Vodafone India Complaints & Reviews

MOBILE NO [protected] UP WEST CIRCLE( PURCHASED FROM BULANDSHAHR) --Purchased this connection on 10th sept --address verified by vodafone representative --phone activated --now It was deactivated on 8th oct without any intimation --contacted customer care and was informed that ID is not clear --tried to give another ID like adhaar, Pan card etc-but no use --THE PHONE IS STILL DEACTIVATED --POOR & WORST MOBILE OPERATOR AND I AM NO LONGER INTERESTED IN SUCH POOR CHEATER MOBILE COMPANY IF THESE ARE YOUR SERVICES THAN DEACTIVATE MY CONNECTION I WILL SWITCH OVER TO OTHER MOBILE OPERATOR. Again who would be responsible for these five days of deactivation period as you will charge me for the whole month and the agony and mental harassment caused to me by your company. If the ID was not clear than you would have demanded another ID at the time of purchasing this connection.

I replaced a sim 2 times do to dealer negligence still sim didn't working. In this period I lost 8 placement offers. I demand to take action on negligence of the dealer and I request to provide services fulfilly.his charged rs.250/- to replace a sim still not working from 30 days.

I am having this number since last 3 years in vodafone maharashtra circle. I was resident of pune. On my transfer to mumbai I had requested for portability to mumbai circle. It was done smoothly but I am now informed that due to address verification issues the outgoing services are discontinued. I was residing in a transit guest house initially before shifting to my bank's accommodation for bachelor at Andheri. I am working in a Government of India undertaking. I have submitted all kyc papers including accommodation allotment letter and banks certificate of residence. My officer has twice visited your centre at andheri West and personally handed over all the papers. I am further open to any further verification requirements. But my request is to immediately restore outgoing services to my number [protected]. I understand that we have a very healthy corporate level relationship between our head office at bkc complex and vodafone mumbai. If the needful is not done I am left with no other choice but to surrender vodafone and shift to any other operator. I once again request to immediately respond positively on my request. Regards Vivek Wahi i [protected]

Dear Sir I have been receiving wrong bills from Vodafone. I escalated the complaint to noda l officer on 23rd Sep and received the following reply but again received a wrong bill on 30th sep. I have escalated it to the appellate but to no avail. Ms. Malik, we confirm that you have made a payment of Rs.200.00 and it has been updated against security deposit on above number. We also confirm that we have received the payment of Rs.647.7 on above number and it has been updated in our records. As one time gesture we have reversed the amount of Rs.200.00 against the amount due. This will reflect in next bill dated 28/09/15 under the adjustment column. In view of the above there is no outstanding on above number Given below is the Service Request reference number for your enquiry; in case you need to check the status on the same, you can share this number with us. Service Request number:[protected] and[protected]

Dear Ms. Devanshi, Thank you for your email dated 05/10/15 regarding your concern for your mobile number [protected]. As communicated earlier, we would like to inform you that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Madhumita Rakshit Vodafone Care Contact Numbers For any queries call 199(chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail : vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:31; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Yet to receive any concrete reply from Vodafone as to why my number was disconnected without any prior information. Please tell me who do I get in touch with regarding the same since you are unable to help me with my query. Regards Devanshi On Wed, Sep 16, 2015 at 10:37 PM, wrote: Dear Devanshi, Thank you for your e-mail dated 15/09/15 regarding your concern for your Vodafone mobile number [protected]. At Vodafone, we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes. We would like to inform you that the as per the trailing mail you had query related to the aforesaid number. The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Malakar Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services On[protected]:44; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Vodafone is simply dilly dallying and not giving me an answer to my query. Your last email was nothing but thanking me for my feedback about addressing me correctly, I thought that was a pre requisite to any email and it did not need pointing out for the second time! Please send me a copy of the mail that you sent me, informing me about disconnection of my number according to TRAI guidelines. If you'll are not going to be able to help me with the problem please tell me who I should get in touch with regarding the same Regards On Thu, Sep 10, 2015 at 1:20 PM, wrote: Dear Devanshi, Thank you for your e-mail dated 09/09/15 regarding your concern for your Vodafone mobile number [protected]. At Vodafone, we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes. We would like to inform you that the as per the trailing mail you had query related to the aforesaid number. The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Madhumita Rakshit Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:59; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Once again you refer to me as Mr when I have clearly told you I am Ms Devanshi. Also please tell me where did you get the said mobile number from since its not my number. There is no limit to how irresponsible vodafone can be. On 08-Sep-2015 2:33 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 07/09/15 regarding your concern for your Vodafone mobile number [protected]. We tried contacting you on your mobile number [protected] from the number [protected] on 07/09/2015 at 14:20 PM but were unable to reach you as the same was unreachable. We would request you to please provide us the alternative number and suitable time for further discussion. T he Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Malakar Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:12; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I was not made aware of the said TRAI regulation by Vodafone. Who should I contact regarding lack of communication on your end before disconnecting my number? I have been writing to you very patiently and all I keep getting is the same reply. Please respond with an appropriate answer as to why I did not get any mail before disconnection stating the above TRAI regulation. Regards Devanshi On Sun, Sep 6, 2015 at 5:57 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 05/09/15 regarding your concern for your Vodafone mobile number [protected]. As communicated earlier, we wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 due to handset lost hence your number was automatically deactivated after 90 days on 05/01/15. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. We solicit your co-operation in the interim The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Trina Chatterjee Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:42; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Is there any document that Vodafone has given me which states the said TRAI guideline? On Fri, Sep 4, 2015 at 2:55 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 03/09/15 regarding your concern for your Vodafone mobile number [protected]. As communicated earlier, we wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 due to handset lost hence your number was automatically deactivated after 90 days on 05/01/15. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Sayantony Chatterjee Vodafone Care Contact Numbers For any queries call 199(chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail : vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:17; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I had not been informed of the said rule. Are you not supposed to inform the customer before deactivating the number permanently? Regards Devanshi On Wed, Sep 2, 2015 at 10:33 AM, wrote: Dear Devanshi, Thank you for your email dated 31/08/15 regarding discontinuation for your Vodafone number [protected]. At the outset we regret for the inconvenience caused to you. We wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 hence your number was automatically deactivated after 90 days. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. Hence we regret our inability to process your request for the reactivation of your number. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Samrat Sur Contact numbers Vodafone Care For Enquiries: 199 (chargeable for agent access @ 50p/3min) and +91-[protected] (standard calling charges applicable). For Complaints / Requests: 198 (toll free) Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 8/31/2015 3:43 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me a copy of the mail or letter that you sent me before deactivating my number. Else please state that you did not inform me before disconnecting my number. Regards Devanshi On Mon, Aug 31, 2015 at 3:15 PM, wrote: Dear Devanshi, Thank you for your email dated 29/08/15 regarding disconnection for your Vodafone number [protected]. At the outset we regret for the inconvenience caused to you. We would like to inform you that as you request for the handset lost request on 06/08/14 and you did not request for the reactivation of that SIM hence post 90 days that connection got permanently deactivated on 05/01/15. We request you to please provide us an alternate number to contact you. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Samrat Sur Contact numbers Vodafone Care For Enquiries: 199 (chargeable for agent access @ 50p/3min) and +91-[protected] (standard calling charges applicable). For Complaints / Requests: 198 (toll free) Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 8/29/2015 3:30 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Once again you have done nothing but forwarded the same mail to me. Did not apologize and acknowledge the fact that you'll made a mistake in addressing me correctly, which clearly means that you'll forward mails without reading them. Secondly I asked you for proof that you'll had informed me about the disconnection of my number which I still have not been given. I hope I am not going to get the same forward from you anymore. Regards Devanshi On Sat, Aug 29, 2015 at 12:14 PM, wrote: Dear Ms. Powani, Thank you for your email dated 28/08/15 regarding your concern for your mobile number [protected]. We would like to inform you that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification and we are unable to provide you with any mail intimation for the same. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Madhumita Rakshit Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:40; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; The letter has been addressed to an incorrect person, I am not Mr Saha. If this is how Vodafone operates no wonder I was not given any intimation regarding disconnection of my number. All you have done in the past 10 days is resend the same email to me. I want proof that you had asked me to reactivate my number failing which you disconnected it all together. I would appreciate it if you could keep all correspondence over the mail. Regards Ms Devanshi Powani On Thu, Aug 27, 2015 at 8:14 PM, wrote: Dear Mr. Devanshi, Thank you for your email dated 26/08/15 regarding your concern for your mobile number [protected]. As communicated earlier, please note that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. Our Vodafone helpline and sms communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Sharmistha Das Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:53; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me the mail that you sent me stating the same before you deactivated the number. Regards Devanshi On Wed, Aug 26, 2015 at 5:04 PM, wrote: Dear Mr. Saha, Thank you for your email dated 24/08/15 regarding your concern for your mobile number [protected]. As discussed, please note that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. Our Vodafone helpline and sms communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Debduti Paul Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in On 8/25/2015 12:57 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me the copy of the mail where you had informed me that my number will be deactivated since I have not activated my sim within a stipulated time. Regards Devanshi On Sun, Aug 23, 2015 at 11:59 AM, wrote: Dear Sir/ Madam, Thank you for your mail dated 21/08/15 regarding the Vodafone mobile number [protected]. We would like to inform you, as per the guideline in case of sim loss subscriber has to first report the issue for temporary deactivation. To reactivate the Vodafone number the subscriber has to visit the Vodafone store with authorised police complain letter along with the Original Proof of Identity (POI) and Proof of Address for the validation of the crossed signed photocopy of both the documents. Kindly note that any sim card has to be reactivated within 30 days to avoid permanent deactivation. The above mentioned Vodafone mobile number was reported sim loss on 06/10/14 however the same was not reactivated post six months for which the connection was deactivated. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Nilav Sanyal Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On 8/21/2015 4:59 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I have no record of any mail or any conversation with vodafone before the number was deactivated. Is this the normal practice of how Vodafone operates? Regards Devanshi +[protected] On Fri, Aug 21, 2015 at 4:49 PM, wrote: Dear Sir/ Madam, Thank you for your mail dated 20/08/15 regarding the Vodafone mobile number [protected]. As discussed we would like to inform that SIM loss was reported dated 06/10/15. Kindly note that the above mentioned Vodafone mobile number was not reactivated post six months for which the connection was deactivated. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Nilav Sanyal Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:32; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; How can my alternate mobile number be [protected] when my query is about the number [protected]!!! Please get in touch with me on [protected]. Regards On Wed, Aug 19, 2015 at 8:58 PM, wrote: Dear sir, Thank you for your email dated 18/08/15 regarding your concern for your mobile number [protected]. We tried contacting you on your alternate mobile number [protected] from the number [protected] today at 20:40 PM but were unable to reach you as the number was wrong. We would request you to please provide us with the suitable timing and alternate number in order to discuss your matter in concern. The service registration number assigned for your correspondence is [protected] . In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Nalakar Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:26; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: number disconnected without intimation; Our number [protected] has been disconnected without any prior intimation to us. The call center informed us that our details don't match with the number. Please tell me how should I go about finding out what happened. We have 6 other numbers in the name of Mr Vijay Powani. [protected] [protected] [protected] [protected] [protected] [protected] The email below is proof that we had the number [protected]. Regards [protected] Forwarded message[protected] From: Your Creditlimit (SSC-NE) Date: Mon, Mar 10, 2014 at 3:31 PM Subject: YOUR CREDIT LIMIT To: "[protected]@gmail.com" Dear Customer. Thank you for using our services. We wish to inform you that, the dynamic credit limit of Rs.3400.00 has been assigned to your number [protected] . Your credit limit appears in your monthly bill statement. It may be revised according to your usage, bill payment pattern or basis any additional security deposit paid by you. To customize your credit limit, you can follow either of the two steps below: To increase your credit limit, sms IL to 111 To decrease you credit limit, sms DL to 111 Customer opted for fixed limit need to call 111 for any change in their credit limit Customer under corporate scheme please route your fixed limit request through respective account manager My Vodafone My Vodafone lets you manage your account online, review, compare, change talk plans, activate Value Added Services, view, analyze & pay bills online. To know more about My Vodafone, click here Enjoy unlimited Internet with our data plans Now enjoy a worry-free mobile Internet experience, with unlimited Internet plans. Search, stream videos, songs and movies, play games, and navigate on the go, as much as you can for a fixed rental every month. You will also get alerts when you reach 80% and 100% of your monthly allowance. For more details, click here This is an auto-mailer. Please do not reply to this mail. For assistance contact Vodafone Care by Phone: 111(toll free) or [protected] | Mail: vodafonecare.[protected]@...⇄ | Website: www.vodafone.in This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected]

Dear Sir i have a plan of vodafone for data usage 500 free for month on post paid connection against of the same, only 300 mb used in sept.15 but they have charged for 633 mb without given any details to me. i have also complaint for the same in customer care but reply not given for the same request you to intervene and resolve the same.

I got a message that Deals pack weekly is activated on your no. and Rs35 weekly rental will be deducted from your balance... Without my request how they activated this I want my money back and cheat the public otherwise I will port my no. to some other services providers.

I started my m pesa by wrong name... That was my mistake but I deposited 1000 rs in that m pesa account... It's been a month I haven't received my money yet... I am call the manager of the store daily but every other day she is saying need more time and u will get money... But still I haven't.. Please reply ASAP. Thanks a lot.

Hi Vodafone team,

firstly need to know meaning of HAPPY TO HELP YOU .

again i got a wrong bill second time in spite of you guys been ensured for the same at last month but again it been repeated.

i applied for the post paid connection with plan of @199 but you are punching it @498 without any reason .

i did not apply to add net plan to my number but you are doing it.

is it my duty for reminding again n again ???????
the service it total ""C"" category ...

still hope is alive to get a good solution from your hand.

HOPE THIS SITE IS WORKING...

kapil [protected]

Hi, My name is Sunil Kumar. My Vodafone number is [protected]. I am having a monthly rental 325 STD plan along with which i have opted for a internet pack for which a particular amount get added in my bill. Without informing me, if my internet data is finish then they have levied the internet charges of thousands of rupees. If i have to pay thousand of rupees for internet then why will i opt for the internet plan. Did they called me for applying those internet charges in my bill. I am not going to pay that bill for internet else i will block my number and lodge a complaint in TRAI for the same. If this kind of service Vodafone is giving to it's customer, i do not want to continue with the same. Thanks & Regards Sunil Shrivastava [protected]

Hi,

Mobile # [protected]
Account #59980244


I made several complaints but was ignored by Vodafone customer care and Internet was not at all getting connected for over 25 days despite reminding and calling as the same was used for office purpose and we could not stop our work and lose our customer due to this problem, Hence i have discontinued using Dongle, i have request you to disconnect the connection through my mail sent on March 24, 2015and also since i have not used internet there should not be any dues too. It is Gross injustice on you part to demand for payment when i have not used . But i see every month bills is sent adding around Rs.6000. Pleasehelp me in closing this issue.

With Best Regards,
Ravi Kumar

I m mukesh bhatodra from singhana mp.
vodaone cmpny s mujhe yh sikayt h ki
hmare area k vodafone cmpny k asm - amit tiwari, psr-keshab raghuwansi nd distributer-kamlesh patidar dwara mujhse bahut buara behaviour kiya gya wo b sir[censored]nse jankari k silsile m bat krne pr.

inke khilaf vodafone k main boss s complain ki jaye or inka transfer kiya jaye.

mujhe contact kre- Mukesh Bhatodra - [protected]

My cell no is [protected], kim ferns. I moved to Naigaon in Sep 2014. From then till now, i have lost count of the number of times i must have discussed the issue with Vodafone thru email, phone calls, chat and have also stepped in your vodafone store ..Nothing helped which is why I am raising my conplaint here. I keep getting charged for roaming after I moved to Naigaon.Every month there is a charge. I was told by a rep that roam like home would be activated and I wont b charged. Yet there are charges.Its been a year.I was on the verge of disconnecting my no, vodafone was least bothered and were happily willling to disconnect without enquiring the reason. Plus the network sucks. I have complained abt that too. Nothing has been done. I dont know why is vodafone become so useless. Pls look into this asap as this time I will escalate this further if its not resolved and will take this to any extent to get this issue resolved.

So i recharged my 3G internet pack of 42 on the 7th and it was suppossed to last a week. But the interesting thing is i used Wifi for all my activities that day and guess what when i checked my internet was already exhausted. Trust me when i say i didn't turn on my net for most of the time that day and i was shocked that an internet pack which is suppossed to last you atleast 3 days finishes off within 3 hrs. And you know the charges are really high. If i am on facebook for like 5 minutes, half of my net pack is already gone. I need an answer.

Vodafone has been Unethically Generating high charge Billing Since last 6-7 Months, My Plan is now changed to 249 But Still I am getting Above 500 Bills. I have 2 Post Paid SIM ( [protected] and [protected]). I changed my Plan in Feb to 399 But Since that I am getting Unethical Bills for both the Numbers, I got bill amount above 1200 Since then, I keep of sending Complaint but no one has solved the issue, no Explanation. Latter i got a call from Vodafone Representative and it was agreed that they had charged me Extra Bill for services which I did not avail and that was happening sine last 5-6 Months I was overcharged in Excess of above 1000 Rs Each month. But Latter no action was taken and I continued to get High Charges Bill. Even though I complained I kept on paying bills in fear of disconnect, In July I changed my plan to 249 Plan, but still I am paying bills above 600 Rs. Who is responsible to resolve the issue, is it that Vodafone is not afraid of the law in India and are doing what ever they want, Just like gunda Giri. Kindly help me reimburse my amount, as this month I am transferring my number to Idea Network. Thanks Prasad Kumar

Dear Sir My no: [protected] I use this no before 5-6 years.some time my no was not working. I complained customer care. They said. Network problem. Then I re-open my no. By Vodafone store. They said this no issue another person Why my no is issued other.without my acknowledgement. I request to you this no is most important for us. Cz this my personal and official no. So Plz again issue my no.and contact me my alternative no. [protected] my I'd [protected]@gmail.com Regards, Divya

On 7th October I have requested for porting to Vodafone, so they call me and give the offer like "we give you 500 MB data with 49 Rs recharge." So on 8th October they call me and on phone they said that they are going to activate 49 Rs plan on my number. But the activated 98 Rs recharge for 1024 MB instead 49 Rs for 500 MB which is I don't want .So I call them but they are told me that they are not going to give my balance back.

Dear sir /mam i am alradey complane but gatting does not solved to the wb vodafone company.Pls sir quickly solved the problem its my request.I am online vodafone officeal complane but not solved scr short attached. I am working nasational e-gov palne(negp) it a my officale no..Mob slot no-2 dist-birbhum, p.O-lokepur, pin-731123

Dear sir /mam i am alradey complane but gatting does not solved to the wb vodafone company.Pls sir quickly solved the problem its my request.I am online vodafone officeal complane but not solved scr short attached. I am working nasational e-gov palne(negp) it a my officale no..Mob slot no-2 dist-birbhum, p.O-lokepur, pin-731123

I took a dongle and on repeated complaints they have not provided with a 3g signal. Every time they close the ticket and tell me the complaint has been resolved. they say our executive called you but it is all lie. Also, I told them take it back and refund money, they said we will do that, the store manager said that but nothing has happened. My office mails get lost after drafting because on clicking send it says, signal not available. Above all that they have given me a bill of 969 this month, when I could hardly use this connection. Sometimes with much effort I get the signal and everyday for office work I have to keep reconnecting it to check google. I want them to pay me for my inconvenience.