Vodafone India Complaints & Reviews

Address: Maniar ballia (UP) distict-ballia post-maniar

Sir I have vodafone sim and sim is suspended But I don, t understand the reason .my sim no is -[protected] please solve this problem.

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For last three month I cannot avail my 4G plan at all. Most of the time no network is showing. more over severe voice cracking during calling as well as call dropping.

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Address: vidyabharti Mahavidyalaya ck naydu road Amravati Maharashtra

Sir mene kal 12:51 pe mere new number pe 699 ka recharge kiya tha jo ki Vi ki app ke jariye phone pay se kiya tha lakin abhi tak mere mobile me recharge nahi hua hai...

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Feb 08, 2021

Updated by pprashantt shekhawatt Sir mene kal 12:51 pe mere New sim card jo ki Vodafone Idea ka hai usme 699 ka recharge kiya tha VI ke app se or payment mene phone pay se kiya tha lakin abhi tak mere mobile phone me recharge nahi hua...mene 198, 199 per bhi call kiya tha lakin call nahi lag raha hai...pl help me

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I'm staying Tilak Nagar, Chembur, Mumbai -400089. In my area i am not all getting vodafone network, twice my dad has been to vodafone stores near Sahakar Theatre but there is no improvement.

Till last to last week there was no network issue. Suddenly we are facing it & at my place everyone is having vodafone. It's getting very difficult for us to communicate.
I had better relation with vodafone & I don't to change any equation with you. Please resolve it on priority.

My complete address as below.
Flat101/Bwing, Bldg No 32, Opp Ganesh Garden, Trupti CHS, Tilak Nagar, Chembur, Mumbai -400089

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I have get a sms "Hello! Thank you for using 1000, You have been charged Rs.10" it is happening from about a week, everyday my balance is reducing

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M

Manasmaity493

from Kāmārhāti, West Bengal

Feb 7, 2021

The sms are coming from VZ-VICMS

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Iam one of the customer of Vodafone that is vi.since lockdown I was looking to port it out but they came up with an offer I.e for recharge of 1.5gb and additional 1.5gb from past one year this time I wanted to port out but they gave me the same offer before recharging I confirmed with their executed and asked them about the offer and the procedure to get the benefits of the offer I did what she said to me she told me to recharge via vi app and I did that but after recharging i just got 1.5gb in that offer they mentioned me to provide additional 1.5gb the contract is up to the terms and conditions.
So I kindly request the consumer court to help me in this matter
My contact number is [protected](Vodafone)

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Feb 12, 2021

Updated by BE ADVENTURES No response from vi how arrogant are they towards their consumer

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I received a message from Vodafone.

Hello! An amount of Rs. 21 is deducted on 07 Feb 21 06.19 pm for carbun8 Carbun8 on your Vi number.

I didn't click on any link and i got charged with 21rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

I hope necessary action will be taken soon

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Date February 6th 2021
I recharged for rs699 /- for 4gb data but since I recharged my data balance becomes 0 even when I don't use, I called customer care more than 10 times sometimes they hangup saying we are transferring to seniors and sometimes they say u have used data from this time to that time when I haven't even connected. This is pure white collar thief I didn't expect this from Vodafone my 8 GB data just vanished without any usage details.Going to port my number to bsnl and use Jio for data they are way better, still now my issue is not addressed moreover customer care people are forcing me to accept that I used 8 GB data but I am not aware of it as if I used that data balance in an unconscious state.

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Mar 15, 2021

Updated by Mohammed Aimdad Hossain Again U started stealing data balance 1 month u were ok and today Vodafone stole 4gb of data what are u Guys Thief or what, I know u have some big tax amount need to pay to Government but that doesn't mean u are gonna steal from normal customers, God and do you really think stealing will help you repay your dues. Do it if it helps my heart is big think of it as a donation.

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If there was a rating less the 1 then I would have given that. Since December I'm having this strange problem where I can make a call but can't receive it. The IVR system does not allow speaking to the customer care, in fact, the IVR sucks and does not let you choose options. And worse with all the drama of Privacy concerns with WhatsApp Vi insists on having a conversation on Whatsapp. I had this number for 10yrs, now I'm forced to change the operator because of their extreme inefficiency.

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My mobile number has been suspended and I was asked to visit nearest Vi store where they asked me to submit documents it's been 3 days I am chasing them to reactivate my number but they are not responding.

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What the ### you're doing, in this era it is not fair to continue with Vodafone because they're charging too high even for the sim replacement such a worst thing. The other vendors/operators are offering at best price to the citizens. If it is the case Vi don't deserve to sustain their reputation, branding, commitment and firm. In this way they're earning good enough and going forward this case will not workout. There are mANY COMPLAINTs on this but still they're going with this. Such a worst and worst service by Vi.

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Address: Vi stores Indiranagar CMH road Bangalore

Dear sir/madam,
I am Raju holding a sim card since 8 years with Vodafone and it was very good sevice provided by vodafone.
But after merger with voda and idea (vi)..I went to convert my sim card in vi. The seles girl from vi without my concern she made it as postpaid sim which I don't required at all.
I raised a complain against this to her manager also no actions has been taken . Very frequently I used to go and asked for change from postpaid to prepaid.

I went 10 times in CMH road Indiranagar Bangalore to request to convert the sim from postpaid to prepaid...
Please convert my sim from postpaid to prepaid and refund my 10 days wages for not going my work .

Daily I earn rs 2000 and I need to get that asap and also the transportation I have spent for this action.

Request you please waveoff my all the charges.

Regards
Raju

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I am unable to send sms even though my plan is valid and the i have enough balance.
Error: can't send message with vodafone error 50

I called vodafone and they were useless and blamed it on the sim slot, i took my wife's vodafone sim and tested both slots and they work fine.

How is that same company sim works in both slots and my sim doesnt work so its not a handset issue.

Vodafone has the worst service and does not take responsibility for their own fault

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Past 7yrs Iam using Vodafone and like to upgrade from current plan to new one. So I visit Vodafone website and search postpaid plan and I found Rs.200 plan mentioned as postpaid plan and also they mentioned all post paln eligible for unlimited call etc in their website so I chose the paln. Due to some doubt I called customer care and ask about the plan but they said that the plan was net pack and I said that they mentioned as postpaid plan, but they not agree and ask me to send mail regards that and I immediately cancel the plan also. Now I noticed that they charge the amount and not reverse the amount

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Feb 12, 2021

Complaint marked as Resolved

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Address: Vodafone India

I have vodafone prepaid telephone number. I suddenly got a message from Vodafone on at 2:50 pm ON 04.02.2021 informing that " Thank you for using Fun portal, You have been charged Rs.20, Your balance is Rs.27.35."

But I am not aware of this transaction or the so called "FUN PORTAL"

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Address: hyderabad

217: sorry recharge not available trying to recharge my vodafone mobile number [protected]. Please try to resolve my issue as soon as possible.
My alternative number is [protected]

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A

ayodhya vijayasree

Feb 4, 2021

please resolve my issue asap.

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I have raised compliant on poor quality services, call drops to VI and there was no response from them.

VI has been charging me for all poor quality services and I have been paying fully.

I have send 2 reminder mails to yashwante Rahul but he too didnt response back to me.

Because of pathetic and degraded poor service i have to opt for porting.

now i have been harassed by VI by making continous calls but have no response to my compliant yet.

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I'm not able to use additional service packs which all are activated for my Vodafone number,

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Iam one of the customer of Vodafone that is vi.since lockdown I was looking to port it out but they came up with an offer I.e for recharge of 1.5gb and additional 1.5gb from past one year this time I wanted to port out but they gave me the same offer before recharging I confirmed with their executed and asked them about the offer and the procedure to get the benefits of the offer I did what she said to me she told me to recharge via vi app and I did that but after recharging i just got 1.5gb in that offer they mentioned me to provide additional 1.5gb the contract is up to the terms and conditions.
So I kindly request the consumer court to help me in this matter
My contact number is [protected](Vodafone)

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I am trying to sending port message from my vodafone number [protected] many times, but it is unable to send..

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Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 90

My vi sim is suspended

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Data network issue, severe call dropping

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Recharge

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Network Issue

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Deduction of my balance after getting a sms from VZ-VICMS

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Recharge fraud

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Money Detection

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Stealing internet balance

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Terrible Network, even worse customer care

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Mobile number not working

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Price is too high for the sim replacement

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Conversion from Vodafone to vi

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Unable to send SMS

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Product wrong selling

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Automatic debit of Rs. 20 from for FUN Portal prepaid balance without using any service of FUN portal

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Recharge issue

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Poor Response to my complaint

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Active packs & services

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Recharge fraud

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Unable to send port message

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