Vodafone India Complaints & Reviews

I am using a vodafone plan for number [protected] which includes a discount of Rs. 50/- in every bill. But in my current bill vodafone has disabled the discount and customer care of vodafone is telling that I have to pay the full bill amount. It was a mistake of vodafone and they want me to pay the extra bill amount.

Please advice me.

Thank you

Arun Damani

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: C9/54 HABIBPURA CHETGANJ VARANASI NEAR MANSA RAM

Vodafone India automatically activates value-added services and deducting my money from the balance periodically, which I am not using or registering.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I got a message at 12:45am from VZ-ViCMS stating that I have used ppu_game and deducted ₹10 from my main balance. And then I saw a previous sms from some days ago that deducted ₹15 because I had supposedly used VIDEO. I don't even know what these two things are and I would like a refund or at least I want to know what are these that I am using without even my knowledge.

Jan 24, 2021

Complaint marked as Resolved

I spoke to the customer service. They returned the ₹10 which they had deducted for ppu but not ₹15 for the VIDEO service. I asked them to stop all these services. I still could not understand the reason for this.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I believe that I will be among your oldest customers. I had joined you under "Hutch" and have been faithful for 2 decades now.
Much as I dislike it, I am now forced to consider an alternate service provider to move to.
I don't think you care or that you can do anything to serve better. All the same, I have chosen to keep you informed.
My mobile number is [protected]. I stay in Mogappair, Chennai.
Mrs. Annui Philip

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi recharge today Vodafone Idea my number 555 and get information MNP retention he ask you you get benefit 84 days unlimited calls and data and caller tune but I recharged today after I give input data and call but caller tune is not you so please I request consumer court Vodafone Idea company is very bad service service give and fraud case customer you give customer apologies language and he asked you recharged but after recharge after not u binnipete any other customer and I recharged today my personal number 555 and after other number 555 amount recharge he asked not refundable this amount because my mistake recharge other number so please I request you please give Complan and my amount refund and my benefits is 555 this number my[protected] this is my current number but I recharged my number and other number so please give my amount other number recharge refundable and my about number recharge benefits data calls and caller tune I am anytime recharged but benefit not give and he is very bad language images 198 and 199 and other numbers attached company e call details number MNP retention and my I offer related image attached below so I request immediately e action on company because he company is very bad satisfaction give and customer dissatisfaction due so please request immediately action this company sound

Vodafone India customer support has been notified about the posted complaint.

Jan 18, 2021

Updated by GOVIND s thapde Hi recharge today Vodafone Idea my number 555 and get information MNP retention he ask you you get benefit 84 days unlimited calls and data and caller tune but I recharged today after I give input data and call but caller tune is not you so please I request consumer court Vodafone Idea company is very bad service service give and fraud case customer you give customer apologies language and he asked you recharged but after recharge after not u binnipete any other customer and I recharged today my personal number 555 and after other number 555 amount recharge he asked not refundable this amount because my mistake recharge other number so please I request you please give Complan and my amount refund and my benefits is 555 this number my[protected] this is my current number but I recharged my number and other number so please give my amount other number recharge refundable and my about number recharge benefits data calls and caller tune I am anytime recharged but benefit not give and he is very bad language images 198 and 199 and other numbers attached company e call details number MNP retention and my I offer related image attached below so I request immediately e action on company because he company is very bad satisfaction give and customer dissatisfaction due so please request immediately action this company sound

Jan 18, 2021

Updated by GOVIND s thapde I recharge my miss my mistake other number[protected] this number is not my but I recharged the wrong number miss mistake 555 so refund my this amount because this number is I not understand so company not give any other information

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

I don't understand why my account balance is in negative. I use all the prepaid services only. It is - 72. I just got myself a top-up and it can't work because my balance is in negative. What's this?

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharged my Vi account on 18/01/2021 at 00:58 hours for 499 rupees. The amount got deducted from my bank account, but I didn't get any message/ mail regarding recharge. Hoping to get a favourable response.

The details of the transaction:
tx#[protected] for Rs499.00 by SBIDrCARD at 99999999 on 18Jan21 at 00:58:53.

Jan 23, 2021

Complaint marked as Resolved

I filed a complaint here. The next day, I got a message from this site saying Vodafone company has been intimated regarding my issue. I got a call from vodafone (+912067622500) in a couple of days and i got my money back in another couple of days. Thank you for the prompt response.

Vodafone India customer support has been notified about the posted complaint.

Jan 18, 2021

Updated by Nila Nowroji I recharged through Vi online application. Kindly give a solution in the form of refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Vodafone idea service is going worst to worse service provider in telecoms industries, if you are going to complaints against his executive they will never write your complaint against his employees ether his employees will misbehave or anything else, if your going to complaints against your internet speed they will write your complaint against other subjects like you enquired against yiur recharge issue or anything whatever they want, today when i said loudly while customer care misbehaving with me, customer care said will stop your connection immediately. personally i faced this kind of issues and i have such lot of proof. Even i emailed to Vodafone idead nodal officer and customer care but i don't think they will take any action against his executives or network issues.
Thanks
Anand
Mobile [protected]

Vodafone India customer support has been notified about the posted complaint.

Nov 09, 2022

Updated by asahu1 what is the tag period of complaints ?, there is no solution if we post here my complaints

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Data Colony, Lalghati, Bhopal

I ported my Vodafone sim from Postpaid to prepaid in Maharashtra and had to urgently move to MP. Now when my sim got activated I'm not able to activate the sim using 59059 number. Please help me activate my number as this is really urgent.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Punjab 16103

Internet speed in very very poor please resolve it

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ported from airtel to vodaphone in oct 2020.After few days my incoming and outgoing calls was barred.When checked it was informed that i had to clear the dues of airtel.Once done after 74 hrs the service was resumed.Now in jan 2021 again my incoming calls was barred, when inquired the the vodafone executive informed me that the pending due was not resolved and they cannot help .Even after showing the proof of payement.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi animesh here,
there s a guy named PRATUL working in vodafone in mumbai branch.
he is such an ### dont have that much capability to talk to CUSTOMERs.
pagal hai saala puraÂ  samj nai aata hai kya hi bol raha hai woh.bekaaar haii pura vodafone ke employeee not assisting CUSTOMERrrrsss aiseee me to vodafone band krdungaaaa aur sabko boldunga woh bhi naaa kareeeeeeee...very very treatment done by them.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I keep recharging my vodafone phone, however I am still unable to make calls / send SMS through that number. This has happened 2-3 times already and I am quite annoyed.

I am not able to reach them via phone / e-mail.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

I received the following balance deduction messages from Vodafone:

"Hello!
Thank you for using contentDesc, you have been charged Rs. 7. Your balance is Rs. 16.31"

"Hello!
Thank you for using contentDesc, you have been charged Rs. 7. Your balance is Rs. 9.31"

Vodafone has been deducting balance from my account even though I've not subscribed to any such service.

Kindly refund the amount.
My Vodafone no. is [protected]

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamshedpur,Jharkhand

Automatically balance ₹35 deducted from my prepaid account [protected], telling that this is value pack. No value pack I have activated. On its own message came at 11 O clock morning today that ₹35 is deducted from account.I want my balance back, please see to it as soon as possible, now my balance is ₹0 here.

Vodafone India customer support has been notified about the posted complaint.

View replies

S

shubhodeepkar

from JAMSHEDPUR, Jharkhand

Jan 13, 2021

how can i obtain the email as it is protected

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Date : 11th Jan 2021
Issue : my service provider vodafone india has been constantly deducting 15/20 rs. every alternate day. When i am calling customer service they are saying that these are the content downloading charges for some content downloaded on my phone due to some third party apps. But how come a third party app can deduct vodafone balance it's very lame excuse given by vodafone. They can't even provide the name of the third party app, to un-subscribe, which i have not subscribed to in the first place.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: lavins

An amount of Rs 7' 15th Nov
10 on 18th nov
25 on 29th nov
20on 2nd dec/-
7 on 7th Dec 5on 30 dec and 7 on 8th jan
has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding the download of many non portal web site details. PLease note that I have not downloaded any application from the said page or website. hence please look in to this matter and stop these cheating.

Vodafone India customer support has been notified about the posted complaint.

View replies

D

Dineshptipali

from Naraina, Rajasthan

Jan 15, 2021

Vodafone — Vz-vicms
An amount of Rs 15' 25th Nov 2020
5 on 19th dec 2020
3 on 15th jan 2021
has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding the download of many non portal web site details. PLease note that I have not downloaded any application from the said page or website. hence please look in to this matter and stop these cheating.

Reply

A

Atheebkb

Feb 22, 2021

Vodafone — Vz-vicms
An amount of Rs 15' 25th Nov 2020
8on 8th dec 2020
22 on 22th jan 2021
has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding the download of many non portal web site details. PLease note that I have not downloaded any application from the said page or website.

Reply

2

2Million Thoughts

May 21, 2021

Vodafone — Vz-vicms
An amount of rs 7 on 21śť May 2021
has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS regarding choosing games and videos PLease note that I have not downloaded any application from the said page or website.

Reply

Helpful

33 other people found this review helpful

33 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Hello!
Thank you for using Value Pack,
You have been charged Rs. 25
Your balance is Rs. 1.17

Deducted my balance...

I am not interested this scheme..ok...

Please back my money...

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected Sir/madam

Main balance of rs 297 is debited wrongly from my Vodafone Idea(VI) number [protected].

As till date i have not done the FRC(first recharge from retailer) the main balance was not usable in any case as per the information provided by the Vodafone Idea executive but Vodafone Idea wrongly debited the main balance and even after providing the required information they are not refunding my balance.

As per the reply from Vodafone Idea, RS 274.89 were debited for just 559 MB data only which is a non sense in a time when there are unlimited calling and 1500 MB data/day for a whole month. I am submitting this complaint to get justice and also in general public interest, so that everyone get to know the fraud deductions of Vodafone Idea.

Thanks

Shriom Sharma
[protected]

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Vodafone has bad network and connectivity issues in Thane area.
Multiple call drops. This has led to severe distress and damages in Job.Call gets drop, critical job and personal calls are Not Reachable or gets dropped frequently.

Pls debar Vodafone from operating. Its Public issue and protection of common mans interest needs to be given by regulatory authorities.

Vodafone is looting India. Plz HELP

Vodafone India customer support has been notified about the posted complaint.

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 93

Billing

Post your Comment

VI is deducting money of no cause

Post your Comment

Deduction of money from main balance unnecessarily

Post your Comment

Poor connection

Post your Comment

My balance not refund and 555 offer not give

Post your Comment

Negative balance with prepaid service

Post your Comment

Vodafone Recharge not done. money got deducted

Post your Comment

Slow internet speed paying money for 4g but getting speed 3g

Post your Comment

Cannot activate my number in roaming

Post your Comment

Network problem

Post your Comment

My incoming call is barred

Post your Comment

Useless company

Post your Comment

Mobile Balance not Activated

Post your Comment

Unauthorized Balance Deduction by Vodafone

Post your Comment

Balance Deducted

Post your Comment

Inappropriate "content download charges" by vodafone

Post your Comment

Vz-vicms

Post your Comment

Close value pack...

Post your Comment

Main balance Wrong Deductions

Post your Comment

Network and connectivity issues

Post your Comment

Related businesses