Vodafone India Complaints & Reviews

Dear Representative, This refers to my recent swap to vodafone network from reliance for better network coverage and almost similar charges. My cell phone number is [protected], my cell phone was of Delhi circle with national free roaming plan with reliance, Mr.Arun of our local network distributor of vodafone "AK Book Depot" based at "Shop no.4 &5 B block, Lok Vihar shopping complex, Pitampura, New Delhi-110034" confirmed me that I can avail a corporate plan with vodafone wherein I will get 10, 000 free calls (including roaming, std & local) + 8GB 3G data + 1500 SMS for INR 1600/- month excluding taxes but first I will have to port from reliance to vodafone on a simpler plan. I agreed for same and submitted all documents, after delays on 10-11th of Feb my port was successful, eventually verifications were done. I had to move to Mumbai due to my job but I wanted to retain my number so I stressed to him to convert my plan to committed plan ASAP as I am incurring high roaming charges, he installed some internet pack & roaming pack to temporarily give a relief on incoming calls. But after close 2 months of struggle with him he is denying to give me that plan. And now he mentioned that as my port has recently happened I cannot port back to my original plan in reliance for next 4 months. I feel completely cheated & I will have to unnecessarily bear high cost of roaming for next 4-5 months till I could port to retain my 6 years old number. I am an employee of GE based at Mumbai & with vodafone we don't have any corporate plan as per my knowledge to avoid such charges, I urge to look into matter & cancel the licence of such distributors and let me know a solution as telecom provider will simply deny any involvement in the case. I don't have proof of communication, so I am not sure if consumer court can help me with it. Regards, Parag Malhotra Mob.+91-[protected]

I received the first SMS from DM - MYDALA saying that Rs. 99 /-have been deducted from my balance for some deal on 01.03.2015 and a similar kind of SMS came on 08.03.2015. Reading a couple of previous comments, this is a suspicious incident of fraud while surfing the internet. I request the concerned authority to return back my deducted balance without my authorization. Regards,

I have postpaid connection of vodafone. vodafone has charged in for both capping limit amount(750) and booster pack amount(350) when i check with constomer care the said that even though u have activated booster pack capping limit amount gets use. But i have sms mentioneing that booster pack is activated and usage from booster pack is used. then how come they say that u have use internet from capping limit. vodafone company is fraud

Executive of the company sells me the plan of Rs 99 and tells me no additional charges except the charges for extra calls/sms as per the details of the plan. I get a bill of Rs 458 and unnecessary charges like Rs 75 for itemised bill, 50 for Prepay @ 50 sms plan, reconnection charges of Rs 150 and late payment charges of Rs 25. I never received their bill so didn't make the payment, finally after my no. was disconnected that I thought to make the payment (still bill not received). To my surprise I am told that I they suspended my services and as I made the payment its reconnection so Rs 150 for reconnection charges. Stop cheating the customers. I have finally decided to close the connection. My no. [protected]

I am a vodafone customer. i had my prepaid number [protected]. One day vodafone executive came with the offer to convert it to postpaid. During the proceedings he also offered a new number [protected]. I used both numbers as postpaid for few months. I had given security deposit 300 rs rupees each for both numbers. When i converted my both numbers back to prepaid the same was not credited to my numbers. When querried at VIman Nagar Pune branch I was told that the executive had not deposited your caution/ security money. This is surprising as this may be a case of fraud by Vodafone employee. This is my one more effort to resolve the issue before the matter gets in to the civil court. Request look in to the matter and credit the security deposit in to my prepaid accounts. thank you

My number is [protected]. I am with vodafone from 7th march 2014 and my credit limit is 600 only from the start to till date and my services are barred on every bill generation date that is 6th of every month and i have to pay the bill first to get my services back, i don't even get a hour to pay the bill (bill is generated and services are barred from the very next minute) i cant even increase my credit limit as it is blocked by vodafone. I have logged network issues thrice also but never got any solution it just says complaint closed after two days. I paid my bill on 6th march at 7:51 and they restored my services at 4:01 am. And mind blowing reply by their 198 representatives that servers are on upgrade and we are not responsible for this. I just don't understand for what are we paying to this company. They don't solve problem and trouble us by barring services for no reason. And the representatives do disconnect the call when i said i want to talk to some senior authority.

Hello, I am Vodafone postpaid user more than 4 year but when I change it in prepaid for the same no. and my problems get started, A service name [protected]@It get enabled on mid-night of every 2nd weekend. In last incident charged amount (for same service) get refunded to me because i have not requested for the service but this time they (Vodafone) are charging for the same and Rep is not giving me sufficient reason for the deduction. This incident lets down Vodafone Standards for me. Please take appropriate action on it and refund my money. Regards, Virender Singh M. [protected] Charged Amount : 30 for Ten Days

Dear sir, I took the vodafone new prepaid sim last month and I was informed that 1GB 3G data is offerd for the first month.I used the data 180MB and the pack is expired before month on 5th march but the data is activated on 15th february.I called the customer care but the issue is not resolved.So please help me and resolve the issue.My contact number is [protected]. Regards, Askari.

Dear Sir / Madam, I want to get Incoming & Outgoing call and sms details history of a vodafone prepaid number i.e., [protected]. Dated (01.01.2015 to 28.02.2015) kindly request send me all details as soon as possible on my email id, - [protected]@gmail.com Please do needful. Please help me. With Best Regards Ujjal Kanti Sen

hello sir, my name is raju with phone number [protected], i am using vodafone postpaid from past few years...last month i have cancelled all my existing 3g data and other services excluding just 349 rental plan, 80rs sms plan, and this month i get a bill off 1200 which includes two other pland of rs 400 std rental and rs 500 std rental which i am not subscribed to. please resolve my complaint

my name is alex..regarding my number [protected] based on delhi.last two months onwards when somebody calling me my call is diverting and its getting by another but in my phone settings call forwarding is off. i have called your customer care number and said this problem but they respond me badly...even they dont want hear from me... most of my relatives told me about this problem when they call me some others taking my call.. so please do the needfull yours faithfully alex baby

Sir It is bring to your kind notice that, I have using the corporate plan of vodafone number [protected]. But suddenly I have charged Rs. 3, 967.63 for the bill period of 15.01.2015 to 14.02.2015 because they say I have consumed more then 1GB 3G plan.Originally my Internet plan is of 2G. But due to the change of handset, the 3G - 1GB free plan was activated on my number.In between the month of January, 2015 I had called the customer care want to know the status of 3G 1GB plan. Customer care executive tell me to continue the 3G plan as the data are remaining and will automatically convert into my previous 2G plan on completion of free 1GB 3G plan. But unfortunately the internet plan was not converted to 2G and they are charged me for extra usage.This is really very pathetic service of customer care by misguiding. So it is requested to you please look after on this, otherwise I have no other option to disconnect it. Always be thankful to you. With Regard Deepti Negi [protected]

sir internet not work properly form pervious month 16/02/2015 Then i call to customer care and i told them then they said after 3/3/2015 Internet work propely but today 7/03/2015 internet not work properly on my number my request number is [protected]

I was charged Rs 495 for usage charges .I have activated my 2G data pack, which is not consumed completely till the end of month .Then how could the charge me any downloading charges. The reply from vodafone is " We would also like to inform you that any content downloading is charged as per the cost of the visited site. Hence, you have charged Rs. 495 amount for downloading content such as hello1_tvalls*** in your bill dated 28-Jan-2015." I had also spoken to the customer care but they are unable to explain me the details charges. I do have all call recording with me, which I had done with vodafone customer care . Vodafone don't have any good roaming plan, so I asked for porting my number to AIRTEL and from the same month the bill is added with download charge . Please help me out so that this fake charge can be waived from my mobile bill .

I have been charged 80-100 rupees almost every months extra for 4 months in last 8 months billing cycle for my mobile bill. My Post paid mobile number is [protected]. Either Vodafone Messaging system response of DATA BAL TO 111 is faulty or their Bill generation Machine is faulty. Becuase as I am having message response of DATA BAL to 111 in mobile for 2 Feb evening at 9 PM showing 299 MB. As I have switched off the Data Usage from 3 days ( 28th feb, 1st March and 2nd March) so Total Data Usage was constantly on 299 MB and their DATA BAL response machine always responded with 299 MB from last 3 days of billing cycle. On 3rd Feb I checked DATA BAL response and it showed 0 MB consumed and I switched on my Data Package. Now issue is that they are adding data usage of 3rd March also to my total 299 MB. As my plan is of 300 MB they are charging me of 18 MB I used on 3rd Feb. This type off issue has arised 4th time. I have not been given solution. Please help me out. I dont have issue with money but I want them to accept that problem is at their end and request them to resolve the issue

respected vodafonecare, i, dheerendra singh works as a research scholar in national chemical laboratory pune. i applied for one postpaid vadafone plan by your online service before two month. i got nonactivated vodafone sim and i paid 500 rs cash . the number provided by vodafone office is neither activated nor refund my money back. i contact many times in vodafone service provider but each and every time there is no proper response is given by vodafone office. about two and half month will completed but there is no proper response is provided by your service provider . please help regarding this problem . no of vodafone office which is responsible for all above problem is mentioned in my mail ; please help as soon as possible [protected]voda fone office no) thanks Dheerendra singh Mb no - [protected]

I called vodafone customer care on 7th March call reference id[protected] executive name mamta. This lady instead of helping me with my problems disconnected the call. and when asked to transfer call to senior she replied he is busy call back later.. vodafone is the worst network services I have come across. One company that overide ur recharge of more amount with less

Sir?Madam, Though there was an adequate balance in my account on the dates the bills payable in the month of Feb., 2015 and March, 2015 were presented. As a result, I had to make payment with penalty. Please cancel the ECS Payment instruction as the same has been proved me very costly and inconvenient. Now, in future I would like to make the payment of my Vodafone post paid bill directly by cash/cheque/on line. In the meanwhile, please arrange to adjust in the next bill, the penalty amount paid by me. Thanking you, Yours faithfully, sd/-Girish Vora

sir, In the month of December-2014 i bought a a new number of vodafone which is [protected] at that time the concern executive told me a plan for the free roaming service and provide me a another number which is [protected]. i bought both of two numbers and paid the Rs 250/- for each sim as security money. According to the plan of vodafone the cost of free roaming will be paid by me with my bill which is 200 + 75 ( for free roaming charges of [protected]) . According to the plan the first bill was came according to the plan but in the second month i found that the bill was came with the plan and bill came with the roaming charges, I have registered my complaint but no necessary action took place. and today i found mail that bill was came with the excess amount that is 929/-. I am totally misguided by the vodafone executive and by this way they totally harass me by the financially lose. you are requested for the necessary action against this services of vodafone.

Sir, I am using Vodafone official SIM No [protected] since Jun-14.But in the Month of Feb-15 abnormal bill of Rs 7956.06 issued, till date average bill was in the range of Rs 400 to Rs 500/-. The Feb-15 bill consists of VF mobile connect charge of amounting Rs 5126.19/-. This charge is not justified. Particular in the month of Feb-15 these charges are exceptionally high. Kindly give proper justified bill. Please do the needful at the earliest. Thanking you, Yours faithfully Sameer Singam Cell No. : [protected]