Vodafone India Complaints & Reviews

hii, i am having a vodafone postpaid mobil no.[protected] which is under a plan which says that i have a fixed mnthly bill of about 1200 and in case i over use the given services like internet or calls etc then after that only minimal amount of charges will be added but the company is fraud they just lie us my last bill was for about 1800 and last to last was about 1700 and guess now i got the bill of 3500 what the hell is going on i am a normal user, i never use much internet. i use to call my clients only and i am getting a bill of 3500 this is fraud ... actually i never got a bill of 1200 i always get a higher bill but previously i ignored because i thaught that i might have used but now i am dam sure i never used such the mobile to get a bill of 3500.. please just cancel my bill and i am migerating to another subscriber never never opt for vodafone

I have taken a plan of 3G internet but every time getting 2g service from you.after making a lot of complains you are now unable to maintain relations with your customer as now I have decided to migrate to new service provider.please don't cheat your customers as you are because of them only.

SIR, I AM SADHU MINESHKUMAR RADHESHYAM . I WAS JOINING HDFCLIFE ON 1st JAN 2015. FIRST 10 DAY OF JOINNING IS TRAINING PART. THAT TIME VODAPHONE DISTRIBUTOR MR.PRASANT RAJPUROHIT COME PROVIDE DETAIL ABOUT CORPORATE CUG PLAN .I WAS BUY ONE NUMBER PORTABLE IS[protected] .HE WAS COMMITED ME THIS NUMBER START WITH IN SEVEN DAY .BUT THAT DAY TILL DAY NOT START MY CARD . I AM ALSO PAY LOSE FROM BUSINESS .WHOES PERSON LIABLE FOR IT? NOW MR.PRASANT RAJPUROHIT NOT RECIVES CALL.. MR.PRASANT RAJPUROHIT MO NUMBER :[protected] OR[protected] REGUARDS MINESH SADHU MO:[protected]

An amount of Rs 45 has been deducted from my account in vodafone on 19th March. I contacted customer thrice. First time on call, they promised me to refund my amount back. Asked me to wait for 24 hours. No action taken. Second time on call, they promised me to refund my amount back. Asked me to wait for 24 hours. Deactivated the service via req# [protected], but they didn't refund my amount. Third time approached via live chat, explained from start.Help desk agent said it is not in their hands to refund.

I have requested for prepaid to postpaid conversion on 9th march. Your representative (name Raj Kumar, phone [protected]) collected all docs and Rs250/- on the same day from my residence. I have a receipt bearing no. SCCEN388 proving the same. He issued a new sim no[protected]. I don't understand why the sim has still not been activated. I want immediate activation or a refund of my amount at my residential address within 24 hours. I am raising an issue about Vodafone's mismanagement at Consumer Forum. A delay of 11 days in such a simple process is unacceptable as per industry standards. I would rather move on to Idea/Aircel or any other service provider. Resolve my issue or bear the consequences.

Subject: Illegally stopping services of mobile no. [protected] Dear Sir, On dated 18.03.2015 is purchased a postpaid connection of VODAFONE no. [protected]. The employee of the company directed me to deposit Rs. 250/- for immediate activitaion of noumber without address varification. As the address varification was to be conducted letter on. Persuance thereof I submitted the address proof & ID and deposited Rs. 250/-. My noumber was started immediately. On dated 19.03.2015, through mobile conversation I came to know that one Mr. Anoop (mob. No. [protected]) came to my address for varification and he informed me that he has submitted a positive address varification repost. But surprisingly today i.e. 21.03.2015 a SMS was received by me at 03:04 p.m. that my address is not varified and instructed me to contact the office within 48 hours otherwise my services shall be stopped. But before expirey of 48 hours today immediately after 2 hours of receiiving SMS i.e. at about 5 p.m. my all the services has been stopped. Now I want to know that when I have deposited Rs. 250/-, address was also verified by the Company’s employee and 48 hours time was also granted me to contact, then why only after 2 hour on the forged and false ground of address not verified, my services has been stopped. I make repeated calls at mobile no. [protected], who sold me this no. and taken Rs. 250/- for activation of noumber prior to the varification of address proof, but neither my call was received nor call back to me till today. I also want to know that under what rules without address varification my noumber wad activated on dated 18.03.2015 and fraudulently stopped on dated 21.03.2015. Your employees are cheating the coustmers and are working against the guidelins of TRAI. Please take care of your valuable image. Youe employees are misguiding the coustmers and playing fraud with your prestigious reputation. I request you to start my services immediately else it will be presumed that your company & employees have cheated me and strict legal action will be taken. Tomorrow for a meeting a have to go Varanasi and without noumber and internet I may suffer irreperable loss for which your company and employee shall be liable. Please reply/take appropriate action at earliest. Date: 21.03.2015.

WE HAVE MADE PAYMENT ONLINE FROM VODAFONE SITE WITH THE HELP OF QUICK PAY PORTAL BUT AT END OUR TRANSACTION SHOWN IS FAILED ALONG THIS MY BALANCE FROM ACCOUNT ALSO DELETED.I WILL TAKE ADVICE, CALL TO VODAFONE CENTER BUT TILL NOW MY PROBLEM IS NOT SORT OUT .DAY AFTERDAY VODAFONE MEMBER CALL US DEMAND US NEW DOCUMENTS .I WILL VERY MUCH FED UP .WE WILL GIVE ALL DOCUMENTS THEY REQUIRED BUT THEY DONT RESPOND.THEY SAID THIS IS NOT OUR PROBLEM..THIS THINGS HAD BEEN DONE PAST 10-15DAYS PLZ US

i am Abhishek panwar i want to register my complain about one of your dealer in panipat ( haryana). Actually i need some numbers and a broadband connection for my new office in panipat and am search your dealer number from Internet and i call him for assistance, he console me that right now he can not attend me but i will give your number to the concern person and he will contact you as soon possible but i don't get any call from your dealer side . can you please send me any responsible person for me who can attend me properly. dealer number is [protected]

my 3g is not working & i m facing the same problem from more than a month, regarding this i called to customer care after few days and said them to resolve it, they tried to do it but was unable then i again after few days called to your customer care then i said that please transfer my call to your senior and register my complaint that the service is not working, kindly resolve it or take my complaint that your service is become poor day by day and i will do the portability in airtel then the executive said that please sir be online i will transfer your call but after few minutes of waiting he avoid my call and cut my call so it is very unprofessional behavior if you can not handle your customers and service then move your company from INDIA, i again request you resolve it ASAP otherwise i will take you into the courts and forums as the problem is still existing from more than a week. i am very unsatisfied with your customer support, i also request you to take an appropriate action against it and kindly resolve my problem as soon as possible otherwise i will do the portability of my mobile numbers and will take you into the court and forums. my mobile no is (Nine Eight Nine One Three Zero Seven Zero Zero Seven)

Dear Team, I am a Vodafone Network user. My # is [protected]. This is in regards to a complaint that i have to lodge against two of your customer care executives. One Executive's name is Ms. Madhuri Chaturbhiy Jadhav and the other lady's name i do not remember. My worst experience ever with Vodafone & this is for the 2nd time that its happening with me. Being a customer i expect that your so called customer care executives helps us with a valuable solution, but no it seems to be a myth. It happened twice that i asked them to connect me to one of their senior and both the females had kept me on hold and hence the call got disconnected. My query was, why is my bill reflecting CUG charges, when i have already deactivated the same.Kindly refer to the screenshot that is enclosed clearly mentions that my service is already deactivated. With my first call the lady says that yes it is deactivated and in the 2nd call the other lady says that it is still active. My question to you is why is your customer not getting a clear picture? Is this the reason as to why we are using Vodafone being a loyal customer. The entire loyalty has to come through the customers only? Why do you think a customer should pay extra money for the service which he/she had not even used! This is with regret that i have to say that among so many network providers, i chose Vodafone.I am no longer interested to use the Vodafone Services. Hence would appreciate if you could look into my query and solve the issue at the earliest so that i can switch to some other network with the help of MNP. Awaiting your reply.

Please refer the attached screenshot of some downloads being billed in my current bill. No. [protected]. I did not download them and if by mistake i am clicking on some flashes does not mean i am willing to buy them. I have not agreed with Vodafone to pay on my behalf to any third party. Every year in March year ending bill i get these unwanted charges to goo[censored]p their books of accounts. I request vodafone to act seriously on this asap . i would not be paying this bill this time and will take it up with relevant legal proceedings if not resolved.

sir ji, vodafone store bijnor civil lines ne mere se 250 Rs. lekar mera 3G net activete kar diya jabki maine 2G ke liye bola thha . aur jab mera bill 1000 ho gaya to meri outgoing band kar di gayee .. mere paresan hone ke bad mujh se kaha gaya ki aap 1000 Rs jama kar deejiye aapka no. chal jayega.. lekin 1000 Rs jama karne ke bad mera No. fir band kar diya gaya hai .. jis se mujhe bahut paresani ho rahi hai .. maine apna no. BSNL se Vodafone me port karaya thha lekin sayad sabse kharab services lagi voda ki .. ab store wale na to 250 Rs wapas de rahe aur na mera no. par outgoing start kar rahe hai . mujhe lagta hai ki ab mujhe upbhogta forum me hi jana padega

As i was transferred with my job to abroad and has not paid my connection bill for February and as you do have filed a case and i asked them 2 hours to pay my bill and someone named Mr.RadhaKrishna, Legal Advisor has called and threatened me even after i said i will pay.Cancel my connection meanwhile i will be writing mails to all the necessary head of Vodafone and will be filling case for oral harassment and indecent behavior.

Respected sir . i am vodafone postpad mobile customer my mob num is [protected] and relationship number is 1.49228943 I have successfully made my bill payment through atm machine on 18th march15 but the payment has still not updated . I am attaching the copy of atm slip. Kindly update the same as soon as possible.

I was trying to get my prepaid converted in to post paid connection. I had already confirmed two times it before signing the papers that they will not cut my network since I am work for my office from home. And it is shame that after promising they cut my connection on Thursday and Friday and it is still not working. It has caused me a lot of trouble and i have missed lots of work. I am not satisfied with the service at all. I kept calling vodafone customer care from my sisters phone to fix my problem but first it takes very long to pick up phone but whenb they do they seem not bothered at all. I also spoke to naveen and naresh from vodafone about it . They said agent was not available yesterday (Friday) and today when I have another sim its not working again. I need an explaination if they treat all their custemor the same way. First they call so many times for various offers and once you pay them and ask for service no one is bothered to fix customer's problem

My Vodafone No. is [protected]. This is a post paid connection for Internet use. I already cancel this Vodaphone connection on date 14.02.2015. and the bill period 15.02.15 to 14.03.15. is given to me. The total bill charges for this period is 1252.00. After the cancellation of the connection, Vodafone charges to me is 1252. Description of this itemize bill is shown below.3G Service rental (period 15.02.15 to 14.03.15) charges 64.29 RSMBB_CAP_1050_30d_R_PROMO_3G (period 15.02.15 to 14.03.15) charges 1050.00 RSI never used this Vodafone connection for above mentioned period and Vodafone charges of 1252.00. Vodafone cheats customer this way.I call to Customer Care of Vodafone regarding this matter. The executive give me rough answer and not give proper solution for this matter.

Dear Fraud & Cheater Vodafone, I am holding a connection with vodafone red 1599 plan and since last 6 months I have been fraudulently charged in almost every bills under download category with various mysterious download descriptions like d2c mobile art_75 or mydala 99 or sometime its something else. Till today repeatedly I have raised my complaints over the mail and over the call centre about this issue but it seems like there is no end of your cheating activity in billing. I am only asking what are these downloads and what does it mean like ndtv value pack or my dala but none of your bugger so called customer service agent is having any idea about this. Today when I commented that these downloads are fake in your bill and its vodafone only who is stealing the money from customers, one of your smart tele-caller asked me to do my own research in google and informed me there is no connection between those downloads service provider and vodafone and vodafone doesnot have any clue about any such downloads about what is it and who is getting paid. Let me ask you few question then. 1. When I using your web server and downloading something from the internet then how can you say you don't clue about what I am accessing or downloading. 2. When I made a search in google.com with your download descriptions mentioned in my bill, I got complaints only... only complaints in the name of vodafone. If Vodafone doesn't have any connection with this fake download providers when why these downloads are not happening in other operators network and why it only with vodafone customers?. I have attached herewith few screen shots from google search about your download details mentioned in the bill for your ready reference in case you doubt my ability about how surf to internet (I beg of you please use d2c_mobilert_75 or d2c_mydala_99 search key terms in google before giving me your silly excuses) 3. I am not that much impacted to pay Rs.178 or some odd near about amount to vodafone but my only worry is if you can charge me Rs.178 or some amount which is not in your control as your tele agent said then tomorrow you may charge INR.1 Lacs or even higher showing the same fake downloads and I would not have any option rather than paying the amount to you which neither you have any clue nor I have. Can you please assure me that your fraud activity will be limited to this INR. 100 to 500 range only. I will be highly obliged if anyone from your so called esteemed organisation have any time to pay attention for such small issue of a customer. Regards, Biswajit Ghosh M: [protected]

Hi, I have got the bill for the month of Feb which i have to pay on 23 march. I have a CUG Plan from Wipro Technologies hyderabad. I have a plan of Rs275/- and ideally i get a bill of Rs 275 approx every month now for the month of February it is 1222 approx. I have only Added an internet plan for Rs 250 which was in offer at that time for Rs 150 for a month for consumption of 1 gb of 3g data. In the month of feb I have only consumed somewhere around 300 mb of data still my bill is 1200 approx. Please check and Suggest. regards Akhilesh Shukla

I did an online recharge of Rs. 500 before 20 days. The amount was debited from my account but I did not receive the balance. However, I received a message from vodafone saying that I will receive the refund within 7 days. I am still waiting for it. I have filed dozens of complaints, talked to the manager, visited vodafone store till date. I have even submitted my bank documents and spent more than 100 bucks to call the customer care. All they say is to wait for 24 hours. I have lost my patience. I request you to look into this matter.

Hi Sir, My name is Dhivya.R from Chennai. I am having and using vodafone network for last two years with same number [protected]. Now i am not able to sending sms to other mobile. They were blocked my sms option. Please kindly release sending sms option my vodafone network.and please let me know if any further queries. Thanks Dhivya.R Chennai.