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Vodafone India Complaints & Reviews

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G
gaurav_tripathi_ca
Sep 29, 2015
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Address: Chennai, Tamil Nadu
Website: www.vodafone.in

I called up to get roaming activated. I was sold a plan for 599 i was asked to send sms . 149 were charged for roaming activation. However out of india i did not get any connectivity. My bill shows making 4 calls and sending 2 sms . I have a complaint number[protected]. I was made to deposit 3000 on the understanding that it gets activated. They have cheated me and i want damages for loss of revenue due to non receipt of calls.
Vodafone India customer support has been notified about the posted complaint.
Hi gaurav,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1Rfdl0K

Regards,
Vodafone India
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    Hare Krishna Dueby
    from Anta, Rajasthan
    Sep 29, 2015
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    Vodafone India - Money deducted for mobile mela 1 Review Add a Comment User Lingamkandimalla on Jul 19, 2015 An amount to 35 for two times has been deducted from my account for Mobile Mela service it was not requested or activated by me, when checked with customer service they credited 35 for the first time and not the second, they are playing a game of activating without user request and earning crores, please look into it Mo [protected]
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      aditya3086
      Sep 29, 2015
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      Address: Bharatpur, Rajasthan
      Website: vodafone

      Hello I am from Bharatpur (Rajasthan) I am using Postpaid number [protected] from last two years.Now i want to convert this number into prepaid number.There are two Vodafone mini stores in Bharatpur City.When i went to them one of them totally denied to convert this number into prepaid number on the ground that we face loss from the company on postpaid to prepaid conversion & we don't have any sim card available right now and the second one told that we don't have sim card so we cant convert your postpaid number to prepaid number and he doesn't give me any answer when i ask him when will new sim available at your mini stores.Vodafone is such a big brand and they are not providing sim in Vodafone mini stores.i also launch complaint at 12 o clock in the morning today but doesn't receive any call till now.Is it compulsory that 24 hours are maximum hours to call for complaint launch by customer that Vodafone customer care executive will call me between 20-24 hours after launching complaint.Why no one call me from vodafone between 8 hours after launching complaint.I want to change my postpaid number to prepaid number between 2 days time.Kindly do the needful as soon as possible
      Vodafone India customer support has been notified about the posted complaint.
      Sep 30, 2015
      Updated by aditya3086
      Still no reply from vodafone
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        Saurabh y patel
        from Surat, Gujarat
        Sep 29, 2015
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        Address: Surat, Gujarat
        Website: www.vodafone.in

        I called the customer care to inquire about any new plans and activated one plan on18/8/15 rate plan of rs.499. and asked will the rs.49 cheme would be still activated and got yes as a reply for the same but the scheme go deactivated and i complained about it around 9-10 times but didn got any reply for a longtime and than after days they called back apologizing and assured me they will continue bith he schemes 49& 499 but that didn happened again with 49. they called me back again and they activated 399 scheme and i complainesd again about 49 and they assured me again for the same but they didnt sar it again and i got a bill of rs1849.19 and they are charging me for their mistakes. kindly look through this mater and reply as early as possible. my no. [protected]
        Vodafone India customer support has been notified about the posted complaint.
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          Shreya Tangri
          from Mumbai, Maharashtra
          Sep 29, 2015
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          Address: Chandigarh, Punjab
          Website: Consumer Complaints

          I have got my net pack recharged today afternoon 1:00 pm from IIT Mandi for Rs.75 and I got the message that my recharge has been successful but still my data pack has not been activated till now. I am really worried. Please help me out that why my net pack has not been activated still.
          Vodafone India customer support has been notified about the posted complaint.
          Hi Shreya,

          We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1Rfe2qW

          Regards,
          Vodafone India
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            rhingule
            Sep 29, 2015
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            Address: Satara, Maharashtra

            Hi, This is prakash panale who has a prepaid vodafone number [protected] and I am facing, low signal strength, fluctuations and disconnections in data services near my region especially at Post - kadave Tal - patan dist- satara Pin 415014. Nearest village tarale, nagathane. I request you to please look into this matter and solve it as soon as possible.
            Vodafone India customer support has been notified about the posted complaint.
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              Pritamsarkar96
              from Delhi, Delhi
              Sep 29, 2015
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              Address: Papum Pare, Arunachal Pradesh
              Website: vodafione

              As i received a message from vodafone I have recharged my vodafone no. [protected] with Rs 99 but I did not get the benifit. In place of this I got the normal benifit of 375 mins v2v. when I have called the customer care they denied and told that they have not send any message and they will not provide me with the benifit of 1000 mins.
              Vodafone India customer support has been notified about the posted complaint.
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                Christopher Joseph
                from Delhi, Delhi
                Sep 28, 2015
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                Address: Chennai, Tamil Nadu

                This is in regards to my post paid Connection with the number [protected], First off everyone and anyone who is reading this please do not get Vodafone India​ they are bunch of thugs and rowdies, You guys are not gonna believe what I have went through, Before I start I wanna mention that I have been using Vodafone PREPAID for almost 8 odd years like even before they where called HUTCH with the number [protected], All the issues started only when I got this awesome phone call from Vodafone customer care to migrate to POSTPAID, with those fancy offers I agreed and I started digging my own grave, (P.S : anyone who is gonna get post paid get ready to have the life time experience of harassment) everything went good till the 4th month I paid couple of my phone bills 1 or 2 days late with $100 odd rupees late fee, and then my Clients came down from U.S I had sent international sms and made some calls, which spiked up my bill and had to increase my credit limit, Once this happened I got a new phone (HTC DUAL SIM) where I had vodafone post paid and airtel prepaid for internet since Vodafone only give me 1 gb for my 500 rs pack, Then the magic happened I received a bill for 8000 odd, I made complaints and I made disputes finally I did not pay my bill and they deactivated my number and told me to come down to the store, The reason I was not able to keep in touch with the disputes and complaints made was I work Nights which I clearly mentioned to these people and told them to contact me Via email since I am sleeping in the morning I work 12 hrs or more since I am the manager of one of the IT companies in Chennai, Now when I went to meet this person at the store they told me that I had data usage which was later verified that it was my mistake that the data got used on my post paid over my airtel I agreed and apologized and I paid with a 650 rupees waiver, WHEN THIS HAPPENED I WAS INFORMED THAT I CAN GO HEAD AND PAY 125 RUPEES MONTHLY FLAT and I wont be charged anything more or anything less, I came home and 5 dayssssssss, believe it or not 5 days I get a bill for 3500 odd, I go nuts I rush back to the vodafone store please note I had to sacrifice sleep every time I went to see these people, because once they deactivate your number you cannot make online payment only cash payments at the store, So I go there and I try to explain my situation with the rep there and he starts getting personal over my frustration and shouted back at me and the security chased me out of the store not just me my wife and my little sister was humilated at this store, I decided to go legal and I decided not to pay the bill as I knew these people are gonna come to my house once I stop the bills, I waited and waited I was suprised what all these people can go, These people are like marfias they know everything the called my job (I have attached the proof) THEY DEACTIVATED MY WIFE'S NO:::::: BELIEVE IT OR NOT THEY DID, (I CANNOT UPDATED THAT NUMBER HERE) They called my Dad who has not idea about my financial status discussed all the information called my peon in office told him that i am behind on my payment called my wife who is a school teacher back to back which caused her problems in her employment, Mainly yesterday 2 people came and banged my tenent who stays below my house thinking I stay there AND TOLD THEM THAT I AM BEHIND ON MY PAYMENTS, I went down and told them to leave which lead to a very disgracefull situation, I came in to my office my watchmen and my peon says I am behind on my phone bills, finally my dad calls and tell me that what is going on, Please tell me what am I suppose to do with this vandalisim, I am frustrated angry and hopeless towards this Vodafone, I owe them nothing but the calls and the messages and my regular rental and my data package bill which I am ready to pay but these people cannot be left with this ... I have all the numbers which harassed me and my family and also the names even in the proof you can see the number and name of the person who has harassed my work place... Please advise how to stop this ... I am willing to go legal and also have a proof for everything that happened to me including the security pushing me out vodafone building...
                Vodafone India customer support has been notified about the posted complaint.
                Similar situation happening right now to someone I know. How did this get resolved?? Very depressing.
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                  RAHUL LADDHA
                  from Jammu, Jammu and Kashmir
                  Sep 28, 2015
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                  Address: Mumbai City, Maharashtra
                  Website: Misleading information on Vodafone website

                  Information available at Vodafore site that IMEI number of lost devices can be tracked and blocked. I have lost my mobile (having prepaid number [protected]) on Sept 22, 2015 and when I called for two times at customer care of Vodafone, they told me that IMEI of lost mobile can not be blocked by Vodafone. If not possible then why they are showing such information which is intact mislead to the customer. Pls resolve the same on urgent basis. Regards Rahul Laddha [protected] Alternate number [protected] [protected]@gmail.com
                  Vodafone India customer support has been notified about the posted complaint.
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                    Basavaraj. M
                    from Mumbai, Maharashtra
                    Sep 28, 2015
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                    Address: Bangalore, Karnataka

                    I cancelled my vodafone postpaid number[protected] in the month of August 15 . Vodafone supposed to return my deposit amount and excess amount which I have paid, But till ow I have not received single rupee from them. If a customer does not pay the mobile in time then vodafone will snatch extra fine amount .. Now Vodafone itself has not paid my money .. I would request consumer forum to bring this fraud vodafone company reality to people .. for your ref I have attached the mail from vodafone Regards BASAVRAJ [protected] [protected] Forwarded message[protected] From: Karnataka, Nodal, Vodafone India (External) Date: Sat, Sep 5, 2015 at 1:20 PM Subject: [protected] BILL GENERATION; To: "bam.[protected]@gmail.com" Dear Sir/Madam, Thank you for your e-mail dated 04-Aug-2015 regarding refund related concern raised for your Vodafone mobile number [protected]. Please accept our sincere apologies towards the situation faced by you. We would like to inform you that the deposit and the excess amount of Rs.411.22 will be refunded through cheque within 15 working days to the below mentioned address . Kindly find the docket #[protected] for your reference. You can always reach us online through live chat from our website https://www.vodafone.in/pages/home_kar.aspx?cid=kar or mail us on vodafonecare.[protected]@vodafone.com. We highly value your relationship with us and look forward to serve you better. In case you need further assistance, do call or email us We'll do our best to help you. Happy to Help, Maria Anjali Nodal Office Contact numbers Vodafone Care : 199 call (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) Nodal Officer : +[protected]Available between 9:30 a.m. to 6 p.m. Monday to Friday) Fax number : +[protected] E-mail : Nodal.[protected]@vodafone.com
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                      thahir28
                      from Delhi, Delhi
                      Sep 28, 2015
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                      Address: Hyderabad, Andhra Pradesh
                      Website: www.vodafone.in

                      HI Team, i did 110rs mobile rechare last sunday means(20-sep-2015 at 10:00pm) but i didnt get that amount.i talked with your customer care people also they told the transaction you did it was failed you will get amount within 5 working days, but almost 6 working days gone still i didnt get my money. i never loose to my amount.please credit my amount to my mobile. my mobile number is : [protected] i am adding my bank statement also.pls refer that transaction. and your people always playing with customer money.please credit that money as early as possible.
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
                      Sep 28, 2015
                      Updated by thahir28
                      I never saw this type fraud service. still i didnt get any response from these people.i hope u will resolve this complaint as early as possible.
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                        kamal807
                        Sep 28, 2015
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                        Address: Panipat, Haryana
                        Website: vodafone.in

                        R/Sir, I have already paid my Vodafone postpaid bill. Still a announcement is started by Vodafone due to which every time when I call to anyone from my Vodafone number announcement started which say that your bill is pending please deposit it. I complained regarding this announcement to Vodafone customer care still no solution is provided by them. Complain no.[protected] My No. [protected]
                        Sep 30, 2015
                        Complaint marked as Resolved 
                        They call me regarding problem and asked about the problem. I explained them. Then they said wait for some time. Then again they call after some time that your problem has been resolved.Thanks for your support.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Tariq Mohammad
                          from Gurgaon, Haryana
                          Sep 28, 2015
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                          Address: Hyderabad, Andhra Pradesh
                          Website: vodafone.in

                          This is my previous complaint for the same number http://www.consumercomplaints.in/vodafone-charged-illegal-data-plan-and-now-issu... In response to that Vodafone gave me final settlement amount and I replied to Legal.[protected]@vodafone.com i.e. ---- Hi Vodafone Team, I would like to bring you kind notice that I have paid all the dues and would never like to receive any email from Vodafone in future. And do not activate my number again because I never wanna come back to Vodafone due to poor service. Vodafone would be responsible if they send any future payments. I am going to add this email address in spam list so I would not be monitoring any email from Vodafone in future. So would request you to delete my all communication address and do not send me any payment or advertisement email on this email address. In case i notice any future bills on this number I will file a consumer complaint against vodafone. I have attached nil balance screenshot and bill receipt. Thank you for providing the poor service. ------- I gave them nil balance screenshot and bill receipt and permanently added vodafone in my spam list. And now i accidentally noticed that they have again charged me new 2month bills and asking me to pay the bills. I would like to compensate with atleast 10, 000 rupees from Vodafone for this harassment.
                          Hi Tariq,

                          Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1j0dCJO

                          Regards,
                          Vodafone India
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                            Munnaah Hozzay
                            from Mumbai, Maharashtra
                            Sep 28, 2015
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                            Address: Cachar, Assam

                            Rchrg of MRP Rs 107.0 on 27-Sep-15 successful.Tlktime rcvd Rs 2.16, STax Rs 13.14, AccessFee Rs 91.7, New Bal Rs 263.07.TransID AS[protected].Dial *111# for a/c info. Hi! 1.5GB 2G data has been credited to your account with 30 days Validity. Dial *121# for Exciting offers. this two SMS got from Vodafone after recharge Rs. 107.00 date 27/09/15 time 8.06 AM. But data has been not activated, so please helf. mob no. [protected] Vodafone Assam
                            Vodafone India customer support has been notified about the posted complaint.
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                              Raaj7
                              from Mumbai, Maharashtra
                              Sep 28, 2015
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                              Address: Chennai, Tamil Nadu
                              Website: Vodafone

                              Hi sir. Im Rakshan Raaj, my vodafone number is [protected], im from chennai. When ever I try to contact customer care they offen block my number. Why do they block the number? And they dontV even provide any offer.Vodafone is becoming worst network. They doesnt provide good service to customers and no respect from customer care. No offers given to my number. Contact me for the detail.
                              Vodafone India customer support has been notified about the posted complaint.
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                                pravinrathi
                                Sep 27, 2015
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                                Address: Ahmedabad, Gujarat

                                Dear Sir/Madam, I have registered several complaints at vodafone store in satellite area (Ahmedabad) for frequent call drop and no network issue. I was promised by the executives and customer service dept. that they will install network booster antenna at my place to solve the network issue and call drops, but still nothing has been done since december 2014. I have all the details of the complaints lodged so far for the network issue, and several mails sent to your nodal office, but no response. I kindly request you to pls take this issue seriously and take strong action/steps to resolve this issue at the earliest. Your prompt action and solution to this issue will be highly appreciable. I have 2 vodafone postpaid connections ([protected] & [protected]) address: 100 ft. Anand Nagar Road, Satellite, Ahmedabad - 380015
                                Vodafone India customer support has been notified about the posted complaint.
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                                  rhingule
                                  Sep 27, 2015
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                                  Address: Satara, Maharashtra

                                  Hi, This is Ravindra Hingule who has a prepaid vodafone number [protected] and I am facing fluctuations and disconnections in data services near my region especially at kaundani Post - mandave Tal / dist- satara Pin 415519. And mostly on hill station Near enercon windmills and popular villages like Shendre, nagathane, kusawade. I request you to please look into this matter and solve it as soon as possible.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    popeyerv
                                    from Bengaluru, Karnataka
                                    Sep 27, 2015
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                                    I was very much happy with the vodafone prepaid service. And i am a user of vodafone prepaid number.I was introduced to a corporate plan by a vodafone guy.
                                    First of all this number was used by another person and was handed over to me by this guy. I came to know this when i started to get calls telling me to make payment for him.As he had huge bills to pay.
                                    I was satisfied with the plans and used it for more than 5 months. 6th month, the amount generated was too high. When called to customer care for details, i was wrongly informed that they did the mistake and will be wavered.So waited and answered all the calls with the same.
                                    Had so much issues and troubled us a lot on this.
                                    Nobody was able to explain the reason and each executives of postpaid service says each different thing.Lastly the bill generated increased more bcz of due
                                    I m disconnecting this postpaid connection only because of the worst customer care executives.And requested them to disconnect the service for which they dint even process it. They delayed it and told me to make payment on the prorata basis.Then i had a live chat with vodafone exctve for which she told it wasn't processed and she said she did it.
                                    Believing her and waiting for this connection to get away.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Hi popeyerv,

                                    Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1RfdaT5

                                    Regards,
                                    Vodafone India
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                                      Dharmendra3120
                                      from Delhi, Delhi
                                      Sep 26, 2015
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                                      Address: New Delhi, Delhi

                                      I had submitted all docs and other formalities ihad made 7 time walking in vodafone nirmaan vihar new delhi i am facing alot of problem since last 27 days they continuously returned me with sim for 7 to 7 days but my no can not port in in vodafone
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                                        harshbhargav011
                                        from Mumbai, Maharashtra
                                        Sep 26, 2015
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                                        Dear Sir I checked internet offers by *121# it showing 3gb 3G net at 397₹. So I have recharged my vodafone no. [protected] with 397₹ on[protected] to avail 3 GB 3 G net. But today I checked my internet balance it showing about 1Gb 2 G net. Why this kind of cheating has been done with me. I check again *121# it is still showing the same offer. So I want to know why this cheating has been done with me otherwise I will complaint in TRAI. Please give me benefit 3gb 3 G Thanks & Regards Akshaya Bhargav [protected]
                                        Vodafone India customer support has been notified about the posted complaint.
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