Vodafone India Complaints & Reviews

Deepali Sent Write Calendar regarding PF Refund of vodafone From: "deepali arora" Show details Reply Reply All Forward Delete Images from this message have been blocked. View images Hi Anjali, This is to inform you to kindly tell me the procedure of my PF refund as i was working with vodafone.I joined as a customer care executive at hutch shop dehradun. My joining date was feb 2006 at hutch shop dehradun and i resigned on sep 20 2008.Details mentioned under: Name : Deepali Arora PF No: DL/20751/711 Contact No: [protected]/[protected] Kindly let me know what all documents are required for this refund. Thanking you, Deepali Arora [protected] This is an old mail which was sent on 15th Jan 2009 but as such I have not received any kind of Information regarding my pf... Plz guide me

In April's bill for my number 3G data plan of Rs.450 was changed to Rs.850 without my consent. Asked several executives over calls and emails, no one gave the reason. They stopped services for non payment in June wherein I waited for the reason before making payment. Each executive had a new answer. Finally to put an end I paid Rs.3880 for the time I used the services. However Vodafone kept billing me post stopping service and now haunting me to pay another Rs.1, 528.99. This is unethical. And also till date I have not got an answer for tariff change. I have always been patiently replying to their reminder emails asking the same thing but all they need is money not bothering about consumer satisfaction

Hi, I need your assistance regarding no. portability. Secondly, a person called me for no. portability from Idea to Vodafone. I paid 250/- to smart step on 14 the July. I gave my port code to your representative. Then he lost it and called me again, i gave but my no. was not converted to Vodafone. Now i want return for this. I called plenty of times to smart steps did not pick my call. I request you to please revert my amount. Thanks & Regards, Anil Kumar Hand Phone. [protected]

Dear concern, I am vishal Sarkar, Mob. no: [protected] recently ported from Idea to Vodafone, residing at raipur and working In Suyash Hospital. My Problem is that My Vodafone no. [protected], started since many days every kind of verification had been done, after using connection near about 20 days and Above suddenly my line got Barred on 21/08/2015 at 12.30pm(Approx.) Since yesterday i called vodafone representative who gave me VODAFONE CONNECTION, contact No: Shrikant [protected] and also Amit sir LEAD MPCG [protected], however my Number is still barred, now who is going to help me. I have only this contact no. which is personnel my family person and official person also call me on this number and the no. got barred suddenly without any intimation. Vodafone representative told that verification had been failed as land lord said i don't stay there the person who verified gave or noted false statement as such i know, because my landlord gave every information correctly when he was giving information to the verifier i was on call with my landlord named MR. Shanker Rao. Ok if i take everything thing that number need to be verified which was 100% verified, if voda number [protected] had not verified so how it was in service more then 20 days then . Now help me out Thanks and Regards Vishal Sarkar Contact NO: [protected] Vodafone Could have Inform me about the verification Fail.

I have my vodafone number [protected] attach with my bank account and i have my net banking attached with this number, but whenever i need to login for net banking i need OTP that had been reached to me very lately and its troubling me alot .i need a solution for that.

Sir I reset my phone so I loss all call records & some other I miss some important number so sir plz Send me my all incoming & outgoing call details of this month detail of my Vodafone number [protected] . Sir detail send on my email id ([protected]@gmail.com) send plz.

I have been charged 2800 INR in my last month bill for internet usage. I have been continuously using Vodafone pre-subscribed Data pack. Last month I was out of state and continuously receiving message that you can surf internet free without additional roaming charges if you are already subscribed DATA pack. I have filed complaint at vodafone cutomer care and came to know because o[censored]navailability of vodafone network my phone automatically switched to IDEA's network so they charged me such huge amount and charges are correct. But i never received any message that which network i was using and for what duration. This is totally unacceptable and unfair, it is their fault they should have informed me via message/call if any network switch occured. Could you please help me out.

They never answer the calls. I was kept waiting for almost an hour and ultimately had to cut the call without my query being answered. The customer service representatives do not talk politely. It seems Vodafone has got more customers than it can handle. Will never take a Vodafone connection any time as customers are no more important to them and customer service is a history

I got ported to Vodafone from Idea on 15th of Aug and since then I have been having issues with the network on my mobile phone. I reside in S.R. Nagar, Hyderabad and when I'm in my locality I have problems making calls to my friends and relatives on another network and likewise they have problems reaching me. The message would be either "out of coverage area" or "network not reachable". I have also subscribed to 3G services but even 3G doesn't see to be working fine. Out of our locality the calls are better but 3G serices have the same problem. I reached out the customer care the very next day and since them I have been continuously following up with them for the resolution but in vain. I have to say I have witnessed the most irresponsible and careless behaviour from the vodafone customer care. They have no care or concern towards the customers problems. I opened a case with them with reference #[protected] and they have just closed the case without my consent and when I asked them whether they are not supposed to check with customer before they close the case, the only reply i got was they don't care what I think or expect and would just follow their process. This is just absurd and they proved themselves to be useless and worthless. I'm fed up with calling the customer and already working on switching to a different network. I've realised that I made a mistake choosing Vodafone. Thanks. -Ramesh Ayyagari

Dear Sir, I don’t have any Vodafone number, but from my bank account [protected]-sbi Bank-pramod misal, fraud payment was made to Vodafone billdesk on dated 21/08/2015 transaction details trxn no.[protected] pos 22317740 amt.5000. Pls. help and do the needful from your end regards pramod misal [protected]

Dear Sir/Mam,
There is a recharge problem with the SIM mentioned above.In June I got it recharged with a pack of Rs.175 which was valid upto 28 days.But there was some problem and it did not work.Then I contacted Vodafonestore, Bathinda(Punjab).I was told that no recharge had been done.There was some problem with the USB stick also.The store people fixed the problem with it.On their advice I got the recharge done again.This time it was done for Rs.349 which was valid upto 56 days.Still the SIM did not work.Then I shifted to Hisar(Hisar) (on July 8) and the SIM started working.However on July 28, I received the message the pack had expired.I contacted the Bathinda store also but could not get any help.Then I got the recharge done for Rs.175.The SIM started working again.I sent an e-mail complaint to vodafone rajasthan.I was told that no recharge of Rs.349 has been done.Kindly find a solution to this problem.
MAMTA SHARMA
MOB.-[protected]

Hi, It might be a too long story what I've described but its too less compared to what I've been through for the past two months. I have been with Vodafone network since October 2014 and I was a very happy customer until June where my problems started. My billcycle is 7th of every month. I have been using red899 plan from the beginning. In the middle of May, I got a call from cust care offering me the red1299 plan because my data usage was high and I was paying around 200 to 300 for extra data usage. I was ok with that plan and was informed it will be activated from my next bill cycle which was 7th of June, 2015. Later I decided not to go for it because the red1299 gave 4000mins n 2000 SMS along with the 3GB 3G data which I hardly use. So I decided to downgrade to red499 and take an addon for internet. I called 199 on 6th June and ask for a plan change. Initially I was informed that I can only upgrade and cannot downgrade and was offered red1599 which gives me 5GB of data. After negotiating the person transferred me to his colleague from a different team who informed me that it cannot be done from 7th June but will take effect from my next bill cycle which is &th July. I was definitely ok with it coz I am aware it takes 24-48hrs to process my request. So, I was ok to continue with the red1299 for the month of June. On 17th June I got a message from Vodafone that my plan will be changed to red499 w.e.f.[protected]. I didn't want a plan change in the middle of the month and immediately called 199 to check the same. I was informed the person that my plan is already showing red499 in thier system??? I clearly told them to revert the changes and let me continue with the red1299 for the rest of the month. They informed me it would take 72hrs to process my request. In the first place I never asked for a plan change in the middle of the month and on top of it have to wait for 72hrs. On 18th June I had to use my data to skype because I didnt have any other source for internet at home apart from my Vodafone net. I received a message that I exhausted the 512MB in red499 plan and consumed 400MB above it and will be charged for it. I called the cust care again and they informed me that those charges will be waived off as it was a mistake from thier end to make changes in my plan. On 19th June, I was back to red1299 and got a message about it. I called cust care to know my leftover data and was informed I get a fresh new 3GB from 19th June till my bill cycle. I reconfirmed the same couple of times just to avoid any extra charges later. On 29th June, I received a message that I used 80% of my data and had around 650MB left. On 3rd July, I got a message that my 3GB completed and will be charged from now. I called cust care to check if my plan will be changed to red499 from 7th July and the lady I spoke to informed me that the request is already in process and my plan will be changed to red499 from 7th July for sure. 4th and 5th of July I used very minimal data and on 6th July I suddenly got a message that I consumed 600MB more than my data pack.Generally I get a message for every 200MB data that I use above my datapack and this time it was directly 600MB??? I was so shocked to see that message and called cust care immediately to check the same. The lady told me that I have received the messages about 200MB extra usage and 400MB extra usage on 18th June and so now the 600MB message was triggered. She informed me that she'll raise a request and will check the same. I also confirmed with her about my plan change w.e.f. 7th July and she said it will definitely change. I was rest assured that my plan got changed to red499. I got my bill on 9th July and I was dumbstruck seeing the amount. It was Rs.2899 where 1400 was for my plan and the remaining for additional data. Around Rs.1500 for data usage was way too much from what I normally use. I keep a track of the extra usage and I was sure there is a mistake in the billing. I checked the itemised bill and saw that I was charged Rs.200 on 18th June and for all the data I used since 29th June. Ideally, I had to be charged for 4th, 5th and 6th July alone because prior to that I had a data pack which was exhausted on 3rd July. Since then I've been calling cust care almost everyday. I raised a complaint immediately so that it can be solved before my due date which was 28th July. I never got a positive response from them. I was given so many reference or request numbers and the next time I refer to that number they say it doesn't exist??? I have spoken to so many representatives and many of them were rude and also to thier so called supervisors who promise to solve my problem but none of them did. I have the request numbers like [protected], [protected], [protected], [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ and spoke to people like Vignesh, Somay, Kriti, Sindhu, Ajit, Vijayendra, Supervisor Pradamesh, Dharam, Sindhu, Manager Madhavi... all of them assuring me ut none to resolve my issue till date. I was also informed that my plan was also not changed to red499 from 7th July and I had to contact my Relationship Manager(RM) to get my issues resolved. I called the number they gave me to contact my RM but most of the time it rings but no answer. When its picked up I was informed my RM Feroz is on leave and I have to wait until he returns from leave??? Isn't that ridiculous???? I spoke to Kashnith, Tagrz, Nilesh Palegar from the RM's team and finally to thier TL Aniketh too. All the above people ask me to wait for 48hrs and my issue wil be resolved... I have waited too many number of 24 to 48hrs in these 2 months and nobody ever helped me out. I do appreciate the efforts put in by TL Aniketh in atleast following up and calling me back to inform me that he has escalated my concern to the billing team. I also got calls that I haven't paid the bill though I have a complaint pending to be resolved. My outgoing has also been barred thrice because of this. I have turned into a frustrated customer from a happy one. I've decided to switch to Airtel and am waiting for this issue to be resolved ASAP.

Sir,
my name is bharat veer singh. my sbi debit card use for fraud transaction.for purchase
worth rs 5000 on pos 22317740 at vodafone - billdesk mumbai ind txn #[protected].
on dated 31/08/2015.
kindly look in this matter and take proper action.
sir, my phone number is:[protected]

thanking you.

Respected Sir/Madam, I was working with Vodafone india ltd ( Through Zeus marcom services)Address: Swami Vivekanand Road, Goregaon West, Mumbai, Maharashtra 400062, Phone:[protected].After resignation I have submitted all documents for PF formalities on 30 June 2015. I visited 4times for the same process but they always ask for some different different documents and PF form. But I submitted all Documents as per requirement. But as I checked on website there is no data found for pf status. My pf no is MH/211181/821.Even they are not replying on email. so kindly help with the same as I am very upset with your service. I have sent mail to : [protected]@zeusmarcomservices.com but he is not helping me for the same. If i put any complain on Vodafone social site then it will effect on company reputation and Vodafone is very nice company i enjoyed very much in same company so i don't want to do this. so kindly help me. Thanks & regards Rizwana Khan rizz.[protected]@gmail.com

Respected Sir/Madam, I was working with Vodafone India ltd as a front line executive (through Zeus marcom services agency) Address: Swami Vivekanand Road, Goregaon West, Mumbai, Maharashtra 400062, Phone:[protected].After resignation I have submitted all documents for PF formalities on 30 June 2015. I visited 4times for the same process but they always ask for some different different documents and PF form. But I submitted all Documents as per requirement. But as I checked on website there is no data found for pf status. My pf no is MH/211181/821.Even they are not replying on email. so kindly help with the same as I am very upset. I sent mail to [protected]@zeusmarcomservices.com But he is not helping me. So plz help me if I put any comments on Vodafone site then no body will join Vodafone and it will effect on company reputation So kindly help me.. Regards Rizwana Khan [protected]

Hi, Sir/Madam I Vinod kumar jaju Mob No. [protected] made online payment on 29-Dec-2013 of rs.600 at twice, its debit from my icici bank account (A/C[protected] but it reflect only 1 time.. i given attachment of my statement which is debited, so please update in your data payment of Rs.600 which is i already submitted in advance.. i had given this complaint to your customer care many times but i not got any reply from your side.. when that's types of service we get than how we make advance payment.. and vodafone had very good brand it was unexpected. i request u please update in your data of payment...

I have requested for the porting request from Vodafone to Airtel. 1st request was closed due to unknown reasons and when contacted customer care multiple times i got the same response as they have to investigate. The porting request was expired and Airtel customer care contacted me for new porting request which i did. The 2nd porting request was also pending after paying in excess to the bill of the month. The 2nd request was also closed without any proper explanation or without informing me. When i called the customer care they said it was closed without any reason and they will take 7 days to investigate. I have not using the number due to the porting as it may impact the billing and might be charged more. Currently the bill is not generated but i am expecting the bill again as VODAFONE were not resolving their own service. Thanks, Vinod

Hii sir my complaint about my phone bill..I suffer last 30 day that their service are very poor not proper ccommunication by them I have call and many times but they always ignore my bill generated on every 19 last mnth bill charges more in data but I wasn't using it..

Sir, from last few months I am suffering from auto deduction of my balances in the name of different VAS services of vodafone. They say that I am activating it by surfing through chargeable website. As in the case of today I was operating facebook and then I got a link which was showing something informative and when I clicked that link then after redirecting through atleast 5 websites it took me to some super beach models, some hot women. I closed that website at once and then just after 5 mins 45 rs are deducted from my account for 15 days subscription and that too without my any action. This case has been happened to me 2 time earlier also. these people are activating their services by self and accusing me for this. Kindly help me out with this issue.

I was made the payment of 1500 to Vodafone online through paytm before some time but still they are showing my payment is due so please take this on priority and update the same. my name is Hardik and mobile number is [protected] so please clear my payment asap.