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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 905

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R
RAKESH8577
from Mumbai, Maharashtra
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Vodafone store Gotri

I have visited several times at this store and have found half of the staff is not on seat. Customer keep waiting in lounge and staff members keep chit chat. Services of vodafone and it's staff are pathetic. Learn how to expertise in custome service or else it's easy to switch to other provider...
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Aniket Pavlekar
from Mumbai, Maharashtra
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Misleading information:: converted prepaid to postpaid

Address:Mumbai City, Maharashtra

Hi, I’m Aniket Sanjay Pavlekar. Currently using two numbers. One was postpaid ([protected]) from the start with vodafone and other was prepaid earlier, which currently is postpaid with relationship no. 1.26210777. I was been getting calls, emailers from Vodafone for 899 red plan for [protected] later I opted for the same. In the mean time sales team called and updated you can add your other numbers in to Vodafone red family plan...
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AMITJAIN2
from Delhi, Delhi
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Migration from prepaid to postpaid

Address:New Delhi, Delhi

I amitjain is a bonafide user of vodafone, i had send a port request on 14/02/2015 nad a call from ur side came to me and they are saying dont port ur number, we will give u a postpaid plan and on 15th feb ur executive came whose no. Is [protected] and collect my document. And on 17th feb, physical verification is done by mr. Ashish whose no. Is [protected] and he is saying my no. Will be migrated in 24 hours and again on 18th feb a call came...
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R
Ramsagar333
from Morjim, Goa
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mobile data

Address:Visakhapatnam, Andhra Pradesh

My self sagar, I got new post paid connection for [protected] on 23rd Jan 2015 after next month they have charged 99rs for d2c_mobc_gana in mobile data which i have not used. I have 1gb (2g) data free in my plan. till today i awaited for their response but not yet clarified this issue....
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Nishrin Painter
from Anand, Gujarat
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Unnecessary harassment n lack of service

Address:Vadodara, Gujarat

Topic: COMPLAINT AGAINST VODAFONE My name is Nishrin Painter. I was using Vodafone but once they charged excess and then refused to refund the bill. Following this, I stopped using. Months later, I receive a call saying that my bill is rs. 500. If my bill was getting overdue, y wasn't any mail or msg sent. I visited Customer Care, takled with nodal Officer, they waivered my bill n I applied deactivation of my no. Which they did. I even have...
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Mansa shivakumar
from Delhi, Delhi
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d2c mydala 99

Address:Bangalore, Karnataka

My Vodafone bill for the month of March-2015 has been generated and I have been charged Rs.99 as download charges for d2c_mydala_99 which I have never used or downloaded.I want my money to be refunded.Please respond ASAP Manasa D S[protected]...
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A
aniruddhakoley90
from Mumbai, Maharashtra
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Giving wrong information & playing with customer's TRUST.

Address:Howrah, West Bengal

My name is Aniruddha Koley, son of Mr. Somesh Ranjan Koley, have a vodafone connection numbered : [protected] . On 8th March 2015 9:46:24 am & 9th March 2015 9:54:42 am I got an information from vodafone care through sms that there is a offer for that above no. of getting full talk time on recharge of Rs.63 . On 9th march 8:57:33 pm I have recharged My no. with Rs. 63, but I didn't get full talk time . The transaction ID for that recharge...
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duraisamyr
from Mumbai, Maharashtra
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No response from customer care discrepancy in the bill

Dear Sir\Madam, I am duraisamy. My mobile no is [protected]. Actually I have been using roaming booster for last 8 months. But as per customer care Feb 26 the plan was deactivated without any information. I have requested for a plan change 1.5 month ago. Still that plan also not changed. Last 5 months every time I have paid more than 200 per month as extra charge. I have send mail to customer care, nodal officer, ever I called nodal officer...
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Parmar Piyush
from Mumbai, Maharashtra
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service automatically renewed

Address:Ahmedabad, Gujarat

Dear Team, Some Tiny TV services were activated on my number monday 09/03/2015 and they deduced RS 4.532 for 1 day.To deactivate SMS STOP to or call 155223 (Toll free) so i call on toll free number and got reply no services present on your number. Again today morning i got msg Tiny TV services has been renewed and RS 77 has been deducted.The service will get renewed on[protected].To deactivate SMS STOP to or call 155223.So again i...
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V
vanjig
from Pune, Maharashtra
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Wrong charges for BIR

Address:Pune, Maharashtra

Hi, I sent a request for activating basic international roaming on my phone in the 2nd week of January. One day later, I was told that the system has changed and I would have to verified through a personal visit. The verification executive lied about visiting my house and gave a positive verification. My basic international roaming was activated WITHOUT informing me. Since my BIR was not activated, I did not take my phone along! When...
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K
Kaviish Group
from Bengaluru, Karnataka
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VERY BAD SERVICE

Address:Surat, Gujarat

I had paid my bill amount by Cash as on 25/11/2014 Receipt no.GUJ938C[protected] at Vodafone Store, Udhna, Surat (Gujarat). But company still showing outstanding bill in this system and the problem is that they are stop my outgoing call again and again. I requested to Miss. Vinita Mam (Store In charge) at the Vodafone Store, Udhna, Surat but she is not taking seriously my complain. so it’s too difficult for me. i am also going to vodafone...
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Manjuboob
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Charges deducted -9985224281

Address:Hyderabad, Andhra Pradesh

My tariff plan states Local V2V @1.2P per second and Local others @ 1.5 P per second. However, the charges are deducted @ 2P per second. Moreover the time is calculated as soon as I start dialling instead of considering the actual talk time. the company is merrily cheating me by showing one tariff plan and actually charging some other tariff plan....
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A
avinashmane25
from Nashik, Maharashtra
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deduction mobile balance

Address:Nashik, Maharashtra

Hi avinash mane, I using voidafone sim . On 3/3/2015 i having balance 98 rs. And now i check my balance it show only 20 rs. When I call customer service number (198) . Customer executive person say that dwap service is active on your mobile number. he will not refund any money. Same thing happen on Last month also some Service is activated on my mobile number reduce my balance .. For Example :- In one day a company reduce...
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V
venkatesh.ut
from Mumbai, Maharashtra
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Postpaid Billing Issue

Address:Chennai, Tamil Nadu

Hello Sir, I really wondering about the last month billing for my Vodafone number. The amount is 693.00. Here is the actual; last month 22-Feb I had activated 250 plan for 3G internet via customer care, he said you will use the internet after confirmation message, but I cannot receive that message, again I will call to customer care and asking to them, she said already activated your plan for 750, I have question to her actually I have...
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A
akkisharma
from Nellore, Andhra Pradesh
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Bank Account balance deducted but not recharged

Address:Hyderabad, Andhra Pradesh

Hi, My number is [protected].Telangana (Andhra pradesh) I have recharged online through vodafone site. I have processed all the steps and entered amount Rs.400rs. But unsuccessful. Bank account balance deducted but i didnt get balance.Please find an attachment with this which contains transaction statement....
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Dear Sir / Madam, I feel very sorry to make a complain as my new sim taken on[protected]Sunday). I am putting the details of the my visits and conditions. I took the new sim on[protected] from Alpha Commercial Belt Vodafone authorized stores, and the verification was done within 3 hours. It was Sunday and i went to Delhi. since i talked to the verification person and he visited and meet my father who can not produce the original or...
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D
dashmeshproperties
from Mumbai, Maharashtra
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Vodafone Customer Care only for Namesake and for Bluffing Customers

Address:Mumbai City, Maharashtra

From: [protected]@hotmail.com To: corporate.[protected]@vodafone.com CC: vodafonecare.[protected]@vodafone.com Subject: Billing Issues in Current Bill on Call Made on 02/02/2015 to 198 Date: Mon, 9 Mar 2015 23:23:58 +0530 Hello, Greetings ! I had made a call to the complaint team of Vodafone and requested them to change my rental plans from my next billing cycle from whatever rentals and other services charges to only Rs. 99 minimum...
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S
sandeepjuneja
from Chandigarh, Chandigarh
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Complaint against rude behavior of Akash Chavan - Vodafone Call Center

Address:Mumbai City, Maharashtra

I called up today for discussing my pending bill - where I stated that my bill was high... Akash talked to me in a rude manner - with ridicule in his voice - "As if he is educating an uneducated person"... I think - some policies of vodafone are not friendly to customers & it seems - your call centre people take pleasure in rubbing salt into customers wounds.. You may listen to the call recording.. When I felt the 'disrespect' in...
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Roshan kumar 310
from Bazpur, Uttarakhand
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duduction of main balance due to a fraud call

Address:New Delhi, Delhi

I am Vodafone customer with number [protected] todaytoday I Receive a misscall when I call back onon that no my balance was deducted by rs.60 I camplained about this matter with customer care they tell that the no by which miss call receive is a fake foreign no not vodafone no so we can't help you regarding this matter & amount is non refundeble So i complain it with a humble request that this is not only my problem this may be problem...
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A
arjun.
from Bilhaur, Uttar Pradesh
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ndecent phone calls

ndecent phone calls - Complaint Hello. I m living in Bareilly, up India. I got a very indecent call from the following telephone number - [protected] Kindly take the necessary action against the caller so that he stops this kind of nuisance. Thanks, Pooja...
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