Vodafone India Complaints & Reviews

Hi, i took vodafone connection in the month of august and after 2.5 months requested for port out. The request was rejected saying 90 days need to be completed. I raised another request after 90 days, this time it is rejected with message saying i have unbilled amount due. i see have made excess payment of 50rs at that time. Also shouldn't i be informed before taking any decision? And for postpaid customers if the request was on nth day and decision was on n+7 th day, wont it be automatic rejection because user didn't pay rent for 6 days. Is this MNP a JOKE with Vodafone?

Sir i am vodafone user having number-[protected] i m not getting network in the area guvravnagar jp nagar 7thphase which is finding difficult to transact business. it is not only in these area bt we are facing network problem in surrounding area also.which is becoming very problem so kindly consider the complaint and solve the problem we have.
the area we have problem is #25, samruddhi nilaya, 6th b main road, gauvravnagar, jp nagar 7th phase, banglore-78

It is very shameful to know, someone from Vodafone has leaked my postpaid bill for Last month. I being a valuable customer, never expected such an incident from "so called trust-able source". It has created havoc. I want to know why such incident happened & pull out the info, who has given my details to unauthorized person.

Respected Sir/Madam I have been a loyal customer of Vodafone since 2002, when in was Hutch, I never thought of any other service provider but now I am thinking that I may have to leave Vodafone. [protected] Mrinmoy Ghosh (Bengali Department) Around 12 p.m. At First a huge amount is deducted from my account for a service I did not activate. When I call Customer Care they tell me it has been activated because I use internet. What do you think I am ? 2 years old ? That I do not know how to use internet ? They said that the service will be deactivated and the amount will be refunded. But nothing happened over 24 hour. [protected] I called the next day and my service is deactivated but no amount refunded. [protected] I called again the next day and I have been informed that there hasn't been any complaint registered about any refund and they are doing it now and it will be done in next 2 hours. But as usual nothing happened. [protected] Chintu Manna (Bengali Department) Around 11.30 a.m. I called today and they said no complaint has been registered yet. So I asked them to register a complaint and give me the complaint number. Then they said that the money can not be returned. So I am asking this why haven't I been told before ? Do you train your executives to misled your customers that they will fed up eventually and leave the matter ?? I ask for details of any one person whose money has been returned. And finally I ask if the Vodafone company is on the verge of bankruptcy so that you have to deduct from it's customers unethically.? And if its the usual way you treat your old loyal customers then I am sorry to state it very clearly that you do to satisfy any single word you claim. Regards Rituja Gayen [protected] [protected] (since 2002)

Hi Team, I am sani ahmed from nagaon assam. My younger brother, Rakib ahmed got mail from [protected]@gmail.com to conduct interview. They conducted interview Assam 26 nov 2015. After that he got mail that he is selected & asked to credit Rs.3000 as security deposit to Mr. Sunil kumer account number [protected] PNB& he did. Then he got mail to appear for Document verification on 28 nov 2015. He is thinking to go there, but I have doubt that it is fraud job offer. Could please help me identify if it is fraud or not. Please revert me if you need any more information. Looking forward for your reply.plz help me

Sir, Referring to the Subject matter, please find Complaint against Vodafone as below: Request of Closure of Sim via mail is submitted but not granted by Vodafone, don't know why?? Even no conformation via mail also. At Vodafone store, again request is submitted on 21st November, 15. Reconfirmed by Mobile regarding closure also. (Calling from Vodafone was not attended due to circumstances, but I had called them for conformation.) Re Reconfirmed on 30th Nov, 15, executive is taking new Request to prolong the Period of Billing Cycle. This is not acceptable. please find the Summary of calls to Vodafone for Follow Ups in the attachment. Regards, Pratik Parikh

Respected sir my name is Nagendra Singh and my vodafone mobile no. is [protected]. Sir I had problem in my sim network. Sometimes they come full. But call come or sms they will inflicts. When I call to customare care executive they said any others company network come or not I said comes they said why you did not try other company. Why you wasting my time. That executive name is Rahul Yadav. I am currently at lucknow. I am using this no. long perid of time. Kindly do something on this otherwise i will change my network service operator

Hi...I am frequently getting messages saying some packs like tube world, beauty pack, etc. And got my money deducted. I lost around 150 rupees. Vodafone is a real cheater. I was using Vodafone for so many years. This is very worst. I haven't clicked anything to subscribe... There was no prompting message also to remaind whether subscribe... Looting money...

Hi, Mistakenly i recharged my mobile ([protected]) with amount of 105 wherein i got some local free 1050 minute for v2v only which i do not require so kindly help me to get reversal of that amount or provide me talk-time in place of free minutes. Regards, Preet Singh [protected]

As per above subject I have recharge online in my above mentioned mobile no. through billdesk and Reference no. is ESBI[protected]IG0BBNNPD5. This recharge is not successful and this recharge amount is deducted from my SBI saving account. So please refund it as soon as possible.

I got one corporate number [protected] Asked for bill to be delevered at my address when i didnt recieved my called their customer services they told thats been delevered at your address and recieved by my wife and gave me her name and number i am unmarried and didnot know anyone of that name and there is no neighbour of same name then next month i didnot recieved bill i called them again and there answer is same that this new bill is also delevered at your address but this time to your new wife with a different name and its hard to beleve that they are delevering my bills to any other addresses with all my call details in it and giving me different name of my wife's i am unmarried and stupid agents instead o[censored]nderstanding the sitiation argued me that we dont know which ever your wife is available at yoir home we gave yoir bill to her and may i am lieng i got all disrespectful call recordings with me, worst customer service ever and breached DPA and shared my personal information to others whom i dont know and confirmed that on call recordings and not resolved

Executive at Vodafone Store(Ridhi Sushi Jaipur) entered incorrect address into the system due to which number verification failed. Verification executive asked to call back Vodafone store for correction. Luckily I had the number of one of the executives from store. On calling her, she responded that she had left the office and couldn't do anything and disconnected the call. On re-calling she continued disconnecting and when she picked up she started yelling that " we are not sitting here to pick your calls" and disconnected again. She was rude and unapologetic to their mistake. All that was expected was a sorry and that she would cross check and revert.Executive name was Reena.

Sub: Complaint against VODAFONE for misguidance-not change post paid paid to prepaid-made excess payment every month, harassment and threaten for illegal recovery–Shokeen Ahmed–Mobile No.-[protected] [protected][protected][protected][protected][protected] Kindly refer to the above cited subject. In this connection, it is submitted that I am regular VODAFONE mobile no. [protected] customer for since five years. Before 4 months ago Vodafone Call Centre has called at my mobile and that time my mobile was using my son. The executive has told my son that at present Vodafone has launched scheme for the existing customer that if you change your plan from pre paid to post paid only at Rs. 249/- per month than you will get the benefits i.e. 300 calls free, 300 STD calls free, your mobile bill will be very reduced. By mistake my son has agreed for the said plan. I angered with my son why did you agree with the plan I am very convenient from the pre paid plan. The executive of the Vodafone was come after some time. I refused the postpaid plan of the Vodafone executive but he misguided me that don’t very you can change your plan after 3 months. Due to mistake of my son I was agreed for the said plan only for 3 months. From the next month my problems were started. My prepaid phone bill was never over Rs. 250/- 300/-. I was shocked when the Vodafone sent message bill of Rs. 500/- +. During the conversion from prepaid to post paid the executive assured me that your bill will not be made over Rs. 249/-. My number was very old and the same was available with my all relative, friends and business customers. Therefore, I was waiting of the 3 months I have deposited the said bill. Further next month I again shocked when the Vodafone has sent message me bill of Rs. 4800/-. I again request to the Vodafone Call Centre for the excess bill but none of the action has been taken by the call centre executive and again they stated that before 3 months you cannot change for pre paid. The advice me to avoid dispute deposit of Rs. 1120/- and don’t concentrate the massage bill. I further again deposited Rs. 1120/-. It is further submitted that Vodafone has disconnect my outgoing calls from 1½ months and disconnect my incoming calls from 25 days. After disconnection I complaint to the Vodafone Call Centre at Lajpat Nagar outlet on 12.11.2015 vide Token No. 116 at 11:54:45 AM for the purpose of Billing and tariff plans. The executive has told me that first you pay Rs. 2000/- and after that your matter will be looked after. On 29.11.2015, I get the Vodafone Bill of Rs. 2714/- (from 20.10.15 to 09.11.15) vide bill no. 27423606 relationship no.[protected]/-. In this bill the Vodafone has added VAS downloads 8 Unit of Rs. 360/- (unnecessary because phone was disconnected by the Vodafone since 1½ months it could not be possible to download). From the above facts you are requested to kindly take the necessary action against the Vodafone because they misguided me, already taken excess payment, not started my mobile number, not send any bill details and not changed the plan from post paid to pre paid. None of the call centre executive solve the problem and they threaten pay immediately Rs. 3000/- - 4000/- and this bill will be increased every months and legal and other action will be taken by the Vodafone against you. I will be always thankful to you. Thanking you Yours faithfully, (SHOKEEN AHMED) Mobile No. [protected] S-42, Masjid Road, Jangpura Bhogal, New Delhi-110014

Dear sir / Mam My using my Vodafone post paid no.more than 2yrs..[protected]. This no was another person ID name & address. .on 23 Nov 2015 evening my no was out of service. .I called to customer care they told me that someone callEd that his mobile was missing plz stop services or this no..I said I didn't do this...& I asked them to chnge the process how I transfer this no. On my name & address. .they replied very nicely. .on 26 November .I visit local Vodafone store haridwar n tell their executive regarding transfer this no.on my address. .they activate my number that day..n submitted all my documents n paste my photos on forms. ...n told me we will chng it...our senior will verify it..2 days u can wait...after 2 days they didn't cal me I called them ..they told it's not possible. ..I told them plz I want to talk to your senior..they didn't do any verification regarding this ...they told me misleading statement's. ..28 November I again visit Vodafone store their senior told me not possible. ..I told them why that day u told me we will do it...finally the senior has denied..(local Vodafone executive give me dual statement's. ..they issued me a Vodafone sim kit) .. .after few minutes my number stop working. ..I called customer care he told me ur number closed permanently. ..I asked him for solution he advised me to mail at Vodafone regarding re issue this number on my name because it is closed now.. .I said OK..I was very disappointing coz my number has been out of service without information . ..today I called to customer care he told me that this number is activated as per paid. ..I already mailed to Vodafone to re issue this number soon ...on my name..it is very important to me. .plz help me coz m using this number in bank & another important transaction. ..plz told Vodafone not to issue this number to another person. ..plz plz m very worried. ...plz plz help me soon...

Dear sir, I registered this complaint against your customers executive and your Vodafone store executive officer.your Vodafone isanpur Ahmedabad store executive behavior like he didn't care about customers.also gives me a answer very rudely.also your company block my number, so I can't call in customers care.also now I leave your company. Thanks

Vodafone 1GB 2G for 28 days = Rs 179. Idea 1GB 2G for 30 days = Rs 58. Network coverage = No difference in two. Data Speed = Same of both, even Idea is little better. No promotional offer from vodafone however Idea provides a vairety of offers to suit our needs from small to large. In short vodafone is for those who dont think of money to recharge. I was a die hard fan of vodafone from last 10 years but they sucked me a lot... At last decided to go for Idea or something else Vodafone... Hope I did that earlier I should have saved a lot of my hard earned money. Bye Bye Vodafone...

Vodafone billing for number [protected] Plan MBB_C_V_250_30d_1GB_FU_3G Rs. 250 per month+taxes is generated a bill Current Bill Amount Rs. 1317.99 and Total Bill Amount Rs. Rs 6376.07 for 1.3 GB usage. This was wrong as well as fraudulent way of billing and so communicated to Customer Service, GM Customer So closed my account by paying Rs 380 intime. But Vodafone is trying unilaterervice and Appellate Authority of Vodafone timely. I lost confidence and sally enforcing for payment of Rs 1489/- as outstanding which is not at all accepted. Please resolve the issue.

I am previously a customer of vodafone prepaid with mobile no [protected] from the past 7 years. Recently i migrated to Postpaid within the same network. But my sim has been suspended without proper information. I visisted to a vodafone store and submitted my proofs but their representative said that their number is not on vodafone network. After begging vodafone people for 2 days they said that my address verification failed. But the fact is none of the executive made a visit to my home. In turn i received a message saying that address verification is completed without anyone visiting my home.Its been 2 days and no proper response from voadfone care and store. The only response i hear is NO INFORMATION AVAILABLE. I will never ever use voadfone again and iam ashamed to be their customer from the past 7 years.

Dear Sir/Mam, I am really unhappy and deeply annoyed with the services of Vodafone. There is no one to response properly. People are highly rude and irresponsible. There is no system and quality check. Everyone work here like a JUNGLE RAAJ. customer care of no use. I have called so many time no action has been taken so far. I was regularly Called and mail corporatecare.[protected]@vodafone.com and Nodal.[protected]@vodafone.com on your customer from 25/11/2015 for incoming call issue resolve with in 48 hours but still it is not resolve. so today I need to send this mail to you because now I am very frustrated with the services of Dubba Vodafone mobile. Below is a few Points of my conversation to your Customer Care Executives. pls go through it. 1 .Today when I call to your customer care No [protected]I had talked to executives and asked her for the same query and also for Error Message is you are not dialing a valid number please check the no you have dial sir this is corporate no pl contact company coordinator and write to mail corporatecare.[protected]@vodafone.com I cant help you because your small business segment. 2 Co-Ordinator Details Wrongly Updated your Record Correct Information attached the mail ????why they making me fool???? Why they always committed me and assured me that it will resolve in 48 hours on my mobile number?????? Sir I feel that There is no QUALITY STAND in the company on the whole and NO COMMITMENTS. There is no point I waste more of my time and there is no point I may keep writing mails over mails as they never understand . Anyways, it was the worst of an experience but taught me a lesson that Vodafone is a TEAM OF HIGHLY IRRESPONSIBLE

I lost my old sim and hence went to the vodafone store in ramamurthy nagar, bangalore to get a replacement SIM. The replacement SIM is supposed to be provided free of cost. However the customer care person charged Rs 100 stating that this amount is for the new SIM and Rs 25 would be refunded. Later he said that MPESA service would be added for 'FREE'. I said I didnt need it even if its free as I have no use for it. He continuously lied saying the SIM cost is Rs 100. He activated MPESA for my New SIM. Finally, he recharged Rs 25 to my number from his number through MPESA. VODAFONE IS A FRAUDULENT COMPANY - TRICKING ITS CUSTOMERS. Please help me get my Rs 100 back. I do not want this MPESA service for my phone number. The person has falsely charged me Rs 100 for a SIM replacement.