Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 812

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepti Ahlawat
from Bengaluru, Karnataka
Report
Copy

Unbilled amount refresh

Address:Gurgaon, Haryana

My unbilled amount was Rs 9000/- on 18th Aug, and my bill got generated on 19th Aug and still unbilled amount was Rs 9200/-. I paid my bill of Rs 2400/- on 21st Aug but my unbilled was still Rs Rs 9400/- and my outgoing got started but from 22nd Aug and till today my data services are barred and from today morning my outgoing call are also barred which is very disgusting. Till today just for 6 day for this bill cycle my unbilled amount is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi T. Prajapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Charged

Address:Ahmedabad, Gujarat

Dear Sir, On 21st August, 2015 vodafone india have charged me Rs. 99/- as a International Roaming Rental Charges. Vodafone customer care executive is telling me that this is charges because i was out of india although i never go to the out of india. Still vodafone is not refunding me this charging. I need help. Ravi Prajapati +91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
yogendra vijay
from Mumbai, Maharashtra
Report
Copy

Plan changed without asking to me and sent me bill with large amount

Address:Mumbai City, Maharashtra

Hi, I am using vodafone from last 4 years. First time they changed my internet plan without asking me and sent me a bill with huge amount. My mobile number is [protected]. When I enquired and raise concern with vodafone customer care executive. He replied we are not responsible to change of plan. you got your bill according to your plan....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sanju@1
from Delhi, Delhi
Report
Copy

Outgoing services stopped

Address:Ghaziabad, Uttar Pradesh

Sir, my name Sanjeev Kumar and mobile no is [protected]. Vodafone didn't send me appropriate bill of July month. I requested many times but they didn't resolve the matter and finally they stopped all outgoing calls without informing me, even I can't call their customer care. I am using this no since last 3 year. Its my business number and I am facing many troubles due to this and a big business loss as well. Please help me. Regards Sanjeev [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gncamt
from Mumbai, Maharashtra
Report
Copy

Recharge voucher

Address:Amravati, Maharashtra

Dear Sir, I have recharge with through internet banking for Rs 897 data plan on 16th August 2015 at 14.40 . My transaction ID IG0ANOZMM3. on my registered vodafone app on my mobile. But my account is not showing the above transaction. Need your assistance. Thanking you YOurs faithfully G N Chaudhari...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arup4565
from Mumbai, Maharashtra
Report
Copy

Deduction of money falsely

Address:Chennai, Tamil Nadu

Every time these persons are deducting my money claiming me that i have activated some packs and all but the truth is i never used to. And their representives are not trainned properly how to talk with the customer. I trusted vodafone so i used to spend near abt 5k to 6k per month using their service but these people are having no end to greed hence they are also deducting my balance....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavin chande
from Mumbai, Maharashtra
Report
Copy

Balance deduction

Address:Junagadh, Gujarat

My mobile num [protected] i have already use 497 rs net pack.i was talking c.c exicutive for 497 data pack information but c.c exicutive without my permission renew 497 rs data pack and my account deducted 497 balance without my permission so plz refund my balance and stop 497 data pack on new data..already pending my 1471 mb data on my a/c. --...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

Hi, I have recharged my number [protected] to 25RS, Its not credited to account when I check with customer care representative I got response like "money what I recharged will not be credited to my account because there is no such plan."...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunshine9322
from Pune, Maharashtra
Report
Copy

Unwarranted Change in Tariff Plan

Address:Pune, Maharashtra

Hi, This is regarding sudden change in Postpaid Tariff plan from Vodafone side. I am using the Vodafone Postpaid connection for last 8 years, and this is the first time I got really angered by Vodafone move. At present I am using Postpaid - E299 Corporate plan. Before the tariff changes they were offering 750 MB Data Free on 3G speed every month and once you cross limit it was automatic shift on 2G speed with unlimited data, with NO...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viju Kt
from Bhopal, Madhya Pradesh
Report
Copy

Prepaid to post paid conversion and number portability

Address:Raipur, Chhattisgarh

I was using the Vodafone prepaid connection having number [protected] - Circle . As Iam based out of Raipur - Chattisgargh I decided to do number portability to change the circle and convert into Post Paid plan . I visited Vodafone store in Raipur on and 11th August, completed entire formalities and paid Rs 250 as Security deposit . I was told that the procedure will take 7 working days and Hence I waited till 17th August . I visited the Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AlbinaF
from Chennai, Tamil Nadu
Report
Copy

Fradulent ISD calls made using my mobile number 8939901812

Address:Chennai, Tamil Nadu

Hi, I have sent this mail to the Nodal desk and to corpcare.[protected]@vodafone.com. Their customer service is a total waste. They are not bothered about the customer. The only reply is "We wil get back to you in 24-48 hrs". They dont even have the courtesy to call back. When we call back, again they will say we need another 24 hrs. Below is the email that I have sent to them. Yesterday I had an interaction with the nodal officer. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Con.sumer03
from Pune, Maharashtra
Report
Copy

Unknown number calling

Address:Mumbai City, Maharashtra

I am getting frequent calls from an unknown number. When answered, they were blank. When I returned the call, nobody answered. The second time it said 'this number does not exist'. The calls continue even after I have blocked the number and added to black list. The details of the number are as follows: +[protected] Ghaziabad/Dadri, Uttar Pradesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anuja Shrivastava
from Chennai, Tamil Nadu
Report
Copy

They are not coverting my postpaid to prepaid

Address:Mumbai City, Maharashtra

Hi, My number is [protected].From last two months I am visiting Vodafone store of Malad west for conversion of my postpaid to prepaid.But unfortunately vodafone executives are not at all helping.Its been two months I am hearing that system is under upgrading and hence they cannot take my request.I am fed of visiting vodafone store.And the height is that the executives are suggesting to switch to other service provider.It seems that Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay kumar goel
from Basi, Rajasthan
Report
Copy

User 9873093721

Address:New Delhi, Delhi

After using 3 postpaid no of vodafone since last so many years, I am fed up with the service provider, in spite of calling so many times they are not bothered at all. They changes the terrif plan on there own, asking for bill payment without even bill is dispatched, set the credit limit on there own, not fulfilling the commitment made at the time of purchasing new connection....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
summitsethi01
from Noida, Uttar Pradesh
Report
Copy

Wrong Balance Deducted

Address:New Delhi, Delhi

Hi Team, I am Vodafone user from my past 6 years. Today in afternoon i enabled my cellular data and open the browser where by default page is Google.com. when i entered the web page address www.shuttl.co.in in google page it's showing loading and loading only as internet speed was too slow, the loading duration is about approx 2-3 minutes. Suddenly i received 1 pop message where it was showing last session cost Rs 60. I want to know is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swastik Raj Ghosh
Report
Copy

Rude Behavior.

Address:Burdwan, West Bengal

I went to the Vodafone store in Asansol (South), West Bengal, to get my SIM changed from a normal to a nano SIM. The customer service executive (Mr. Pawan Sharma, FaceBook ID: http://facebook.com/aditya.git) asked me to do a recharge of 25 INR. I went outside to do the recharge, returned within 2 mins only to find him serving another customer. I had to wait for 10 mins before he entertained me again. When I told him about it, he refrained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Darshan2711
from Panaji, Goa
Report
Copy

Wrong Bill Amount

Address:Mumbai City, Maharashtra

As can be seen in my bill I have been charged for my internet usage where as my plan provides 1.5GB usage of 3G data and post which unlimited usage of 2G, but in bill there has been charges towards internet of Rs. 389.48 which is totally unjustifiable. Also my last month bill was Rs. 503.57 against which I had paid Rs. 600 so logically and even mathematically I should have been given credit of Rs. 96.43 but credit is being provided of Rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shweta9592
from Delhi, Delhi
Report
Copy

Recharge not done; money deducted

Address:New Delhi, Delhi

I recharged vodafone mobile no. [protected] on 20aug. by rs 149 from mobikwik
d money was deducted bt no recharge was done
i cald vodafone customer care n he said it was a scheme rchrg so askd me to msg Y to 6789
i did ...bt no rchrg again
den i cald again n he said rchrg has failed n d money wil b reimbursed
today i cald n dey r sayin no such rchrg exists n hence money wont b reimbursed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ur Ramesh
from Mumbai, Maharashtra
Report
Copy

Reg : Excess Bill Even after cancellation of Connection

Address:Bangalore, Karnataka

Last month i got excess bill by adding extra cap amounts in bill. so i cancelled by vodafone connection and posted a complaint on vodafone in consumer complaints. i got immediate response from vodafone and they cancelled the connection and refunded back the amount which i got in excess. But my problem is after cancellation also as a settlement amount again i got excess bill. My plan was for 375 and i got as 800 . And my postpaid amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
akhil2k
from Mumbai, Maharashtra
Report
Copy

Wrong billing and no response against refund of excess payment

Address:Ahmedabad, Gujarat

Dear Sir/Madam, My Vodafone 3G /2GB data-throtling Plan was activated on mobile No. +91-[protected] in November?2014 as per corporate plan: "MI_V_Godrej_375_2GB_FU_3G (providing you 2GB 3G data post which at throttled speed o[censored]pto 64kbps) is active on above cited number w.e.f.06/11/14 with service request number 82475544", but instead of that Vodafone has charged me 420mb extra over 2GB data which was supposed to be free in unlimited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy