Vodafone India Complaints & Reviews

i am not even getting 2g services after i started 3g services o[censored]r company...i am facing this problem since 6 months or may be more...customer care executives are not helping me out... i[censored] ppl cant handle 3g y dont u juzt stop them m tired o[censored]r poor service

Dear customer services, I am witnessing this for the second time and this time I strongly believe there is something wrong on your billing system. This is my Data Plan number - [protected] I could see the download charges are deducted for 21/02/2015 at 00:08 for the relatively same download sight the deduction happened exactly after 7 days at the same time 00:08 on 28/02/2015, again on 7/03/2015 seven days after 28th feb. This time too the download happens as per your bill at the same time 00:08. Lastly after seven days it held on 14/03/2015, surprising twice one at the regular schedule 00:08 and another at 6:01 no the same day. I do not understand what's happening here, are you playing around with customer's money. Any customer for that matter o[censored]sage, they will not follow any pattern to download. which leaves me lot of suspects that a sort of illegal practice happens inside your organistion to boost the revenue. I have never come across those websites in my life. Download at 00:08 in every 7 days of intervals that I have not done any such downloads in my life time. I need immediate apologies and waiver of the charges. Deeply Distressed, P Krithivasan [protected]

I hav request to convert my prepaid no. [protected] to postpaid but after giving details alongwith form on 19.03.15, my no. Is not working till date. What a ridiculous service it is. I when i went to vodafone store, to resolve d problem, they issued a new sim with a mention that you hav not properly separate d sim so got damaged. But d problem still persist with new sim. I just want to know that after selling connection should i roam around ur v stores. Or will u provide services at home . Till date its pathetic that a person is living without his distributed nos since last 5 days.

Dear Sir, I have top up with Rs.150 on 23rd March, 2015 9:55AM for my Vodafone No. [protected]. After that i have activate net pack with the rate of Rs.195 through my mobile using the option *111#. The amount was remitted from account but still my mobile no. doesnt get activated with net pack. I enquired with vodafone officials, but i doesnt get satisfied. Because they registered complaint & not taken any necessary action on this. Still i am waiting to activate net plan. I am get confused. Kindly help.

Last month when i was recharging for Internet pack via self help services i got an error message saying "Connection problem or invalid MMI code". and checked the balance there was no deductions. I tried again and it was successful, even i got the message that my internet pack is active, but my balance got deducted 2 times. 101 x 2 = 202. customer care said we cannot refund the amount as your internet pack is already active. again today when i checked my balance there was a deduction of 129 rs, when called customer care they accepted it was a mistake but cannot refund it because it has been more than 24 hrs at the time i complained. You need to complain within 24 hrs of deductions to get the refund.??? what is this rule? I have been associated with vodafone since 8 years, but now i feel Its high time to boycott vodafone and switch to a different operator. my mobile no:- [protected]

DEAR SIR, I HAVE TAKE CORPORATE PLAN IN MY FIRM. I HAVE TAKE 15 NUMBER IN MY FIRM ON 8 JAN 2015 ALL SIM ARE ACTIVATED BUT NOT STILL NOW MY ALL NUMBER NOT AVAILED CUG SERVICE EVERY MONTH I PAID MY BILL BUT YOUR COMPANY ALL EMPLOYED NOT LISTEN IT WHEN I TELL MY PROBLEM VODAFONE MINI STORE & VODAFONE OFFICER, THEY CAN'T SOLVE MY PROBLEM, I PAID MY BILL EVERY MONTH, BUT THEY IGNORE MY COMPLAINT. LAXMI MINERALS CONTACT NO.- [protected]

dear sir PragneshKuamr Atulkumar Nayak 4, parbrahm Nagar soc Near ruturaj soc chandlodia ahmedabad 382481 M:[protected] As I am using Vodafone services form past 5-6 years. I requested to convert micro sim 23/03/2015 1:30 PM My phone number was still not activet pl help me 4 h my phone was going off as soon as My mail id : [protected]@gmail.com I am no more satisfied with the way of services of Vodafone.Help me Regards Pragnesh Nayak

i have been offer 500mb of 2g data for 3 months against my security deposit of 250 rupees which i paid as a porting charge...and for that i got a call from vodafone when my number was activated...so i started using the internet and i used lesser than the upper limit even though they billed for my internet uses. then i logged a complaint for this and then mr gulwant singh floor manager of vodafone customer care is saying that there was no call from vodafone for that offer.he even denied that vodafone provides such offer.and after explaining all the situations of earlier complaints he is saying that you have to pay. Mr Gulwant Sing is saying that i am telling lie he is saying true.and in any circumstances i will have to pay the bill which i havent used for. thank you RAHUL KUMAR

Dear Sir, I have port my number [protected] to Vodafone postpaid recently but i am facing very frequnt call drop on my vodafone. Please Check, My residence at Ekta Vihar Sahastradhara Road Dehradun and my office is at New Road, Near MKP Chowk Dehradun. Please resolve my issue. My handset is I-Phone-6.

My Friends & Family (FNF) Plan got deactivated from January for my Vodafone number without any information. When I received my bill in the month of February, I complained about the same on 18/02/2015. Since then I have called Vodafone customer care atleast 15times, mailed them around 7times but I haven't received any response on the issue. First they asked me to provide them time till 3rd March to resolve the issue. On 3rd I receive an email stating they need 2more working days and they will revert by 5th. Again there was no response from their end. Then I received a call from [protected] on 8th March again asking me what the problem is, but even she didn't have any solution to it. She told me someone else would call me on 9th and resolve the issue. After that I just received an email on 21st March asking me on which no. FNF was deactived, though I have mentioned it on my previous emails. This careless and laid back attitude from Vodafone is simply unacceptable. When I visited the South City store on 21st March, even the attendant was unable to help me. He further asked me to email at the customer care website. When I showed him all the emails, all he did was made a complaint request from his end whch is suppose to be resolved by 24th. In short, none of them have any answers. They are playing the blame game on each other. I have clearly stated them that I will not be paying the bill for the month of February unless I receive proper justifications for this act and refund of my amount.

I AM HAVING PREPAID MOBILE NO WITH [protected] AND PUT PACK 3G FOR 25 RS AND I CONNECTED TO COMPUTER AND TWO MINUTES IT IS NOT WORKING INCLUDING MY MAIN BALANCE 80RS ALSO DEDUCTEDSO PLEASE ARRANGE THAT AMOUNT TO REFUND TO MY ACCOUNT AS SOON AS POSSIBLEAND MY MAIL ID IS [protected]@yahoo.co.in

I had bought a Vodafone SIM, [protected], on[protected] for internet. It is a Rs.650- pack, 3G, 3Mbps speed. But, when I started using it I found that internet speed is very very low. The upload speed is 0.05Mbps and download speed is 0.07Mbps. I complained about this on[protected]. But till now the problem is not rectified. Ramachandran.P.V

I bought post paid Sim card by February month 2015 for Vodafone showroom ashok nagar, chennai, they said they will do verification at that time it self inform the person who rise for the verification request, that am working, I will be available in home after 7.30 pm or before 8.30 am in morning, but hey sent the person while when am not available at time after that i arias the request more the 6 time, but still my sim card is barred, i bought the sim for my official purpose but, it is creating a big problem for officially. Will they come for the verification or shall move on to other network. if there is no response am going raise the consumer complaint ...

My Mob Number is [protected]... I have recharged two time my net pack...but getting 2g service... Kindly see this asap... Messages of online recharge is sent...below Rs.247.00 was spent on your Axis Bank Credit Card xx2438 on 21-Mar-15 07:38:06 PM at VODAFONE-BILLDESK Rs.249.00 was spent on your Axis Bank Credit Card xx2438 on 23-Mar-15 12:00:00 PM at VODAFONE-BILLDESK

Dear Sir/Madam, This is regarding Vodafone internet services that I would complain about for my Vodafone postpaid number: [protected] (Vodafone relationship number: 1.[protected]. This particular Vodafone number was a prepaid number, shifted to postpaid plan Red 699_ Individual. Now, as per the plan, I am supposed to get 1 GB 3G data per month, in reality I am only getting 2G services only and it started since the switchover from prepaid to postpaid on February 26, 2015. Earlier, when I was using Vodafone prepaid services, with this same number, I was getting 3G connectivity, although it was mostly hybrid or hybrid plus signals only, still at times it showed 3G. Now, after shifting to postpaid, I never ever got 3G on my device (Samsung Galaxy S3). I would like to confirm that there is nothing wrong with the device and I am getting 3G signals from any other telecom service provider, except for this SIM card and at this number. I have taken screenshots of my device, as a proof of this deliberate negligence of services by Vodafone. It is very clear to me that this lack of service is deliberate and deceptive, Vodafone is not providing service as mentioned in the plan. Under this circumstance, I don’t feel any liability to pay Vodafone for nothing. I demand an explanation via e-mail only, stating the reason clearly, a resolution . I hope to get a prompt response in this regard, along with a resolution (full 3G services) at the earliest. I already contacted Vodafone Kolkata appellate on Mon, 16 Mar 2015, no response whatsoever till date and time. I request you to look in to this matter and help me resolve this at the earliest. Regards, Mrs. Susmita Ghosh

i request online for a new vodafone no .[protected]. Mr alok arya ...(alok.[protected]@gmail.com) came at my home for doc. for new vodafone connection on 17 march 2015...they told me new connectoin will star with 48-64 hours.. this no is no not activated untilled..when call him he said number will stsarted soon ...after that he is not reciving my call, ...he messaged me If i m ignoring your call so you have to understand i m busy ..dont call many tym ... today i have call only 3 times, , he is not attending my call from last 3 days, , , arun kumar [protected]

My mobile number [protected] Hai I have already given n number of complaints against the billing . but still I don't get any solution . again the same issue happens in this month billing also . last month my data offer balance in all three plan is 2.3 GB but I used only 2.07 GB only . but extra 750 rs added to my bill without my knowledge . previous bill also the same issue happens . I given complaint @ customer care and Vodafone store Kadappakada Kollam also but I still not received any explanation for this . they even don't know how this billing calculated .I am unhappy with the service that u provided . I already given request for porting, but your executive agreed that he will give waver in this bill but its not happend . If its not cleared before my last bill date I will port out. I will not pay the bill till the last date but I know I need to pay this before port out . that I am ready to loss my Money again . [protected]. [protected] [protected] [protected]. All these numbers will port out .

i request online for a new vodafone no .[protected]. Mr alok arya ...(alok.[protected]@gmail.com) came at my home for doc. for new vodafone connection on 17 march 2015...they told me new connectoin will star with 48-64 hours.. this no is no not activated untilled..when call him he said number will stsarted soon ...after that he is not reciving my call, ...he messaged me If i m ignoring your call so you have to understand i m busy ..dont call many tym ... today i have call only 3 times, , he is not attending my call from last 3 days, , ,

For the last so many years I am using a 3G plan of Rs.850 5GB unlimited plan and recieving the bill of Rs 850+whatever the charges.All of a sudden i started recieving bill in the range of[protected].on asking them i was told that my plan is not unlimited and i have to pay extra for using internet more than 5GB.The funny part is this that for 5GB 3G plan i am paying 850 and for extra 400-500MB i have been asked to pay 2000/- Comman sense-If any company giving customer an option of 3G Plan 1. 850 5GB unlimited (Speed will reduce after consuming 5GB but nothing will be charged) 2.850 5GB limited (Speed will reduce and you will be charged 4paisa/10kb after consuming 5GB) Who is the gentleman in this world that will opt for limited plan. Still they are harassing me regularly and asking me to pay the bill. Satish Sharma [protected]

My vodafone no is [protected]. In this plan i have get roaming free plan for bhiwadi & manesar area in our coporate honda plan. I have all leaflet of this plan. But now ii got unnecessary & uninformed outgoing roaming charges to my no. ITS A REPRATED PROBLEM TO ME. i dont pay any extra aamamount for it. Kindly rectlfy my issue otherwise i will do legally activity against vodafone.Thanx.Regards. G.sikkandar maithmaitheen.