Vodafone India Complaints & Reviews

Address: Varanasi, Uttar Pradesh

Hello, I am many time send porting massage (PORT [protected] for 1900) but I have not receive UPC code massage, I have receive this massage (The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details). So Please Provide UPC code for porting My Mobile No. [protected] Name Deepak kumar Jaiswal

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H

hiral1911

from Mumbai, Maharashtra

Apr 16, 2018

upc code not received after repetitive porting requests

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Address: Gurgaon, Haryana

Hi, i have recharged my vodafone prepaid no. through online transaction for which amount was debited from my bank account but not creadited in phone balance. Need your urgent intervene as no resolution was found from customer care no. as well. Regards

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Dear Sir/Madam,
My name is sonali s mhamunkar. my mobile number is [protected] i m using this number last 6 month, my query vodafone company charged me Rs 89/- extra in 07.02.2015 to 06.03.2015 billing cycle. so i want refund Rs 89/- with service tax.
vadafone company activated 100 LN mints @ Rs.40/- and also charged me family and friends 49, Rs 49/-
My another complaint is one of vodafone agent misbehave with me, when i asked for this resolution he gave me stupid
reply and tell me "paisa refund nahi mekega kaha par bhi jake complaint karo" and he disconected my call.
Kindly refer following attachment and revert me accordingly

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S

sonali utekar

from Mumbai, Maharashtra

Mar 11, 2015

Please resolved my query as soon as possible.
Your faithfully.
Sonali s mhamunkar.

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Address: Junagadh, Gujarat

नमस्कार सर, में चिराग चोटलिया (+91-[protected]) फ्रॉम वेरावल सोमनाथ मेरी कम्प्लेन प्रकार है : मेरे
अंकल श्री मुकेशभाई चोटलिया का वोडाफोनका मो. न. है [protected]
जिसमेसे हमने करीबन इन तारीख को "पेरोट" नाम वाली कॉलर ट्यून चालू करने
के लिए[protected],[protected],[protected] और[protected] मेसेज किया
है. हमने जब कभीभी इस बारे में वोडाफोन कस्टमर केर वोडाफोन स्टोर में
बात की तो उन लोगो का यही कहना है की "अब की बार हो आपकी नाम वाली कॉलर
ट्यून चालू जाएंगी." मगर अभीभी चालू नहीं की गयी है. बकायदा मेरे अंकलके
फ़ोन पर कॉलर ट्यून चालू है मगर वो सिर्फ वो सिर्फ कंपनी की बज है। इस
बारे में मेने वोडाफोन हाई डेस्क से भी बात की जिनका मो. न.
है [protected]. परन्तु भी उनका भी यही कहना हे की "इस बार मेसेज कीजये
जाएंगा. " तो सर जितना जल्दी हो शके इसका उत्तर दिजयेंगा. आपका विश्वाशु

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Address: Mumbai City, Maharashtra

Hello, this is the second time Vodafone has charged a heavy bill to me. Apparently the un billed amount is 10K and my credit limit is Rs 800. My services were blocked this morning as the un billed amount was above my credit limit. What I fail to understand is that how was the un billed amount so high even when my credit limit is Rs 800, and if it was being used, why was not I stopped/intimated about this earlier. I need a resolution on this ASAP otherwise I am going to take this to the highest level possible.

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Address: Pune, Maharashtra

Hi, Recently i have bought a corporate sim from Vodafone, they have levied a huge roaming charges for data usage which was within my plan. I also have complained and mailed regarding this but have not received any solution regarding this matter. Kindly take some appropriate actions for the same. Regards, Suraj

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Address: Thane, Maharashtra

My name is sonali sachin utekar, i m residing in thane my complaint is that one of your executive has missbehave with me on 11.03.2015, executive name is chandra shegal, city mumbai i tell my all problem regarding my vodafone bill this guy has not behave and not provide satisfyed answer and he disconnected my call when i talk with him. my query is that when i received your vodafone bill the every month your company has charged me Rs 49/- for family and freinds 49, but already they charges me imc0 paisa @ Rs 98, so i want refund Rs 49/- and also thay charge me 100 ln mints @ Rs 40, without my permission they levid this charges in my number. if your company has not refund my charges So i will not paid vadafone bill. please take neceesarry action to this guy and refund my charges. Your faithfully, Sonali sachin utekar.

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Address: New Delhi, Delhi

Since, I take the connection from vodafone, they are seriously harrased me mentally and harrased,
every month they barred my outgoing calls without intemation,
overcharged bills evry time
worst and pathetic behaviour of call center and vodafone store employees when contacting
they just want to deposit the money

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Address: Mumbai City, Maharashtra

Hi, I got an SMS from Vodafone today morning stating that my outgoing services have been restricted. On calling customer I spoke to one Mr. Giriraj who said I have exhausted my credit limit. On speaking to his supervisor, Mr. Iftekar I was told that multiple users are facing this issue and that it is a Technical Error. It seems the credit limit getting exhausted is not the issue as my corporate plan discounts were yet to be applied. He said that Vodaone DOES NOT know when the issue will be resolved and till then I cannot make any calls. It really is pathetic that the customer service associate is not aware of an existing network wide issue and that Vodafone has NO IDEA when the issue will be resolved.

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Address: Meerut, Uttar Pradesh

I prashant panwar ph no is[protected] call to your customer care 111 and 198 on 198 your employee show misbehaviour which is not tolerable and on 111 no customer executive does not receive the call in fact put my call on hold and start talking to each other the call i make is between 2.56 to 3.10 plz solve my problem if any one is there who is taking his job seriously the money which is deducted 69 RS from my main balance which is 72 before deduction

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Address: Chennai, Tamil Nadu

Yesterday 9 March. I subscribed 500MB data pack in my number. Usually. I receive warning message regarding my net usage. But this time, I didn't received any message and suddenly they taken my balance amount. I call Customer care and spoke to Kartik regarding my issue but he disconnected my line instead of resolving my issue, again i called your customer care. one of your agents promised for call back today, but still i didn't receive any follow-up call back on this. I tried to call customer call number now but they have blocked my number to reach customer care. Shame on you guys. You guys doesn't no how to treat customer. you guys are robbers cheaters and etc...I will post in all social network regarding my issue untill i receive proper resolution on this.

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S

Shariff85

Mar 10, 2015

My number is [protected]

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Address: Warangal, Andhra Pradesh

Hai, My name is SANDEEP KOLLURI, I'm a Vodafone Subscriber and I'm using Vodafone network SIM with the number [protected], since 2012. I purchased that SIM from a retailer shop.I gave him proper ID proofs along with my PassPort size Photograph and I signed in that application where ever it is neccesary, and also on my Photograph when it was attached to that application. In 2013, I guess it was January or February, I didn't remember clearly, I lost my SIM, I want to another SIM with that same number. So, I went to your Vodafone store near to my area along with ID proofs. At that Time One of your Employees told me that my ID proofs are not matching and he refused to Issue another SIM. I tried to Explain to him, finally he confirmed that they Issued the SIM on my Sister's name which was Wrongly mentioned as PRASHANTH instead of PRASHANTHINI in My Ration card (it is the Only Proper ID Proof/Residential Proof, at that time when your employees requested). So, they Issued a SIM on PRASHANTH name only which was signed with my name SANDEEP KUMAR. I asked him to change it to my name bcoz i'm using it and I submitted my Photograph and with signatures. But they Refused change it. A few days back I lost that sim again, So, Today, i.e.10/03/2015. i went to that same stores to get another SIM on my mobile Number [protected], Which was lost. At counter Number "A", (this is the store location in google map, https://www.google.co.in/maps/place/Vodafone+Store/@18.000637, 79.585628, 17z/data=!3m1!4b1!4m2!3m1!1s0x3a33450baaaaaaab:0x52f1e339615a469a) They are Arguing with me same as that Employee I faced in 2013. Like, they want my ID Poof as PRASHANTH not as SANDEEP KUMAR KUMAR (which was also showed/mentioned in My Ration Card). Tell them to rectify my problem. I am EXPECTING a MAIL from you regarding to this issue. My email is [protected]@gmail.com Thanking you

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Address: Bangalore, Karnataka

Dear All, This is regarding the porting of the ph no.[protected], to other network. Which has been cancelled without intimation. How can u do so?? Why dint u call me once? My payment due date is on every month 19th. I how can I pay without Your information or final settlement bill. II called your customer care on 8th and 9th for the same and they confirmed me it would be done. So far no information and I just got call from the tata do come, that the request is being rejected by Vodafone. Since I did not paid the out standing. I need u to port my no within 24 hrs.if not so I will speak to TRAI.. .

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Address: Gautam Buddh Nagar, Uttar Pradesh

please go thru the trail mail again... you spaced something over there. i am asking for 24.12.14 to 23.02.15 and you are narrating for 24.12.14 to 23.01.15 first you shall have to entertain the period 24.12.14 to 23.02.15 for the vodalive charge. second, do not tell me about how to charge it. either technically or practically.we are not here for hard core discussion about RND in rocket science. Be damn sure about that charges charged for vodalive which is not activated by myself and there is no reason to return for this topic . simply re exercise on it and get back to me.. either take the bills amount for voice and sms and deduct vodalive charges or forget everything.i do my best for the same. if you are good customer service provider you might be accept "SIGMA RATING" AS one exceptional case in 6 lack in majority to give reason to return for your respected subscriber/customer. but i noticed you are hardly accept the concern and hesitating to going thru this. you want your terms policy and your defaults best ever and customer is waste. you want to fetch money from customer by "hook and crook". i shall be highly obliged for this otherwise you already harassed much which is not need to describe. PS: "We request you to make timely payment to enjoy uninterrupted services." since dated 24.12.14 to 23.01.15 i am having interrupted services from your side even though your already closed my request without giving me any solution. FYI, my alternate number given by myself in the trail mail is always available ever with you but you are damn stand on you written below line. "We would like to inform you that in reference to your e-mail, we tried to contact you on [protected] at 12.42PM, however, your mobile number was not contactable as it was disconnected by the user." so what can i say..or remain to say.. i assume so, you will entertain my previous mail besides this. and will not repeat the regular saving standard templates as usual u sent saying that this is your policy or etc. even if, your policy has been changed two times with me during the concern. Period.

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V

VA UN

from Naliya, Gujarat

Mar 10, 2015

Humble Respect !

Not appropriate action has been taken yet.

i am extremely sorry to say this . i am very disappointed.
i will not give you any chance to entertain me.

your vodafonelive comes to like vodfone without life.
and did hell my life..

i had to call and stop the BIS service then today i calld to know about the solutions.. @ nodal customer care.

please deduct the complete vodafone live charges for both month and go thru the trail mail.

i will not accept any offers from you..your offers are not clear than earlier it said that 50% on bill now it come to in terms of for the charges of vodafonelive only.

"CRYSTAL clear i will pay all charges besides vodafonlive till now on pending bills."

Otherwise!
as you wish carry your policy.

i am so tired to fight with you.

thank you so much for your esteemed support.

x
varun
[protected]

PERIODS.

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V

VA UN

from Naliya, Gujarat

Mar 10, 2015

Dear Mr. Pachauri,
We have received your email dated 26/02/2015 for your Vodafone mobile number [protected]
We would like to inform you that in reference to your e-mail, we tried to contact you on [protected] at 12.42PM, however, your mobile number was not contactable as it was disconnected by the user.
We would like to confirm you that we have checked the usage details from 24.12.14 to 23.01.15 and found that you have been charged for the genuine usage originated from your SIM card.
Please find below the details of the charges levied in the bill:
Name of the pack

Total Usage made

Total Charges levied

Discounts

Charges/Post free usage charges

VL – 390 MB

Rs. 1, 617.60

Rs.00

Post free usage charges are 4 paisa/10KB.

Further, we would like to assure you that we cannot bill you for usage that is not made or received on your SIM card.
As per the details mentioned above, we would like to inform you that reversal of 50% has been offered to you. We regret but we cannot offer more than 50% of Rs. 1, 617.60 that is Rs. 909.
Kindly confirm us if you agree to this so that we can assist you in the best possible manner.
Please be informed that data usage is also consumed when you switch on your “Data” connection in your handset due to auto synchronization
We request you to make timely payment to enjoy uninterrupted services.
In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help
Priyanka Negi
Appellate Office
Vodafone Delhi
Contact numbers:
For any queries call 111 (chargeable for agent access @ 50p/3min) or +[protected]standard calling charges applicable)
For complaints/requests: 198 (toll free)
Appellate Number:[protected] Available between 9:30 a.m. to 6 p.m.(Monday to Friday)
Fax number:[protected]
E-mail: appellate.[protected]@vodafone.com
Website: www.vodafone.in
Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu
for information regarding your bill, account balance, data plan details/usage and more.
Now experience our newly launched My Vodafone App.

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Address: Fatehgarh Sahib, Punjab

I have bought a new postpaid Vodafone sim and purchased monthly plan of rs. 400. On 25th feb my number got activated and on 8th March my Vodafone app is showing bill of rs 1760. Regarding this I contacted with customer care and customer care executive told me your plan is being divided according to 15 days. But problem is what I hadn't any pre information about this. Not from Vodafone store nor even customer care.. But after charging this much bill in just few days when I talked with customer care officer about this problem.. he just behaved rudely and disconnected my ph. After saying this, that he can't help me out. I am just getting confuse that with whom I should talk about this matter.. customers care executives are saying that I should talk to Store executive from where I bought sim.. and store executive is saying that I should talk to customer care executives as well as they don't have any call summary of my number .

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Address: Kheda, Gujarat

Respected Sir i am using fireforx 36.0 latest version, as well as goolge chrome latest online downloaded cum updated browser thought i cant get the full scree view of your vodafone portal so please guide me for concerned matter, or if it have any problem regarding your portal css setting than do it or hav issue about broswer than let me acknowledge about it

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Address: New Delhi, Delhi

that we are the people of the karam pura requesting to you with bow hands that we are facing the radiation problem from the last 3 weeks which is caused by mobile tower installed in our block in g-10 on the roof of the floor in karam pura.on the time of installing the tower we informed the owner of the said house as well as the company of the mobile tower that it will be very harmful and very dangerous to the human body of the town/mohalla but they ignored the request of the people residing in the same locality that the tower is releasing the high radiation in surrounding area due to this cause poeple are suffering from many diseases i.e. hypertension, bodypain, headache etc.please take legal action for such kind of culprits and taking steps to remove the mobile tower from our area because we are facing very dangerous diseases from the tower

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Address: Mumbai City, Maharashtra

Dear Sir /Madam, My Mobile No is [protected] & my Relationship No is 8.11519199.00.00.100037, on dated 12 Feb 15, I had received a missed Call from +[protected] this no & then it automatically started dialing from my cell & even after disconnecting the call it was dialing automatically & it happen several time, now I got bill for Rs. 8183.50 which is very huge amount for me. I had word with Vodafone Customer care several time but they told me that you have to pay this Amount compulsory, otherwise they will disconnect my cell. Normally every month Vodafone I m getting bill for min 1000/- to- 1200/- which is paid on time by me. & why should I pay this amount without any use, I am not capable to pay this amount because because it was totally fake call, I dont know who share share my no with them, I think vodafone share their customer number database to this type of fake advertisement, so they make call to vodafone customer & make huge bill. Our vodafone numbers is not safe with vodafone. I also request them to wayoff this amount & i am ready to pay my Bill amount which is not including this fake call charges. Please help me out because i am totally handicap now. Regards., Pranil Hiwale [protected]

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Address: Chennai, Tamil Nadu

I called customer care regarding about my balance deduction 1st time called 17:25 tuesday 10th march 2015(4mins 24sec) he put me hold and they didnt give responce 2nd time i called 17:29 tuesday 10th march 2015(4mins 31sec) they also didnt give responce I humble request you to take care of customer service otherwise i will complaint in TRAI My mobile number is [protected]

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Address: Hyderabad, Andhra Pradesh

It is already one week from the day which i raised a complaint against promotional sms, Am facing problems since 3 months. No one is responding to my emails which i sent to corporatecare.[protected]@vodafone.com It is very bad, even i want to know about my billing details and all. Customer services are not working properly and very bad response . All False Billings and very poor customer services. Really VODAFONE is irritating me like any thing.

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Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 905

UPC Code Not Provide

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amount not credited

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Agent missbehaviour and extra charges levid in the bill

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Abbout not activation caller tune

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Horrendous Customer Service

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Extra Charges in Post Paid Bills

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vodafone number

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Disconnection without intimation, constantly harassment

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Outgoing Services Restricted

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deduction of money from main balance and misbehaviour from your employee

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Charged my total balance

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Irrespective behaviour of Your Employees

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Cancellation of porting to other network

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Serious Concern: services,billing,charges,and customer care: can nodal do the same ?

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complaint about customer care and bill

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full screen view of myvodafone portal online in browser

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information/confirmation to remove the mobile tower from the area/karam pura which is dangerous to the health of the people's of the area

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Fake call Bill Exceed

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Complaint about Customer Service

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Inconvenience due to promotional sms

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