Vodafone India Complaints & Reviews

I have deposits Rs 5000/- to company for activation of Roaming facility on 18/05/2015 vied receipt no .MP111C150518_951560 in cash but company till date not refund money. My staff visited company outlets around 40 times but nobody answered properly and also do misbehave with me on telephone by Ms Priya company, sales person on outlet situated at Madhu Milan Square Indore (MP).

Bill payment made on 12/09/2015 but not updated so far i.e., till 26/09/2015. When we had an intervention with Vodafone Customer Care People raising the issue... we were told to follow-up with the Store where we had done the payment... but these people kept on provding us false assurances as if the update has been done. To resolve the issue when we tried reaching Vodafone CC People they failed to take up the responsibility and we were not convinced by their services. Please note the details of the Vodafone Mini Store.. as follows: Bill/Receipt No. 311, Bill Dt. 12/09/2015, Bill Amount: Rs. 420/- Paid by Cash against the Phone No. [protected]. Vodafone Mini Store. (SKYLIGHT) No.34/5, Banaswadi Main Road, Maruthi Seva Nagar, Bangalore 560 033 Cont:[protected]

Dear Sir, As per goverentment instruction internet working was stopped 2 or 3 times by vodaphone service provider. We have asked to extend the validity for the same but they have not agree. Please look into the matter and do needful.

I am using post paid connection and was using net pack of Rs 450 for 2GB but whenever I see my balance, it shows two net packs.one of 1 GB and another which I am using. I informed to cancel the parallel pack of 1 GB on helpline no.199, at their local office at ghaziabad and their call centre whenever they asked about quality of their services. One day, I received their phone that they have spl plan of 5 GB in Rs850 for them.If I switch to this plan, my old plans would be adjusted in it and I will get bill for Rs850.I agreed .Since I was having doubt, I again visited their local office at rajnagar, ghaziabad and confirmed plans running on my phone number.They confirked that only one plan is running and pack of 1 GB is cancelled. Today, when I saw my balance, it is showing balance for both packs. Please intervene in the matter and ensure that I get bill for one net pack of Rs850 only and get any other pack cancelled. P K BATRA, GHAZIABAD

I am the vodafone user from last 4 years. The company gave me retention plan for 3g data in aug of rs 299. But on your companies request i converted into plan of 499 as they said any time you can switch to the old one. When i called them they said we cant giv the offer back i talked to retention depatment on 2nd sept and they give me this req no.[protected]. And said from next month you will get old data package. Now ur executive said. We dnt have any kind of req. Am really disappointed with the treatment. Today i called 8 times and call was dropped. You can hear vouce conversation also. It is really very disappointing from your side. And now i want to port my number just because your company doesnt value your customer.

I have received message from VG-VFCARE on[protected] that my number [protected] is activated with Video Store services. I have not given any instruction to activate Video Store services. You are requested to deactivate Video Store services. Credit the amount if you charged any amount in my post paid bill. From: Rekhaben Mahendrabhai Patel

I have had the worst experience with vodafone 198 nuber support for past week. Every time i call, i am told that the issue will be addressed and i did get a message today for the compliant i raised on 22nd that the issue has been resolved. The issue did not get resolved and the customer care guys dont even have the courtesy to rectify the problem. Every time the call is transferred to a so called senior who never picks up his call and the call disconnects. I call again to the customer, they give me the most stupid and disgusting answer that yes your call charges are not as per the 51 rs pack selected and the tariff is high and it is a mistake on our end, but our senior is not available to solve the issue. makes me wonder if even there is a senior or just a tactic to make us drop the call... anyways i am not expecting this worst service center to rectify my problem. I ll chnge to airtel.My number is [protected].

I was using vodafone postpaid number 3 months ago. I completely stopped using that number but I dint cancel the registration. On Aug 19th I sent a mail to vodafone requesting cancellation of registration of the number [protected]. They replied saying they cant accept the request because I ve to pay the due. Few days later I got a call from some lawyer saying there is a legal notice in my name. And I'm suppose to pay the bill of 2096 rps. I paid the amount on Sep 3rd. And very next day I received another bill for 1900 rps. For gods sake!! I'm not even using that number and I've to pay 2000 again???

I am a vodafone customer (prepaid) number [protected]. I am presently on roaming and balance reached zero. I recharged once through paytm which was unsuccesful. I recharged through vodafone website, transaction number DSBI[protected] for rs 222. at 24 sept 10:51 pm. No message regarding this was received. Went to customer care office in Hubli(karnataka), they said we cannot have rights to view the details of customers outside their circle. They gave a customer care number[protected]. First of all the customer call service is so pathetic i had waste 5 mins just to reach a customer care representative. I had to call from another number as my balance is zero. Then the customer care rep suggested to recharge again. I had specifically asked them what to do if it fails again, for which the rep confidently said it would not fail and the previous failed transcation would be refunded. I recharged again with rupees 222, reference number: DSBI[protected] at 25 sep 12:57 pm. again no success. Again called up customer care and explained the situation. This time they had a another idea, as if their customers are platform to experiment on. The rep said to recharge through retail outlet. I asked them what to do if it fails again, the person had no idea. I demanded to speak to the in-charge/senior/manager, for which he said pls hold, the call will be connected, i had to wait for 15 mins on call on a non-toll free number and finally disconnected. I have written a complaint to vodafone on vodafonecare.[protected]@vodafone.com to express unhappiness. No reply as of now. I am suffering a lot as I am unable to receive calll on the number. Strict actions should be taken against such firms who have poor ethics and lack of proffessional competence. We are paying for the service and this is what we get in return. Regards

I have got 4 vodafone connections out of which I had a terrible time with one of the numbers([protected]). Vodafone has been fooling its customers by wrongly charging them. They feel that they can get away by cheating their customers. Add to that, their customer care is so pathetic. In fact, one of their team leader, Prashant Shinde, was very rude, arrogant and abusive. It clearly showed that they don't value their customers and they only believe in cheating. I have decided to go for number portability of all my numbers.

I given request for deactivation for 3G data pack in the month of May 2015. They didn't deactivate that and they started charging for that. when I called or do chat with their support they said that complaint was not logged and then i did deactivation in the month og Jul 2015 and requested to waive off the wrongly charged amount.But they didn't agree for that and I stopped payment of bill. Finally they deactivated my SIM, which i have been carrying since last 15 years. Service quality is very poor and want my number to be activated. I am ready to pay bill for right charged amount.

I was charged around 32 and 35 for two services which i didn't activated, the customer care are not ready to listen and they are keep on hanging up the call, very pathetic services and they made the customers fool and i need the refund and i don't wanted to be with Vodafone anymore.

Made a payment and the vodafone still claims they have not received a payment. I have attached the bank statement to their customer care, given them reference numbers but still such a pathetic service from Vodafone's side. All the fraudulent telecom companies should be taken legally and charged for looting customers. They should be sued badly and those stake holders should be jailed for misleading customers.

I am very unhappy with Vodafone Karnataka service. i changed my prepaid Vodafone to postpaid Vodafone, but from time of changing my number is deactivated i am facing huge problem. they always say it will be activated in 2 hrs but never. all the verification has been done then also they are doing like this. pls resolve my problem ASAP. I am very unhappy with the service as they are providing poor service. no staff is talking properly.

I am very unhappy with Vodafone Karnataka service. i changed my Delhi Vodafone to Karnataka Vodafone, but from time of changing my number is deactivated i am facing huge problem. they told me my amount is due i have done the payment of all the due even i have done more payment. they always say it will be activated in 2 hrs but never. all the verification has been done then also they are doing like this. pls resolve my problem ASAP. I am very unhappy with the service as they are providing poor service. no staff is talking properly.

My cell no. Is [protected] Today on dated 23.09.2015 at 21:33 I have call vodafone customer care fro Gujarat(Mahuva) First that call is charged 50paisa/3 minutes Then customer care executive Ishant Rudani providing me wrong information. He do not take my complaints He timepass with me On the other side my call is chargered He put my call on hold for 17 minutes. He do not refresh my call once during this call. Then after He disconnect this call. It happened two times

Dear Sir / Madam, I lost my cellphone last week on 18th Sep 2015 in my office premises & was unable to recover. Hence kindly request you to deactivate the same. My mobile number was +[protected]. Appreciate your feedback once the SIM is deactivated. Thanks & Regards, Uday Kirtane

Hi, I am using my Vodafone prepaid same connection from more than 7 Yeas and my all family using Vodafone when my Father went to cancel there one account local Vodafone sales person closed that phone but he changed my Vodafone connection and transfers to my dads name without intimating me it was registered with my Name and without informing how can they change. he told my father we can change back to any time when I told my father how can he changed phone which was with my name also any way I don't want Postpaid please revert it now he is saying wait for 3 months and all this when I tried to call Vodafone customer care they are saying please goto local shop when I ask them to give there superior they putting my phone on hold for hour and hour . this is really frustrated.

Recently i shifted to new house in the same area. there i am not getting vodafone signal even Aircel.Airtel.BSNL covering this area . In my close family circle around 20 peoples are using the same network because of this we decided to change to another network. i complained the same to one their customer support executive he registered the complaint and given registration number which [protected]. And today afternoon i got a call from one them he just investigate and cut the call immediately.

We had recharged our mobile on dated 20.09.2015 and 21.09.2015 . and both the recharged amount has been deducted without any use. Customer care does not provide satisfactory answer regarding how the balance has been deducted. Pls. provide proper justification regarding this.