Vodafone India Complaints & Reviews

Dear sir/mam I use Vodafone postpaid sim card. My number is [protected]. Date 5/9/15 suddenly I receive message your Vodafone bill is 718 rs. Your credit limit crossed so your card is close. Only my internate plan to be activated 150 rs 500mb but this month I use only 150mb& no chargeable website used. Not record have company. Customercare executive not talk to higher authority. Not give me permission for pirtibility. Regards Amit

Hi, i am using vodafone numbers since 6 yrs.i have 2 numbers of vodafone in my family .but last month i had done a 2g recharge of 175 in both the phones which lasted only 5 -6 days.i visited the gallery of vodafone which is opposite to my house at girgaon for at least a week, but the guy named omkar is never responding, he always say ''we cannot do anything, there must be a technical problem''.he even refused to give his number and replies rudely in a very unappropriate manner. i am a vodafone user and i atleast want to know y are these people cheating with genuine customers of vodafone and i expect a refund from them. [protected] & [protected] are the numbers .plz help me out how to get refund because i have been cheated 4 times for doing 2g reacharge which lasted for only 5 days. 175*4 =700 rs. i request u to help me out and recover d amount which was just looted by vodafone in 5 days. yours faithfully, mihir shah [protected]

Dear sir Reminder My All Required Documents Has Been Submited To Vodafone Store On Dated 05/09/2015 My All Outstanding Amount Adjust My Security Amount 500 Rupess But Store Executive Not Processed To Prepaid Plz Noted To Complain Otherwise Plz Provide To Store Contact No Store Address Here Gandi Nagar Pur Road BHILWARA 311001 Regards Madan Lal Vishnoi [protected]

Pl. take ref. of my prev. mail dated 4.9.2015 on captioned subject. I have surprised to note that vodafone has converted my post paid to pre paid without my written or verval consent. Vodafone has not provided any information reg. disconnection of my post paid connection/money receipt Rs.250/- taken from me by voda store/Bill detail of post paid/rules for a disconnection as per vodafone and TRAI. Today two people from vodapfonehave enquired about the details but both have no satisfactory answer to my question that who have given my consent to convert my post paid to pre paid. Hope your forum can provide me justice.

Hi, This is regarding phone no. +91 [protected] - a Vodafone Postpaid connection. The company by themselves activate and deactivate certain plans in the billing cycle and ultimately charge it to the customer. There was no mention of MI_CAP_850_30d_R_PROMO_3G in my previous bill, and I didn't activate anything of that sort; Vodafone by themselves cheat customers by activating and deactivating things in the background. The billing cycle starts on 3rd of every month and quoting their service agent - "Mi_Cap_850_30d_R_Promo_3g gets Deactive on 8/4/2015 12:00:00 AM". Very precisely they deactivate after one day in the billing cycle so that amount gets reflected in the ultimate user account. People who don't notice will be cheated. I am attaching the proofs along with. Why do we as a consumer, need to be so vigilant in checking the bill generated. And, as I read, it's a very common problem faced by Indian Vodafone consumers. Extremely disappointed with the company's malpractices. -Aman ([protected]@gmail.com)

I have sent email communication on sep2, not received any response am using Vodafone number # [protected], from the past few days am trying to activate vodafone STD offers, but it's not allowing to activate. i have tried to activate many ways but could not activate any of the STD offer 1. till 27-Aug-2015 i was using STD 30P/min offer, and when it was about to expire i used to get messages to recharge again to continue the offer with Recharge Rs.14. i received this message from VODAFONE(number not showing) on 22, 27-Aug. then i have recharged with Rs 14, i got success message from vodafone but offer did not activate. and registered a complaint also. 2.tried through IVR(by dialing 121) tried to activate STD offer for RS:21 which is 30P/min, it's giving me message the it's activated successfully, but did not activate. 3. and also tried to activate STD offer, by dialing *111# then select option 7 then 1 then 4 but it's giving invalid option. i have called many a time to customer care center, all the time they used wait for some time and also telling other stories.. finally escalated to superwiser (on 27-Aug), his name is Shivaraju.p(floor superwise, Bangalore branch).. he is also giving irresponsible answer. please resolve this issue, i have been trying to activate STD rate cutter plans.

I have received a SMS from Vodafone with below details. Hello! MOBILE MELA service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 will reflect in your next bill.To deactivate SMS STOP to or call 155223(toll free). I never requested this service by any means. This is fraud. I want my money back.

I just don't know what is wrong with Vodafone, generally my bill cycle was 17-25th of every month and this time Vodafone has sent the bill very late with extremely high amount. As per my bill history my Vodafone bill has never crossed Rs. 1500/- but this time they have sent a bill of 4000/- which I absolutely disagree. When I have enquired about the bill details, Vodafone was unable to provide me with correct details and on top said that it is because of my internet usage, which I again disagree as I normally use wifi then mobile internet. Post my continuous complaints and follow up Vodafone revised my bill and reduced it to 1690/- which I have paid immediately. Again after making the payment I am receiving the messages from Vodafone for pending amount of 2909/-. I want to take strict action against Vodafone for harassing the customers.

My Postpaid bill generates very late and getting excessive bill I am using Vodafone Postpaid services since 3 months and plan is 499. I am facing below issues with Vodafone. 1.As per plan and Vodafone rules, Bill should get generated on 31st of every month.But I am not receiving the bill in that date and bill is getting generated on after 5th of every month.For this month I received sms for bill details on 6th septemeber and not in mail also Please generate the bill on the specif date (31st) only not on other dates 2.If I see bill it doesn't provide the full details as it provides only summary report.No can understand these type of bills .As a customer I want to know the full details of my postpaid services, I should know how many calls I made in this month with dates, How much data i used in a specific dates.I am not able to see all these details in bills. Please provide complete information when you send bill to customer. 3. Everytime vodafone charges me more than expected.My plan is 499, but every month I am paying above 700.This time I have to pay 750 rupees, don't know how Vodafone charges like this.I am not at all comfortable with these services.Some of friends also facing these problems but still we are not getting proper solution on this.Now I see all my colleagues and friends converting their vodafone services to other network. Please look into this issue. 4.If I use internet(Data ) for some time then turn off to internet.Then Immediately I should get a message that You have consumed this much of amount of data and remaining data is XXX.But we are seeing this facility since I took a connection. Please provide these details. I am not at all happy with these services .Kindly provide a solution as soon as possible.

Name : Swapnil Parekh Mobile No. [protected], Vodafone - Post Paid Occupation : Engineer I am using Vodafone post paid. They stopped my service without given any single information regarding my bill or etc. there is no any single call or msg they will send and don't try to inform me about reason for stopping my services. When i called at costumer care they will inform me that. my service is stopped as i cross the my bill limit, So they will stopped my service quickly without any intimation to me from Hard copy, Mail, Call or no any single msg on my cell. When i call Costumer care at 9:03 am (6/9/2015), First person told me that he will active my number within 2 hours as its urgent for me to get in touch with my work. but till morning its not activated. Then i call again at 7:40 am(7/9/2015), Second time, that person give me same hope that it will start working within 2 hours, But its not working so i call 3rd time at 9:46am(7/9/2015), at that time person told me that it will not activated till i do not pay bill. If he is right as per Vodafone's COC (Term and Condition), Then why that two person give me wrong hope ? If they would give me right suggestion it will help me a lot to contact my work ASAP

I have made a payment through my Canara Bank Debit Card for recharging online of my Vodafone connection today on 6th September, 2015. The product was Rs.30.00 Top-up voucher. But even after deducting the Top-up amount (Rs.30.00) from my bank account, Vodafone did not send my balance at all.

Dear Sir, Pls.note below details of my complaint, Mob.no. - [protected] Date of Incident( Online recharge request): 5th Sept-2015 Circle: Gujarat Location: Vadodara Request Amount of online recharge:Rs.501.00 Transaction #:[protected] POS: 00005077 Payment made thro.: SBI debit card. Reson for my complaint: Recharge amount debited from my SBI debit Card but Recharge of Rs.501.00 not completed on my above numbered mob.no.- [protected]. Requesting for either reversal of my amount to my SBI debit card or restore recharge of Rs.501.00 on immediate priority basis. Tks, Customer [protected][protected][protected][protected][protected]--- Special Mention: Tried to verify transaction using the option " Verify My Transaction" on vodafone official web site but without any success.Hence the the above complaint.

Dear Sir, On 05 Sep 15 at around 6:30 am, I have lost my mobile along with the sim card No [protected] located at Dehradun UP West and also I have loge complaint at Thana Cantt Panditwari Dehradun on 6 Sep 15 at 9:30am, Now I request you to forward my complaint to deactivate my mobile number [protected] and close the sim. Now I have changed my address to new loc i.e. is as under Old Address P274/3 SF Accn Anarwala Dehradun New Address 90 B Nanda Farm, Fulsaini PO-Pondha Teh-Vikasnagar Dist-Dehradun- 248007 Email- [protected]@gmail.com Contact No-[protected] Thanking You with regards Narendra Singh Rawat

Hello Sir I stays at MUKHERJEE NAGAR NEAR Axis bags. There are 6-7 dogs running behind each other even they bite the people's going around the way. They sometimes even climb on cars causing damage.So request you to take some serious actions against its a humble request to you Asap. Thanks&Regards Aayush [protected]

To Date:05/09/2015 VODAFONE This is informing you that we Rajami Barter Pvt Ltd using Vodafone no:[protected], sim no:[protected], relationship no:1.40791709 received huge bill of amount Rs.859.98/- (included internet charges 504.42/-but in this number internet is unlimited 3g plan-E_connect _3G_299, plan sheet attached)for this current bill cycle but previous bill amount was low as before.As we call Vodafone store operator to clarify our bill & arrange a visit to our office they doesn't entertain us not even pick up our phone Mr. Avishek ([protected]) is the contactable person who port our numbers to Vodafone from Airtel.Now they are not responding for any type of service So if Vodafone give us this type of Service we will port this number to another connection & we are not be further responsible if we concern this to consumer forum.we need urgent solution to this matter. Thanking You, Rajami Barter Pvt Ltd MUKESH KR. AGARWAL CONT:[protected]/[protected]

I have a 1GB data pack from vodafone. I received a bil for 28/7/15v to 27/8/15 from vodafone in which they charged me Rs. 2570 over and above the data pack.. They started charging me over the pack value from 18th August. When I complained they said they have charged for the correct data uses. When I informed the co. that they had confirmed on 18th august that more than 488 MB data is balance against my pack On 26th august again vodafone care informed me that tere is a balance of 190 MB on my pack.When I informed the co. about these SMS, they stand exposed and have not cared to reply. Its now abundantly clear that vodafone systematically cheat the customers and when they are caught doing it they simply keep quiet. If multinationals like vodafone indulge in this type of malpractice brazenly then what you can expect from other players.

Vodafone provides goods services with respect to network, but when it comes to billing it cheats the customers. I am the example of same. I have plane with no roaming (incoming free), this plan activated I believe in Feb 2015, from that month every alternate month I am getting bill with roaming charges, every time I have to call 198 & do complaints. VODAFONE IS BIG CHEATER This is not only about roaming, before that also I faced problems in bill, they will charge for internet usage, they will charge for international charge, etc. They have lots of option to charge us unnecessarily. If you call & try to convenience them they will have lots arguments on same. It is totally disgusting. Subhash Pandit

The company has issued bonus internet scheme wherein if a customer recharges with rs.249 he can avail data plan of 1300mb (instead of 650mb usually) valid till 5th september, 2015. Seeing such an offer i recharged with rs.249 to avail the offer but unfortunately i received data plan of 650mb only (old scheme) and when i called the customer care they did not respond properly and no satisfactory reply was received by their end, such type of fraud and cheating is done by such an highly esteemed company.

I recharged my Vodafone no [protected] for rs 297 on 28th august 2015 using freecharge online recharge service my ac got debited for rs 297 but recharge was not successful. When I called up customer care, executive said that the amount will be recredited to ac in 7 days, but till date I have not received refund amount. Trans id is DCNB[protected].

I recharged my vodafone number [protected] on 08 aug 2015 with 299 data pack 2 gb unlimited with 28 day validity thats upto 04 sep 2015. then on 02 sep 2015 I again recharged 299 unlimmited data pack by dialing *121# wich was giving me 4 gb valid till 29 sep 2015 as special offer for me. Then on 05 sep 2015 while browsing the net I got a message that rupees 42 (around) deducted from my main balance for data usage. but I was having unlimited data pack valid till 29 sep. how can i finish 4 gb data in 2 days. So I request vodafone to kindy activate that 299 pack and refund my 42 rupee balance.