important that Telecom companies stop stealing their clients' money, else they'll only lose customers to their rivals. and I WANT A REFUND ASAP. It's my money and Vodafone has no right on it. Such things tarnish the service provider and subscriber relationship. If the customer is being cheated time and again, then eventually the person will lose trust in the company. To keep this from happening, it is important that Telecom companies stop stealing their clients' money, else they'll only lose customers to their rivals.
            Vodafone India customer support has been notified about the posted complaint.
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              Naina Aggarwal
              from Delhi, Delhi
              Dec 8, 2015
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              Address: 110032
              Website: Vodafone.in

              **Hello! Deals Pack Weekly service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.46.813.To deactivate SMS STOP to or call 155223(toll free).*** This service is activated and my balance is also deducted without my permission How they can activate it by themselves and waste my 35 rupees?? I deactivated it but my balance remains same. Where has my 35 rupees gone?? I want my balance same as it was before this activation. (My no. is +91-[protected])
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                A
                alfiya
                from Nagamangala, Karnataka
                Dec 8, 2015
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                Address: Mysore, Karnataka, 570001

                Dear sir/madam Purchase done by others from my sbm debit card no.[protected] purchase Worth rs 4500 on POS 22317740 at VODAFONE BILLDESK MUMBAI IND txn#[protected] on date 07/12/2015 12:08 pm please refund this transection in my account other wise I will take Court of laws action. Your faithfully
                RAFIA NAFEES
                SBM a/c no.[protected]
                [protected]@yahoo.com
                Mob.no.[protected]
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                  Pranith Jain
                  from Mumbai, Maharashtra
                  Dec 8, 2015
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                  Address: 636109
                  Website: Vodafone.in

                  I use my mobile a lot and from past two weeks I am not getting my network coverage for mobile internet and my validity is going to end still the company has refused to extend my validity. When I requested hat it was their mistake that I did not get network coverage they told that they cannot help me because there was flood in chennai and they cannot provide network service. But the thing is I live in Hosur Vodafone has now even stopped taking customer care calls.
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                    M
                    Madhavi Vyas
                    from Kolkata, West Bengal
                    Dec 8, 2015
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                    Address: Kolkata, West Bengal, 700025
                    Website: www.vodafone.in

                    I am quite a regular postpaid user of Vodafone, past few months their network has really gone down.When ever I am on the ground floor of my duplex house there is no server at all people are not able to reach me and each time if I have make a call or send a message I have to either move out of the house or go to the top floor to talk or send any message. I have made several complains to Vodafone care but still there is no resolvment, no improvement in their service.I guess if this continues people will really want to switch to airtel which is giving much faster and better network even the mobile data of Vodafone here is not working properly, any message takes pretty long to deliver and most of the time it fails to deliver.I hope through this complain there would be some quick action else io shall be propelled to change the network. thnking yopu madhavi vyas
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                      priyanka shrivastav02
                      from Delhi, Delhi
                      Dec 7, 2015
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                      Address: Mumbai City, Maharashtra, 400013
                      Website: www.vodafone.com

                      Respected sir/madam, This is priyanka and my mobile number is [protected]. I have visited in your Vodafone gallery at JB Nagar Andheri East for the activation of my data capping plan of 750rs with company authority letter in august month but same plan not activated from the store level and I have been charged rs 4987 for extra data usages. I assumed that my capping amount plan is activated and I crossed data limit So I request to you kindly reverse my charges as I am ready to pay rs 750capping amount. so kindly do the needful. Thank You Priyanka [protected]
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                        Omkar 83
                        from Paithan, Maharashtra
                        Dec 7, 2015
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                        Address: Ratnagiri, Maharashtra, 416701

                        Sir [protected] belongs to me this is my Vodafone number. Which I give to use to my family member . This is an prepaid card number. From last one years number of recharge I have done in months that's for safety of my family member I want the all call details sms what's app detail of this number of last one year . Kindly provided me on my mail Id omkarpk.[protected]@gmail.com or on my another mobile number [protected] . ThanK you
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                          garggourav
                          from Bengaluru, Karnataka
                          Dec 7, 2015
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                          Address: 560049
                          Website: www.vodafone.in/home-karnataka

                          Hello Sir, I am a vodafone postpaid customer. From past two months I am getting so many problems from vodafone bill amount which is quite unexpected. Particularly in this month bill looks like a disaster. Generally, my bill amount comes nearby Rs 600 every month, but in this month I have received a bill of more than Rs 2700. When I queried with customer care regarding this, they said "you have used this thing that thing and many other" and still I was polite with them by saying I haven't use this type of services but finally they are saying "We dont know, you need to pay much amount anyhow", and the way they said which is quite disrespect to me.The way they said, it looks like whether I am a thief or most wanted person. Moreover, before taking the connection they hide so many things, but when the unexpected bill comes they just give excuses with their terms and condition. I don't understand whether they are doing a business in a transparent way or they just ditch their customer and makes money. They just think that if you put water in soil then money can easily grow up. Your's faithfully, Gourav Garg Contact No: [protected]
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                            Gracy Priya
                            from Nadapuram, Kerala
                            Dec 7, 2015
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                            Address: 636601

                            Dear Sir, I am from Salem... Working in a private School... We are in emergency situation... Kindly mail me the following number holder details.. Please treat this is an urgent issue... Number is [protected] (Karnataka Vodafone number) mail id: [protected]@gmail.com
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                              Charu Manglick
                              from Bengaluru, Karnataka
                              Dec 7, 2015
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                              Address: 208002

                              I would like to bring to the notice of Vodafone that the staff in the vodafone office situated in civil lines, near Tulsi Hospital, Kanpur, is extremely rude and ill-mannered. I am a Vodafone user having three numbers from this service provider even before it became "vodafone". I am extremely shocked to be met with an extremely rude and ill-mannered staff even before I could tell them the reason for which I was there. I also saw that the already present present three customers were also facing the same problem. I wonder if any action would be taken to improve hospitality at the office before it is too late, as I had gone to get another new number but changed my mind thereof.
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                                Samuel chandran
                                from Ahmedabad, Gujarat
                                Dec 7, 2015
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                                Address: Chennai, Tamil Nadu, 600014

                                I have been using Vodafone network for more than 10 years, but for the past 2 years the network signal inside my house has gone so week, when contacted they request 10 days deadline and then they say it's fixed, but the problem is persisting. when I approach them again they I don't get responsible feed back
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                                  i4myname
                                  from Kolkata, West Bengal
                                  Dec 7, 2015
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                                  Address: 713148
                                  Website: www.Vodafone.in

                                  Dear sir, I'm Rama Mohan Satya Kumar Gollu from Panagarh working in Indian Airfore. I had changed my mob no.[protected] to vodafone WB via NMNP from Rajasthan 2 months back. Since then I used my number approx only for 10 days. They are suspending it again and again and I'm totally frustrated on their service. I had contacted their mini store in Panagarh a minimum of 10 times in person and called the person in it and even customer care a numerous times and also submitted a copy of my driving licence, aadhar card, voter ID and Airforce issued document. Still they are saying no documents yet received. I even mailed their Nodel offr, that time they activated but it lasted for only 3 days. My last hope is U sir. Please do some needy. Since it is linked to my bank a/c it is very important to me. Thank you sir
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                                    sid171279
                                    from Kolkata, West Bengal
                                    Dec 7, 2015
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                                    I am a Vodafone Customer in West Bengal. Since the last few days I have been facing tremendous issues with internet connectivity in my phone. The 3G sign is coming but neither web pages not the social networking apps are working. I cannot even send or receive the smallest of WhatsApp messages. I have a registered a complaint with Vodafone Curtomer Service (Service Registration no. [protected] dated 03.12.15, 12.12 P.M). I was told that the issue will be resolved by 07.12.15, 12.12 P.M. However, the problem still persists. Surprisingly, no one from Vodafone has even bothered to call up and enquire about the status issue or provide any feedback.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Its been three days since I have lodged the complaint. But no action has been taken so far other than a couple of courtesy calls received from Vodafone Customer Care.

                                    This attitude on part of Vodafone is really careless and unprofessional.
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                                      alfiya
                                      from Nagamangala, Karnataka
                                      Dec 7, 2015
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                                      Address: Mysore, Karnataka, 570001

                                      Dear sir/madam Purchase done by others from my mastercard debit card no.[protected] purchase Worth rs 4500 on POS[protected] at VODAFONE BILLDESK MUMBAI IND txn#[protected] on date 07/12/2015 12:08 pm please refund this transection in my account other wise I will take Court of laws action. Your faithfully rafia nafees SBm a/c no. [protected] [protected]@yahoo.com Mob.no.[protected]
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                                        Rizwan Sawkar
                                        from Davorlim, Goa
                                        Jan 4, 2016
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                                        Address: Ratnagiri, Maharashtra, 415612

                                        A vodafone number [protected] is disturbing me a lot. N using vulgar words. Please let me the name and postal address of this user... Date of Incident -26/01/2015 to 10/02/2015 Nigh Calling & Missed call More time so please provide Name and Postal Address
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