Vodafone India Complaints & Reviews

Vodafone has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction message has been attached. Thanks and regards AJAY ZORE, Pune, Maharashtra Mobile no [protected].

My balance was deducted by some some automatically socialbook service activation during normal net surfing. When asking refund to Vodafone, they denied refund and disconnected call and blocked customer care no. From my phone. Vodafone is a chor company which is stealing money from customers with no reasons. Shame on you Vodafone. I am going to port my no. Bye bye chor company. Consumer Sandeep Kumar [protected]

This complaint is for my cell no.[protected]. I had opted for the corporate monthly rental plan of 375 from 17 June that included unlimited internet at 3G peed 1GB and at reduced speed of 64kpbs post 1GB.

On receiving my first bill, i found that there was a charge of Rs. 97 for internet usage upto 11 July. upon complaining at corporate.[protected]@vodafone.in i got a call and a mail on 7th august requesting to pay the bill with excess charge and a credit of Rs 97 shall be provided in next bill.

Later i got a mail on 10th august stating that my plan is chargeable for usage beyond 1GB at 4p/10KB upto Rs. 650 and then shall be unlimited at reduced speed. This mail was sent to me on 10th august while the monthly cycle of 11 july to 10 august was already over and i had consumed more than 1 GB without knowing that usage beyond 1GB is chargable.

I received the next bill on 21 august with no credit of Rs 97 although guaranteed but also with Rs. 650 of additional charges.

Upon receiving this bill i've been raising complaints on corporate.[protected]@vodafone.in on 21 aug, 25 aug and 2 sept. Almost 2 weeks have past since my complaint on 21 aug but have received no revert until.

Whenever i call on customer support on 199 i am being told that vodafone had sent me mail on 10 aug explaining the plan. but those don't understand that the plan was explained on last day of bill cycle was already over and bill was already generated with excess charges.

These excess charges need to be reversed by Rs. 97 from bill dated 11 july and 650 from bill dated 11 aug.

I had done port out from vodafone 2.5 months ago from vodafone to idea but vodafone is regularly sending mebills and i have also informed them that i hav port out from vodafone and i have also visited vodafone store but my problem has not been resolved bot company are sending me bills

Sir i had recently got my no.[protected] Ported in Vodafone from idea. While porting my no. I got a offer of free callertune for 30 dys but when on 31th aug. 2015, i had activated caller tune service on my vodafone number they deducted 15rs for selecting callertune which was selected only from the songs played by the vodafone callertune number 1234 from where we can select callertune for no charges and 30rs as callertune charges for 30 days. Now even i am unable to contact Vodafone complaints centre 198 or customer care Center 121. Vodafone India is just fake promising to get more customers ported in it. I want my 45rs back. My contact number is [protected]

I recharged vodafone no.[protected] for rs 147 from mobikwik on 20 aug n den again for rs 149 from paytm on 21 aug wen voda.customer care said rchrg has failed n money will b refunded in 7 days both times money has been deducted bt no rchrg has hapnd n money has been deducted plzz make sure i recieve my money ( dis is d second time i m complaining)

Since 11 Aug 2015 I am communicating with vodafone help centre to resolve my complaint regarding billing but unexpectedly I am getting non customer friendly response. In my scenario it can be clearly seen that there is no way my mistake still I have to pay for your delay. The issue description is as follows.. I requested to port my number from mumbai to maharashtra circle last month around 20 July 2015. Got a call from your executive name Priyanka vodafone from mumbai office requesting to retain my number in mumbai circle as she has activated roam like home service while talking to me on phone. So i retained my number in mumbai circle. but when i got my bill this months i.e. for july 2015, the roaming charges are as it is and now your executives are saying roam like home was activated on 7th aug. But I have not requested it on 7 Aug 2015 instead it was 20 July 2015. Now tell me why should I pay roaming charges between 20 July 2015 to 7th Aug 2015??

I purchased a postpaid plan having offer- 3GB free data and 500 local and STD minutes free for three months. However, I just used the sim card for 3-4 days where I had hardly used some around 150MB data and 100 and thereafter it is witched off. They took 300Rs. as a deposit money from me. I received a message from them that you have a Bill of Rs. 1061 outstanding as your credit limit is expired. I told them multiple times that I have not completely utilized the offer scheme so how can you charge an extra money for the same. I asked for the print of all my utilized service details, they added many international messages going to my dad's no. which is a mumbai number and few other false charges. I did not pay this false charge so they called me multiple times for it, they send few people even at my place to ask for the money. Now, they have sent one letter from their advocate asking for that money plus 18% interest and said they can take further steps to recover it. This is how they cheat postpaid customers. Even I had heard of a case like this where that consumer went to the court for these type of false charges by Vodafone. The vodafone sim no. is [protected]. I want them to first of all return my deposited money. Since I have not utilized the scheme offer even, so stop harassing me with the calls for money. I have such a bad experience of buying their scheme that I will never in future buy or recommend anybody for vodafone.

Dear Sir / Madam (Request you to read the mail properly before replying) Subject: [protected] Converted from Post paid to Pre paid (AFTER CLEARING ALL THE DUES) I have converted the said vodafone mobile no. [protected] from postpaid to prepaid after clearing all the dues and yet I am getting mails from some Legal Team saying that the amount is due... Please confirm from your side if the amount is due or not. The vodafone store in Electronic City has given me the new Prepaid SIM only after clearing all the dues pertaining to the postpaid connection. Some time back i had written to you & mary from Vodafone has replied that there is nothing pending. If the amount was due why wasn't I contacted immediately Would you please communicate to the concerned team not to send the harassment mails repeatedly, I tried to talk to them but they don't respond well. The below is the proof from Mary's mail that nothing is pending from [protected] "And would like to inform you that there is no outstanding amount on [protected] postpaid account." Regards Vikaas Neelagiri [protected]

Dear Sir/mam, My self Pradeep Kumar and my vodafone postpaid no. is [protected]. Recently migrated my into postpaid but i want to migrate my no. into prepaid again due to wrong commitment o[censored]r executive. Your executive was given me the plan of Rs. 199. He was given me the plan details 600 L/N minutes free and 400 L/N sms free but after the activation of my no. my plan was 299 why your executive doing these types of frauds with customers. Please take the legal action againt him and migrate my into prepaid again and refund my security amount of Rs. 250/- immediately. Executive details are given below:- Name: Mr. Rahul (He has given me the plan 199) Contact No:. [protected], [protected] Agency details are given below:- Datasys E-Services Private Limited 8, Rani Jhansi Road, 3rd Floor, Near Jhandewan Extn., New Delhi - 110055 Field Boy Name and Number: Bhivesh and [protected]. Contact Details: [protected], [protected] Receipt No: 164174 Receipt Date:[protected] Sim No:[protected] Security Amount is Rs. 250/- Please resolve my complaint soon and refund my security amount. Thanks and Regards [protected] [protected] (Alternate no.)

Hi, I did a Vodafone mobile Recharge (Rs. 200) for Bihar circle. This recharge was done through a third party Recharge site and I received the balance. The phone will be shared after your concern. After a day my Balance suddenly reached to Rs. 2, after contacting CC they said no recharge was done on the date. They ask me to confirm if the Recharge was done successful. Dear Vodafone - My Recharge was done, so that I was able to see the balance on Vodafone number. When the balance is under my account no third party can deduct my balance until my approval. Is this correct? so, instead of blaming other Can you please refund the deducted balance to my account ?

I myself komal durjan dhenge complaining against the worst Service of Vodafone, Currently I am in bhandara dist and my contact number is :[protected], i have activated 2G unlimited plan wit 299 Rs and used only almost 300mb .. by mistake im recharge 19rs plan 3g then i got a msg ur plan in overwrite our 2g and i lost my 299rs plan because for only 60mb data plan activeted i make call to customer care but not get any help... so now i decided to go to consumer forum against vodafone .. plzz help me ... because of that i am suffering a lots of problem . It is my Experience to all of you that never go for Vodafone otherwise you will face what i am facing presently .dear vodafone plzz help me ... plz return my 2g unlimited plan plzzz god bless u and ur services im also big fan fan o[censored]rs dear plzzzz help me .. and give me my Vodafone 2g unlimited plan returned to me ...

Hi, i would like to inform that my vodafone bill for number [protected] has biiled for 560 instead of 330 after investigation came to know that its because of some subscription for net, which i did not do at all even after customer care confirmed that it is not activated the charges has been applied. Regards, manikanta Jaipal

I did recharge of 300 on 6th August, But amount has not showing in my account, I called to customer they said either balance or money will be reverse in a week, After a week when i talked to customer care they lodge a request and said, it will revert in next 48 hrs, since then i m following up and then i got mail said i need to visit vodafone centre with bank statement which shows amount deduction. i provided at vodafone center Mehdipatnam Hyderabad, But still amount has not reversed, store guy saying it will come, but don't know how much may take, Request you to provide the guidance on this.

Hello Sir, This is the 6th Day of Banned of Internet in Gujarat (26th Aug. 2015), Due to this I could not use my Data on time as I am post paid user, Vodafone should carry forward remaining data into my next billing cycle. This is the situation where frequently Banned is happens on Mobile Internet and in many cases it is more than 3 days, so in this type of situation, company should either provide more validity for the how many days it was Banned. However it was the order by Gov. to Banned on Internet but yet, Mobile service Provider has rights to Extend the Validity OR Carry Forward data. Waiting for Positive response.

Hello Sir, This is the 6th Day of Band of Internet in Gujarat (26th Aug. 2015), Due to this I could not use my Data on time as i am post paid user, Vodafone should carry forward remaining data into my next billing cycle. This is the situation where frequently band is happens on Mobile Internet and in many cases it is more than 3 days, so in this type of situation, company should either provide more validity for the how many days it...

Vodafone cell number [protected] .Since gionee handset lost on saturday around 7 pm at borivali west Vegetable market accordingly lodge a Police complaint at Borivali (W) Police Station on Sunday. please blocked my sim card & try to track my handset if possible .

I have 3G data plan till midnight of 30/8 I using that and then they deducted my main balance rs 57 at 11:55 pm but till the midnight i have 112 mb remaining in my data balance. I have also checked the data balance at 11:58 pm and it also showing me the 112mb is remaining in my account i have also taken the snapshot of that balance check message. So the matter is when i have 112 mb rest in my account how they deduct the main balance. I want refund of that amount.

I've made a complain on 15th June from my Vodafone number stating that "I am getting very poor voice and data network at my residence. I am paying high rental amount and also paying 3G charges but I am not able to get even 2G speed. their call centre executive told me last week that they will solve my problem in one week. And today when I called to their call centre the executive told me that they have closed my complain. You can use the call record to verify. There are so many people who are facing the same problem from long time. Now if they can not solve the problem then at least inform us so that we can shift to another trustworthy cellular service provider. Also, are they going to revert my 3G bill which I am paying unnecessarily from last month." today i called them again and they said that they need 3-6 months more. Can you understand the situation that if someone is trying to call at home and the phone is not in network. And from last one month I need to stand in balcony if I want to use internet or want to call someone. This is not so good according to me. Please help..

I Have Two Postpaid Plan from Vodafone Celluar Services ([protected] and [protected]). In the month of July 2015 i have relocated my self from Odisha to Malda in West Bengal. I have submitted my mobile number portability application for change of Circle from Odisha to WB under national Mobile number portability scheme on 5th August 2015. After 25 days my request is still pending. Not got any support from Vodafone store at Sukanto More @ Malda or The concerned Executive (Aziz) who has received my documents. This is highest o[censored]nprofessional approach for a service provider. The poorest of customer service by Vodafone India, Particularly at Malda in West Bengal, India.