Vodafone India Complaints & Reviews

I have received a SMS from Vodafone with below details. Hello! MOBILE MELA service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 will reflect in your next bill.To deactivate SMS STOP to or call 155223(toll free). I never requested this service by any means. This is fraud. I want my money back.

I just don't know what is wrong with Vodafone, generally my bill cycle was 17-25th of every month and this time Vodafone has sent the bill very late with extremely high amount. As per my bill history my Vodafone bill has never crossed Rs. 1500/- but this time they have sent a bill of 4000/- which I absolutely disagree. When I have enquired about the bill details, Vodafone was unable to provide me with correct details and on top said that it is because of my internet usage, which I again disagree as I normally use wifi then mobile internet. Post my continuous complaints and follow up Vodafone revised my bill and reduced it to 1690/- which I have paid immediately. Again after making the payment I am receiving the messages from Vodafone for pending amount of 2909/-. I want to take strict action against Vodafone for harassing the customers.

My Postpaid bill generates very late and getting excessive bill I am using Vodafone Postpaid services since 3 months and plan is 499. I am facing below issues with Vodafone. 1.As per plan and Vodafone rules, Bill should get generated on 31st of every month.But I am not receiving the bill in that date and bill is getting generated on after 5th of every month.For this month I received sms for bill details on 6th septemeber and not in mail also Please generate the bill on the specif date (31st) only not on other dates 2.If I see bill it doesn't provide the full details as it provides only summary report.No can understand these type of bills .As a customer I want to know the full details of my postpaid services, I should know how many calls I made in this month with dates, How much data i used in a specific dates.I am not able to see all these details in bills. Please provide complete information when you send bill to customer. 3. Everytime vodafone charges me more than expected.My plan is 499, but every month I am paying above 700.This time I have to pay 750 rupees, don't know how Vodafone charges like this.I am not at all comfortable with these services.Some of friends also facing these problems but still we are not getting proper solution on this.Now I see all my colleagues and friends converting their vodafone services to other network. Please look into this issue. 4.If I use internet(Data ) for some time then turn off to internet.Then Immediately I should get a message that You have consumed this much of amount of data and remaining data is XXX.But we are seeing this facility since I took a connection. Please provide these details. I am not at all happy with these services .Kindly provide a solution as soon as possible.

Name : Swapnil Parekh Mobile No. [protected], Vodafone - Post Paid Occupation : Engineer I am using Vodafone post paid. They stopped my service without given any single information regarding my bill or etc. there is no any single call or msg they will send and don't try to inform me about reason for stopping my services. When i called at costumer care they will inform me that. my service is stopped as i cross the my bill limit, So they will stopped my service quickly without any intimation to me from Hard copy, Mail, Call or no any single msg on my cell. When i call Costumer care at 9:03 am (6/9/2015), First person told me that he will active my number within 2 hours as its urgent for me to get in touch with my work. but till morning its not activated. Then i call again at 7:40 am(7/9/2015), Second time, that person give me same hope that it will start working within 2 hours, But its not working so i call 3rd time at 9:46am(7/9/2015), at that time person told me that it will not activated till i do not pay bill. If he is right as per Vodafone's COC (Term and Condition), Then why that two person give me wrong hope ? If they would give me right suggestion it will help me a lot to contact my work ASAP

I have made a payment through my Canara Bank Debit Card for recharging online of my Vodafone connection today on 6th September, 2015. The product was Rs.30.00 Top-up voucher. But even after deducting the Top-up amount (Rs.30.00) from my bank account, Vodafone did not send my balance at all.

Dear Sir, Pls.note below details of my complaint, Mob.no. - [protected] Date of Incident( Online recharge request): 5th Sept-2015 Circle: Gujarat Location: Vadodara Request Amount of online recharge:Rs.501.00 Transaction #:[protected] POS: 00005077 Payment made thro.: SBI debit card. Reson for my complaint: Recharge amount debited from my SBI debit Card but Recharge of Rs.501.00 not completed on my above numbered mob.no.- [protected]. Requesting for either reversal of my amount to my SBI debit card or restore recharge of Rs.501.00 on immediate priority basis. Tks, Customer [protected][protected][protected][protected][protected]--- Special Mention: Tried to verify transaction using the option " Verify My Transaction" on vodafone official web site but without any success.Hence the the above complaint.

Dear Sir, On 05 Sep 15 at around 6:30 am, I have lost my mobile along with the sim card No [protected] located at Dehradun UP West and also I have loge complaint at Thana Cantt Panditwari Dehradun on 6 Sep 15 at 9:30am, Now I request you to forward my complaint to deactivate my mobile number [protected] and close the sim. Now I have changed my address to new loc i.e. is as under Old Address P274/3 SF Accn Anarwala Dehradun New Address 90 B Nanda Farm, Fulsaini PO-Pondha Teh-Vikasnagar Dist-Dehradun- 248007 Email- [protected]@gmail.com Contact No-[protected] Thanking You with regards Narendra Singh Rawat

Hello Sir I stays at MUKHERJEE NAGAR NEAR Axis bags. There are 6-7 dogs running behind each other even they bite the people's going around the way. They sometimes even climb on cars causing damage.So request you to take some serious actions against its a humble request to you Asap. Thanks&Regards Aayush [protected]

To Date:05/09/2015 VODAFONE This is informing you that we Rajami Barter Pvt Ltd using Vodafone no:[protected], sim no:[protected], relationship no:1.40791709 received huge bill of amount Rs.859.98/- (included internet charges 504.42/-but in this number internet is unlimited 3g plan-E_connect _3G_299, plan sheet attached)for this current bill cycle but previous bill amount was low as before.As we call Vodafone store operator to clarify our bill & arrange a visit to our office they doesn't entertain us not even pick up our phone Mr. Avishek ([protected]) is the contactable person who port our numbers to Vodafone from Airtel.Now they are not responding for any type of service So if Vodafone give us this type of Service we will port this number to another connection & we are not be further responsible if we concern this to consumer forum.we need urgent solution to this matter. Thanking You, Rajami Barter Pvt Ltd MUKESH KR. AGARWAL CONT:[protected]/[protected]

I have a 1GB data pack from vodafone. I received a bil for 28/7/15v to 27/8/15 from vodafone in which they charged me Rs. 2570 over and above the data pack.. They started charging me over the pack value from 18th August. When I complained they said they have charged for the correct data uses. When I informed the co. that they had confirmed on 18th august that more than 488 MB data is balance against my pack On 26th august again vodafone care informed me that tere is a balance of 190 MB on my pack.When I informed the co. about these SMS, they stand exposed and have not cared to reply. Its now abundantly clear that vodafone systematically cheat the customers and when they are caught doing it they simply keep quiet. If multinationals like vodafone indulge in this type of malpractice brazenly then what you can expect from other players.

Vodafone provides goods services with respect to network, but when it comes to billing it cheats the customers. I am the example of same. I have plane with no roaming (incoming free), this plan activated I believe in Feb 2015, from that month every alternate month I am getting bill with roaming charges, every time I have to call 198 & do complaints. VODAFONE IS BIG CHEATER This is not only about roaming, before that also I faced problems in bill, they will charge for internet usage, they will charge for international charge, etc. They have lots of option to charge us unnecessarily. If you call & try to convenience them they will have lots arguments on same. It is totally disgusting. Subhash Pandit

The company has issued bonus internet scheme wherein if a customer recharges with rs.249 he can avail data plan of 1300mb (instead of 650mb usually) valid till 5th september, 2015. Seeing such an offer i recharged with rs.249 to avail the offer but unfortunately i received data plan of 650mb only (old scheme) and when i called the customer care they did not respond properly and no satisfactory reply was received by their end, such type of fraud and cheating is done by such an highly esteemed company.

I recharged my Vodafone no [protected] for rs 297 on 28th august 2015 using freecharge online recharge service my ac got debited for rs 297 but recharge was not successful. When I called up customer care, executive said that the amount will be recredited to ac in 7 days, but till date I have not received refund amount. Trans id is DCNB[protected].

I recharged my vodafone number [protected] on 08 aug 2015 with 299 data pack 2 gb unlimited with 28 day validity thats upto 04 sep 2015. then on 02 sep 2015 I again recharged 299 unlimmited data pack by dialing *121# wich was giving me 4 gb valid till 29 sep 2015 as special offer for me. Then on 05 sep 2015 while browsing the net I got a message that rupees 42 (around) deducted from my main balance for data usage. but I was having unlimited data pack valid till 29 sep. how can i finish 4 gb data in 2 days. So I request vodafone to kindy activate that 299 pack and refund my 42 rupee balance.

MI_cap_750_30d_r_promo_3g activated by the company without consulting me. Clear cut case of cheating by Vodafone india. Relationship no. 4.3380.00.00.100836. Unable to speak to customer center. Calling so many times to customer care but unable to reach. I generally belive that vodafone is ethical compony which dont cheat customer but it is doing worse than that. Cheating me for at least about last two year. Pls shut this service immidiately.

Mera postpaid no [protected]. jiske monthly bill detail m continue 30/- callertune k charges pichle 22 months s double add kiya jaa rha tha. jiski infrmtion muje pichle month hi pta chla. mere paas lst 12 months k bills ki copy b h jsme double chrges add kiya gya h.

I visited voda store at Allahabad collected token No.141 and met voda Associate Mr. Varun for disconnection of above mobile No. and refund of security money. Associate told me that after adjusting your security money you have to deposit Rs.250/- more while asking for a disconnection. I have paid Rs.250/- in cash and asked him to provide me money receipt and proper receipt for disconnection and deposit of SIM card. First he told me that it will take 24 to 48 hours but when I pressed him for proper receipt he told me that as per TRAI rules it will take 8-10 days and you shall visit voda store again and pay some more amount till final disconnection date. I have also given my alternate No.[protected] for any communication regarding my amt. deposit/bill/SMS but till now I have receipt no. communication from Voda. I feel it is a unfair trade practise adopted by Voda India and need justice./and comprehensive detail of voda and TRAI for a disconnection/billing system in case of disconnection Thanking you, Yours sincrely A.K.Dwivedi National Insurance Company Ltd. 25 M.G. Marg, Allahabad-211001 Email:[protected]@gmail.com

This is to bring you that I was using this number since 4 years many time Customer Care called me to thanks for being a valuable customer. But I don't think so in last three months I have logged 4 calls regarding the 3G speed I am getting and it going worse out of worst. Firstly It hard to resist your TAT for complains and CC executive call me for solution that please reset your Network Setting.

Dear sir, my self Hayat khan residential of Abu baker nagar, Deoria, 274001, UP East I went to vodafone care for porting my no [protected] FROM UNINOR TO VODAFONE AT THAT TIME IT CAME TO MY KNOWLEDGE THERE ARE 7 more no are running on my id ... Pls close all the no running on my id except ( [protected], [protected]). pls do the needfull asap ..

I was not using my mobile number from past few months but my whatsapp was active on that.. few moths later i found the number has been closed and reissued to new customer without informing me and giving me any warning.. but unfortunately my whatsapp is still active on that and the account is still working ..i want delete that