Vodafone India Complaints & Reviews

Still I have not received any reply from Vodafone. Instead they have sent an email from a lawyer threatening action if we dont pay within 7 days.

We cannot pay Rs. 2500 when we have not even made calls for Rs.300. From where do Senior Citizens pay such high bills. This is just extraordinary amount charged. They have been doing this for 4 months and then reducing it to Rs.300 to Rs.400.

Please contact them and ask them to revise their billing and inform me the amount that I have to pay. They have discontinued the line from December onwards and they are charging me also for January.
RegardS
CHARLES DSOUZA
MOBILE [protected]

[protected][protected]----
On Thu, 1/1/15, ConsumerComplaints.in
Subject: Vodafone India Complaint Status Update [ID: 987264]
To: d.[protected]@yahoo.in
Date: Thursday, 1 January, 2015, 4:20 AM


Hello,


Your complaint has been forwarded to Vodafone India customer
service. You should receive a reply from the company
representatives within several days.


Please login to your account to view and update the status
of your complaint.


To view your complaint click http://www.consumercomplaints.in/vodafone-india-excess-amount-charged-from-third...⇄


---

Regards

ConsumerComplaints.in

Hi Vodafone, I have been using my number -[protected] since some time and for some reasons I need to track my incoming and outgoing call details since Dec-14 to Feb-2015. I have talked to all your reps over chat and its of no use. I know its an exception, but this is my number and for an exception I need this favor from Vodafone. Details can be mailed to me at my id [protected]@yahoo.com Kindly do the needful and appreciate your help on this. My alternate mobile number to contact is +91-[protected] Regards, Arun

I dialed Vodafone Customer care number [protected]. It asks for selection of Language. I select no. 1 for Marathi but the executive started conversation in Hindi. I asked him why you are talking in Hindi since I have select Marathi.He told I don't know Marathi.Again I select number 3 for English and executive again started in Hindi only. I told, I select for English why you are talking in Hindi then he started conversation in English. What the Hale. If the Vodafone does not support Marathi languages and Peoples in Maharashtra.

The Appellate Authority Customer Care Services Dear Sir, I am very much annoyed & bugged by your daily numerous calls and messages sent from your VODAFONE CENTRES as well as from other franchises to whom you have catered my Contact numbers. Due to these affairs, my mobile set gets blocked by your calls & messages maximum periods all the moments and I am unable to receive my important official & vital Calls and messages which is quite essential. This is hampering my Daily Workshop and schedules. I have tried to contact over the phone in this regards. Unfortunately, no action has been taken so far. Being a valued customer, its my eanest appeal to Stop all this sort Calls and messages. Otherwise, I will have no option & be compelled to cease my prepaid connections and stop the relationship with Vodafone. Please look into the matter and do needful in this regard immediately. Regards. Tuhin Kumar Mondal My Vodafone contact no. [protected] and [protected] 82, B.P. Road, Sarsuna, Kolkata -700061

Complete Fraud! That's what Vodafone India is all about. You promised to maintain my 15 year old Airtel number's credit limit during porting and then gave me a 4, 000 credit limit. I have called on 198 to register this complaint multiple times. Every time I've had a 30 - 40 minute conversation and conveniently, just before the complaint number is generated, the call gets disconnected. Pathetic. Did not expect this from Vodafone! Fraudsters. That's all I can say about you guys. I'm sending a copy of this complain to TRAI as well and will let Airtel know about my wonderful porting experience.

My mobile number [protected] has been deactivated on 5/03/2015 by VODAFONE despite all my previous dues have been payed and my bill payment is due on 08/03/2015 . On meeting the concerned person at Vodafone gallery at churchgate station, token No 6 . I was told that since my data card number ( [protected] ) payment was over due they have deactivated both my numbers ( [protected] & [protected] ). I am very shocked at this approach of Vodafone & when I asked the person if he has any rules which he could show me which states that Vodafone has any legal right to deactivate the number for which all dues are payed he refused to give me any answer for that or show me any written notification . I want to bring this high handedness of Vodafone to the concerned peoples notice & need advice as to where I can get justice against this atrocity against me . Thanks & regards Ajay Sardesai

My mobile number [protected] has been deactivated on 5/03/2015 by VODAFONE despite all my previous dues have been payed and my bill payment is due on 08/03/2015 . On meeting the concerned person at Vodafone gallery at churchgate station, I was told that since my data card number ( [protected] ) payment was over due they have deactivated both my numbers ( [protected] & [protected] ). I am very shocked at this approach of Vodafone & when I asked the person if he has any rules which he could show me which states that Vodafone has any legal right to deactivate the number for which all dues are payed he refused to give me any answer for that or show me any written notification . I want to bring this high handedness of Vodafone to the concerned peoples notice & need advice as to where I can get justice against this atrocity against me . Thanks & regards Ajay Sardesai

I am vadafone post-paid user from last 5 years and my whole family is using vodafone connection in my name.From last 4 months I got very bad experience from Vadafone and from there customer care executives.4 months back I got call from vodafone executive offering a special offer saying we are giving unlimited 3g offer for Rs 300 mention the reason that I am special customer.So I conversed form 1GB 3g pack for 250 to unlimited 3g pack for rs 300.But later i understood that it is not 3g unlimited, but 3g speed limit to 3GB data after that 2g speed.But on Feb month bill I got unexpected amount. They added 650 for internet and extra 99 mention some download charge. When I called customer care they said my previous offer is for valid for 2 months only (This limit is nor mentioned while giving the offer) and original value of the pack is 650 that was added in my bill. and Rs 99 for they are saying I had used some site which extra chargeable (How i can identify this. There was no alert provided). When Icalled informed my concerns they said they raise the request for reducing amount and this will happen in next. My usage is less 1000MB only. I askes revert to my original pack of 1 GB for rs 250 and they have taken that request too. But when I got march bill, they again added extra added Rs 650 current internet usage instead of reducing. Only reduction they made is extra download charges rs 99+tax, but for current bill added another extra download charges for 75. I again raised the issues and registered issues also. Today they called and informed they cant do anything in very bad way.Now vodafone usage became horrible.Please help me for this issue...[protected]Kerala

In the month of February, my account([protected]) have been charged Rs. 99/-, Rs. 99/- as download charges without any intimation and they have mentioned website name dwap services but i have not downloaded anything from these sites. This is a fraud happening from VODAFONE INDIA . I would request you to refund back the amount as early as possible.

A datacard was taken in Nov 2014 bearing #[protected] Within first 2 hrs o[censored]sage excessive charges were detected and centre at Park Street Kolkata informed. No action was taken and then a formal mail was sent on 1/12/2014 to the same effect. It was also clearly intimated that the mail be treated as Disconnection motice since 1/12/2014. Dtacard has ever since been unused. Since then, Vodfone has maintained sending bills and mails threatening legal action by its collection agents. I even paid the illegally charged amount of rs.1327.88 on 18/02/2015 upon rceiving the threat mail and calls. Again, the bill appeared on 27/03/2015 against which I wrote to Vodafone customer care saying the same as above. In their response, they simply ignore my disconnection request and write about outstanding etc and that they're helpless in doing anything else. The status as it is, I tried calling their call center numbers but everytime I was informed that I can call them only from any Vodafone number or so. So far, I have not been able to connect with them on phone but all that is written above including all responses of Vidafone are in mails. I'm now decided to lodge an FIR and file a consumer redressal case against Vodafone by 12/03/2015.

Dear Sir/Madam, I have received a message for downloading some app like tiny tv on my mobile and written that Rs. 77/- for 7 days will be limit for this. I immediately called the customer care and they told me that this service is activated on your request. Then i ask him about the details of the request. They refuse to give me an answer for this. They told me that they will deactivate this service but charges may be apply on you. Sir, this is one second time i need to write about this. Earlier as well i faced this problem. You are requested to kindly waive this charges as i have not submitted any request to activate this tiny tv service. Even i do not know about this kind of service. Looking for your positive reply for this. Nitin Bansal [protected]

I have tak new connection from Vodafone [protected] paid Rs : 500 / - as activation fee on 2nd February 2015 I was in follow up vodafone agency sales person Complaints given on 24th February 2015 by posting the tweet @VodafoneIN I have Sim kit with CAF acknowledge copy given by Vodafone agency code 931 Vodafone is also not helping me I wawant my nos My name is Mobin Sayed Contact numbers [protected]

I am a Vodafone prepaid customer i had a deduction of 30 rs on 4th march 2015. When i talked to a representative about this he didn't give me a satisfactory answer saying that it is about opening a chargeable site...if i opened that site than send me link and this of deduction are occurring often Hope your positive and quick response

Hi, I have submitted several complaints regarding my vodafone postpaid num [protected]. I am not getting any services in US, inspite of paying bills and activating international roaming. I am not getting any response from them and this is a huge problem for me because I need this number active for my internet transactions. Regards, Aastha

Dear Team I have one vodafone number [protected]. It was not in use since few months because i was not in town. Now they recycled that number and it has allotted to another customer. Because of that policy i am facing lot of issues and also loss in business. Now they are not giving my number back so i want compensation for same. I sent mail to CEO of vodafone also but no any revert till. So kindly resolve my complaint.

I am a Vodafone prepaid customer i have deduction of 29 rs on 28th February 2015. When i talked to a representative about this he didn't give me a satisfactory answer saying that it is about opening a chargeable site...if i opened that site than send me link and this of deduction are occurring often Hope your positive and quick reply Mobile no:[protected] Email id:[protected]@gmail.com & [protected]@yahoo.com

I have vodafone postpaid connection o[censored].P. East for past 6 month and having a monthly plan of 399rs. from the last few month i have too travel to various states, So i activated roaming free services of 75rs. Even though i avail this services vodafone has charged me for incoming calls. As per the conversation i had with the customer care executive they prompt me that i might not be changing my home network. but i have been doing the manually regularly ever since i left my home state.I am forwarding you two file in first i select the network manually after some time it automatically convert to other.So, this is not the my fault . Pls do the needful for this. [protected]

I had purchased a vodafone dongle on 16th January, 2015 from M/s. Lakshmi Telecom (by authorised vodafone mini store of 2, avenue north, Santoshpur, Kolkata-700075) . The dongle account number is [protected]. I had used the dongle for a single day after purchase and there after I find no network. I have complaint about this to the retailer a several times but in vain. I have even complained on 20th February, 2015 and they inform me that they will resolve the same at my house (address-189/1, Santoshpur Avenue, Kolkata-700075) but they didnt turn up. I called up the customer care and complained about the problem. They say that the same would be resolved within the end of February but still the problem persists. I am a female customer and my husband stays out of station. Its really important to me but your company has harrassed me several times. Take immediate actions within 7 days else refund me the money and take back my dongle, or I would be compelled to take some legal actions. Hope you would look forward to the goodwill of your company and serve me as soon as possible. Sampa Sinha [protected]

I am a vodafone user with mobile# [protected]. I was surprised and shocked when I saw my current bill(Feb 2015) which suggests that my data usage exceeds my limit. When I looked at the bill details closely, I could see that you guys are charging me for data usage of ~240MB which was from 24/02/15-22:10:32 to 24/02/15-23:07:45. How can I download 240MB in that time ? Are Vodafone giving bandwidth which allows a person to download 240MB in a min. I looked in to more details about other entries and I can see that there are charges for 4MB download in two secs.Technically that's not possible and I think there is issue in the vodafone system which is overcharging millions of people like this. I have discussed this issue with customer care but they are not able to help me. I want you guys to look at my issue and rectify the bill ASAP. Cheers, Kapil

I am a customer of vodafone india since 2008, today on 04th March'15, i have been charged Rs71/- for a bonus offer which i didn't requested. When i called their customer support just after 10 mins after service activation they said you have dialed no that's why service is activated, i said i don't want such services you plz deactivte it and give my deducted Rs71/- to me then they said you won't get your balance back once it's deducted i said you give me a proof that i have requested service then they didn't replied anything.