Vodafone India Complaints & Reviews

I received a call three days before to migrate my postpaid connection to vodafone. They told me 299/- plan described as, 900 local/national min & 500 MB internet & one local vodafone number free for life time. Next day an executive came and took 250/-. Today I got call, and she asked me to repeat my plan. I did same. She told me that free internet is only for 3 months, later I will have to pay 150 pm to continue and local free number service will continue @ 49 pm. I said, it wasn't told me. In this case, I am happy with my current provider. She said, you have submitted money, you can take a new connection. I said, I don't need. She said, in case, your money may take 6 month to return and disconnected the call. What should I do now ?

my name is mandeep singh from-jaitu, distt. - Faridkot (Punajb ) my no. is [protected]. this no. is without information stop in your company vodafone india. this no. is my permanent no. my sim no. H189918800000252782726. this no. is my bussness number so please enable my number please send me answer [protected] number. please this metter solve imejetly . thanks

I have port my No from Aircel to Vodafone. Its completed 25 Days but still vodafone people dont not start my number. Other hand aircel has stop my number before 5 days. Now i am not able to use my No that is very important to me. I am getting loss per because of my number is not started. So, Kind solved this issue otherwise will do the action and claim for this to consumer department. I need resolution Today.

On 11.03.2015, I received missed call at 12.22 am but due to sleep I can't attended it. I called on that no. at 03.20 PM and Rs. 60/- were deducted as I disconnected the phone in 23 seconds because a lady was talking vulgarly from other sied. No. was +[protected].

Hi vodafone, My mobile number: [protected] . Today i got spam calls frm: [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] ; [protected] etc, please stop them . I also want to know who are they ? please inform me as soon as. thankyou,

Dear sir, i had requested for 3g service activation on 27 th feb 2015.Till to date i have been calling everyday for the service activation. Your customer service is not only poor, I hadn't seen such an irresponsible team work. it is very displeasing. i have been vodafone customer from 10 years. NOw, i am planning to change to some other network. I am not regretted to say that yours is a very irrersponsible network. Please forward this mail to your higher authorities if you can.

I had requested for disconnecting my number [protected] in December. I was not informed about any submission of documents. I continued to receive bills from December to February. I received a demand notice in February seeking payment of bills for services that I have not used and after I requested disconnection. A customer care executive named Dheeraj called and agreed for settlement of the bill on payment of Rs. 1000. He assured I will receive a mail confirming the settlement pursuant to which I could make the payment, submit the required documents and disconnect the number. I am still awaiting his mail. Also Vodafone has sent another bill for February. I have called a lot of times on the customer care and sent various mails to no avail.

Dear Sir / Madam, I am Vodafone customer since 2009 (Mobile no: [protected]). I am based n Pune since 2012. Though, the number belongs to Mumbai Circle, I am still holding the same number at Pune. Since last 3 months, I am experiencing frequent call drops. (70% to 80%of the calls get dropped). This adds to the 1. Bill amount 2. Inconvenience in communication 3. Time loss I request early rectification of the same, else I will be compelled to shift to other service provider. Kind regards, Ajay

Dear Sir,

I have above no's which have been ported on 30th Oct. 2014 due to poor connectivity of MTNL net work.

However, I am surprised see, while receiving the following bill's of above from MTNL.

[protected] Rs. 167.00 for period of 1st Nov. to 30th Nov. 2014, same are still being raised.
&
[protected] Rs. 20.00 for period of 1st Nov. to 30th Nov. 2014, same are still being raised.

Sir, this is the position despite receiving of their following mail after my lot of follow-up:

1503 MTNL <[protected]@bol.net.in>
Jan 31

to me

Sir,
With the reference of your complaint we would like to inform you that billing adjustment has been given on your both numbers.

&

1503 MTNL
Feb 4
to me

Dear Sir,

Please ignore these received bills and security amount will be refunded you after 60-90 days.

Now, your 24 hours customer care centre or something at School Block, Shakar Pur, Delhi 110092 has informed while visiting on 07.03.2015 that one of my no. [protected] has been blocked by you.

Please look into the matter & advise me
1. Whether I am supposed to pay the dues of both the net work even after porting of no's as you have start charging from 30.10.2014.
2. Pl. inform me the date the blockage of my no. & status of your dues during blocked period as I am not able to use your no. for last number of weeks.


Regards,

RAJINDER KUMAR,
mail : rajinder.[protected]@gmail.com
MOB. [protected]

Hello, I am many time send porting massage (PORT [protected] for 1900) but I have not receive UPC code massage, I have receive this massage (The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details). So Please Provide UPC code for porting My Mobile No. [protected] Name Deepak kumar Jaiswal

Hi, i have recharged my vodafone prepaid no. through online transaction for which amount was debited from my bank account but not creadited in phone balance. Need your urgent intervene as no resolution was found from customer care no. as well. Regards

Dear Sir/Madam,
My name is sonali s mhamunkar. my mobile number is [protected] i m using this number last 6 month, my query vodafone company charged me Rs 89/- extra in 07.02.2015 to 06.03.2015 billing cycle. so i want refund Rs 89/- with service tax.
vadafone company activated 100 LN mints @ Rs.40/- and also charged me family and friends 49, Rs 49/-
My another complaint is one of vodafone agent misbehave with me, when i asked for this resolution he gave me stupid
reply and tell me "paisa refund nahi mekega kaha par bhi jake complaint karo" and he disconected my call.
Kindly refer following attachment and revert me accordingly

नमस्कार सर, में चिराग चोटलिया (+91-[protected]) फ्रॉम वेरावल सोमनाथ मेरी कम्प्लेन प्रकार है : मेरे
अंकल श्री मुकेशभाई चोटलिया का वोडाफोनका मो. न. है [protected]
जिसमेसे हमने करीबन इन तारीख को "पेरोट" नाम वाली कॉलर ट्यून चालू करने
के लिए[protected],[protected],[protected] और[protected] मेसेज किया
है. हमने जब कभीभी इस बारे में वोडाफोन कस्टमर केर वोडाफोन स्टोर में
बात की तो उन लोगो का यही कहना है की "अब की बार हो आपकी नाम वाली कॉलर
ट्यून चालू जाएंगी." मगर अभीभी चालू नहीं की गयी है. बकायदा मेरे अंकलके
फ़ोन पर कॉलर ट्यून चालू है मगर वो सिर्फ वो सिर्फ कंपनी की बज है। इस
बारे में मेने वोडाफोन हाई डेस्क से भी बात की जिनका मो. न.
है [protected]. परन्तु भी उनका भी यही कहना हे की "इस बार मेसेज कीजये
जाएंगा. " तो सर जितना जल्दी हो शके इसका उत्तर दिजयेंगा. आपका विश्वाशु

Hello, this is the second time Vodafone has charged a heavy bill to me. Apparently the un billed amount is 10K and my credit limit is Rs 800. My services were blocked this morning as the un billed amount was above my credit limit. What I fail to understand is that how was the un billed amount so high even when my credit limit is Rs 800, and if it was being used, why was not I stopped/intimated about this earlier. I need a resolution on this ASAP otherwise I am going to take this to the highest level possible.

Hi, Recently i have bought a corporate sim from Vodafone, they have levied a huge roaming charges for data usage which was within my plan. I also have complained and mailed regarding this but have not received any solution regarding this matter. Kindly take some appropriate actions for the same. Regards, Suraj

My name is sonali sachin utekar, i m residing in thane my complaint is that one of your executive has missbehave with me on 11.03.2015, executive name is chandra shegal, city mumbai i tell my all problem regarding my vodafone bill this guy has not behave and not provide satisfyed answer and he disconnected my call when i talk with him. my query is that when i received your vodafone bill the every month your company has charged me Rs 49/- for family and freinds 49, but already they charges me imc0 paisa @ Rs 98, so i want refund Rs 49/- and also thay charge me 100 ln mints @ Rs 40, without my permission they levid this charges in my number. if your company has not refund my charges So i will not paid vadafone bill. please take neceesarry action to this guy and refund my charges. Your faithfully, Sonali sachin utekar.

Since, I take the connection from vodafone, they are seriously harrased me mentally and harrased,
every month they barred my outgoing calls without intemation,
overcharged bills evry time
worst and pathetic behaviour of call center and vodafone store employees when contacting
they just want to deposit the money

Hi, I got an SMS from Vodafone today morning stating that my outgoing services have been restricted. On calling customer I spoke to one Mr. Giriraj who said I have exhausted my credit limit. On speaking to his supervisor, Mr. Iftekar I was told that multiple users are facing this issue and that it is a Technical Error. It seems the credit limit getting exhausted is not the issue as my corporate plan discounts were yet to be applied. He said that Vodaone DOES NOT know when the issue will be resolved and till then I cannot make any calls. It really is pathetic that the customer service associate is not aware of an existing network wide issue and that Vodafone has NO IDEA when the issue will be resolved.

I prashant panwar ph no is[protected] call to your customer care 111 and 198 on 198 your employee show misbehaviour which is not tolerable and on 111 no customer executive does not receive the call in fact put my call on hold and start talking to each other the call i make is between 2.56 to 3.10 plz solve my problem if any one is there who is taking his job seriously the money which is deducted 69 RS from my main balance which is 72 before deduction

Yesterday 9 March. I subscribed 500MB data pack in my number. Usually. I receive warning message regarding my net usage. But this time, I didn't received any message and suddenly they taken my balance amount. I call Customer care and spoke to Kartik regarding my issue but he disconnected my line instead of resolving my issue, again i called your customer care. one of your agents promised for call back today, but still i didn't receive any follow-up call back on this. I tried to call customer call number now but they have blocked my number to reach customer care. Shame on you guys. You guys doesn't no how to treat customer. you guys are robbers cheaters and etc...I will post in all social network regarding my issue untill i receive proper resolution on this.