Vodafone India Complaints & Reviews

I am quite a regular postpaid user of Vodafone, past few months their network has really gone down.When ever I am on the ground floor of my duplex house there is no server at all people are not able to reach me and each time if I have make a call or send a message I have to either move out of the house or go to the top floor to talk or send any message. I have made several complains to Vodafone care but still there is no resolvment, no improvement in their service.I guess if this continues people will really want to switch to airtel which is giving much faster and better network even the mobile data of Vodafone here is not working properly, any message takes pretty long to deliver and most of the time it fails to deliver.I hope through this complain there would be some quick action else io shall be propelled to change the network. thnking yopu madhavi vyas

Respected sir/madam, This is priyanka and my mobile number is [protected]. I have visited in your Vodafone gallery at JB Nagar Andheri East for the activation of my data capping plan of 750rs with company authority letter in august month but same plan not activated from the store level and I have been charged rs 4987 for extra data usages. I assumed that my capping amount plan is activated and I crossed data limit So I request to you kindly reverse my charges as I am ready to pay rs 750capping amount. so kindly do the needful. Thank You Priyanka [protected]

Sir [protected] belongs to me this is my Vodafone number. Which I give to use to my family member . This is an prepaid card number. From last one years number of recharge I have done in months that's for safety of my family member I want the all call details sms what's app detail of this number of last one year . Kindly provided me on my mail Id omkarpk.[protected]@gmail.com or on my another mobile number [protected] . ThanK you

Hello Sir, I am a vodafone postpaid customer. From past two months I am getting so many problems from vodafone bill amount which is quite unexpected. Particularly in this month bill looks like a disaster. Generally, my bill amount comes nearby Rs 600 every month, but in this month I have received a bill of more than Rs 2700. When I queried with customer care regarding this, they said "you have used this thing that thing and many other" and still I was polite with them by saying I haven't use this type of services but finally they are saying "We dont know, you need to pay much amount anyhow", and the way they said which is quite disrespect to me.The way they said, it looks like whether I am a thief or most wanted person. Moreover, before taking the connection they hide so many things, but when the unexpected bill comes they just give excuses with their terms and condition. I don't understand whether they are doing a business in a transparent way or they just ditch their customer and makes money. They just think that if you put water in soil then money can easily grow up. Your's faithfully, Gourav Garg Contact No: [protected]

Dear Sir, I am from Salem... Working in a private School... We are in emergency situation... Kindly mail me the following number holder details.. Please treat this is an urgent issue... Number is [protected] (Karnataka Vodafone number) mail id: [protected]@gmail.com

I would like to bring to the notice of Vodafone that the staff in the vodafone office situated in civil lines, near Tulsi Hospital, Kanpur, is extremely rude and ill-mannered. I am a Vodafone user having three numbers from this service provider even before it became "vodafone". I am extremely shocked to be met with an extremely rude and ill-mannered staff even before I could tell them the reason for which I was there. I also saw that the already present present three customers were also facing the same problem. I wonder if any action would be taken to improve hospitality at the office before it is too late, as I had gone to get another new number but changed my mind thereof.

I have been using Vodafone network for more than 10 years, but for the past 2 years the network signal inside my house has gone so week, when contacted they request 10 days deadline and then they say it's fixed, but the problem is persisting. when I approach them again they I don't get responsible feed back

Dear sir, I'm Rama Mohan Satya Kumar Gollu from Panagarh working in Indian Airfore. I had changed my mob no.[protected] to vodafone WB via NMNP from Rajasthan 2 months back. Since then I used my number approx only for 10 days. They are suspending it again and again and I'm totally frustrated on their service. I had contacted their mini store in Panagarh a minimum of 10 times in person and called the person in it and even customer care a numerous times and also submitted a copy of my driving licence, aadhar card, voter ID and Airforce issued document. Still they are saying no documents yet received. I even mailed their Nodel offr, that time they activated but it lasted for only 3 days. My last hope is U sir. Please do some needy. Since it is linked to my bank a/c it is very important to me. Thank you sir

I am a Vodafone Customer in West Bengal. Since the last few days I have been facing tremendous issues with internet connectivity in my phone. The 3G sign is coming but neither web pages not the social networking apps are working. I cannot even send or receive the smallest of WhatsApp messages. I have a registered a complaint with Vodafone Curtomer Service (Service Registration no. [protected] dated 03.12.15, 12.12 P.M). I was told that the issue will be resolved by 07.12.15, 12.12 P.M. However, the problem still persists. Surprisingly, no one from Vodafone has even bothered to call up and enquire about the status issue or provide any feedback.

Dear sir/madam Purchase done by others from my mastercard debit card no.[protected] purchase Worth rs 4500 on POS[protected] at VODAFONE BILLDESK MUMBAI IND txn#[protected] on date 07/12/2015 12:08 pm please refund this transection in my account other wise I will take Court of laws action. Your faithfully rafia nafees SBm a/c no. [protected] [protected]@yahoo.com Mob.no.[protected]

A vodafone number [protected] is disturbing me a lot. N using vulgar words. Please let me the name and postal address of this user... Date of Incident -26/01/2015 to 10/02/2015 Nigh Calling & Missed call More time so please provide Name and Postal Address

Dear sir please help me iam very poor ladies & Physically handicapped some one call me and ask my ATM NO AND HIKE RS 4500 please help me sir i get a SMS ON POS PURCHASE WORTH RS 4500 ON VODAFONE BILLDESK MUMBAI IND

Dear sir please help me iam very poor ladies & Physically handicapped some one call me and ask my ATM NO AND HIKE RS 4500 ON POS PURCHASE WORTH RS 4500 ON VODAFONE BILLDESK MUMBAI IND

Hi Vodafone, I am Vodafone customer from past 4 months. I am using post-paid Vodafone number. Bill plan on my number is E_Connect_3G_375. Which has following free usage (as I was told by Vodafone sales executive): Free talktime – 500 mins Free internet usage – 1GB 3G data after that unlimited 2G data free. First Issue: My phone’s outgoing has been barred from 26th November 2015. I called 5 times to customer care on 26th Nov. and asked the reason for barred outgoing. The response I got back was that my credit limit is Rs. 900 but my unbilled amount has reached to Rs. 4280.84, which is above the limit. And the services will be reactivated only if I pay 80% amount of Rs. 4280.84. I was pretty much sure that as per my usage, all the unbilled amount is because of internet usage. Which is covered under my bill plan so the final bill amount shall not cross the credit limit. And I asked the customer care team to reactivate my outgoing services. Here I want to mention that when I had called first two times, the ladies, who picked the call said that my outgoing services will resume within 2 hours. And they registered the complaint (complain no. –[protected],[protected],[protected] But it didn’t happen. So I called for 3rd time after 2 hours, and the guy who picked the call kept me on hold for more than an hour and didn’t provide any solution. Then I called 4th time and again I explained the whole scenario to customer care executive, which was of no use. So I asked the guy to transfer the call to his supervisor; and again I had to explain the same situation to him. This guy turned out to be the meanest guy; he doesn’t care about customer, he just wanted to wrap-up with the call. So without even responding to my queries he put me on hold. And in then I had to cut the call without any solution. My concern here is: - Why the outgoing services were not barred when I had crossed credit limit of Rs. 900? - Why the team waited to reach the amount in thousands? - What is the use of customer care if they can’t provide the solution? - Why they always have the same reason - SYSTEM IS DOWN - to avoid customer’s query Second Issue: When I didn’t receive satisfactory answer from Vodafone customer care executive team available at 198, I wrote on social media on 26th nov; where it is specifically written that Vodafone team “TYPICALLY REPLIES WITHIN AN HOUR”. And the hour of Vodafone completed on 4th December (exactly after 8 days, great services Vodafone). Well, when Vodafone social media team contacted me, they brought a totally new point: As per them my phone’s outgoing has been barred because I have to pay amount of Rs 303.39. The amazing part is, this Rs. 303.39 was due from previous adjustment and I had requested Vodafone to return this amount (I don’t know when, also what went into my mind and I reached on the magical number of 303.39). Above that, Vodafone returned it without a single cross question (what went wrong, Neo entered into Vodafone’s Oracle and hacked it). But now they again want me to pay Rs 303.39 to get the outgoing services resumed. - Why customer care team did not tell about this amount? - Do they use different database than social media team of Vodafone to access the data? Third issue: I was supposed to get my bill on 1st of December. So that I could check it and do the payment to get my services resumed on my phone. But I didn’t receive it till 4th Dec. then finally I had to write to corpcare.[protected]@vodafone.com. Where they again told the same – SYSTEM DOWN – issue. But suddenly within hours the problem got resolved which was pending from past 4 days. Then I received the bill but of October month. Wow!! Later the mistake was corrected and on 5th December when I got the correct bill. Fourth issue: My bill shows that I have been charged Rs. 4280.84 for National Roaming. Out of which 4253.09 is for mobile internet. - Here my question is when I have unlimited 2G free as per the plan; how come there is charge on internet? - I have never heard of roaming charges on internet; if there were any, why I was not informed? - Why Vodafone sales executive did not tell me about all this when I bought the plan? I hope, this time Vodafone team will get back on time and try to understand the issue. If not, Bye Bye Vodafone (You have converted Hutch’s “Happy to help” into “Go to Hell”).

I had visited Vodafone store, to pay my bill in first week of November 2015 for the mobile number [protected], in which my there is some pending amount to pay. I requested them to reduce the rental plan from 1299 to 699 rental. without consulting me to do it from next month i.e from December, they did it immediately without my consent. I enquired with them if they have any plan for isd calling & their answer was yes they have, I said ok kindly tell me what plan is ? they told me they have a plan called 199 which is rupees 6 per minute instead of rupees 11 per minute will be charged for uae calling, in this the executive didn't bothered to explain me what is 199 plan. the executive told me its a rental plan of 199 but the executive never explain I'll be getting 199 minutes instead of 199 rupees as I thought 199 rental says its direct inclination to rupees. so why as a customer I've kept in dark about this ? or is it to gain some kind of incentives on this ? on Sunday i.e. 29th of November 2015 I had called Vodafone call centre where the call centre executive told the charge for isd calling is 11, he also gave me the calculation that I've spoken for 116 minutes. the executive was unable to explain why I've been charged double rental & more than 800 rupees for the isd calling ?? today i.e. 7th Monday 2015 I get the call from call centre saying when I'll be paying my bill ?? on what basis Vodafone is asking to pay the bill ? today the call centre executive tells me on asking what is the isd calling rate he tell me its 13 rupees...?? its a great disappointment to know none of the executives know what is the correct isd calling rate is. why should I pay double rental as well as the isd bill of which is been charged more than 800 rupees where as if I calculate is 116 into 6 which is 696, as Vodafone is taking more than 800 rupees for what ? on what basis I should pay the bill ?? I do not wish to pay my entire bill. the entire bill amount should be nullified, I would request Vodafone to give me zero rental plan on existing number or even if I wish to take new numbers in future, with low isd calling rate as well as less rate in net plan.

Hi, name Niru Verma and my mobile number is [protected], Assam circle. I got one sms yesterday that some Tube world pack is automatically activated and Rs 35 is deducted from main account. I was surprised to see the sms and atonce called the customer service but they are block my number from their help services. Please sir I hambly requeste you to refund my deducted balance

My number wrongli service actived and wrong charj aplaid And i have call to customers care but not. Satisfaid. Answer given by me Please help me I m already sad for your Internet service last this week I hop your said positive answer given me as soon as possible

When i request for deactive at a time Vodafone employ told me that your 200 minutes reactive WITHIN 24 hours. But they don't do they their job perfectly and give me bill of much rupees. Vodafone employ isn't responsible for it ? And U tell me that there is no wrong information provided by store executive. Vodafone is hardly trying to favour own's employ. Please don't give excuses and do get necessary. my CUG No. is [protected]

Name - Vinod Patil Mb no- [protected] REGION - Karnataka Mail id- vinod.[protected]@gmail.com Beauty fix service got activated automatically Rs 90/- deducted... So I called 198/199/ and Vodafone helpline number... It's saying always as unable to process your request right now... So I mailed to Vodafone Karnataka mail helpline... I got auto generated acknowledgment stating that it'll be responded in 24 hours... 36 hours are already done still no response... Again I sent a mail for update no response... HELP ME IN GETTING THE REFUND AND DEACTIVATION...

My Vodafone number is [protected]. It is in the Karnataka circle. On 6th December, 23:30, I received a message saying that a super model club pack has been activated on my phone and Rs. 75 has been deducted from my account balance. This is outrageous!! So, I called their complaint helpline at 198. For the first 3 times, they wouldn't put my call through a customer care executive. The fourth time, they did put my call through but the person was very rude and unhelpful. He gave me a number - [protected] to call and register my complaint to get a refund, but that number is a fake and I could not make a call. These are cheap tricks done by Vodafone to cheat customers of their money and I want an immediate refund. Pease look into the matter