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Vodafone India Complaints & Reviews

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C
champ95
Sep 10, 2015
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Complaint Against Mobile Tower installation

Address: New Delhi, Delhi

Esteemed Sir With due respect that we are the Residents of Geeta Colony Block 3 Vodafone and the owner of 3/1 Geeta colony has agreed to install a Mobile tower on the roof of there house. The Building not only is situated in a densely populated residential area, But also there is a two goverment school and two private schools just opposite the said building. I suppose According to the Mcd Guidlines no tower can be erected in residential...
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pranita pande
from Hyderabad, Telangana
Sep 10, 2015
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Address: Hyderabad, Andhra Pradesh

I was using vodafone postpaid number [protected]. In which i got bill of some 3000 some time back.(which i didnt use) when asked for the explanation they told this is because of data usage. I have wifi of 24/7 why will i use this much data. when i raised all this issue to some senior person she was immediately ready to give me discount of 2000 rupees but i told when i didnt use why will i pay 1000 rupees also. Then this story ended here. Then i started getting threatening mails to pay the bill of 3000 rupees or contact this number Sandeep - [protected] when i contacted twice he was having lunch 2nd time he didnt pickked the call. when i tried sending mail to given email nobody responded there also. So finally i paid the bill of 3000 rupees. And went to vodafone store to disconnect my number. And after 2-3 months also they didn't disconnect my number. And sending me bills. When i went there to disconnect he was giving me offer of not to disconnect and he will return 1000 rupees from my bill amount. I have all proofs with me which i tried contacting u guys. Kindly take this request seriously didn't expect all this from such a reputed brand of India.
Vodafone India customer support has been notified about the posted complaint.
After sending mails again to nodal officer, he called me and he's not even interested to ask the issue he was just asking how much money you want how much refund you want, My question to you guys is u can refund the money but how will you refund the mental torture, mental stress we suffer because of all this.
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    abhik_m
    Sep 10, 2015
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    Address: Burdwan, West Bengal

    I am very unsatisfied with vodafone's Asansol network. The user is my mother. Most of the time network is not available and due to this call drop also happens very frequently. Due to the above issue I can't talk to my family. When you are selling the SIM card, please make sure the area is well connected with network, its just unacceptable. Please fix the issue, otherwise we have to surrender the connection. Please call me in [protected] if you need more details. Regards, Abhik
    Vodafone India customer support has been notified about the posted complaint.
    Hi Abhik,

    There was no response when we called your number. We will contact you again to update.

    Regards,
    Vodafone India
    Which no you have dialed? If it is my bangalore no [protected] it will be fine, the other no will be out of reach due to vodafone n/w issue.
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      tushar.dhaka
      from Bengaluru, Karnataka
      Sep 9, 2015
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      Address: Bangalore, Karnataka

      4-5 days back i received sms from vodafone saying "Glamour zone" pack is activated and rupee 90 has been deducted. First of all i dont know why they activate that because i didnt request it. Second i tried so mamy times to reach CC by calling 199 but unable to looks like issue with their IVR. Today i tried calling from my other number and able to and answer they gave is you only activated this service while browsing and you should have called us in 24 hours to get refund. Now my questions to Vodafone 1. I dint activate any such service also as you guys are saying it ask for confirmation also during activation then i am 100% sure i didnt active it. 2. Why are you interfering with my browsing. 3. I tried to reach CC many times in 24hours but because of your system issues i am unable to. So now tell me where is my fault. I need to get my 90 rupees back. I am not letting you guys steal someone's money like this . i am going to raise this on all platforms
      Vodafone India customer support has been notified about the posted complaint.
      Hi tushar,

      Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1hZJZqL

      Regards,
      Vodafone India
      i have added my details on the link you have provided.
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        v vijay Vijay
        from Mumbai, Maharashtra
        Sep 9, 2015
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        Address: Tirunelveli, Tamil Nadu

        I am not active eny one service. automatted active same service. But customer care officers saying that u r active social book service, charged my balance is 90ruppe. How is this possible I am sent eny serivice activation reques. Pls give me my balance
        Vodafone India customer support has been notified about the posted complaint.
        Hi

        vijay, Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1Nr23ry

        Regards,
        Vodafone India
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          Jimmy singh
          from Mumbai, Maharashtra
          Sep 9, 2015
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          Address: New Delhi, Delhi

          Hi my name is simrandeep kaur My Number is [protected] it's a prepaid number I purchased this in May 2014 I want a call detail of this number from May 2014 to December 2014 it's very serious matter for me I need this call detail on any cost it vr vr important for me so pls help on this n revert me back i[censored] want any more information mail me on [protected]@ymail.com this is my husband mail id
          Vodafone India customer support has been notified about the posted complaint.
          Hi Jimmy,

          Please share a suitable time between 9AM and 6PM to contact you as no one answered our call on your number.

          Regards,
          Vodafone India.
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            Adesh kumar yadav
            from Bareilly, Uttar Pradesh
            Sep 9, 2015
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            Address: Bareilly, Uttar Pradesh

            Sir/Madam Mera naam ADESH KUMAR YADAV hai maine vodafone ka postpaid mobile number [protected] 22/02/2014 ko liya tha. jiske liye mujhse Rs-250/- SECURITY ke liye gaye the aur kaha gaya tha ki jab aap apne ye number prepaid/close karenge to aapko ye SECURITY ke Rs-250/- 45-60 dino ke andar cheque ke dwara waapas kar diye jaayenge. maine apna number [protected] 02/07/2014 ko close karwa diya tha 3 month ke baad vodafone store gaya to kaha gaya ki abhi aapka cheque nahi aaya hai 15-20 dino ke baad phir main vodafone store gaya phir bhi koi jawab nahi diya main 4-5 baar vodafone store ja chuka hoon aur koi bhi meri baat nahi sun raha hai. VODAFONE NUMBER: [protected] ADDRESS: SHANTI VIHAR SITHOURA ROAD NEAR SACHIN TENT HOUSE BAREILLY-243001 Alternate number: [protected] Email address: [protected]@gmail.com
            Vodafone India customer support has been notified about the posted complaint.
            Hi Adesh,

            Please let us know a suitable time (9 AM to 6 PM) to contact you as your number was switched off when we called.

            Regards,
            Vodafone India
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              ranvir12
              from Gurgaon, Haryana
              Sep 9, 2015
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              Address: Kanpur, Uttar Pradesh

              I'm the Ex employee of Vishal Video Appliances Kanpur Zone. and i'm using the postpaid number of Vodaphone which was given by company Oct'14 to Aug'15. I've reigned from the Company on 24 July . And Surrender my Mobile to company on 8 Sep 2015. But Company has deducted 6 Months Bill on Same date . I need the Month wise Billing Details from Vodaphone . Jan'15 to Sep.15 I paid my all bill on 8 Sep as per company instruction . i
              Vodafone India customer support has been notified about the posted complaint.
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                push152
                from Mumbai, Maharashtra
                Sep 9, 2015
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                Address: Bhopal, Madhya Pradesh

                My mob no [protected] .Voda give the net data offer at 147.00 Rs 1gb data for 28 days.I confirm offer by customer care & activate by them but only 500 mb data coming. Again I call to customer care he told me after 4 hrs data coming but data not received .I again try to call to costumer care but he disable my service. Sir pl take action.
                Vodafone India customer support has been notified about the posted complaint.
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                  rohit1256
                  from Gurgaon, Haryana
                  Sep 9, 2015
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                  Address: New Delhi, Delhi

                  My Name is Rohit goyal . I have recharged vodafone No [protected] for an amount of Rupees 195 on 9 september 2015. Amount for the same has been deducted from my account, but not amount credit on my above mentioned mobile number. Please refund my money on the same account at the earliest.
                  Vodafone India customer support has been notified about the posted complaint.
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                    AnishPillai
                    Sep 9, 2015
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                    Address: Bangalore, Karnataka

                    Hi, I already have a internet plan activated which covers 500 Mb of 3G data and then unlimited 2G data at 64kbps. Last month I exceeded the limit of 500Mb, and then the speed decreased to 2G/64kbps. To compensate this, I added a booster pack of Rs.150, which would again give me 3G speed for another 500Mb. At the end of the month, the usage of around 1069 Mb of internet usage! As per my understanding, first 500Mb is covered by my original plan, next 500Mb is covered by booster pack. And 69 Mb would be charged at 2p/10kbps, which comes out to be Rs.122 for 69Mb. So, I was assuming i would get a bill of my Monthly Rentals + Rs.150(boosterpack) + Rs.122 (for extra internet as above). But, I got a bill where Extra Internet Charges of Rs.850!!! I dont understand the how they arrived at this. I opened a chat and the CC executive mentioned that Booster pack is only to increase the speed, Data would be charged. But, my Original plan says Unlimited Data (500Mb of 3G and unlimited 2G afterwards) Am I missing something or is my calculation wrong? Thanks! Anish
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Hi AnishPillai,

                    Please share your current and alternate contact numbers with us in the following link. We will be glad to assist you. http://bit.ly/1Nr2fab

                    Regards,
                    Vodafone India
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                      push152
                      from Mumbai, Maharashtra
                      Sep 9, 2015
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                      Address: Bhopal, Madhya Pradesh

                      I m user of Vodaf network provider .he give internet data offer at 147 Rs 1gb for 28 days .I have confirm data offer by customer care, i activate data by customer care but only 500 mb data received .I asked customer care, said you wait bal data coming at 4 hrs but data not received .I call again & again but he don't attend call. Pl take action
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Hi,

                      We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1Nr1YUO

                      Regards,
                      Vodafone India
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                        K Siva
                        from Delhi, Delhi
                        Sep 9, 2015
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                        Address: Pune, Maharashtra

                        Hi Sir, i have paid my credit card bill July 12 th through SBI internet banking, for that i have levied 1600/- intrest charge.. but the problem is every month my payment date is 12 th..so that's why i have paid 12th for July bill also.but icici executive told me my payment date has been changed to 10, , but in statement also it showing 12 only, no one can inform me regarding date changeing. for that i want to refund my amount now.. plese assist me in this case..
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                          Roggin Thomas
                          from Surat, Gujarat
                          Sep 8, 2015
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                          Address: Chennai, Tamil Nadu

                          Vodafone has stolen my money and vodafone has also accepted it. when my roaming pack is activated they deduct my money for incoming calls and moreover they have taken complaint and still not rectified these vodafone are big cheaters and stealing my money insted of that they can go and beg
                          Vodafone India customer support has been notified about the posted complaint.
                          my number is [protected]
                          Hi Roggin,

                          We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1K827K2

                          Regards,
                          Vodafone India
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                            rajkumar.chn
                            from Chennai, Tamil Nadu
                            Sep 8, 2015
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                            Address: Chennai, Tamil Nadu

                            I would like to bring your notice that, I have raised the multiple complaints regarding hard copy bills not received 2 months. Over the phone and directly walk into Vodafone store also not till date not resolved this queries. Am working in corporate company every month I need to produce the original bill for claim process. Last two month’s bills not claimed because of this service issue. Last month when i went Vodafone store regarding my complaint status simply replied someone collected on 15.07.2015 ( murugan) shocking this news. There is no such person of murugan. Am always available with office 9.30 am to 7.00 Pm at office and security also available very much in office.. Courier not delivered the bills.. Again raised the complaint regarding bill not received. Complaint number:[protected]. Am ready to take challenge bills not delivered on 15th july 2015 given information is false. Courier office not delivered bills for those months. Am sure given information is flase. Am ready to take challenge on this. Request you to ask Courier delivery agency delivery staff to visit my office address. I will prove on this. As such proper reply from Vodafone store, corporate customer care, nodal office and finally came to Appellate Office. All are same informing that we will ensure future correspondence but no one investigate on false information about bill not delivered .
                            Vodafone India customer support has been notified about the posted complaint.
                            if giving solutions will give rating.
                            Hi rajkumar,

                            We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1g8Gkpo

                            Regards,
                            Vodafone India
                            [protected]
                            As such no calls and no revert on mail regardings false information.
                            Dear Team, request you to close the complaint's as such no improvement or no status. I don't want continue longer with vodafone service. I have switch over to airtel. Network.

                            I withdrawn my complaints because I moved into airtel network. No use with argument with you. Request you to confirm the outstanding amount as on date. Am unable to view or make online payment. pls advice how I make the balance outstanding amount.
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                              rajatsh
                              Sep 11, 2015
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                              Address: Dehradun, Uttarakhand

                              When i purchased sim Vodafone gave me an offer of free 1 gb data and My phone had 550 mb data on 8 September 2015 and on same day they deducted my balance and only 350mb was left they deducted my 200 mb balance and now are not picking up phone for complaint (198) so i want you to take strict action against them and help me retrieve my 200 mb data
                              Vodafone India customer support has been notified about the posted complaint.
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                                rohitbaviskar
                                from Mumbai, Maharashtra
                                Sep 8, 2015
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                                Address: Mumbai City, Maharashtra

                                Hello, My mobile number with Vodafone=[protected], [protected] & [protected]. all thre numbers belongs to me, I have opted for corporate CUG plan in between all three numbers, and roam like home free service activation, recently [protected] & [protected] ported in to vodafone from idea cellular for above mentioned benefits, however generated bill from vodafone reflects extra charged for inter calling in between three numbers and roaming charges. also I have activated plan monthly rental of 666 rs on [protected], which includes 1500 minutes free local calling and 3G internet upto 1.5GB, but still my monthly bill charged me over 1000 Rs, vodafone overcharged me. I have wasted my 10-15 days in seeking proper resolution on my complaint from vodafone corporate.[protected]@vodafone.com email address but recently got reply stating that bill generated are genuine and accurate. Regards, Rohit Baviskar [protected] [protected]@gmail.com
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                                  chandrasasmal
                                  from Mumbai, Maharashtra
                                  Sep 8, 2015
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                                  Address: Kolkata, West Bengal

                                  Dear Concern, I was visited to Vodafone store ( Near Kolkata Medical College, Shiv Mandir) on 04/09/2015 for activation of new connection ( My Phone No.[protected]). They have told me that activation charge is Rs.100.00 & I will received Rs.85.00 talk time facility with new connection. But still I have not received any free talktime from Vodafone company. Now Vodafone store is avoid this issue. Please suggest. Looking forward for your kind co-operation Chandra kanta Sasmal Kolkata [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Jimmy Parikh
                                    from Mumbai, Maharashtra
                                    Sep 8, 2015
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    I am shocked to receive e mail of charges. I had not received my July bill and hence unaware of the humongus charges levied. In August two months bills through email were slapped with charges totalling Rs10000/-. This much amount is historically yearly bill charges on my number. I am not in a position to pay this much amount. My only concern, why services were continued on my number uninterrupted despite non-payment of bill for two months without any warning at such high tariffs, while skipping the bills.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Hi Jimmy,

                                    Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1g8GiOj

                                    Regards,
                                    Vodafone India
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                                      trupt92
                                      Sep 8, 2015
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      I have made the payment of the bill and I have bank details and records of the transaction which I have already submitted. However I still receive the calls every day from your customer care centers regarding the pending payment and they repeat the same old story. I am really disappointed with the service you provide to your loyal customers. I have made my mind to convert my number to different service provider. I have written so many mails to vodafonecare.[protected]@vodafone.com. However haven’t received any reply from your responsible customer care executives. Till the date there is no progress in this case. They don't have any updated information and knowledge. Your customer centers are not for customer’s convenience at all. This is very disturbing and annoying.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Hi truptikadam,

                                      We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1K811Oo

                                      Regards,
                                      Vodafone India
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