Vodafone India Complaints & Reviews

Dear Sir, I am great sorrow to inform you that your executive Minakshi at barpeta road has a ridicules behaviour and she is don't know how to deal with a customer.And her nature is so bed this is harmful for your business. So that I hope sir you will take recent action to her My respected sir this is my kind information for you and your business. I hope you will take immediate action from her. Immediate dismiss this person for your company

This is with regards to my bill dated 5th March 2015 for my number [protected] where I am charged for d2c_mazaa_99 twice i.e. Rs. 198. I really dont know what this d2c_mazaa_99 is. Even if i had browsed it than the volume o[censored]sage would reflect in the bill which is showing as 0.00. This means I am being charged fraudulently by Vodafone, or may be it is because I have ported out. I had already cleared the payment of Rs. 550/- which was well enough for settlement of dues with vodafone, but just because of this Rs. 198/- for d2c_mazaa_99 I am charged high. Please rectify this bill and settle the payment. I do not want to encounter any issues arising there in for the future.

I am on a combo 399 + 199 data unlimited plan on vodafone. First they don't let me change my plan, I tried changing it thru their app bit it failed and on top of that they removed my existing unlimited data plan. Please note these has been no information, not even an sms stating that my data plan is being removed. Just for information, my Internet usage is nore on the phone that is why I selected this unlimited plan. Since last 20 dadays I have been using my phone without unlimited Internet and now I got a call and a msg stating that my unbilled amount is Rs 5000. I think they are just making easy money. This is my plan, if II don't change my plan and if the company does it than they should bloody inform me. This is just a mere shame that this is happening from Vodafone. I been on Airtel for last 10 years, I had no problems, on vodafone the experience has been horrible. I called up their customer service but they refuse to help. They were smilingsmiling when I said that I will approach consumer forum. I request you to pls look into this so that atleast some other person does not gets strangled into all this

I have bought the 2GB packs of 3G data plans for my prepaid Vodafone connection in Bangalore. My data usage balance is almost 4GB. Yet, my mobile Internet is slower than a dial up connection. Even a simple page loading takes at least half a minute. Please help. Number is [protected]

I have taken a Vodafone sim card ([protected]) 10 days back from a outlet and it's not yet activated. No one is giving proper reply.This guy ([protected]) is vodafone representative and no proper response from him too. I would like to escalate this further. Please provide Prepaid Sales DGM number of maharashtra. If this kind of service you are providing ur customers why should I stay with vodafone & would like to port out to Idea . This is heights of negligence on the part of vodafone company. Go to hell Vodafone !!! Should you have any queries contact me on [protected]

Dear Sir, My mobile number is [protected] .From the past 12-15 days, I am not being able to use my mobile internet service properly.The network keeps fluctuating throughout the day. A text on whatsapp gets delivered after 10-12 minutes. After 12:00am everyday, I do not get any network. I am simply not being able to use internet for anything after the said time. Even after repeated complains to the call centre, my problem hay yet not been resolved. I am not at all happy with Vodafone's service. Please look into the matter and kindly do the needful. Sayak Chatterjee. [protected].

Sir, I have got a mobile number [protected] and is active for many years with uninterrupted payment made every time. In the mid-month of December 2014 i was continuously bothered by few executives of vodafone who said some payment for the number [protected] is due. Though i argued continuously that i donot have such connection and all my numbers are ending with 56697, i wanted to close this issue by paying an amount of Rs.354/-(approx) as they threatened me to put me in CIBIL. However, immediately at that time, i have given a complaint that this number doesn?t belong to me and requested them to close this. The executive agreed to do so and confirmed that this is closed and no more trouble for me will be faced. Also, i sent an email to vodafone customer care centre at that time. To my surprise, today on 11th Match 2015 suddenly my outgoing calls are barred for the number [protected] for unknown reasons. I went to vodafone centre to compliant where they said i have to make payment for this number to get my number activated. For no fault of mine, they want me to pay the rent for two months and is absolutely harassment. Further, they say it is taken in my name in the month of august and all calls till last date o[censored]se has been paid. but since they have not done the closure from their end i am now the sufferer. I got the written letter, closure mail sent to Vodafone and spoken to the executives for closure in December 2014.Requests the vodafone customercare to release my number [protected] and close this other number which is reflecting in my name wrongly ([protected]) so that I donot face any more problems. IF still this is persisting I will have to go to the consumer forum, Media and seek appropriate justice including approaching the police. Kindly resolve this immediately Rgds Venkat [protected]

when i got a call from one of your representative regarding about vodafone feedback he misbeehaved and also he didnt provide me the valid information i was asking to him. i also deliverd a email to vodafone care regarding about some information but they didnt respond...

I had a plan of 450 ₹ 2 gb 3G internet. It was exhausted before expiry so i got a call from vodafone company to change my plan to 650₹ unlimited internet, so i changed it to that. Now in the same month bill period bill shows 450₹ + 200 and something for changing the plan from 450 to 650, in the next month again i got a call from vodafone to continue the plan. I agreed. But now for this month the bill was 450₹+650₹+ taxes total more than 1200 ₹ for using jst 3.3 GB data from my unlimited pack. And when i called customer care, he again gave me false info. And told me that ur activated plan is of 450 and 650 plan was a booster pack. How can someone suppose for a person to start a booster pack from the day one of bill cycle. And why should i pay ₹ 1200 for using 3 gb internet when i can get 7 gb in the same money spent. This is ridiculous.

I closed my all Internet service on my number [protected] before three month. Vodafone closed it for last two month and no deduction in my balance as well. But From last week this Internet service is reactivated on my same number without my permission not even give any message or call for active it again. When i tried to contact in their complaint cell on 198 number they firslty put my call on hold for 45 mins. when i again tried to know the reason all executives disconnect my call and do not give any answer.it happpen 4 times back to back.

I m senthil kumar, previously im working on x company, now i m relived that company.But my mobile number activate on company name. After i m smite all company documents, But till now not activate in my personal proof. So pl to take the action, incase not possible i m go to onther network

I received a call three days before to migrate my postpaid connection to vodafone. They told me 299/- plan described as, 900 local/national min & 500 MB internet & one local vodafone number free for life time. Next day an executive came and took 250/-. Today I got call, and she asked me to repeat my plan. I did same. She told me that free internet is only for 3 months, later I will have to pay 150 pm to continue and local free number service will continue @ 49 pm. I said, it wasn't told me. In this case, I am happy with my current provider. She said, you have submitted money, you can take a new connection. I said, I don't need. She said, in case, your money may take 6 month to return and disconnected the call. What should I do now ?

my name is mandeep singh from-jaitu, distt. - Faridkot (Punajb ) my no. is [protected]. this no. is without information stop in your company vodafone india. this no. is my permanent no. my sim no. H189918800000252782726. this no. is my bussness number so please enable my number please send me answer [protected] number. please this metter solve imejetly . thanks

I have port my No from Aircel to Vodafone. Its completed 25 Days but still vodafone people dont not start my number. Other hand aircel has stop my number before 5 days. Now i am not able to use my No that is very important to me. I am getting loss per because of my number is not started. So, Kind solved this issue otherwise will do the action and claim for this to consumer department. I need resolution Today.

On 11.03.2015, I received missed call at 12.22 am but due to sleep I can't attended it. I called on that no. at 03.20 PM and Rs. 60/- were deducted as I disconnected the phone in 23 seconds because a lady was talking vulgarly from other sied. No. was +[protected].

Hi vodafone, My mobile number: [protected] . Today i got spam calls frm: [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] etc, please stop them . I also want to know who are they ? please inform me as soon as. thankyou,

Dear sir, i had requested for 3g service activation on 27 th feb 2015.Till to date i have been calling everyday for the service activation. Your customer service is not only poor, I hadn't seen such an irresponsible team work. it is very displeasing. i have been vodafone customer from 10 years. NOw, i am planning to change to some other network. I am not regretted to say that yours is a very irrersponsible network. Please forward this mail to your higher authorities if you can.

I had requested for disconnecting my number [protected] in December. I was not informed about any submission of documents. I continued to receive bills from December to February. I received a demand notice in February seeking payment of bills for services that I have not used and after I requested disconnection. A customer care executive named Dheeraj called and agreed for settlement of the bill on payment of Rs. 1000. He assured I will receive a mail confirming the settlement pursuant to which I could make the payment, submit the required documents and disconnect the number. I am still awaiting his mail. Also Vodafone has sent another bill for February. I have called a lot of times on the customer care and sent various mails to no avail.

Dear Sir / Madam, I am Vodafone customer since 2009 (Mobile no: [protected]). I am based n Pune since 2012. Though, the number belongs to Mumbai Circle, I am still holding the same number at Pune. Since last 3 months, I am experiencing frequent call drops. (70% to 80%of the calls get dropped). This adds to the 1. Bill amount 2. Inconvenience in communication 3. Time loss I request early rectification of the same, else I will be compelled to shift to other service provider. Kind regards, Ajay

Dear Sir,

I have above no's which have been ported on 30th Oct. 2014 due to poor connectivity of MTNL net work.

However, I am surprised see, while receiving the following bill's of above from MTNL.

[protected] Rs. 167.00 for period of 1st Nov. to 30th Nov. 2014, same are still being raised.
&
[protected] Rs. 20.00 for period of 1st Nov. to 30th Nov. 2014, same are still being raised.

Sir, this is the position despite receiving of their following mail after my lot of follow-up:

1503 MTNL <[protected]@bol.net.in>
Jan 31

to me

Sir,
With the reference of your complaint we would like to inform you that billing adjustment has been given on your both numbers.

&

1503 MTNL
Feb 4
to me

Dear Sir,

Please ignore these received bills and security amount will be refunded you after 60-90 days.

Now, your 24 hours customer care centre or something at School Block, Shakar Pur, Delhi 110092 has informed while visiting on 07.03.2015 that one of my no. [protected] has been blocked by you.

Please look into the matter & advise me
1. Whether I am supposed to pay the dues of both the net work even after porting of no's as you have start charging from 30.10.2014.
2. Pl. inform me the date the blockage of my no. & status of your dues during blocked period as I am not able to use your no. for last number of weeks.


Regards,

RAJINDER KUMAR,
mail : rajinder.[protected]@gmail.com
MOB. [protected]