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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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S
Santosh Samiyal Hansda
from Delhi, Delhi
Mar 18, 2015
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Address: Ranchi, Jharkhand

Sir/ Madam, I have already a Vodafone no. [protected] which i am using currently, and another Vodafone no. [protected] is useless for me. I am requesting you to close my Vodafone no. [protected] as soon as possible. Thank you Yours faithfully Santosh Samiyal Hansda
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    Akashima
    from Noida, Uttar Pradesh
    Mar 18, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    I have post paid number which I am using from last 3 years. I am using 500 MB 3G costing 150 INR data pack on my mobile. My billing cycle starts every 2nd day of month. For February month bill I found 2 Internet packs are activated on my mobile and charged for 2 data packs i.e. 150 INR and 299 INR respectively. I don't know why this 299 pack is activated on my mobile. On 1st March I got a message about this 299 data pack and immediately called and stopped this pack as I have not requested any such service. Your representative told me that no extra package is activated on your number. But when I check my bill this data pack is charged. I have discussed with your representative and now they are refusing are refusing to correct the bill. Why should I pay money when I have not requested any data pack. Please correct the bill amount ASAP. Regards, Ashima [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      G
      goigisanjib
      from Durgapur, West Bengal
      Mar 18, 2015
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      Address: Bardhaman, West Bengal

      Mobile Number: [protected] Name: Sanjib Kumar Roy Customer Type : Postpaid customer Email ID: [protected]@gmail.com Circle Name: West Bengal (except Kolkata) I submitted an application to vodafone store regarding postpaid to prepaid. The application was processed on 5th January I paid all unbilled amount and got a new sim from vodafone store. But the sim is not active yet. I visited vodafone store and they told me to pay the total once again. Why should I pay the bill as i have already paid the total. I have submitted my request 2 month back. Please do sometning as my unbilled amount is getting high every month.
      Vodafone India customer support has been notified about the posted complaint.
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        M
        meena us
        from udaipur, Rajasthan
        Mar 17, 2015
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        Address: Udaipur, Rajasthan

        Respected Sir, I am using 3G Vodafone Internet on my cellphone. Today I got message at 10.57 pm from DM-MYDALA. This company deducted rs. 99 from my balance. They deducted it without any approval from me. I called Vodafone customer care regarding this issue but they said that it had been done by my side. The fact is I didn't activate it by any SMS. How can they deduct my balance without my permission.This is cheating to consumers by MYDALA & VODAFONE. So please take action as soon as possible. I want my balance back. I hope you will give reply to this email. Thank you
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          S
          Sourabh Singh Yogi Sevak
          from Bengaluru, Karnataka
          Mar 17, 2015
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          Address: Varanasi, Uttar Pradesh

          mera sim card mere wallet k sath kho gya hai plz mera mera sim card deactivate kar se. name.sourabh kumar singh add.c7/100 senpura chetganj varanasi father name.dilip kumar singh d.o.b 22/11/1993 plz mere sim ko deactivate kar diya jaye mujse inquiry karne k liye mera alternaet no.[protected] hai plz plz plz.
          Vodafone India customer support has been notified about the posted complaint.
          I lost my Sim card but now someone using my Vodafone Sim card.please block that Sim card immediately
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            S
            subhadeepdey
            from Pune, Maharashtra
            Mar 17, 2015
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            Hi, I have not used the service of vodafone since last five years. Suddenly I am receiving vodafone bill in my mail ID- [protected]@gmail.com since last few months and surprisingly when I am out of India.It seems someone is misusing my identity. I have sent several mail to them; but seems they are habituated to ignore such a serious issue. Thanks & Regards, Subhadeep Dey +[protected]
            +1 photos
            Vodafone India customer support has been notified about the posted complaint.
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              K
              kewal negi
              Mar 17, 2015
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              Address: Ghaziabad, Uttar Pradesh

              I had recharge of rs49 night inetrnet pack which is for six hours 12 to 6 am when i was working in internet after a short period of time there is technical problem against the vodafone that they cannot give me internet due to technical problem and i will wait for 6 am my total money was lost due to there technical problem they cannot listen to my queries and they cut and hold the phone when is discuss with them they are the very worst customer care services and i also mention there inetrnet services is very low even in 3g speed whenever i recharge 3g plan my voice should be listen to the higher authorities of vodafone to listen the customer and the money of rs 49 should be given to me respectedly
              Vodafone India customer support has been notified about the posted complaint.
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                R
                Ronak Kamdar
                from Pune, Maharashtra
                Mar 17, 2015
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                Resolved

                Address: Kolkata, West Bengal

                Hi, Suddenly i got message from VK-VFCARE on 03/18/2015 at 02:37 AM IST stating "Look service" has been activated as requested and Rs. 45 has been deducted as rental. Attaching the screenshot of the message received for reference. However i haven't requested any such service. I am using Vodafone from past 8years and i haven't face any such issue but today. Kindly look into matter and i want my balance to be credited back. Hoping to see positive response from you. Thanks!
                +1 photos
                Complaint marked as Resolved 
                I had online chat with the vodafone guys and they raised one request to the vodafone and within 2 hrs the request got resolved and the deducted balance got cedited. Thank you!
                Vodafone India customer support has been notified about the posted complaint.
                I want my money back else there are various service provider. I thought being loyal customer of Vodafone i will never have to face this issue, but Vodafone proves it to be wrong.

                Unauthorized deduction go 45/- Rs. from my Vodafone account 9830518451 - Comment #2129679 - Image #0
                hi. my Mobile no is - [protected]. last 2 days i received SMS that Glam World pack has been renewal of RS 45. but i have not doing anything. also i tried for SMS for deactivate on 155223 . same sms not delivered . please canceled the same on urgent basic
                hi. my Mobile no is - [protected]. last 2 days i received SMS that Glam World pack has been renewal of RS 45. but i have not doing anything. also i tried for SMS for deactivate on 155223 . same sms not delivered . please canceled the same on urgent basic
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                  S
                  Shilpi2201
                  from Delhi, Delhi
                  Mar 17, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  Hi, I just want to tell Vodafone customer care, they have the worst service i have ever faced in any field... I have no signals at my phone for Vodafone (Number : [protected]). I complained many times for same and Vodafone people came to my house and checked the problem but no action was taken. So i decided to shift to airtel. I am trying to port my number since last 9 months from Vodafone to Airtel.. Vodafone is always rejecting my request with all weird kind of excuses like bill not cleared/ porting code expired/mismatch (which is never the case), I cleared my bill always on time and still you make excuse that Bill was not paid till this date or that date. I am very frustrated with Vodafone.. Its been 9 months. Every month i am going to airtel and submitting docs for porting and then Vodafone is rejecting.. I have visited Vodafone customer care (madhapur office and Gachibowili office Hyderabad) many times and they are not co-operating with us. They always say they can not do anything in this. This is not the way to treat your customers. I have been using Vodafone since last 3 years and have always paid my bill on time. My Porting numbers are : VA396187, VA627139, VA216135, VA596452, VA33588, VA514414, VA187352 On Saturday again i submitted the document to Airtel[protected], and Vodafone called me[protected] times and confirmed there is no issue this time will be ported for sure : no bill pending and no porting mismatch (as always like last 9 months) Just to make sure i called Vodafone today[protected] and they told my request is rejected as porting code does not match. This is the 9th time same thing happened again.. Vodafone is the worst company and worst service providers. I request you to please take this issue to Vodafone and please help in solving my problem. I can't follow same procedure every month and then again get same response. Please help me here and take some strict action against Vodafone. Thanks and Regards, Shilpi
                  Vodafone India customer support has been notified about the posted complaint.
                  Just wanted to add on this.. Went to airtel office to double confirm my porting code.. They have the same porting code which i have generated (saw in their system).

                  Vodafone itself is changing my porting code and rejecting my number.. They have done same thing 3 times with me... (out of 9 times)..

                  Its a cheater company..
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                    RAJESH SINGHA
                    from Mumbai, Maharashtra
                    Mar 17, 2015
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                    Address: New Delhi, Delhi

                    BILLING COMPLAINTS I am vodafone postpaid customer using [protected] against corporate pack of Rs 199. this month i was aghast to receive a bill of Rs 2238 against this an amount of Rs 1780 is towards VODAFONE MOBILE CONNECT, I am neither aware of this nor have i ever asked for the same to be activated. This has reduced my faith and confidence in vodafone. i am not even aware if by default also i have used this service nor has the company at any point informed me of its activation by them on their own. This is a breach of trust. I request for waiver of the vodafone mobile connect bill which i strongly feel is against all business ethics. I have a MTNL BROADBAND net and only use it. If any usage, at all, has taken place it is without my knowledge and consent. Please ensure that vodafone customers are not harrassed like this and pl have this amount deducted from my bill so that i can clear it on priority. An effort to lodge complaint on vodafone 198 was made and customercare executive Mr Manish was spoken to on 17 Mar 2015 at about 2235 hrs, despite all my efforts, Manish AVOIDED AND REFUSED TO REGISTER A COMPLAINT repeated insistence resulted only his giving an interaction number[protected] when asked to put the Supervisor, i was informed he is busy and likely to remain so for next 30 mts. Ahighly unbecoming conduct with attitudinal deficiency. It appears this is an organised effort by certain elements in vodafone to disrepute the company. Please provide an amicable solution and redress my greivances. RAJESH [protected]
                    Vodafone India customer support has been notified about the posted complaint.
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                      C
                      Cahkrapani Patil
                      from Pune, Maharashtra
                      Mar 17, 2015
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                      Address: Pune, Maharashtra

                      Hi Vodafone, I have requested to PORT my voda number ([protected]) to some other network and I have paid my bill already then also my request going to cancel because of outstanding bill. I want to know how much bill I have due to pay the bill so I had called to 111 got the executive and he was transfered the call to senior executive or vodafone porting department. I was on hold for almost 10 min then I got some sound like pressed digits and changed IVR and that IVR is asking force fully pres the digit 2 to disconnect the call. I don't had any other options excepting pressing 2. What the hell is this service I am accepting by Vodafone. I never thought vodafone will give such a worst service. After wasting my time on the call then I am writing to vodafone about your great and fast worst service. Thank you. Best, Chakrapani Patil [protected]
                      Vodafone India customer support has been notified about the posted complaint.
                      D grade service by vodafone people.
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                        A
                        ashwary
                        from Mumbai, Maharashtra
                        Mar 17, 2015
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                        Address: Chennai, Tamil Nadu

                        On 16/3/2015 a sum of Rs 99.9 has been deducted from my balance and customer care is talking about that I have activated some of their services which I did'nt. They have charged me with this sum without my consent and automatically deducted the amount. The vodafone is not taking any responsibilities. Moreover, there has been no positive response from customer care services specially by Antony dean. He is not a patient listener and do not respond to customer grievances. Moreover, he cut the call without proper explanations.I asked him to divert the call to his higher official if he is not able to solve the problem but he was just shouting. I am very much dissatisfied with vodafone's customer care treatment.
                        Vodafone India customer support has been notified about the posted complaint.
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                          ashwinnrangaraj
                          from Delhi, Delhi
                          Mar 17, 2015
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                          Address: Coimbatore, Tamil Nadu

                          Hello, Uncertainly, i'm very unhappy with your customer service, which has been provided in coimbatore store(hope college). The executive named DHARANI was very arrogntly faceshowing to me in request of recharge of our vodafone number which was using as vodafone postpaid to vodafone prepaid. i was on the third day of activation of my number as prepaid there was a must of recharge of rs 2/-. For the kindness know that on the first day of activation i paid rs 200/- for recharge, they din do that and on second day i sent my person personally so no response. And on third day as i go there and enquired about she is beheving in a way which she shouldn't, what you people train your executives by teaching that customers are dogs humans. What manners they are showing is very irrespectfull. I totally hesitate using vodafone. VODAFONE MOBILE NUMBER [protected] received prepaid sim on 12/03/2015 sim activated on 15/03/2015 amount paid for recharge 12/03/2015 recharged on 17/03/2015 Hesitateingly Ashwinn [protected]
                          Vodafone India customer support has been notified about the posted complaint.
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                            satis83
                            from Hisar, Haryana
                            Mar 17, 2015
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                            Delivery of Sex Massage

                            Dear Sir, I came to know that you have supplied my Mobile No [protected] to third person without my consent. As per norms, You can not pass my Mob. No to 3rd. person without my permission. You have passed my Mob No. to [protected] (unknown person) . and he is sending sex message over my mobile which is not tolerable at any cost and if this message is again sent to me over my mobile No. I will file a complaint to the Police Station against...
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                            yashdesaiin
                            Mar 17, 2015
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                            i have three vodafone numbers at my home and one of them is [protected] but from some days thiir data connection is near to nill in 3G data plan .

                            i called several times on 198 but i think as they have no solution to this deliberately first they put u on hold for long time and disconnect line ... i fed up with this type of run away attitude of VODAFONE and now finally want to move away from vodafone
                            Vodafone India customer support has been notified about the posted complaint.
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                              AAMIR YUNUS
                              from Noida, Uttar Pradesh
                              Mar 17, 2015
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                              Address: New Delhi, Delhi

                              DEAR SIR I HAVE TWO NUMBER WHICH RUN IN MY NAME AAMIR YUNUS BEFORE 5 DAYS I HAVE RESEVE A CALL FROM VODAPHONE FORCE ME TO CONVERT MY NUMBER INTO POST PAID BUT I M REFUSE THAN AFTER HALF AN HOUR MY NETWORK IS NOT WORKKING I THOUGHT IT IS MY MOBILE PROBLEM BUT MONDAY M REACH TO KALKA JI STORE AND TELL ME PROBLEM THEY SAID THESE NUMBER TRANFER TO OTHER NAME AND FROM ANSAL PLAZA OFFICE IM SHOKED, THIS IS A TOTALLY FRUAD CASE SO WHEN I VISIT TO THERE MISS DIVYA GIVE ME OTHER DUPLICATE SIM BUT ITS NOT WORKKING TILL NOW, 1, SO LISTEN MUJHY KYA NUKSAAN HUA MY MOTHER IS NOT WELL AND MUJHY 6 GHANTEY BAAD PATA CHALA AUR UN KI ZYADA TABYAT KHARAAB HONEY KI WAJAH SE HOSPITAL MAIN ADMIT KARNEY MAIN DAER HO GAI. 2.I HAVE A JOB PARPOSAL FROM DUBAI BUT PHONE BAND HONEY SE OFFER GAYA JO KI 125000 KA THA, 3, MUJHY NAUKRI SE NIKAAL DIYA GAYA KYU KE MERA PHONE DISCNT HO GAYA HAI. AB BATAI WHO IS RESPONSIBLE FOR THIS MY NUMBER [protected]/42 HAI, KYA COMPANY MUJHY COMPANSETION DEI GI.
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                                vijay83
                                Mar 17, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                Hi i have taken vodafone post paid connection and my vodafone no is [protected], i am done with office verification and, home verification got failed due to their negligence and the vodafone guys are blaming me, it is almost four weeks still my vodaphone no is not in active status, they are not even giving my money refund 300/- . I have given my no for bank updates I am losing data and lot of sms from bank, Kindly help me ASAP . [protected] [protected] the above are the two number who sold me vodaphone no Kindly take action.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  danishfriends
                                  from Indore, Madhya Pradesh
                                  Mar 17, 2015
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                                  Address: Kolkata, West Bengal

                                  Dear sir, I had reachrged my paytm wallet of ₹40 using my hdfc net banking on the 17th of march 2015 which is today itself, Though my balance have been deducted of my hdfc bank account.I would request you to kindly look into the matter and refund me my money as soon as possible With regards Danish haider
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    jyoti gupta 123
                                    from Delhi, Delhi
                                    Mar 17, 2015
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                                    Address: New Delhi, Delhi

                                    Dear sir, My name is anil gupta and I am belong from bakhtawar pur delhi, my mobile number is [protected] which is not working last one month .I want to make a complaint regarding my number which has been deactived from past one month. After payment of all bills my number is still not working. I already had made complaint to Vodafone customer as well as customer center but they are not giving me positive response from last one month. Kindly do your concern on above matter. PLS. CONTACT ME ON THIS NUMBER [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Lohit18
                                      from Mumbai, Maharashtra
                                      Mar 17, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I LOHIT KUMAR, has vodafone [protected], I have taken a 3g postpaid pack, vodafone is asking me to pay unbilled amount of 4000 before the due date, and it has intereupted my data services. This is really a bad example of billing. They have intereupped my data services before the billing date, just because they are not taking the discounts upfront and penalising customers. I dont want this stupid network
                                      Vodafone India customer support has been notified about the posted complaint.
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