Vodafone India Complaints & Reviews

Sanjay Gupta

Oct 13 (1 day ago)

to vodafonecare.r., vodafonebillon., vodafone.mum, corporatecare.., nodal.rajasthan
Dear Madam/Sir.

I am waiting for your response i told to you that i have been stoped 7
or 8 August 2015 then how to come bill of downloading .

kindly send correct bill.
mo. no-[protected]
WITH REGARDS

SANJAY GUPTA

On 10/12/15, Sanjay Gupta wrote:
> Dear Sir./Madam
>
> I am not understand when i have been stopped download active service in
> 7August 2015 than who to come of 387 amount and it is your every month
> process for extra billing
>
> *Kindly explain otherwise i will take the legal action against Vodafone *.
>
> Sorry i will not pay of these amount and send again correct bill .
>
> I request to you that this type billing will not be show in my next bill
> other wise i
> *will not give any reminder for you and i will take legal action against
> Vodafone and i will send the mail your MD Mr. Sunil .*
>
> *Again request to you kindly send correct bill with service tax deduction
> on 387 rs.*
>
>
> With Regards
>
> Sanjay Gupta
>
>
>
>[protected] Forwarded message[protected]
> From:
> Date: Mon, Oct 12, 2015 at 3:30 PM
> Subject: (Duplicate)[IMPORTANT]: Your Vodafone E-Bill for Account
> No:1581252
> To: [protected]@gmail.com
>
>
> PRIVATE & CONFIDENTIAL
>
> Hello,
>
> Please find your Vodafone E-bill attached along with this mail. For your
> security, your E-bill comes in a password-protected PDF format. You can
> view it, save it for future reference and even print copies if needed.
>
> *Your Current Vodafone bill amount is Rs.1636.29 due on[protected].*
>
> You will need Adobe Acrobat to open the attached E-bill. To download it,
> click
> here
>
> To open the PDF, you will need to enter a password, which is a combination
> of the first 4 letters of your name (as you registered it with Vodafone)
> and the last 4 digits of your Vodafone number. Examples in the table below:
> Name Number Password (lower case only) Suresh Gandhi 9XXXXX8008 sure8008
> S.K.Gandhi 9XXXXX8008 s.k.8008 Communications ltd* 9XXXXX8008 comm8008 *If
> your number is registered in the name of your company. Please add our
> E-mail id (the From Address) to your address book to ensure that our mails
> always reach your inbox and not as spams. Gmail users, please check your
> various other inbox tabs Chrome users need to check that POP UP is not
> blocked to ensure bill download. If you are unable to view this bill,
> please visit www.vodafone.com and view, save and
> download your bill.
> To view your previous month's bills *On your PC or Laptop*
> Log on to vodafone.in/myvodafone *On your mobile phone*
> Log on to Vodafone live!
> Click on Menu >Info Services > My Vodafone How you can pay your bill *Quick
> Bill Pay*
> Log on to www.vodafone.in Pay your bill from anywhere with My
> Vodafone app. Available on all app stores. SMS *MYVF* to *199* to download.
> *m-pesa™*
> Pay bills with the m-pesa app and
> earn up to Rs. 50/month for 6 months
> for more offer details, click here
> *Direct Debit*
> From your bank/ credit card account. *At Vodafone Stores*
> Pay by cash, cheque/ credit card. Make your bill FREE!! Pay
> using Citi Reward points
> Join us on
> FacebookFollow us on Twitter For terms & conditions click here
> .
> This is an auto-mailer. Please do not reply to this mail.
> For assistance with your E-bill, contact Vodafone Care by
> Phone : 199 or [protected] | Mail: vodafonecare.[protected]@vodafone.com | Website
> www.vodafone.in.
>
>

To whom it may concern I am using Vodafone mobile number bearing Account No :[protected] for the past 3 years now. However, during the past few weeks I am facing particular issues with discrepancies in billing. This problem particularly happened after the technical snag during the month of Aug 2015. Vodafone was undergoing some system updations and as a result they had issued multiple bills the break up and charges were not clear to me. My miseries increased more when suddenly the mobile bills shot to approx Rs 6000/-. During this period I have been interacting with customer care executives over telephone and even have mailed them seeking assistance and clarifications. Surprinsingly, I have been charged for 3700 sms in the above mentioned bill. Out of these 3700 sms as per the bill I have sent 3000 sms to a particular number (which as per me is not known to me). Even before resolvinng my queries they have blocked my outgoing and sms services from today i.e. 14.10.2015.

Main te 3rd complent kar raha hoon do baar main complent kar chuka hoon iske baad bhi koi nahi sun raha hai. sirf vodafone ki taraf se call aati hai aur kehte hai ki main chek kar ke aapko call back kar raha hoon aur phir koi call nahi aati. 3rd complaints Sir/Madam Mera naam ADESH KUMAR YADAV hai maine vodafone ka postpaid mobile number [protected] 22/02/2014 ko liya tha. jiske liye mujhse Rs-250/- SECURITY ke liye gaye the aur kaha gaya tha ki jab aap apne ye number prepaid/close karenge to aapko ye SECURITY ke Rs-250/- 45-60 dino ke andar cheque ke dwara waapas kar diye jaayenge. maine apna number [protected] 02/07/2014 ko close karwa diya tha 3 month ke baad vodafone store gaya to kaha gaya ki abhi aapka cheque nahi aaya hai 15-20 dino ke baad phir main vodafone store gaya phir bhi koi jawab nahi diya main 4-5 baar vodafone store ja chuka hoon aur koi bhi meri baat nahi sun raha hai. VODAFONE NUMBER: [protected] ADDRESS: SHANTI VIHAR SITHOURA ROAD NEAR SACHIN TENT HOUSE BAREILLY-243001 Alternate number: [protected] Email address: [protected]@gmail.com

In my monthly postpaid bill an amount of 448 was charged extra. Upon raising complaint got reply - our system was getting upgraded so the billing system ignored the plans active on the number and calculated bills. Now we can compensate only partially (as a favor) and rest you bear. Why should I bear when the company's system was under maintenance and they did not bother to check the bills before dispatching. How can after committing blunder mistakes in bills preparation the company can shamelessly reply that as a gratitude we will credit partially !! Mobile number - [protected]

Dear Vodafone, Yesterday I had a talk with our customer care to know abt one offer. They inform me one offer but they didn't tell the restriction of the recharge method. After I did a recharge some other pack has been activated. At the same time I try to call the customer service but I couldn't get xonnect. Morning the call has been attended and they are telling the restriction of recharge. What should I except from Vodafone. Thanks

Hi I have been a Vodafone customer for 6years now. My vodafone no [protected]. Vodafone has resorted to fraud and cheat lately for making quick bucks!! I have been using vodafone no for 6yrs and never activated ISD as i never required the same!! Vodafone all of a sudden activated ISD calling on my number and even went ahead and charged 50 for calls and messages!!! I have not even used Vodafone to make any calls or sent any ISD messages!! When I complained to Mr Rajesh from Nodal dept, he said that amount is correctly charged and cannot be reversed!!Not sure why TRAI is not making service providers pay fine, if customers have to keep verifying for monthly bills!! I have found similar mistakes in past 4 months and Vodafone has not learnt any lesson!! Also, Vodafone shares customers no's to telemarketers, Vodafone gives access to all vodafone customer nos for money!! I get 4-5 calls a day and when i raise a complaint Vodafone goes ahead and closes the complaint, giving an excuse!! I need an apology and compensation from Vodafone for cheating and sharing my number with tele callers for money!!

You might have seen, Vodafone is selling SIM cards with 1+1 offer etc, through foot paths. Please don't get cheated. Its a fake campaigning. Here is my experience and many of the Customers say the same. When we buy the SIM cards, they charge you 100 Rs. Even after three days your SIM will not get activated. When you check they say, address verification failed. Then you will resubmit the Address proof again. Again after three days, you will see nothing happens. So you will call the reseller. He will do something and one of the SIM get activated and other will still be Inactive. If you go to the Place where you took the SIM card, no body will be knowing you, as they will be changing people every two days. So the guy who is standing will tell you .. 'Sir I am new, you can submit another application' What a Business strategy!!

On October 9, 2015, i got my vodafone number([protected]) recharged with an amount of INR 250. and when i try to make a call, i am told that my outgoing calls have been barred! When i log into the vodafone site, i am shocked to see that my number, which i have been using since late october or early november of 2013 has been registered under someone else's name and address! When I mail them, I get a reply saying that my number has been blocked because they have received valid complaints against my number from DND customers that led to the stoppage of my services! i told them to recheck and go through their records once again and provide me the list of my calls records too! i get a response saying that we have communicated the same in our letter dated 01/8/2015 and :categorically informed" me that my services would be discontinued if i CONTINUE making unsolicited commercial communications. I NEVER RECEIVED any letter! They in fact have registered my number under wrong name and address so i would definitely never get the so called letter! and then they try to push the blame on me saying that i didnt apply for change of address and name! how am i to know that the company has registered my number on somebody else's name and number. i asked them to simply refund my current recharge amount and they can keep the sim to which i am given the same copied reply! i would appreciate that this matter is handled by some better authority who can help me in this situation rather than simply trying to wash their hands off the customer's problem. what is even more bizarre is the fact i wasnt using my vodafone number since past 5-6months to make outgoing calls! and so definitely, there were no commercial calls being made by me. the company really needs to open their records and check things out before blaming customers and harassing them by suddenly baring their services

Previously I had a connection of Vodafone Prepaid. Then after changed my connection from prepaid to Corporate postpaid plan. Although prepaid connection network already stopped working and still, they had not started postpaid connection.I called a lot but no any response from their side.

I changed my circle from Mumbai to Rajasthan and changed the plan. I paid outstanding amount 2552.00 on 13-Sep with transaction id D[protected]. Amounts shows still outstanding. I complained earlier on 07 Oct 2015 with reference no.[protected] but did got any resolution. Contacted vodafone store, they said since you changed the circle so amount is submitted in your new circle plan as a adv. I paid for outstanding and not for advance. So request you to clear my outstanding amount. If any details or query, please contact me on tiwari.[protected]@gmail.com

Its really a pathetic and poor experience with Vodafone. After couple of ticket logged with Customer Care no one ready to resolve problem for poor voice quality. However, every month they billed me more than 1400/-, So I decided to move from Vodafone to other service provider. Now I am satisfied with bill and voice quality with new service provider. I didn't pay them last bill after porting. So with the help of Advocate Mr.Gore (Vashi) they sent me a notice to make a payment or else 18% charge per annum on outstanding. We are common people and don't want to interfere in court matters so I made a payment. Again next week Vodafone executive called to my wife number and asking about payment. So I confirmed Vodafone doesn't have ready infra Technically in India. So I request all Indian's to boycott such cheaters who doesn't have info to check their own infrastructure. I don't have faith anymore and not really interested to keep relation with Vodafone anymore.

Respected sir, kindly informing you that i have already made a complaint regarding payment of my bills almost 2 months before. but there is no reply or solution for the same issue. I made number of calls to your service centre but there is no proper Response for the same and they give many excuses regarding this issue. I have made calls minimum 15- 20 times but they either disconnect the call or make an excuse for server down. my mobile phone number is [protected] and Relationship number is[protected]. kindly solve the issue and do the needful.

Have purchase Rs.20 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number . My Mobile Number And Recharge Card Details Mobile Number: [protected] Serial No. Of Recharge Card:[protected] Secret Pin: ?

Hello Friends,

I have changed from Prepaid to Postpaid connection for my number and my own number in 4 months back. At the time of connection they given one coupon for redeem the gifts from this website after the three bill payments "chooseyourgiftap.com".
But after that i was trying to open that website, I am unable to find those website.

Consumers please be careful of this fraud company called Vodafone.


Thank You.
Gopi Krishna
[protected]

I am not able to activate my data pack. I called my several times but the issue has not been resolved yet and the executives disconnect the call and put the call on hold. Also, the plan was changed without asking me. I will not pay the bill more than my rentals which comes every month.

Dear Team, I have cancelled my Vodafone connection in the month of May itself. but I am getting calls and emails from Vodafone stating that I need to pay 597.98. If I was due to pay this amount - 1. First call I got from Vodafone is after 3 months. (What were they doing for 3 months) 2. In the Month of august they have sent a bill amount of 1000+ how come now it came to 595.98? My number details are as below - Name: MR. CHIDAMBAR D S Mobile #[protected] Account #61115091 Ref: oct 15\bc 05\R2 Thanks & Regards, Chidambar

I have been using Vodafone for last 4 years as a corporate user ( Top 5 rating IT company in the world ). When I tried to port my delhi Vodafone number [protected] - at Bangalore circle - My request got rejected and I received a silly SMS "Payment not done to your current service provider !!!" . Vodafone don't know its existing customer and asking me to clear outstanding balance to some service provider - all though the bill was paid although !! You people should be ashamed !! - you work like damn irresponsible and even with your corporate customers. Shame on You !!

Respected Sir, I am GSM customer of vodafone connection. I want the details from sep 2015 about the incoming & outgoing call details.on my maill id my mail id is [protected]@gmail.com My Vodafone GSM card no is [protected]. Kindly give me the detail as early as possible. With Regards. tarun

Cheapest netwrk every seen in terms of fooling people on the name of extra services by charging them extra on every bill cycle and when complained about it they say it is mandatory charges and has to be paid, well to be frank it my earned money and cant be just spend so easily on the name of some stupid service that you name and charge me which i dont even use.

I am fed up with Vodafone. I have port in to Vodafone up west circle from Vodafone Delhi circle ( mobile no [protected] ). I'm unable to pay my outstanding bill of Delhi circle online, and you say I'll have to go to Delhi to pay this bill. This is stupid. I have tried paying this bill online many times, but unable to do so. Now what should I do.