Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Mar 28, 2024
Complaints 27107
Resolved
9560
Unresolved
17547
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 801

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pkbatra
from Mumbai, Maharashtra
Report
Copy

Net pack in my mobile no. 9811133598

Address:Ghaziabad, Uttar Pradesh
Website:vodafone

I am using post paid connection and was using net pack of Rs 450 for 2GB but whenever I see my balance, it shows two net packs.one of 1 GB and another which I am using. I informed to cancel the parallel pack of 1 GB on helpline no.199, at their local office at ghaziabad and their call centre whenever they asked about quality of their services. One day, I received their phone that they have spl plan of 5 GB in Rs850 for them.If I switch to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepali23
from Mumbai, Maharashtra
Report
Copy

Not attending calls and behaviour and cheating

Address:New Delhi, Delhi

I am the vodafone user from last 4 years. The company gave me retention plan for 3g data in aug of rs 299. But on your companies request i converted into plan of 499 as they said any time you can switch to the old one. When i called them they said we cant giv the offer back i talked to retention depatment on 2nd sept and they give me this req no.[protected]. And said from next month you will get old data package. Now ur executive said. We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mmrmpatel
from Ahmedabad, Gujarat
Report
Copy

Vedio Store Services Mobile No. 9898710315

Address:Amreli, Gujarat
Website:Vedio Store

I have received message from VG-VFCARE on[protected] that my number [protected] is activated with Video Store services. I have not given any instruction to activate Video Store services. You are requested to deactivate Video Store services. Credit the amount if you charged any amount in my post paid bill. From: Rekhaben Mahendrabhai Patel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prem730
from Chennai, Tamil Nadu
Report
Copy

Call tariff not as per the booster plan selected.

Website:vodafone

I have had the worst experience with vodafone 198 nuber support for past week. Every time i call, i am told that the issue will be addressed and i did get a message today for the compliant i raised on 22nd that the issue has been resolved. The issue did not get resolved and the customer care guys dont even have the courtesy to rectify the problem. Every time the call is transferred to a so called senior who never picks up his call and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanashree
from Mumbai, Maharashtra
Report
Copy

They are sucking money like anything

Address:Chennai, Tamil Nadu
Website:www.vodafone.in/

I was using vodafone postpaid number 3 months ago. I completely stopped using that number but I dint cancel the registration. On Aug 19th I sent a mail to vodafone requesting cancellation of registration of the number [protected]. They replied saying they cant accept the request because I ve to pay the due. Few days later I got a call from some lawyer saying there is a legal notice in my name. And I'm suppose to pay the bill of 2096 rps. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayurmatur
from Hubli, Karnataka
Report
Copy

Recharge related and pathetic customer service

Website:vodafone.in

I am a vodafone customer (prepaid) number [protected]. I am presently on roaming and balance reached zero. I recharged once through paytm which was unsuccesful. I recharged through vodafone website, transaction number DSBI[protected] for rs 222. at 24 sept 10:51 pm. No message regarding this was received. Went to customer care office in Hubli(karnataka), they said we cannot have rights to view the details of customers outside their circle. They...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh78
from Noida, Uttar Pradesh
Report
Copy

Wrongly billed

Address:Mumbai City, Maharashtra

I have got 4 vodafone connections out of which I had a terrible time with one of the numbers([protected]). Vodafone has been fooling its customers by wrongly charging them. They feel that they can get away by cheating their customers. Add to that, their customer care is so pathetic. In fact, one of their team leader, Prashant Shinde, was very rude, arrogant and abusive. It clearly showed that they don't value their customers and they only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkata Ramana Ratnakaram
from Vijayawada, Andhra Pradesh
Report
Copy

Wrong Billing

Address:Hyderabad, Andhra Pradesh

I given request for deactivation for 3G data pack in the month of May 2015. They didn't deactivate that and they started charging for that. when I called or do chat with their support they said that complaint was not logged and then i did deactivation in the month og Jul 2015 and requested to waive off the wrongly charged amount.But they didn't agree for that and I stopped payment of bill. Finally they deactivated my SIM, which i have been...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HarDik Gurnani
from Mumbai, Maharashtra
Report
Copy

Services activated by their own and not refunding the money

Address:Ahmedabad, Gujarat
Website:vodafone.in

I was charged around 32 and 35 for two services which i didn't activated, the customer care are not ready to listen and they are keep on hanging up the call, very pathetic services and they made the customers fool and i need the refund and i don't wanted to be with Vodafone anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sundar K V
from Chennai, Tamil Nadu
Report
Copy

Made a payment 23 days ago and still they claim payment is not made

Address:Chennai, Tamil Nadu
Website:vodafone.in

Made a payment and the vodafone still claims they have not received a payment. I have attached the bank statement to their customer care, given them reference numbers but still such a pathetic service from Vodafone's side. All the fraudulent telecom companies should be taken legally and charged for looting customers. They should be sued badly and those stake holders should be jailed for misleading customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka
Website:www.vodafone.in/

I am very unhappy with Vodafone Karnataka service. i changed my prepaid Vodafone to postpaid Vodafone, but from time of changing my number is deactivated i am facing huge problem. they always say it will be activated in 2 hrs but never. all the verification has been done then also they are doing like this. pls resolve my problem ASAP. I am very unhappy with the service as they are providing poor service. no staff is talking properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pritam011
from Bengaluru, Karnataka
Report
Copy

My number is deactivated without any reason

Address:Bangalore, Karnataka

I am very unhappy with Vodafone Karnataka service. i changed my Delhi Vodafone to Karnataka Vodafone, but from time of changing my number is deactivated i am facing huge problem. they told me my amount is due i have done the payment of all the due even i have done more payment. they always say it will be activated in 2 hrs but never. all the verification has been done then also they are doing like this. pls resolve my problem ASAP. I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Joshi Kirit
Report
Copy

Poor cheater customers Care

Website:www.Vodafone.com.in

My cell no. Is [protected] Today on dated 23.09.2015 at 21:33 I have call vodafone customer care fro Gujarat(Mahuva) First that call is charged 50paisa/3 minutes Then customer care executive Ishant Rudani providing me wrong information. He do not take my complaints He timepass with me On the other side my call is chargered He put my call on hold for 17 minutes. He do not refresh my call once during this call. Then after He disconnect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kiran Kirtane
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of lost Prepaid SIM card - 7769954580

Address:Pune, Maharashtra

Dear Sir / Madam, I lost my cellphone last week on 18th Sep 2015 in my office premises & was unable to recover. Hence kindly request you to deactivate the same. My mobile number was +[protected]. Appreciate your feedback once the SIM is deactivated. Thanks & Regards, Uday Kirtane...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Latur, Maharashtra
Website:www.vodafone.in/

Hi, I am using my Vodafone prepaid same connection from more than 7 Yeas and my all family using Vodafone when my Father went to cancel there one account local Vodafone sales person closed that phone but he changed my Vodafone connection and transfers to my dads name without intimating me it was registered with my Name and without informing how can they change. he told my father we can change back to any time when I told my father how...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prbkaran13
from Madurai, Tamil Nadu
Report
Copy

Poor signal in center of chennai

Address:Chennai, Tamil Nadu

Recently i shifted to new house in the same area. there i am not getting vodafone signal even Aircel.Airtel.BSNL covering this area . In my close family circle around 20 peoples are using the same network because of this we decided to change to another network. i complained the same to one their customer support executive he registered the complaint and given registration number which [protected]. And today afternoon i got a call from one...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tiw_sat
from Mumbai, Maharashtra
Report
Copy

Deduction of amount without any use

Address:Mumbai City, Maharashtra

We had recharged our mobile on dated 20.09.2015 and 21.09.2015 . and both the recharged amount has been deducted without any use. Customer care does not provide satisfactory answer regarding how the balance has been deducted. Pls. provide proper justification regarding this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alice287
from Udalguri, Assam
Report
Copy

Unaware data roaming charge

Address:Kolkata, West Bengal

I have been compelled to come to this forum to bring forward my issue with Vodafone's international roaming billing system. This is regarding an unauthorized data usage which has been billed to my phone when I was on International Roaming. Vodafone has charged INR 4471.5 for using data for 1 day and the most startling fact is that the day this has been billed, I was in the flight. (30th August 2015). On seeing the Itemized Bill which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skbesttraaders
from Mumbai, Maharashtra
Report
Copy

No network coverage

Address:Coimbatore, Tamil Nadu

I got new vodofone connection for 6 nos in corporate plan for my company. We are facing alot of cmplaints in Network coverage, even the voice calls are not clear. I have activated 3g plan but not even network gets connected.

I am staying in Avarampalayam which is Heart of Coimabtore. Its just 6kms from coimbatore central bus stand, 12kms from railway station surrounding nearly 20 colleges and more than 2000 companies.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkat1375
from Bangalore, Karnataka
Report
Copy

Not activating the rate cutter pack , money is deducted

Address:Bangalore, Karnataka

I have recharged 51 rs through IVRS option of *111# for local/std rate cutter for the offer of getting all local and std mobiles at 40p/sec on 21st September 2015 around 8:30 pm . Money has been deducted from my vodafone balance immediately and given flash message saying the offer is activated. i called customer care 199 from my mobile on 22nd September 2015 around 10:00 PM to 10:30 PM, tried three times and no one is responding properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy