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Updated: Nov 26, 2025
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S
sonaliinarrchtech
Feb 1, 2021
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Hello sir/mam,
from December 2020 up to I am facing the problem of deducting money from the main account. when I try to make call to customer care they don't give me the option of customer care. a lot of money is deducted from my account. one day I made a recharge of 500. soon my amount deduct and it happens 2 or 3 types and after that my balance shows zero. when I try to talk with customer care but they didn't provide me customer care option when I call on 198. all time I got a message help thank you for using the contest. you have been charge rs 7 .your balance is 0 or the remaining amount. i don't use an app or any services I have activated, then why it happens to me continuously.
Vodafone India customer support has been notified about the posted complaint.
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    N
    nitinkumar kakulde
    from Pune, Maharashtra
    Jan 31, 2021
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    Twice time deduction in every month from mobile service Vodafone, this is wrong . I am not even use mobile and no services activated, please see SMS which I received and check my account balance is really deducted Rs7 so total Rs 14 in every month, please see attached image for proof.
    Vodafone, return it and stop stealing our money
    +1 photos
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      R
      RayM
      Jan 31, 2021
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      Vodafone has been activating services on its own without my consent and deducts money for it. Even after stopping the services, I never get the deducted amount back. It happens almost every month, the deducted money varies between 50 rupees to a almost a hundred sometimes. They constantly tell that I've done it from my phone which is a wrong accusation. I'm totally aware of what I do on my phone and how I proceed about any task or work on it.
      I have deactivated the value added services of Vodafone, it still happens. It is ridiculous how many times I have to message 'STOP' to their numbers. I have never gotten any service this way not the money back.

      Please Look into this as soon as possible.
      My Vodafone number is [protected].
      Vodafone India customer support has been notified about the posted complaint.
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        K
        Krishnendhu b
        from Kayankulam, Kerala
        Jan 31, 2021
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        I recharged my idea number [protected] with rs 129 online and the money was deducted from my sbi account. The recharge was successful but it doesn't get activated.i did the recharge on vi website and im attaching the screenshot of receipt of recharge with this complaint.
        +1 photos
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          B
          Balakrishna Acharya
          from Bengaluru, Karnataka
          Jan 30, 2021
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          Address: LR bande bus stop
          Website: www.vodafone.in

          Hi,

          I have Ordered a sim card for emergency usage few days back on march 2020 but still not received and no update. amount fully paid online.

          Order ID: DCHD[protected]

          I could have walked directly to the vodafone store and done this myself.

          Sim card not delivered yet after servral followup no update and I request to issue my entire refund amount and Vodafone has to pay me penalty of 10000 amount for not delivering new sim after payment accepted.

          Never ever seen such a worst service!!!.

          ESCALATE TO HIGHER LEVEL NOW!!!

          Regards,
          Balakrishna
          [protected]
          +1 photos
          Vodafone India customer support has been notified about the posted complaint.
          Feb 05, 2021
          Updated by Balakrishna Acharya           Hi Team,

          I made payment for the new sim from an authorized Vodafone portal new-connection/buy-postpaid-sim-connection-online.

          NO SIM CARD DELIVERED TILL TODAY.

          If we call customer care no update and disconnecting the call for no reason.
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            E
            Ek din vi khareed lunga
            Jan 29, 2021
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            Address: India
            Website: Fun portal

            My name is sangam Tiwari, there are few messages i got from vz-vicms that I have been charged rs 'x' amount for downloading fun portal but I didn't download any fun portal and I don't know how it happened, this is complete case of fraudulent and I need my money back.
            +1 photos
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              S
              Sharenairtel
              from Daman, Daman and Diu
              Jan 29, 2021
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              Address: Gujarat

              When i requested for port Vodafone doesnt allow if bill is pending. i have cleared dues after that only process has been done for porting. Now suddenly they have barred my outgoing calls saying that previous bill is pending. From where to pay your bills once number is ported to airtel. now wherever i am trying for payment whether its is google pay or phone pay they are not accepting showing message that there are no dues. What to do ?
              Vodafone India customer support has been notified about the posted complaint.
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                M
                Murali Krishna Koneru
                from Hyderabad, Telangana
                Jan 29, 2021
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                They have deducted the amount from my main account 20 rs in the name of fun portal.
                Vodafone India customer support has been notified about the posted complaint.
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                  M
                  Murali Krishna Koneru
                  from Hyderabad, Telangana
                  Jan 29, 2021
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                  Amount deducted from my main account without my notice and intimated me that thanks for activating fun portal. My mobile is samsung duos old phone. How can i activate
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    Aditya202013
                    from Wani, Maharashtra
                    Jan 28, 2021
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                    Balance deducted automatically, without subscribe any thing
                    customer care said it want refund

                    It is very dusterbing and anying
                    Vodafone India customer support has been notified about the posted complaint.
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                      I
                      I_t_i
                      from Noida, Uttar Pradesh
                      Jan 28, 2021
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                      Hello ... I don't know but on[protected] suddenly 22rs. Was deducted from my account under the name of fun portal but I haven't activated any such service... Then on 19th Jan it deducted 7rs. Again & now on 28th Jan 2021 they deducted 10 rs as ppu_game . I have not logined any such game also I m not even using internet on this no. ... Their customer care number never connects, very poor service I don't know how to get my *40* rs. Back in total... I m fade up from this network ... They are just stealing all money like robbers ... I want my money back else I m changing my network.
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
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                      When my money will be refunded ... It's taking long no action had been taken & similar msg still appearing in my inbox
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                        P
                        Pramila Yogesh Shetty
                        from Vansada, Gujarat
                        Jan 27, 2021
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                        Address: Silavassa

                        Today I received this message and u deducted 5rs. But I was not installed any games like that .before also ur company activated some caller tune and detected money which I was never activated. Plaese stop all this.

                        Hello!
                        Thank you for using Pre Embedded Games,
                        You have been charged Rs. 5
                        Your balance is Rs. 35.3
                        Vodafone India customer support has been notified about the posted complaint.
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                          P
                          PawankumarHG
                          from Kolkata, West Bengal
                          Jan 27, 2021
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                          Address: NA

                          Hi Team,

                          I am seeking to port out following 3 nos from Vodafone

                          a. [protected]
                          b. [protected]
                          c. [protected]

                          However, all the request for port out are being rejected by vodafone (reply from no. 1900) citing contractual obligation. I have been using these nos for more than 3-4 years, but want to port out as the Vodafone has seriously deteriorated in customer services.
                          Vodafone India customer support has been notified about the posted complaint.
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                            D
                            Dharmendrat79
                            from Vapi, Gujarat
                            Jan 27, 2021
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                            My
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              Anjana Minj
                              Jan 27, 2021
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                              VICare - Unbilled amount being charged after porting out

                              I have ported my connection from back then Vodafone to Airtel 3+ years ago.
                              Recently I have been receiving messages from ViCare mentioning that I have unbilled amount outstanding during the porting out process. I have also received a warning that if I do not clear the amount of Rs. 489.92 then it Vi will create an interruption with my current network connection according to the TRAI guidelines.
                              Before porting out I had cleared...
                              +1 photos
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                              V
                              Vamshikrishnadumala
                              Jan 27, 2021
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                              Address: Hyderabad

                              I have received a message that
                              Hello!
                              Thank you for using FUN PORTAL,
                              You have been charged Rs. 22
                              Your balance is Rs. 17.37
                              I had never used said fun portal, and I have charged said amount Rs 22/- Please refund the amount by vodafone idea, if not will change the sim
                              +1 photos
                              Vodafone India customer support has been notified about the posted complaint.
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                                K
                                Kismat Chhetri
                                Jan 27, 2021
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                                Address: Mirik

                                Televerification number is not working
                                They are saying to contact customer care
                                Vodafone India customer support has been notified about the posted complaint.
                                Jan 27, 2021
                                Updated by Kismat Chhetri                                 Televerification number not working
                                Jan 27, 2021
                                Updated by Kismat Chhetri                                 Can call me on [protected]
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                                  8
                                  87 Yuvraj Singh 9 A
                                  from Kanpur, Uttar Pradesh
                                  Jan 26, 2021
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                                  Dear Sir,
                                  iam not satisfy with your Internet Network
                                  Coverage n Data Packs...Hence, i thought to move to JIO..then i have started
                                  to send SMS to 1900 for Porting...
                                  but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
                                  by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -

                                  1.i did not recharged my mobile, as for as company rules so outgoing SMS barred...but monthly iam recharging
                                  my mobile not less than 150Rs.
                                  2. i suppose to change message centre no.- did the same but no result...
                                  3. i have to change the handset - tried but no result...

                                  moreover the Custmoer care representatives not available for 3 days, n they are are not giving a chance to spk ...
                                  Plz help me...
                                  - AJIT SINGH
                                  Vodafone Mobile No. [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    T
                                    Tarlika R Parmar
                                    Jan 26, 2021
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                                    Dear Team,

                                    on 25.01.2021 I did recharge for amount Rs.555 for mobile number [protected], amount deducted from my account but recharge not done, request you refund the amount
                                    +1 photos
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                                      M
                                      mukvrm
                                      Jan 26, 2021
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                                      Address: VI UP east

                                      Dear Vodafone,
                                      I am mostly on internal roaming and you guys keep on deducting my main balance without any request. I am using mobile number [protected] which is with VI up East. I recharged for 500 and on 25th Jan 2021 my phone was kept on the table and I had not used it and I was surprised to get the notification message which says "Hello! Thank you for using VIDEO, You have been charged Rs 15 and your balance is 389.75"
                                      Please look in to it and refund the amount. I don't want any additional services other than calling, sms, data and international roaming. Please take request and ensure this is not happening again else I will change my operator.
                                      Vodafone India customer support has been notified about the posted complaint.
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