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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 909

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V
Vnky Gopisetti
from Hyderabad, Telangana
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not abel to give offers that they are sending as a message

Address:Vizianagaram, Andhra Pradesh

Sir my mobile no [protected] and my name is venkatesh ... I got a msg that on recharging with 11 rs i ll get 500 local/national sms but on recarhing i didnt get any ofr so i lodged a complent with vodafone custmor care and they told problem will be solved in 2 days and now they didnt !! Im trying to contact custmor care again they blocked me so that in couldnt contact them ... This is not the first time they doing this to me this was the 4...
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Address:New Delhi, Delhi

Random Value Added Services get activated automatically without my consent or even interest and their rental gets deducted from my account.I am informed about this through message which is simply ridiculous. Your customer care executives utter all kinds of excuses and non nonsensical things to prove nothing went wrong. This is not acceptable, When I spoke to one of the executives and asked him why this stupid HOTSHOTS service got activated...
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T
Tripathy Rashmi Ranjan
from Bengaluru, Karnataka
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getting unknown call

Address:Chennai, Tamil Nadu

Dear Sir Greetings!!! Some body calling to my wife no. is [protected] (Vodafone-Chennai). from below mention mob. nos. 1 - [protected] - Vodafone - Maharastra 2 - [protected] - Vodafone - Maharastra 3- [protected] - Idea - Maharastra 4- [protected] - Idea - Maharastra 5- [protected] - Idea - Maharastra that persone is telling his name is Deepak Rathor and stying in jalagaon Maharastra speaking very bad language Please sir help...
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9
9879079286
from Guntur, Andhra Pradesh
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regarding outstanding bill payment

Address:Rajkot, Gujarat

Dear sir, i am sunil dave. I amusing vodaphone prepaid card since 2002 and having two postpaid card from one year. for this two cards my monthly usage was 1500. One of the number is [protected] in which i have recieved 400 something bill and i used to pay the payment by internet banking. I have paid the bill online and due to technical fault it was not credited but it was debited my account. I got the message that my account was debited....
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V
vivekgupta26
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Wrong Balance Deductions

Address:Mohali, Punjab

Hi, My name is Vivek Gupta and I am using the MSISDN =[protected]. I tried to call international number which is roaming here in India and was in my other hand. The call was made on 5th March/2015 between 9 am to 15:00. Now when i called the international number[protected] it was announced the call charges will be high and it was ringing in the calling number handset and I didn't see any call to the called number . I...
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P
Phaninder Reddy Hanumandla
from Thrissur, Kerala
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Amount Deducted through online recharge

Address:Hyderabad, Andhra Pradesh

I have made an online recharge of rs 130 through net banking from vodafone website, my amount has been deducted from bank account after that it's showing "WE ARE UNABLE TO PROCESS YOUR REQUEST" ON MY SCREEN. I need my amount to be Refunded. My Contact number : [protected]...
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R
Raghav Tayal
from Mumbai, Maharashtra
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3G issue

Address:Hisar, Haryana

I am HIGHLY DISAPPOINTED with the services being provided by Vadofone Hisar. I am a resident of Hisar, haryana and the telecom quality is terrible. Most of the times, my phone loses signal and any incoming callers are told that the phone is switched off.It's practically impossible to use moblie data. This problem has persisted for more than 3 months and unless it is rectified immediately, I'm pretty sure I'm switching to......
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D
dipendra sen
from Lucknow, Uttar Pradesh
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Talktime deductions

Address:Lucknow, Uttar Pradesh

Dear Sir, I have a number [protected].In last 6 months more than Rs.600/ has been deducted for various services, which were niether activated nor used.On 03/03/2015 I again recharged with rs100 and on 4/3/2015 again rs75 were deducted for unknown reasons.When contacted with customer care, they told it was deducted for wallpaper download, which is flat lie. No download was done as such. I want to express my dissappointment and anger. I...
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V
Vanya Jauhal
from Hyderabad, Telangana
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Terrible signal

Address:Hyderabad, Andhra Pradesh

I am HIGHLY DISAPPOINTED with the services being provided by Vadofone Hyderabad. I am a resident of IIIT Hyderabad and the telecom quality is terrible. Most of the times, my phone loses signal and any incoming callers are told that the phone is switched off. If I try making calls, it gives me the 'call failed' error. It's practically impossible to use moblie data. While it was highly inconvenient to restart my phone to get 20 mins of proper...
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K
kunal_paramanik
from Kolkata, West Bengal
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Coverted to paid plan from free pan without notification

Address:Kolkata, West Bengal

I have 2 vodafone corporate connection. I was previously under plan 99 rental which was the benefit of 100 mints of any local call free. But last month my plan has been converted to 149 rental without notifying me and that plan has 100 mint of local vodafone to vodafone free call only. Hence, I have been charged for the Vodafone to other local calls. That means I have been charged for the other number calls and that happens without notification....
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S
satyh.rao
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Number deactivation

Address:Bangalore, Karnataka

Hello Sir / Madam, I am holding 2 mobile numbers of Vodafone (A&B) out of which B number ([protected]) requested to deactivate on Aug 2014 with request number [protected] with vodafone and paid all the dues Rs.300 as instructed by agent over online. After that we have got confirmation call and confirmed to close the number and reason told that we are going abroad. Since then I am continuing with A number with international roaming enabled...
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K
Kamalcomplain
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of customer support agent.

Address:New Delhi, Delhi

On 6March2015, 9:50pm when i called vodafone customer care from my number [protected] to resolve my problem relating to DND deactivation, but the customer support agent was talking at very loud voice, i told him to please speak slowly, then he started talk rudely and using abusing language & told me that he will block my number, after five minutes when i called again to solve my problem then another agent pick up the call and talking very...
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M
Magesh Gopal
from Mumbai, Maharashtra
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Talktime Deduction

Address:Chennai, Tamil Nadu

Hi.. I'm a vodafone prepaid user and my no is [protected]. Today i have been twice charged 30rs for activating vodafone radio services. But i have never did activate any of the services. When i called up the customer care they say that i had been using Internet and thru a third party website i have subscribed for the service. How can i be charged for some third party website activating your service without my knowledge. I have never accepted...
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Y
yash_kumar51
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service delivery fault, overcharges and very poor performance by customer care

Address:New Delhi, Delhi

HI there, My name is yashwant and this is bring to your notice that i got two vodafone postpiad connection which has 199 plan and 1 gb data plan active. after using it for two years, the company people are saying that one of my number was not having my data plan active and they are asking me to pay 6000 INR for 1.5 GB usage. When i tried resolving it, a customer care guy called kamal hs banged call on me. Please suggest the best...
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N
neerajdhiman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted at its own

Address:Kolkata, West Bengal

Activating Service on their own and deducting money I have never activated "deals pack weekly" service on my mobile. I don't even know what the hell is this. And suddenly get a message that this service is activated on my number and 35 rupees has been deducted. I was shocked. I called up customer care and after 15 minutes I finally got to talk to a representative. And he says he has no idea what service is this because it not updated on...
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P
piyush luthra
from Mumbai, Maharashtra
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d2c_salparni_looka - Unknown download charges

Address:New Delhi, Delhi

Hi, My number is [protected] There is an unknown download charges "d2c_salparni_looka" and 99 rupees is charged for the same in the bill for the month of February, Kindly look into the matter and reverse the same .i have tried customer care as well but no resolution provided. Piyush...
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V
vinod13_1982
from Mumbai, Maharashtra
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Vodafone's Internet packages are scams.

Address:Bangalore, Karnataka

Dear sir / madam, Vodafone really sucks. I have been a vodafone (Bangalore) customer for last 6 yrs. I have always suffered only, its customer care service being the worst. I have recently activated a tariff plan which says customer would get 1GB 3G Data at 1 Mbps and after that unlimited 2G data at 64 Kbps besides voice and messaging services. Before buying the package I asked them to comfirm whether I would get the service exactly as...
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C
Chintan Khadela
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Services on Process of new connection

Address:Ahmedabad, Gujarat

My Name ::- Chintan Khadela Mob. [protected] (Idea-Prepaid) Location ::- Ahmedbad, Gujarat. I applied for New Vodaphone Post paid connection in oreder to portable from existing no. as mention above. so, then one of your executive came and collected my all valid documents. But, It's been over 20 days now and no process has been done yet now and even i can't proceed with another executive due that applied entry on my no. is still pending. Now,...
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T
THEREZA14
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening of fraud payment with lawyers email

Address:Mumbai City, Maharashtra

Still I have not received any reply from Vodafone. Instead they have sent an email from a lawyer threatening action if we dont pay within 7 days.

We cannot pay Rs. 2500 when we have not even made calls for Rs.300. From where do Senior Citizens pay such high bills. This is just extraordinary amount charged. They have been doing this for 4 months and then reducing it to Rs.300 to Rs.400.

Please contact them and...
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Address:New Delhi, Delhi

Hi Vodafone, I have been using my number -[protected] since some time and for some reasons I need to track my incoming and outgoing call details since Dec-14 to Feb-2015. I have talked to all your reps over chat and its of no use. I know its an exception, but this is my number and for an exception I need this favor from Vodafone. Details can be mailed to me at my id [protected]@yahoo.com Kindly do the needful and appreciate your help...
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