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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 776

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A
Annmol Baajwa
from Mumbai, Maharashtra
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Change in rate of regular plan

Address:400063
Website:www.vodafone.in

I have been using the Rs. 249 recharge plan for 3G internet of Vodafone since more than 2 years. Suddenly, today when I did my recharge I am getting 2G service only.
The Company suddenly changed the plans and their rates. Who is responsible for this. I require 3G service because of my work throughout the day, it is necessary for me to have that service. Now my money and time has been wasted because this company did not bother to inform...
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skswain847
from Mumbai, Maharashtra
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Bill Issue

Address:411057
Website:www.vodafone.in

Hi Team, Its been a pathetic experience with the Vodafone services. Since last few months I have logged many complaints but non of them were handled properly. I want to share my experience that I have been subjected to. I had raised multiple complaints regarding my last month Bill amounting to Rs 1164.63/-, refer to the below complaint nos. [protected] dated 26/11/2015 [protected] dated 25/11/2015 [protected] dated 21/11/2015 And...
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Bhadauria123
from Mumbai, Maharashtra
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Wrong billing and court mail received from vodafone

Address:Mumbai City, Maharashtra, 400058

When i came to Mumbai, i ported my Gurgaon vodafone postpaid number([protected]) to Mumbai.Since, i do not use phone much, i opted for smallest tariff available which was around Rs. 175. It was special tariff offered to NMIMS students. But, when the bill came, vodafone billed me as per Rs. 375 tariff. Quite obviously, i did not make the payments and they stopped giving services.

I have not been able to visit the vodafone store...
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M
Manu Sondhi
from New Delhi, Delhi
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Payment not updated... Harrasment calls

Address:122017
Website:www.vodafone.in

I have written multiple e-mails and have had multiple conversations with your so called “Customer Care Representatives”.

It all started when I started getting calls for collection in the beginning of the month of November’15. I logged on to your site and it showed that my outstanding is Rs.-0.40.
I informed you guys about this and they said it is a technical issue and would be fixed in 48 hrs. br...
+3 photos
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H
harshal511
from Mumbai, Maharashtra
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Operator network

Address:Mumbai City, Maharashtra, 400029
Website:www.vodafone.in

Vodafone is providing me very poor network in mumbai also and also out of station it is worst. Customer care also taking time to resolve my query. It looks like vodafone is not happy to help us. On top of this i get call from vodafone [protected] simply saying that "if you are getting proper network in postpaid try prepaid vodafone". Worst service...
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H
Haradhan Ruhidas
from Bengaluru, Karnataka
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No tower to receive or call to else

Address:721121
Website:www.facebook.com/ruhidas104

It is very unfortunate that the Vodafone or Hutch is not available in our School. So I want to lease land to make Tower within our School so that we can get better facility from Vodafone or Hutch in our School. The BSNL will not be able to provide us better facility. So come and set Vodafone or Hutch Tower within our School Campus as soon as possible. Headmaster, Talbandi Lalbahadur Sastri Siksha Niketan (H.S.)...
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T
twinkle09
from Mumbai, Maharashtra
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Refund denied

Address:Meerut, Uttar Pradesh, 250005
Website:vodafone.in

Vodafone deducted 90 rupees from my account for for some web activated service which i didnt want in the first place.now when i asked them to stop it and refund it they said u should have called within 24 hrs so they cannot refund my money.but i was not informed about this 24 hrs policy beforehand and they did not even inform me about this service actvation and balance deduction.they misguide customers.i want my refund...
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S
Singhkalpana
from Mumbai, Maharashtra
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Disappointed with the staff behavior and services of vodafone

Address:Mumbai City, Maharashtra, 400052
Website:vodafone.in

Hi .. I had requested for mobile number portability on my vodafone number 3 months ago since I shifted from delhi to mumbai. I had submitted all the necessary docs for this and done the payment spontaneously..even then vodafone took around 2 months to port my number considering that i kept calling them every now and then for those 2 months.

They took 1000/- extra from me saying that they will accommodate it with the unbilled...
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gdinesh2002
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess charges for internet usage

Address:Kolkata, West Bengal, 700101

Dear Vodafone Team,

I am using Vodafone since long. I have been complaining you month on month that your billing system has some issue. Every alternate month some or other charges are excess charged. From free calls to Internet usage it is an on going issue.

Now I see for last two month bill is correct, but the previous adjustment amount is still adding up to the bill.

I do not understand why...
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N
naidumrk78
from Bemetara, Chhattisgarh
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Payment not received

Address:490006

Operator : VODAFONE Service Number :[protected] Amount : 149 referance no:95108631GOOESAE6 Trasfer no:[protected] transation date;21-9-14 from SBI bhilai kindly check the aboev referance number as Rs149 for servics no:[protected] vodafone is still not recharge .and intimate me in my e-mail ID ; [protected]@gmail.com...
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tushar mehta
from Mumbai, Maharashtra
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Reversal of excess amount

Address:411015
Website:vodafone.in

Hi, I am a customer of Vodafone India, and am using their service since last two years. My bill was pending and since i was not able to go the vodafone shop, i decided to pay it online with my credit card. while doing the payment...instead of Rs. one thousand i accidentally paid Rs. 10000. ( One Zero Extra). After contacting their customer care they are saying that they wont be refunding the amount but will adjust it in your usage. This...
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H
hemrajzaware
from Delhi, Delhi
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Money deduction

Address:Thane, Maharashtra, 401504
Website:9923966829

My Name is HEMRAJ P ZAWARE, Address:boisar, palaghar, maharashtra, 401504, india, My vodafone mobile number is [protected], from last three year, at 23 OCTOMBER 2015, my SIM card of this number was not working partialy at that time my talktime balance was 149, but i am check balance of this number on 25 november 2015 is 00.00 Rs.i am ask customer car about this issue they tell me your SIM card is not workinng for thise reason your balance...
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S
Sampringlev
from Hubli, Karnataka
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Regarding outgoing SMS

Address:625004

My prepaid Vodafone mobile number is [protected]. Usually I don't send any SMS .But when I tried sending a SMS it failed . I'm getting a error message. I'm not able to send a SMS to anyone. Kindly look into this issue and resolve it as soon as possible...
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Dilip_Bachhar
from Mumbai, Maharashtra
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Random deduction of amount from balance against 9434165671

Address:732101

I, Sri Dilip Kumar Bachhar, have a BSNL connection. Now I has been converted to VODAPHONE connection. Recently, I have observed that random deduction has been made from my balance against [protected].

Pl deactivate all such illegal activities & stop deduction.

Regards
Dilip Kumar Bachhar...
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S
Subhash Mangal
from Anantnag, Jammu and Kashmir
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Non activation of my mobile No. 9587516705

Address:Jaipur, Rajasthan, 302018

I am having pre-paid mobile No. [protected]. On[protected], I visited Vodafone store Near Ridhi Sidhi Choura, Gopalpura bypass, Jaipur for micro sim. As advised, I got converted my pre-paid connection to post-paid. But it was blocked after 7 days. Time and again, I contacted the Vodafone store but the problem could not be resolved. Finally on[protected], I got re-converted to pre-paid, but it was again blocked un-authorisedly after 5 days....
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Subrata1970
from Kolkata, West Bengal
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Remove unjustified bill amount and deactivate gprs service

Address:Kolkata, West Bengal, 033

Dear Sir with due respect, I am sorry to say that Vodafone company limited has no initiated against my 22 nd November2015 complain. but i am seeing the complaint status that the Vodafone India customer support team has been notified my complaint. still outstanding amount Rs 536.84 are showing and GPRS Service also active Please take necessary steps as earliest, Thanks and regards Subrata Datta Mobile No-[protected] E-mail:-...
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H
himanshukothari
from Thiruvananthapuram, Kerala
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Porting of sim

Address:Nagpur, Maharashtra, 440033

Dear Sir, . I am a vodaphone customer and have been using three connections in my home. On 10th of nov have given one of the nos in my wifes name Mrs Gunjan Kothari [protected] For porting and till date porting has not been done because of many reasons given by small and big store of vodaphone in nagpur. They have issued me three sims till date and no one is active Have tried to speak to your customer care also every time i speak to them...
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R
ramesh Kumar688
from New Delhi, Delhi
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Billing related for mob no 9210606661

Address:New Delhi, Delhi, 110027
Website:www.vodafone.in

I was using TATA no [protected] which I recently port to Vodafone 9-10 months ago on suggesting by vodafone marketing executives.

Now I have activated 199 Rs plan for internet 1gb on my number.
But last month they charged me additional Rs 499/- rental plan along with Rs199/- plan for the period[protected] to[protected].
When my 1gb data finished, the vodafone customer care called me & advised to take additional...
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M
mukesh prajapat h
from Galiakot, Rajasthan
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Company given special offer but no benefit given

Address:312402

Dear sir/madam i am vodafone gsm customer my no.Is +91 [protected] dated 21/11/2015 company message to my no. Message are rs.35pe ka full talktime sath hi, sabhi local/std 40p/min ke dar pe 28 dino ke liye.Vodafone special offer sirf 23/11/15 tak simith.Then i am recharged my no.With 35/-dated 23/11/15 after i am calling local& std but special offer not activated then i am calling vodafone customer care officer dated 23/11/15 office reply...
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S
somijohn
from Ernakulam, Kerala
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Sexual Harresment

Sir, A person named Aby Mathew sending vulgur pictures, videos and messages to my whatsapp and to my facebook account. His whats app number was +91 [protected]. He says that he is working in riyadh Saudi Arabia. He frequently used this number +[protected] to call me and use vulgur words which is related to sex. I warned him so many times and still he is repeating the same. He asked me to give money else he will publish my vulgur images...
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