Vodafone India Complaints & Reviews

On October 9, 2015, i got my vodafone number([protected]) recharged with an amount of INR 250. and when i try to make a call, i am told that my outgoing calls have been barred! When i log into the vodafone site, i am shocked to see that my number, which i have been using since late october or early november of 2013 has been registered under someone else's name and address! When I mail them, I get a reply saying that my number has been blocked because they have received valid complaints against my number from DND customers that led to the stoppage of my services! i told them to recheck and go through their records once again and provide me the list of my calls records too! i get a response saying that we have communicated the same in our letter dated 01/8/2015 and :categorically informed" me that my services would be discontinued if i CONTINUE making unsolicited commercial communications. I NEVER RECEIVED any letter! They in fact have registered my number under wrong name and address so i would definitely never get the so called letter! and then they try to push the blame on me saying that i didnt apply for change of address and name! how am i to know that the company has registered my number on somebody else's name and number. i asked them to simply refund my current recharge amount and they can keep the sim to which i am given the same copied reply! i would appreciate that this matter is handled by some better authority who can help me in this situation rather than simply trying to wash their hands off the customer's problem. what is even more bizarre is the fact i wasnt using my vodafone number since past 5-6months to make outgoing calls! and so definitely, there were no commercial calls being made by me. the company really needs to open their records and check things out before blaming customers and harassing them by suddenly baring their services

Previously I had a connection of Vodafone Prepaid. Then after changed my connection from prepaid to Corporate postpaid plan. Although prepaid connection network already stopped working and still, they had not started postpaid connection.I called a lot but no any response from their side.

I changed my circle from Mumbai to Rajasthan and changed the plan. I paid outstanding amount 2552.00 on 13-Sep with transaction id D[protected]. Amounts shows still outstanding. I complained earlier on 07 Oct 2015 with reference no.[protected] but did got any resolution. Contacted vodafone store, they said since you changed the circle so amount is submitted in your new circle plan as a adv. I paid for outstanding and not for advance. So request you to clear my outstanding amount. If any details or query, please contact me on tiwari.[protected]@gmail.com

Its really a pathetic and poor experience with Vodafone. After couple of ticket logged with Customer Care no one ready to resolve problem for poor voice quality. However, every month they billed me more than 1400/-, So I decided to move from Vodafone to other service provider. Now I am satisfied with bill and voice quality with new service provider. I didn't pay them last bill after porting. So with the help of Advocate Mr.Gore (Vashi) they sent me a notice to make a payment or else 18% charge per annum on outstanding. We are common people and don't want to interfere in court matters so I made a payment. Again next week Vodafone executive called to my wife number and asking about payment. So I confirmed Vodafone doesn't have ready infra Technically in India. So I request all Indian's to boycott such cheaters who doesn't have info to check their own infrastructure. I don't have faith anymore and not really interested to keep relation with Vodafone anymore.

Respected sir, kindly informing you that i have already made a complaint regarding payment of my bills almost 2 months before. but there is no reply or solution for the same issue. I made number of calls to your service centre but there is no proper Response for the same and they give many excuses regarding this issue. I have made calls minimum 15- 20 times but they either disconnect the call or make an excuse for server down. my mobile phone number is [protected] and Relationship number is[protected]. kindly solve the issue and do the needful.

Have purchase Rs.20 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number . My Mobile Number And Recharge Card Details Mobile Number: [protected] Serial No. Of Recharge Card:[protected] Secret Pin: ?

Hello Friends,

I have changed from Prepaid to Postpaid connection for my number and my own number in 4 months back. At the time of connection they given one coupon for redeem the gifts from this website after the three bill payments "chooseyourgiftap.com".
But after that i was trying to open that website, I am unable to find those website.

Consumers please be careful of this fraud company called Vodafone.


Thank You.
Gopi Krishna
[protected]

I am not able to activate my data pack. I called my several times but the issue has not been resolved yet and the executives disconnect the call and put the call on hold. Also, the plan was changed without asking me. I will not pay the bill more than my rentals which comes every month.

Dear Team, I have cancelled my Vodafone connection in the month of May itself. but I am getting calls and emails from Vodafone stating that I need to pay 597.98. If I was due to pay this amount - 1. First call I got from Vodafone is after 3 months. (What were they doing for 3 months) 2. In the Month of august they have sent a bill amount of 1000+ how come now it came to 595.98? My number details are as below - Name: MR. CHIDAMBAR D S Mobile #[protected] Account #61115091 Ref: oct 15\bc 05\R2 Thanks & Regards, Chidambar

I have been using Vodafone for last 4 years as a corporate user ( Top 5 rating IT company in the world ). When I tried to port my delhi Vodafone number [protected] - at Bangalore circle - My request got rejected and I received a silly SMS "Payment not done to your current service provider !!!" . Vodafone don't know its existing customer and asking me to clear outstanding balance to some service provider - all though the bill was paid although !! You people should be ashamed !! - you work like damn irresponsible and even with your corporate customers. Shame on You !!

Respected Sir, I am GSM customer of vodafone connection. I want the details from sep 2015 about the incoming & outgoing call details.on my maill id my mail id is [protected]@gmail.com My Vodafone GSM card no is [protected]. Kindly give me the detail as early as possible. With Regards. tarun

Cheapest netwrk every seen in terms of fooling people on the name of extra services by charging them extra on every bill cycle and when complained about it they say it is mandatory charges and has to be paid, well to be frank it my earned money and cant be just spend so easily on the name of some stupid service that you name and charge me which i dont even use.

I am fed up with Vodafone. I have port in to Vodafone up west circle from Vodafone Delhi circle ( mobile no [protected] ). I'm unable to pay my outstanding bill of Delhi circle online, and you say I'll have to go to Delhi to pay this bill. This is stupid. I have tried paying this bill online many times, but unable to do so. Now what should I do.

I have updated the spelling of my First name and submitted proof to the Thakur Village Store in July and visited the 3 times but every time I get a new reference no.[protected] / 12005112 and many more but nobody acts on the same. The 198 customer helpline just put me on IVR for over 10 mins and no supervisor comes on line... PATHETIC SERVICE

MOBILE NO [protected] UP WEST CIRCLE( PURCHASED FROM BULANDSHAHR) --Purchased this connection on 10th sept --address verified by vodafone representative --phone activated --now It was deactivated on 8th oct without any intimation --contacted customer care and was informed that ID is not clear --tried to give another ID like adhaar, Pan card etc-but no use --THE PHONE IS STILL DEACTIVATED --POOR & WORST MOBILE OPERATOR AND I AM NO LONGER INTERESTED IN SUCH POOR CHEATER MOBILE COMPANY IF THESE ARE YOUR SERVICES THAN DEACTIVATE MY CONNECTION I WILL SWITCH OVER TO OTHER MOBILE OPERATOR. Again who would be responsible for these five days of deactivation period as you will charge me for the whole month and the agony and mental harassment caused to me by your company. If the ID was not clear than you would have demanded another ID at the time of purchasing this connection.

I replaced a sim 2 times do to dealer negligence still sim didn't working. In this period I lost 8 placement offers. I demand to take action on negligence of the dealer and I request to provide services fulfilly.his charged rs.250/- to replace a sim still not working from 30 days.

I am having this number since last 3 years in vodafone maharashtra circle. I was resident of pune. On my transfer to mumbai I had requested for portability to mumbai circle. It was done smoothly but I am now informed that due to address verification issues the outgoing services are discontinued. I was residing in a transit guest house initially before shifting to my bank's accommodation for bachelor at Andheri. I am working in a Government of India undertaking. I have submitted all kyc papers including accommodation allotment letter and banks certificate of residence. My officer has twice visited your centre at andheri West and personally handed over all the papers. I am further open to any further verification requirements. But my request is to immediately restore outgoing services to my number [protected]. I understand that we have a very healthy corporate level relationship between our head office at bkc complex and vodafone mumbai. If the needful is not done I am left with no other choice but to surrender vodafone and shift to any other operator. I once again request to immediately respond positively on my request. Regards Vivek Wahi i [protected]

Dear Sir I have been receiving wrong bills from Vodafone. I escalated the complaint to noda l officer on 23rd Sep and received the following reply but again received a wrong bill on 30th sep. I have escalated it to the appellate but to no avail. Ms. Malik, we confirm that you have made a payment of Rs.200.00 and it has been updated against security deposit on above number. We also confirm that we have received the payment of Rs.647.7 on above number and it has been updated in our records. As one time gesture we have reversed the amount of Rs.200.00 against the amount due. This will reflect in next bill dated 28/09/15 under the adjustment column. In view of the above there is no outstanding on above number Given below is the Service Request reference number for your enquiry; in case you need to check the status on the same, you can share this number with us. Service Request number:[protected] and[protected]

Dear Ms. Devanshi, Thank you for your email dated 05/10/15 regarding your concern for your mobile number [protected]. As communicated earlier, we would like to inform you that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Madhumita Rakshit Vodafone Care Contact Numbers For any queries call 199(chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail : vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:31; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Yet to receive any concrete reply from Vodafone as to why my number was disconnected without any prior information. Please tell me who do I get in touch with regarding the same since you are unable to help me with my query. Regards Devanshi On Wed, Sep 16, 2015 at 10:37 PM, wrote: Dear Devanshi, Thank you for your e-mail dated 15/09/15 regarding your concern for your Vodafone mobile number [protected]. At Vodafone, we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes. We would like to inform you that the as per the trailing mail you had query related to the aforesaid number. The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Malakar Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services On[protected]:44; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Vodafone is simply dilly dallying and not giving me an answer to my query. Your last email was nothing but thanking me for my feedback about addressing me correctly, I thought that was a pre requisite to any email and it did not need pointing out for the second time! Please send me a copy of the mail that you sent me, informing me about disconnection of my number according to TRAI guidelines. If you'll are not going to be able to help me with the problem please tell me who I should get in touch with regarding the same Regards On Thu, Sep 10, 2015 at 1:20 PM, wrote: Dear Devanshi, Thank you for your e-mail dated 09/09/15 regarding your concern for your Vodafone mobile number [protected]. At Vodafone, we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes. We would like to inform you that the as per the trailing mail you had query related to the aforesaid number. The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Madhumita Rakshit Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:59; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Once again you refer to me as Mr when I have clearly told you I am Ms Devanshi. Also please tell me where did you get the said mobile number from since its not my number. There is no limit to how irresponsible vodafone can be. On 08-Sep-2015 2:33 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 07/09/15 regarding your concern for your Vodafone mobile number [protected]. We tried contacting you on your mobile number [protected] from the number [protected] on 07/09/2015 at 14:20 PM but were unable to reach you as the same was unreachable. We would request you to please provide us the alternative number and suitable time for further discussion. T he Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Malakar Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:12; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I was not made aware of the said TRAI regulation by Vodafone. Who should I contact regarding lack of communication on your end before disconnecting my number? I have been writing to you very patiently and all I keep getting is the same reply. Please respond with an appropriate answer as to why I did not get any mail before disconnection stating the above TRAI regulation. Regards Devanshi On Sun, Sep 6, 2015 at 5:57 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 05/09/15 regarding your concern for your Vodafone mobile number [protected]. As communicated earlier, we wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 due to handset lost hence your number was automatically deactivated after 90 days on 05/01/15. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. We solicit your co-operation in the interim The Service Registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Trina Chatterjee Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:42; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Is there any document that Vodafone has given me which states the said TRAI guideline? On Fri, Sep 4, 2015 at 2:55 PM, wrote: Dear Mr. Devanshi, Thank you for your e-mail dated 03/09/15 regarding your concern for your Vodafone mobile number [protected]. As communicated earlier, we wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 due to handset lost hence your number was automatically deactivated after 90 days on 05/01/15. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Sayantony Chatterjee Vodafone Care Contact Numbers For any queries call 199(chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail : vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:17; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I had not been informed of the said rule. Are you not supposed to inform the customer before deactivating the number permanently? Regards Devanshi On Wed, Sep 2, 2015 at 10:33 AM, wrote: Dear Devanshi, Thank you for your email dated 31/08/15 regarding discontinuation for your Vodafone number [protected]. At the outset we regret for the inconvenience caused to you. We wish to inform you that as you did not reactivate your number post the temporary suspension request dated 06/08/14 hence your number was automatically deactivated after 90 days. As per TRAI guidelines if you do not reactivate your service within 90 days post temporary suspension it gets deactivated after completing that stipulated time period. Hence we regret our inability to process your request for the reactivation of your number. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Samrat Sur Contact numbers Vodafone Care For Enquiries: 199 (chargeable for agent access @ 50p/3min) and +91-[protected] (standard calling charges applicable). For Complaints / Requests: 198 (toll free) Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 8/31/2015 3:43 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me a copy of the mail or letter that you sent me before deactivating my number. Else please state that you did not inform me before disconnecting my number. Regards Devanshi On Mon, Aug 31, 2015 at 3:15 PM, wrote: Dear Devanshi, Thank you for your email dated 29/08/15 regarding disconnection for your Vodafone number [protected]. At the outset we regret for the inconvenience caused to you. We would like to inform you that as you request for the handset lost request on 06/08/14 and you did not request for the reactivation of that SIM hence post 90 days that connection got permanently deactivated on 05/01/15. We request you to please provide us an alternate number to contact you. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Samrat Sur Contact numbers Vodafone Care For Enquiries: 199 (chargeable for agent access @ 50p/3min) and +91-[protected] (standard calling charges applicable). For Complaints / Requests: 198 (toll free) Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 8/29/2015 3:30 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Once again you have done nothing but forwarded the same mail to me. Did not apologize and acknowledge the fact that you'll made a mistake in addressing me correctly, which clearly means that you'll forward mails without reading them. Secondly I asked you for proof that you'll had informed me about the disconnection of my number which I still have not been given. I hope I am not going to get the same forward from you anymore. Regards Devanshi On Sat, Aug 29, 2015 at 12:14 PM, wrote: Dear Ms. Powani, Thank you for your email dated 28/08/15 regarding your concern for your mobile number [protected]. We would like to inform you that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification and we are unable to provide you with any mail intimation for the same. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Madhumita Rakshit Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:40; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; The letter has been addressed to an incorrect person, I am not Mr Saha. If this is how Vodafone operates no wonder I was not given any intimation regarding disconnection of my number. All you have done in the past 10 days is resend the same email to me. I want proof that you had asked me to reactivate my number failing which you disconnected it all together. I would appreciate it if you could keep all correspondence over the mail. Regards Ms Devanshi Powani On Thu, Aug 27, 2015 at 8:14 PM, wrote: Dear Mr. Devanshi, Thank you for your email dated 26/08/15 regarding your concern for your mobile number [protected]. As communicated earlier, please note that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. Our Vodafone helpline and sms communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Sharmistha Das Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:53; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me the mail that you sent me stating the same before you deactivated the number. Regards Devanshi On Wed, Aug 26, 2015 at 5:04 PM, wrote: Dear Mr. Saha, Thank you for your email dated 24/08/15 regarding your concern for your mobile number [protected]. As discussed, please note that the number has been deactivated dated 05/01/2015, as per your request for suspension against SIM loss, since the number was not reactivated within 90 days hence the same has been deactivated, this is as per specification, we are unable to provide you with any mail intimation for the same. The service registration number assigned for this correspondence is [protected]. Our Vodafone helpline and sms communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Debduti Paul Vodafone care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: _www.vodafone.in On 8/25/2015 12:57 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; Please send me the copy of the mail where you had informed me that my number will be deactivated since I have not activated my sim within a stipulated time. Regards Devanshi On Sun, Aug 23, 2015 at 11:59 AM, wrote: Dear Sir/ Madam, Thank you for your mail dated 21/08/15 regarding the Vodafone mobile number [protected]. We would like to inform you, as per the guideline in case of sim loss subscriber has to first report the issue for temporary deactivation. To reactivate the Vodafone number the subscriber has to visit the Vodafone store with authorised police complain letter along with the Original Proof of Identity (POI) and Proof of Address for the validation of the crossed signed photocopy of both the documents. Kindly note that any sim card has to be reactivated within 30 days to avoid permanent deactivation. The above mentioned Vodafone mobile number was reported sim loss on 06/10/14 however the same was not reactivated post six months for which the connection was deactivated. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Nilav Sanyal Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On 8/21/2015 4:59 PM; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; I have no record of any mail or any conversation with vodafone before the number was deactivated. Is this the normal practice of how Vodafone operates? Regards Devanshi +[protected] On Fri, Aug 21, 2015 at 4:49 PM, wrote: Dear Sir/ Madam, Thank you for your mail dated 20/08/15 regarding the Vodafone mobile number [protected]. As discussed we would like to inform that SIM loss was reported dated 06/10/15. Kindly note that the above mentioned Vodafone mobile number was not reactivated post six months for which the connection was deactivated. The service registration number assigned for your correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help, Nilav Sanyal Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:32; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Re: number disconnected without intimation; How can my alternate mobile number be [protected] when my query is about the number [protected]!!! Please get in touch with me on [protected]. Regards On Wed, Aug 19, 2015 at 8:58 PM, wrote: Dear sir, Thank you for your email dated 18/08/15 regarding your concern for your mobile number [protected]. We tried contacting you on your alternate mobile number [protected] from the number [protected] today at 20:40 PM but were unable to reach you as the number was wrong. We would request you to please provide us with the suitable timing and alternate number in order to discuss your matter in concern. The service registration number assigned for your correspondence is [protected] . In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Tushar Kanti Nalakar Vodafone Care Contact numbers For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For Complaints call 198 (toll free) helpline Fax number: +91-([protected]) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Dial *111# (toll free) from your Vodafone mobile & get to know details of your last 3 bill amount, last 3 payments & active services. On[protected]:26; From: [protected]@gmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: number disconnected without intimation; Our number [protected] has been disconnected without any prior intimation to us. The call center informed us that our details don't match with the number. Please tell me how should I go about finding out what happened. We have 6 other numbers in the name of Mr Vijay Powani. [protected] [protected] [protected] [protected] [protected] [protected] The email below is proof that we had the number [protected]. Regards [protected] Forwarded message[protected] From: Your Creditlimit (SSC-NE) Date: Mon, Mar 10, 2014 at 3:31 PM Subject: YOUR CREDIT LIMIT To: "[protected]@gmail.com" Dear Customer. Thank you for using our services. We wish to inform you that, the dynamic credit limit of Rs.3400.00 has been assigned to your number [protected] . Your credit limit appears in your monthly bill statement. It may be revised according to your usage, bill payment pattern or basis any additional security deposit paid by you. To customize your credit limit, you can follow either of the two steps below: To increase your credit limit, sms IL to 111 To decrease you credit limit, sms DL to 111 Customer opted for fixed limit need to call 111 for any change in their credit limit Customer under corporate scheme please route your fixed limit request through respective account manager My Vodafone My Vodafone lets you manage your account online, review, compare, change talk plans, activate Value Added Services, view, analyze & pay bills online. To know more about My Vodafone, click here Enjoy unlimited Internet with our data plans Now enjoy a worry-free mobile Internet experience, with unlimited Internet plans. Search, stream videos, songs and movies, play games, and navigate on the go, as much as you can for a fixed rental every month. You will also get alerts when you reach 80% and 100% of your monthly allowance. For more details, click here This is an auto-mailer. Please do not reply to this mail. For assistance contact Vodafone Care by Phone: 111(toll free) or [protected] | Mail: vodafonecare.[protected]@...⇄ | Website: www.vodafone.in This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected] -- VIJAY POWANI [protected]

Dear Sir i have a plan of vodafone for data usage 500 free for month on post paid connection against of the same, only 300 mb used in sept.15 but they have charged for 633 mb without given any details to me. i have also complaint for the same in customer care but reply not given for the same request you to intervene and resolve the same.