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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
963
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 792

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H
Harshada110
from Aurangabad, Maharashtra
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Online recharge through paytm

Address:Mumbai City, Maharashtra, 400030
Website:Vodafone

I recharged an amt of Rs.99 in my Vodafone mobile number on 17.10.2015.But I was shocked to know that out of Rs.99.00, the access fee of Rs.86.84 was deducted towards access fees.Following is the message I received after recharge, along with a service tax of Rs.12.16.The balance that I got is almost nil.I felt like a fool.My hard earned money was gulped by paytm n I got nothing out of it.If I only had to lose my money why would I recharge...
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S
Sho786
from Bengaluru, Karnataka
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DNC and customer service issues.

Address:Bangalore, Karnataka, 560076
Website:www.vodafone.in

I am using Vodafone services since 3-4 years and my number is [protected]. I have been complaining about getting marketing calls and messages from last 6-7 months also made several complaints by calling customer care, visited store but of no use..these representative always makes false promises that this issue vll be rectified but of no use..I have always paid my monthly bills however last month I paid 1000 INR where as my bill was 1166 INR..for...
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David4ric
from Gurgaon, Haryana
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Billing mobile number 9820651747

Address:Mumbai City, Maharashtra, 421202
Website:www.vodafone.in

I have made online payment of rs. 1400 rs using quick pay option on vodafone website, www.vodafone.in. Due to some error the transaction was declined but the amount was debited to my bank account. I have registered a complaint with their customer service department on 198. But never recieved any complaint reference number for the same. Even my emails to apellate authority and nodal authority has no response. They are not ready to accept written...
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bhaumikdesai4289
from Gurgaon, Haryana
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Charged extra money and deactivated sim

Address:Gurgaon, Haryana, 122001

It's more than two days no response from your side. Again today I am getting message from Vodafone that you have exhausted your data pack please activate data pack. Already in my active Internet pack it is showing that I have around 8000 mb data. Which was 6000mb earlier. Without any activation it rose. It seems you are charging me by activating services. Also all payments were done even though my another number [protected] got deactivated. [protected]...
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Blsam
from Mumbai, Maharashtra
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Billing error

Address:Mumbai City, Maharashtra, 400 002

I registered my complaint with vodofone on 01/10/2015.was told will get a call back from the manager within 48 hrs.however i didnt Everytime i call . I have to repeat the same issue inspite of registering my complaint. When asked for a manager. I was transfered to customer service again . Finally got connected to the manager . Who was of no help and refused to even listen...
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sirigiri siva prasad
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Recharge activation not done from last 15 hours

Address:586212
Website:services complaint

Sir/madam Today morning i recharged with 14rupees. I thought sevice will activate with in 10mins. And i called after half an hour to customer care. They said the services will take 4hours. after 8hours i called again .they said it activated. But now i called to one of my friend. The call rate is 1rupee for min charged. Upto now 15 hours completed. I am very upset of this type of service. And who will response of my lost for call rate of...
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P
praveshkashyap
from Pune, Maharashtra
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Vodafone Contest Value not Received

Address:110096

Hi, My Vodafone mobile no. [protected]. My concern is that I have played the Contest on Vodafone Number [protected]. And I answered correct of all questions but not received gift value as asked “Mahindra Scorpio”, “Hero bike”, other gifts. Many time I have complaint on 198 and Nodal Officer but no response. I am just asking to you why delay or are you cheating with consumer and making your balance. I am hoping positive response...
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Address:Mumbai City, Maharashtra

Thank you for using your SBI Debit Card 519XXX3469 for a purchase worth Rs5000 on POS 22317740 at VODAFONE-BILLDESK MUMBAI IND txn#[protected]. So when i call recieve man tell me that he is from sbi head office and say that plz verify your account and ask about my atm card detail so i lost my 5000 rs. From my account PLZ NOTE NO. Who call me for fraud [protected]...
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S
ss prasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile connection disconnected without my knowledge

Address:Jodhpur, Rajasthan

Respected sir my mobile no. [protected] is which was stopped on 08 oct 15 without my knowledge. and the same day i had recharged for rs 24 and rs 99 for which the benefit was for one week. due to my busy schedule i went to vodafone store on 15 oct 15 to know the reason for disconnection and continuation of service again . as the information i got they told me that somebody, i donot know, had requested to stop the sim saying as mobile missing....
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Parash Lodaya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone iphone scheme cashback not received

Address:Mumbai City, Maharashtra, 40080
Website:Vodafone and HDFC Bank credit card

As per the Vodafone iphone 6 scheme I had purchased an iphone from Croma store in Mulund. The transaction date was on 14.03.2015 through HDFC Credit card which was a partner bank. The charge slip clearly mentions an amount of Rs.9333/- as cash back to be received after 90 days. However, this has not been received yet. After followups with HDFC Bank I have been intimated that since the phone was not used on Vodafone number, cash back cannot...
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kulin4u
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Customer Service & non cooperative support staff in vodafone store

Address:Pune, Maharashtra, 411001
Website:vodafone.in

I had a very bad experience ever at Kalyani Nagar, Pune Vodafone Store. I made a request for inter state vodafone portability from Gujarat circle To Maharashtra Circle on my no [protected]. I completed entire process, submitted all required documents and was told that it will get done within a week. Where as Ms. Shruti ( A store executive ) lost my form and all documents in first attempt. In second attempt, she forgot to register...
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Damoc13
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Billing & Deactivation

Address:Mumbai City, Maharashtra

Dear Sir, I request Vodafone to deactivate my Postpaid SIM card [protected] in 28th August, 2015 Request No is[protected]. I was informed it will be deactivated on 5th of September. To ensure it, i request the status of my Deactivation. I was informed by a customer care that your previous request is invalid so once again the request is raised on the same day so that it will be deactivated by 12th of September 2015. But my connection is...
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S
sun418
from Mumbai, Maharashtra
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Illegal cash deduction

Address:Pune, Maharashtra, 411015

My mobile number is [protected]. I have never subscribed for Biscoot store pack or unlimited videos pack but still Rs 45+90= rs135 has been deducted from my number. Please stop deducting money from my number illegally and refund already deducted amount asap. Thanks, Saurabh Sharma, [protected]...
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S
sharm56
from Jaipur, Rajasthan
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Persecution/harassment by customer care and retention team

Address:Gurgaon, Haryana, 122002
Website:www.vodafone.com

After my continuous 7 call to customer care (to 198 @ 8:41 PM to 9:44 PM dated 15 oct 2015)and explaining on every call for 10-25 mins all says they transfer the line to retention team and after waiting for 15 min it finally disconnect .
Following are the serious of problem faced by me:
1. I was getting higher bill every months so i visited their office at JMD Gurgaon to change my plan, the agent refused to do so as its 17th...
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Address:Nadia, West Bengal, 7421152
Website:www.vodafone.in

Unfortunately my mobile data is On. But I don't search any browsing and I saw a few minute I have lost my talk time balance Rs.18 And I trying to connected to customers care services 7 times but I haven't response to Vodafone customer care services. So I am complaints to Vodafone and get back the my lost talk time. Regards please. Thanks....
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Address:421004

Dear sir/madam Sub:-porting issue for vodafone no.[protected] Me vodafone store ADIAMMA MOBILE Section 17 Opp Sangam Travels Hiraghat Road Ulhasnagar ULHASNAGAR ULHASNAGAR THANE VASAI 421003 me vist kiya change of name ke liye par vaha convert sim only for postpaid me hi issue kar rahe the. But me call center me conform kiya ki hooga ki nahi to unone kaha ki prepaid me mile ga. But jub mene port ke liye no. Beja to mera mnp ka no. Ki request...
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R
rohitlj88
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Wrongly deducted balance

Vodafone india has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction message has been attached. Thanks and regards Rohit Sinha c/o- Sabita singh, canning town, 24 pgs(south), mobile-[protected]...
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Yashika Sethi
from Delhi, Delhi
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High call rates

Address:110085

Let me be very clear. The problem is that my call rates are too high. I clearly see the overly charged balance. Please let them be reduced or im sorry I have to switch to some other network. Action taken as soon as possible will be appreciated. I am a consumer I know my rights very well and expect some soft and good change. Thankyou. My contact number is [protected]....
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N
naman dua
from Patiala, Punjab
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Behaviour of the staff.

Address:Bareilly, Uttar Pradesh, 243003
Website:vodafone.in

On[protected] I went to Vodafone Store (located in stadium road, Bareilly-243003, Uttar Pradesh, India) I visit this store as I want to Port my no. from BSNL to Vodafone. It was said to me to fill the form. I said okay. There are certain details required to be filled in the form, Instead of helping me with filling the form the staff in the store was busy playing game and surfing internet on their mobile phone. And when i asked him certain...
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sandy31
from Chennai, Tamil Nadu
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Detection of balance

Address:600044
Website:vodafone

Hi, my father is using this Vodafone number for more 6 years first he was using as postal and recently changed to prepaid. Now a days he doesnt know where is balance is going all of a sudden. so am in need of last three months call history of his number to check and his the number is [protected]. please help me to get the call history for his number....
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