Vodafone India Complaints & Reviews

I have a Vodafone connection and my mobile is charged 4 paise every hour for data even when my data connection is off (Also i am using a Wifi to connect to internet) and when contacted customer care they are not answering properly and are talking roughly. I am very frustrated with their service after using Vodafone network for nearly 8 years now.Very bad support.

Sir, I have lodge my complaint against the vodafone that the executives of the said company provides me wrong information and misguided me about the plan and send me a wrong bill. sir i bought a new vodafone number in the month of December-2014 and executive told me a Roaming Tarrif Plan. According to that plan if i bought a another sim of vodafone in the Rs 149/- as monthly rental charges then there is no roaming charges bearable and just Rs 75/- i have to pay monthly for that service. but sir in the month of Feb i found that second new sim has a bill and an amount of 929/- when i did the complaint on 7th March the another executive told me that there is no RTP was activated on my sim. That executive was a female and that day i didn't found that lady executive. Sir this is a big financial lose for me and why i should i bear all these nonsense things when i bought a Roaming tariff plan. After the laoding complaint there is lot of calls came to me and again and again vodafone executives assured me that my bill will be wave off but now today there is no action has been taken. due to this problem i wouldn't be able to deactivate my present both sim becuase this company totally cheated me and i dont want to keep these numbers. This is my request to that please sort out my problem earliest as possible so that i would be able to deactivate the nonsense service. Please expitite the matter Thanks and regard

I had taken a new Vodafone sim on Friday 13th, March 2015. Today morning 15th March 2015, I called Vodafone CCare 117 for final verification. Now they have activated my sim, and I am able to receive calls also. But the disappointing thing is that, I have not received the first recharge benefits yet, i.e. - 150rs balance, and 1Gb 3G data. The mam at the CCare end had ensured me that I will get the benefits after 15 minutes of the call. But I haven't got any benefit yet. And the worst thing that could happen to anyone is that, I am unable to call at any CCare number. 121, 198, 117 every number is saying, "You have unsufficient balance to make this call". Kindly help me. I had opted for the 275Rs first rechare with benefits of 150rs lifetime balance and 1Gb 3G data (data for 1 month). My new Vodafone number is : [protected]

I, M.Bharadwaj has migrated from prepaid to postpaid on my Vodafone no:[protected] and I applied for add-on connection a week later on 26-Feb-2015 at Maruthi communications located at Balapur X Roads, Hyderabad. They promised me that in 2 days your new connection will get activated. It has been more than 15 days since then there is no reply from anyone of them despite of my daily roaming to their outlet. They even gave the H.O no which is located at Begumpet varun towers to speak about the problem and said that problem lies with them only and cannot be resolved by them. When I contacted H.O people Mr Hemanth responded and said same would be resolved in 2 days which happened 10 days back. till now nobody is responding to my problem and im even in dilemma whether I would get new connection or not. This is ridiculous and disgusting. very very poor and bad service from Vodafone, I didn't expected this from such a corporate company like this.

I have lodged a series of complaints regarding my Internet connectivity on 3G data network and normal network connectivity. Both these services are pathetic to the core. I am not able to browse internet on my phone, neither am i able to make or receive any call since 2 months. People are all cheats and give false commitments of resolving the issue and keep closing the tickets just by making a call. This is the most third grade service provider that i have ever experienced in my life. They are big cheats. My last ticket was registered under : [protected] & [protected]. No action has been taken still now.

On 20th of February 99 rupees got deducted from my vodafone prepaid number unnecessarily. The day after I visited the vodafone store located in my city and complained about it, they agreed that the deduction was unnecessary showing some app download and they have applied for the refund process and it will take 2 to 3 days time and it will be refunded. Thereafter I visited the store 6 to 7 times between 24th February and 7th march. Still had no response and they said the higher authority is not saying to revert. I think the response was solely due to the fact I dint shout once and was calm. So I called the vodafone customer care number and they said they cannot do because they refund reductions of only last 5 days. So I am middle of nowhere, 99 is not a big sum, but if this happens in future again they will not refund even after visiting the store regularly n reminding on daily basis. Action needs to be taken against such poor response and customer negligence . Please look into the matter as i got frustrated with such response and is not acceptable from such a big company.

I got an sms on 10.03.15 that my current bill is Rs.9954/-. I spoke to customer care and she said 500 MB that is free is applicable only in India. You have used 13925 KB on 19th Feb 224 KB on 16 feb and the charges are 5.50 p per 10 KB so your charges are 7788/- for internet usage. While in Srilanka, I had kept my phone switched off for most of the time. I hardly used internet. How can so much KB be consumed! Secondly, you can see from my history that I have been using this no. and another number[protected] for more than 7-8 years. Being such an old customer, who has paid all the bills on time, is this the kind of treatment I deserve from you? 'Request you to look into the matter so that I don't have to pay this amount, else I will be left with only one option i.e. to shift both my numbers to another service provider. Thanks & Regards, Reena Upadhyay Reena Upadhyay <[protected]@gmail.com> AttachmentsMar 13 (2 days ago) to corporatecare.., abi_calvin Dear Sir/ Madam, With reference to my earlier mail, I would like to inform you that I have submitted the attached letter to your following store: Tollygunge Store Merlin Manor Deshpran Sasmal Road Tollygunge, Kolkata I was attended by Mr. Anirban & Ms. Snigdha. Request you to help me by waiving the charges so that I continue to be your customer. Regards, Reena Upadhyay Attachments area Preview attachment [protected] vodafone complaint letter.pdf PDF [protected] vodafone complaint letter.pdf

I had recharged with 95 3G Internet Pack but i am getting only 2G Internet, When i complaining to them, , , they are not giving the solution, and more over they blocked my customer care service..Iam staying in east delhi ..Some executives was telling that your area is congested 3G Network coverage. Either solve my problem soon or i will port this nUmber. [protected] kindly take attention.

i visited vodafone preet vihar delhi on 5/3/15. token no. 182 attended at counter no. B. i submited all docs for activation of prepaid sim [protected] and was told to call 117 once the tower appears. when i did that, they say my name does not match. i think they mixed my docs with some other one. this is very bad. moreover, i told them this twice and they are not lisning

I had recharged with 147 3G Internet Pack on 10th march, but i am getting only 2G Internet, When i complaining to them, , , they are not giving the solution, and more over they blocked my customer care service..Iam staying in Hyderabad Uppal area ..Some executives was telling that your area was not having 3G Network coverage, but i had used 3G Services before 3 months..Please Solve my problem as early as possible.

Sir i m dr lokesh kumar using Vodafone postpaid no [protected] and my incoming calls are blocked on my number frm last night... From 1 march my 3g internet service also blocked due to ur technical prob... Sir i m using ur 1599 rs plan in which i get 8GB 3G data but i unable to use this and now my incomng calls also blocked...its creating too much prob for me... I always pay my bills on time and now its 1177rs i payed in advance

I am Vodaphone customer since more than 15 years. when I have inquired today for nano sim . I was told that Sim is registered on another name ie. Jagruti.Myself is K V Jaganiya . Before 4 to 5 years back when KYC was asked it was submitted to your karelibag store Vadodara. further 5 to 6 years back when i have lost my mobile, my sim was also replaced by vodaphone Manjalpur vadodara. at that time also I have submitted KYC.Now your Alkapuri Store refused to provide Sim.I am sorry to say that a Costomer who is loyal to Vodaphone since last 15 yesrs and having balanace more than 7500- is not treated as loyal customer and refused to provide nano sim.I expect you may take the personal interest and solve my issue.Thanks.

Hi Team! This really very disappointing that in spite of paying bill in advances still i got a message saying that my number has been rejected to port due to uncleared bill but i have already paid the bill in advanced. My outstanding bill is of Rs.:(negative)-169 and my unbilled amount is Rs 159 without discounts. Means i have paid advance bill and my number don't have any dues. I spoke on complaint number 198 twice with Gaurav and ayush but instead of giving the answer they put me on long hold and disconnected my call. However i am requesting to release my number and let my number be port.

SIR I HAVE RECHARGE MY NO. [protected] ON 12/03/2015 BY RS 135 FROM WHICH I GOT 300MNTS AND 375, 3 G NET PACK BUT SOME ONE ON 14/03/2015 RECHARGE MY NO BY RS 5 WHICH IS A 2G NET PACK CHARGE, THATS OVERWRITTEN MY NET PACK OF 3 G. SO I HAVE LOST MY NET PACK. IT IS LOOP HOLE IN COMPANY SERVICE, ANYONE CAN DO THIS TO OVERWRITE ANYONE NET PACK BY RS 5 NET PACK .\ PLEASE HELP ME IN THIS

Hello, I am Sridhara([protected]), I want to change my connection from Post paid to Pre Paid. But no one solve my problem. I visited 6 times to Vodafone Store (Uditnagar-Rourkela-Odisha) again and again they told me your problem sort out in next 48 hours also give me a prepaid Sim (SL No[protected]) on dated 05/03/2015, but it is not yet activated. I am clear all dues(630/-) & my security deposit not refund, Your staff says this amount will send by cheque in your adress.This no is my Business no, My problem yet not be resolved, i am not happy with vodafone services & vodafone Representative(Sunil) in Rourkela vodafone Store.Please look in to the matter and do the needful. Sridhara Kumar Samal [protected] (Alternate No)

My name is vimal i m working GALAXY TOYOTA DWARKA My three number running vodafone [protected] [protected] and 3rd number is [protected] vodafone care commited 99 rs. plan same my [protected] (99 plan) is running giving [protected] but after 4 month my old 99 plan not giving me so pls solve my problum asap

I had port my no [protected] from Airtel to Vodafone but I am facing unnecessary problem from your end that my sim has been port successfully but outgoing service have been barred for that purpose i had visited more than 5 times whenever i visit there they activated my all services then after again close giving stupid reason that address get not be verified . but actual matter is no have visiTed to my place Needed solution as fast as you can

DEAR SIR/ MADAM, WE ARE CORPORATE ACCOUNT HOLDER IN THE PUNJAB NATIONAL BANK, KARUR BRANCH. WE PAY ALL THE BILLS VIA INTERNET BANKING ONLY. BUT IN VODAFONE, THERE IS NO SIGN OF PUNJAB NATIONAL BANK - CORPORATE SHOWN FOR MAKING THE PAYMENT, HENCE WE FIND IT VERY DIFFICULT TO MAKE THE PAYMENTS. WE HAVE TO GO THE VODAFONE STORE TO PAY THE BILLS . IF YOU COULD SOLVE THIS PROBLEM ASAP, IT WOULD BE SO KIND OF YOU. REGARDS, SIVARAM, E.B. TEXTILES, KARUR. TAMILNADU, S.INDIA.

I am Manish Kumar Bansal and using vodafone mobile connection no. [protected] from last three months and made all the payments on time. Yesterday suddenly my outcall barred and on asking reason from customer care they told that the limit has exceeded and would not be able to tell the reason. They asked us to visit the vodafone store. Today i went to vodafone store at panchvati circle in jaipur and gently asked for the reason. They told me that your usage is 3200 rs and i was sure that i had not used this much. So asked them pls tell me the reason and the staff there started misbehaving and was not providing any solution. Thereafter so many things the manager agreed to start the outgoing call. I am feeling very much harrassed with the way they give treatment to the customers. Why vodafone always claims to say Happy to Help? Pls see this seriously otherwise we will get all the connections disconnected. Thanks. Manish Bansal. [protected].

I've applied for a plan change in Vodafone and its almost 10 days. But nothing has happened. The customer service people speaks sweetly... but nothing is moving fast from vodafone. This is very poor service of vodafone I see BSNL and AIRTEL services are far better comparing this service. I won't recommend vodafone to anyone.