Vodafone India Complaints & Reviews

Getting messages and calls from vodaphone that your currecnt connection would be terminated if oustanding bill not paid.

FYI, we ported from vodaphone -airtel-jio TWO years back, after clearing all outstanding bill . Even i had paid an advacne extra amount at vodaphone Care Center apart from normal bill, to avoid any issue.

Now suddenly after two years we are getting messages and calls from Vodafone customer care that we have an outstanding bill of around RS 237 and current connection(JIO) will be terminated if the amount is not paid.
I enquired at the vodafone service center too about the issue, even they were not able to provide me the bill and clarify me on the outstanding charges.

I would like to know the breakups of these outstanding charges and their basis ?

During the porting process I had confirmed twice from the vodafone employee at service station that my dues were clear.

Applied for porting out request on 1st Jan 2021, but the request got rejected without any reason..

My main account balance was debited twice just few minutes back and Rs 6 3+3 has been deducted from my main balance since I and using unlimited pack which valid till 13th of Jan 2021.

I have recharged my mobile with Rs. 399, at 03-Jan-2021 | 14:19PM, for Rs. 399, order id PRE[protected].

But what the hell is going on I am not sure, the pack is not reflecting on the mobile. And there is no way you can talk to a customer care, only some junks regarding their stupid offers you will get to know from useless 199, 198 numbers.

VODAFONE YOU ARE LOOTING. YOU ARE LOOTING.

Dear sir/madam,
i am using vodafone number since very long time and now i am very tired of your customer care support and network services.
here are some points,
1. costly postpaid plans
2. poor network issue
3. no response from your agent
4. frequently call dropping
5. no network coverage in the middle of city

I am not able to send or receive messages. I have already raised complaint but they are taking too long. I can't do anything without messages because everywhere we need otp and I am not receiving that. Please do the needful.

I have port my number from jio to vi. Vi network came but when am trying to tele verify. It's not happening. Every time 59059 replying nothing. I am in very big problem. It's my primary number. Please help.

I regret inform to you that from last 30 40 days some amount has been deducted from my mobile. No [protected]prepaid . I therefore requested Rs 350 may be refunded forthwith otherwise I will compel to port my no to another mobile company immediately.

Hi,
Since last 5 months I am getting notification to clear outstanding bill for some other number. And immediately 2 days after that my International Roaming service gets barred. I have raised SR several times and vodafone apologizes for this mistake and resume my service but the same story gets repeated following month.

Impact: I can't use internet banking for 20 days a month

Desirable resolution?: Vodafone should unlink that wrong number against my number and email id and catch hold of the real person who was holding that number

Complaint against Vodafone team: The backend team is so pathetic and arrogant that they don't even see the details I mentioned in SR and just keep closing the tickets asking me to clear the outstanding amount on the number which was never ever mine.

Dear Sir,
i am not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to BSNL...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -

1.i did not recharged my mobile, as for as company rules so outgoing SMS barred...
2. i suppose to change message centre no.- did the same but no result...
3. i have to change the handset - tried but no result...

moreover the Custmoer care NOT responding and they are not giving a chance to speak ...
Plz help me... my mobile no. is [protected]

Recharge was not done but money deducted from account.

Please note that i have not been receiving incoming calls and sms on my vodafone no [[protected]]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all my business and customer relationship.

Raising Complain since 10/12/2020 and they say its resolved, but the issue is still there. Went to 2 different outlet and they just say we will update...

MNP message sending failed again and again.Tried all the tantrum by Vi customer services but still not working...

Emainder
Please send Complaint Number Urgently This E-mail ID an Whats App No. [protected]

उपरोक्त विषय अनुसंगिक जनाववाणु के मेने World Institute of Research and Devlopment के खिलाफ केस फाइल किया हे। ओर आपकी तरफ से एसा बताया गया था की आपका केस 7 दिन के अंदर अंदर सोल्व हो जाएंगा। मेने मेरे केस के बारे मे सभी इन्फोर्मेशन (माहिती) २७ मई, २०२० को आपको दे दी थी। उसके बाद पेमेंट भी कर दिया था।

आज उस बात को लेके 220 दिन हो गए हे लेकिन आपकी तरफ से कोई मेल या मेसेज मिलता नहीं हे। ओर मे आपको कॉल करता हु तो मेरा कॉल डिसकननेक्ट कर दिया जाता हे। मुजसे कोई कुछ भी रिपलाय नहीं करता हे।

मेरा केस किस स्टेटस पर है ओर मेरे केस के बारे मे क्या कार्यवाही की गई है वो सब मौजे जानना है। आपने ने मेरे केस के बारे मे जो भी कार्यवाही की हो वो मुझे मेल द्वारा भेजे। ओर आपने World Institute of Research and Devlopment को जो नोटिस भेजा हे वो भी मुझे भेजे। मेरे केस का स्टेटस क्या हे ओर कब तक सोल्व होगा उससे मुझे उपडेट करवाइए।

आपका आभारी

किरणकुमार बारिया

मो।नं ९६८७०४५८३५ ([protected])
[protected]@gmail.com

[protected]
Deposit postpaid amount
700 rupees

I was charged for "Video" and "pre embedded games" for a total of ~50rs
I didn't sign up for any any value added services and no such services are currently active.

This is my 2nd complaint this month! I have a been loyal vodafone user for a while now and have been using the same number from so many years but from last year you have been deducting money from my balance without a reason which honestly very frustrating and unfair! Although i have already complained once last year again you guys are back at your unreasonable deductions! Kindly resolve this asap!!

Below are attachments of something I have never subscribed to but you have unreasonably stealing my balance so that i will recharge repeatedly?? Is this a new way to do business?

Hi Team,

I am Advocate Gyan Prakash Pandey, I visited to Naraina Vodafone Store in connection to my friend who wanted to some information related to number port.

I met there a person name called Tarun Kumar having contact number[protected] working in Vodafone Store. He assisted us and we came back to our home, in night around 11.15 PM he called me and misbehaved and also demanded 20, 000 for giving such assistence at Vodafone Store. I do have all recording and the what's app message clip in which it is clearly evident that he has asked 20000 rupies.

I will also file police complain for using slang and derogatory comments in the call conversation also he called 3-4 time in night and also send provoking what's app messages.

Hence with this complain I will ask from the concern department to take strict action who spoiling the brand name of the reputed company like yours.

Regards,

Advocate Gyan Prakash Pandey

[protected]

I applied for Sim Port (MNP) on 26 December 2020 from Airtel To Vodafone. My Airtel network stops working on 29 Dec at 11 pm. Then I inserted my New Vi sim in my phone. Network is there but I can't make any calls and messages as Tele verification number (59059) is not responding. They kept declining calls and not responding at all. I am in a big problem right now. Please Help
My Number- [protected]
My alternate no - [protected]

For the last three to four months three of my Vodafone numbers have been blocked (one fully blocked and 2 incoming blocked) even after paying all my bills. I have launced multiple complaints as well as talked to multiple Vodafone agents but no action has been taken. Even after blocking the numbers bill was given to us and we paid it before due time. We are trying to port out of this ### network but they are not letting us do so as it requires OTP which is not possible because of the blocked numbers. I have attached the payment details as well as the complainant details. This ordeal has caused a lot of inconvenience and loss for me. Hoping to get it resolved asap.