Vodafone India Complaints & Reviews

I did recharge of 300 on 6th August, But amount has not showing in my account, I called to customer they said either balance or money will be reverse in a week, After a week when i talked to customer care they lodge a request and said, it will revert in next 48 hrs, since then i m following up and then i got mail said i need to visit vodafone centre with bank statement which shows amount deduction. i provided at vodafone center Mehdipatnam Hyderabad, But still amount has not reversed, store guy saying it will come, but don't know how much may take, Request you to provide the guidance on this.

Hello Sir, This is the 6th Day of Banned of Internet in Gujarat (26th Aug. 2015), Due to this I could not use my Data on time as I am post paid user, Vodafone should carry forward remaining data into my next billing cycle. This is the situation where frequently Banned is happens on Mobile Internet and in many cases it is more than 3 days, so in this type of situation, company should either provide more validity for the how many days it was Banned. However it was the order by Gov. to Banned on Internet but yet, Mobile service Provider has rights to Extend the Validity OR Carry Forward data. Waiting for Positive response.

Hello Sir, This is the 6th Day of Band of Internet in Gujarat (26th Aug. 2015), Due to this I could not use my Data on time as i am post paid user, Vodafone should carry forward remaining data into my next billing cycle. This is the situation where frequently band is happens on Mobile Internet and in many cases it is more than 3 days, so in this type of situation, company should either provide more validity for the how many days it was band. However it was the order by Gov. to band on Internet but yet, Mobile service Provider has rights to Extend the Validity OR Carry Forward data. Waiting for Positive response.

Vodafone cell number [protected] .Since gionee handset lost on saturday around 7 pm at borivali west Vegetable market accordingly lodge a Police complaint at Borivali (W) Police Station on Sunday. please blocked my sim card & try to track my handset if possible .

I have 3G data plan till midnight of 30/8 I using that and then they deducted my main balance rs 57 at 11:55 pm but till the midnight i have 112 mb remaining in my data balance. I have also checked the data balance at 11:58 pm and it also showing me the 112mb is remaining in my account i have also taken the snapshot of that balance check message. So the matter is when i have 112 mb rest in my account how they deduct the main balance. I want refund of that amount.

I've made a complain on 15th June from my Vodafone number stating that "I am getting very poor voice and data network at my residence. I am paying high rental amount and also paying 3G charges but I am not able to get even 2G speed. their call centre executive told me last week that they will solve my problem in one week. And today when I called to their call centre the executive told me that they have closed my complain. You can use the call record to verify. There are so many people who are facing the same problem from long time. Now if they can not solve the problem then at least inform us so that we can shift to another trustworthy cellular service provider. Also, are they going to revert my 3G bill which I am paying unnecessarily from last month." today i called them again and they said that they need 3-6 months more. Can you understand the situation that if someone is trying to call at home and the phone is not in network. And from last one month I need to stand in balcony if I want to use internet or want to call someone. This is not so good according to me. Please help..

I Have Two Postpaid Plan from Vodafone Celluar Services ([protected] and [protected]). In the month of July 2015 i have relocated my self from Odisha to Malda in West Bengal. I have submitted my mobile number portability application for change of Circle from Odisha to WB under national Mobile number portability scheme on 5th August 2015. After 25 days my request is still pending. Not got any support from Vodafone store at Sukanto More @ Malda or The concerned Executive (Aziz) who has received my documents. This is highest o[censored]nprofessional approach for a service provider. The poorest of customer service by Vodafone India, Particularly at Malda in West Bengal, India.

FnF recharge charges FRAUD by Vodafone My name is raj and my vodafone number is 9 seven 42 1 one 1 22 eight. (9742111two28) Vodafone karnataka is fraudelently charging INR 49 without customer knowledge and NOT stopping even after reporting from last 2 months. Lets expose FnF recharge charges FRAUD by Vodafone Karnataka

My name is Shravankumar Bitla, I request you to disconnect my vodafone postpaid connection immediately. and give me the amount details that i have to pay. i could not find your concern mail id to send the request in this regard so i am request inform through this channel. my postpaid no is [protected] i am resident of Hyderabad. there is no option to connect customer care after dialing 199 no no option of my usage of data and talk time details, till now i am not getting any bill (billing time is every month 25th to 25th), i have taken postpaid connection on 27th July 2015.

I have applied for mobile number portability from Tata Docomo to Vodafone. Yesterday(28/08/2015) I got a message that my number ([protected]) has been activated in vodafone. I checked and found that my Tata Docomo sim is deactivated but vodafone sim is not working. I called the customer care and informed them and they replied that my details are updating in system will be activated soon. but till now my vodafone sim is not activated (Now time is 7.20 pm on 29/08/2015). I don't know what kind of service is providing by Vodafone. I mistakenly ported my number to Vodafone. This is the worst service I got got from a mobile service provider. it almost 24 hours that my phone is not working and I dont know who and all called me. my alternative number is [protected]

My vodafone number is [protected].i am not activated any VAS. but i got activated message from vodafone. finally i recharge Rs 102 for 3G activation because i got the offer message from vodafone. sir previously i tried many time compliant about unnecessary deduction Rs. 34. please refund my balance Rs.34.

This regarding my vodafone mobile no. [protected]. I received my vodafone bill last month and found that it was a little higher than usual. Over analysing the same found that there was an additional charge of 75Rs. added to the bill for itemised bill (VAS). I called up vodafone customer care and the it was answered by the customer care agent named Sonali. I informed her about my grievance and hence was informed that the it is because of vodafone decision to charge the customer for itemised billing, to this my response was that I never specifically made any request to vodafone to give me or not give me itemised bill and would not accept the charges. In response to that the above the agent said that she would take a request for reversal of the cahrges along with the taxes applicable and gave me the complaint id no. as[protected] and also informed me to send an sms to vodafone requesting cancellation of itemised billing which was done. All these events unfolded on 4th August 2015 and as requested by her I paid my bill for that month. Few days back I received my vodafone bill again for last month and in good faith I paid the same as well but when checked today I found that I have again been charged 75Rs. for itemised bill and no reversal has been made. Again i was compelled to talk to customer care, spoke to CC Agent Salma and had to go through the same ordeal, explaining the whole situation and was told that there was no such sms received for cancellation, to which i requested to speak to her supervisor. Finally got to speak to the supervisor and had to all over again explain my grievance and to my utter disbelief I was told that as a favour they would do the reversal but only for a month period and not for 2months. But when was threatened to contact consumer forum they said that the request been lodged for 2months reversal but cannot promise the same to be complied. Request ID :[protected], Supervisor name: Shraddha Kamat This has left me in a very aggravated, irritated and cheated customer. Hope there are some top bosses in the whole of vodafone's management team who look into all these complaints do something about it. Grieved Customer, Amit Mangalick [protected]

Hi. i m new in ncr. i have taken vodaphone number and submit all required documents. But service dealer submit my address 76 to 67. i attended the customer care number for a week and every time tell them mine correct address. but one day they barred my outgoing calls. from last week i am calling them to verify my address again and start my new. cz m in new ncr and i given my new no all. but vodaphone employees don't have enough time to resolve this issue . But i am suffering from last one week.

I have been requesting Vodafone to increasing credit limit to 2000 from 600 ...I have called up executives, and sent sms's, emailed them but to no use ..a executive even called me and I told them ...about it ...now what should I do, I don't know ..its been 2 months I cannot use my SIM ...Vodafone sucks big time ...never buy Vodafone ...worst customer serive ever

These netwrk providers get so much money frm us people. But still they cannot provide us a better and satisfactory service. Guwahati being a city, it must get a full network coverage in each and every corner. But it is so difficult to a mere 2g network in most of the important places. Really Vodafone atlest give us a gud network. Very unhappy with yr service

This is to inform you that my vodafone no is [protected]. I will recharge net pack 147/- on dated 25/08/2015 but internet not working. Then i will recharge top up 10/- on dated 27/08/2015 . But now internet unable in my vodafone .I will call vodafone customer care . They are not help me. Please see the matter and help me . Thanks & regards debjit mukhopadhyay ph - [protected]

I have had bitter experiences with these Glamour packs.Rs.90 deducted for no reason(mobile # [protected]). Customer care guy says that i clicked on some ad while browsing and its solely my mistake and money can't be refunded.This is so absurd.They don't have any details on which ad i clicked and from which website.Neither did i receive any confirmation request before deducting money . Another customer care support guy went on to add that it is a third party service and vodafone has no control over it. If thats true why would money be deducted from my Vodafone balance .Never expected vodafone to play such cheap tricks.Shame on u Vodafone for stooping so low to make some cheap money.

I called to Vodafone customer care regarding my mobile number issues. I am using a Vodafone postpaid connection and applied to connect with a free number but customer care executive told me that this facility is not available with your existing Vodafone plan. I have applied before 2 weeks than customer care executive told me that we have registered a number and it will be work after 48 hours and you will get a confirmation call but i didn't get any call by next one week and was awaiting to use my phone when i call to customer to get my confirmation that i can use calling registered number than customer care executive told me that this facility is not available with your existing Vodafone plan and we can't activate it now but after few minutes i connected my call again with Vodafone customer care and they listen politely and resolved my issue and provide me activation confirmation that we have activated this facility on your number.

I requested you to fire this customer care executed who did misguided me and try to do out from Vodafone because after listening his work i was not interested to continue with Vodafone and was trying to switch with other network provider.

I got details of this customer care executive

Name: Priya
Customer ID: 339215

Thanks,
Anshul Sharma
Number: [protected]

I just got vodafone plan of rs 399/- . My Mobile number is [protected]. They gave me 1GB free 3G internet. and by default they set my credit limit to 1500rs. I used 1GB of my data. Vodafone blocked my outgoing service. I called customer care. Executive told me u have used 4300Rs/- of services. which are greater than by my default credit limit. I again asked give me the details about usage of 4300Rs/- service. They gave me so much funny answer, that in vodafone if you use 1GB internet then we count it as a 4300Rs and when your bill will get generate we will give a discount of 1GB as of your plan. It is obvious that if you use your 1GB free 3G data then they will count it as a 4300Rs/-. My question to vodafone is that if you are knowing that 1GB will be 4300Rs/- as per your calculation so why you set my credit limit to 1500Rs/-? It is obvious that anybody who use their service will cross the default credit limit. once again I called to customer care to resolve this issue and start my service again. So they are saying that you need to make an advance payment of 2500Rs/-. Now give me an answer that why should i pay in advance without generation of my bill? or you think that consumers are such a fool person? another funny answer they are giving that you just sms IL and send to 199. after that your service will get resume. Now tell me how can I send this sms if you have barred my all outgoing services? I guess by advance payment from a consumer you want to earn interest of their money. I need a solution as fast as possible you have blocked my outgoing. Else I will spread this on every social sites.

My entire main account balance (more than Rs.200) was swindled within 15 minutes on 25th August 2015, towards internet charge even though my internet data pack (28 days) which was activated on the night of 28July 2015, was not expired. In this connection I wish to bring your attention that My internet data pack would expire only on the night of 25th August 2015. Hence I request you to recredit the deducted amount from my main balance account.