Vodafone India Complaints & Reviews

Hi all, I am delhi based postpaid vodafone user but now i have moved to pune . and i want to convert my no from postpaid to prepaid. as i cant go to delhi for just converting my no to prepaid. When i went to pune vodafone store they told me that you cant convert your delhi based postpaid no to prepaid in pune. Even in delhi also, Vodafone store people told me that i have to be present for converting it from postpaid to prepaid. what a crap thing it is. I am unnecesseryly paying my delhi postpaid bill from past 6months. So can anyone suggest me that, Is there a possible way to convert my delhi postpaid number to prepaid in pune itself. I am highly disappointed from vodafone because of there rude behaviour.

I am using Vodafone prepaid services in Delhi circle. Out of the blue I get messages that your "gaana subscription" or some other subscription is successful. To opt out I have to call 155223. When I call there I get a response that no service is active. But these people deduct balance Reaching the customer care is next to impossible.

Respected sir/madam [protected] number is a vodafone india company and this sim card used a jweller in meerut but this person going anywhere without any information. and this number is switch off before three days so please help me any details

Even before our query is solved, the outgoing is discontinued. Please note that I was informed when I took the connection [protected] that the FNF service Of Rs. 49 is activated and several times it was discontinued as you will see in the last 6 months Bill the same was then credited to me after the many complaints registered by me. I am a Senior Citizen and caoud not afford to complain any more. [protected] spoke to Sudha, Tanishka and Jasmine dated 13/10/2014 [protected] dated 17/10/2014 [protected] dated 19/10/2014 given to Ridhima [protected] dated 21/10/2014 to Magesh A specimen of my complaint everyday Quote {Ritin}Sir, may i know you want to activated immediately or bill cycle date? {CHARLES DSOUZA}yes immediate {Ritin}Okay Sir. {CHARLES DSOUZA}it should have been done from 1st oct {CHARLES DSOUZA}my complaint date {CHARLES DSOUZA}because when I see a huge bill I will not pay and give all your names in my complaint {Ritin}Sir, this is your request number [protected]. {Ritin}It will be activated within 11-Nov-14 14:28:06. {Ritin}Sir, on this number [protected] friends and family is activated within 11 november. COMPLAINT NO.[protected] DATED 8TH NOVEMBER 2014 Unquote. Please note that I have a WiFi connection and have never asked for activation of Internet usage and why should Rs.478.48 be charged towards data usage as levied in your bill dated 07/12/14 Hence, I refuse to pay the same and request you to reverse the same. You cannot assure me that your billing systems are robust and accurate because then what is happening with me for the last 4 months, reversal of my billing amount would NOT have happened. I refuse to pay an amount due of Rs. 1239.07 and it is clear that this is a harassment to me because in the month of May I was charged 346, April 417, May 500 June 600, and every month it continued to increase which Vodafone always does for POST PAID services and see above the number of complaints I have made. I CANNOT AFFORD TO BE HARASSED ANYMORE. Regards CHARLES DSOUZA MOBILE NO. [protected]

Failed to process the request for change of Plans (interchange of plans amongst two Post Paid no.s in my name - [protected] & [protected]) & activation of net pack to one requested in Dec 14 and given wrong confirmation by your service outlet in Belgaum, college Road. Due to which I was charged with Rs. 603/- net usage in my billing (05.01.2014 to 04.02.15), Complained in nearest Vodafone 24 care strore on 10.02.14, registered till date 4 complaints Complaint No 1 : [protected] date : 09.02.2014; Complaint No 2 : [protected] date : 10.02.2014; Complaint No 3 : [protected] date : 12.02.2014 & Complaint No 4 : . [protected]; Wrong confirmation by your CC executive contacted on 198 on 22.02.15 that request approved and charges reversal will reflect in next billing as adjustment amount. services barred from 05.03.15 causing high inconvenience. Again in recent biling of 05.02.15 to 04.03.15, you have not any adjustment of above disputed charges & Penalty of Rs. 100/- levied. Such abysmal servcie & Negligence over customer compliant & WRONG CONFIRMATION by CUSTOMER CARE & Store officers are HIGHLY OBJECTED... VERY VERY UNREST & DISAPPOINTED.. FED UP IN COMMUNICATION for your failure of action in time (28 days lapsed)

Hi Sir/Madam I'm writing this complaint regarding my mobile service Vodafone. I have not activated any service from Vodafone but they are keep on deducting my account by activating unwanted services to my account. I'm customer with Vodafone for past 8 years. Being a loyal customer they are keep on deducting my account. This is the 3rd time they are doing this. I'm totally pissed off because of this. I have also contacted Customer Service but they are also very rude and not giving proper resolution and proof that I have activated it. I request you to take strong action against the people who are responsible for this.

Dear Sir, I hv recharged my vodafone mobile no. [protected] thru. State Bank of India Net banking at 09:11:10 pm on dtd[protected] vide txn no. Ref no. IG00RSJFG3 for Rs.250/- but recharge yet not received in my phone. Kindly do the needful. YOGESH GUPTA Alternate mobile no. [protected] email ID [protected]@hotmail.com

Maine apna number prepaid se postpaid kiya lekin muje bina bataye phone disconnect kar diya 2 din se mera num band hai mai call kar raha hu costumer care par but koi information nahi de raha hai .15 .15 min hold par rakhte hai fhir response nahi dete .mere paas recording hai costumer care se calling ki ..bahut harres kiya hai .vodafone ne.

Sir, From last six month i an unable to contact with your customer care representative. i think my no. is blocked over there. i have also complained to ur representative via stores as well as by another no. but all in vain. i request you to plz resume the service as soon as possible, or else i will go to consumer court. my phone no is [protected] vishwas kumar gupta sainath khirkiya near by no. 3 school, karauli.

Rude talking by your collection department thru this Landline no.[protected] and fed up totally and please deactivate my two post paid nos. On 6 Mar 2015 20:54, "DEV JOEL RAJENDRAN" <[protected]@gmail.com> wrote: Hello, This is Joel Rajendran having two postpaid numbers [protected] & [protected]. above said nos. Payment date is only 19th March 2015. But from 1st March onwards I received calls daily thrice to four times. Today morning I received call from your collection team as illegal no. As +422... like it started. I told your agent to call through proper no. Afterwards from evening Mr subramani called me from [protected] FROM TIME 17.58 HRS and initially I couldn't pick as I was on driving. Continously he called me and on fourth time I picked and I told him don't disturb as I will pay the payment before the due date and quit the call. But he keep on calling then I picked the call then he started throwing abuse words like i[censored] r not having money to pay bill then y u take postpaid connection. And I also replied him that Vodafone is not his company and if he talk like this then no way that I will throw the Vodafone Sim and quit the phone. Again he called me and started that MAMA i[censored] can throw the SIM DO IT NOW AND STARTED bad words. Again three four times he called me and really I got disturbed. Then I call 198 to register the complaint and ur staff replied that he don't about [protected] this no. And not belongs to Vodafone. I[censored]r customer care is replied like this where can we go. Then I went to sivakasi mini store and they gave me MR. ABU TAHIR : [protected] as collection manager. I talk to him and he also not replied well. THESE CONVERSATIONS HAPPY NEW FROM 17.58 HRS TO 18:30 HRS. So I gave my SIM: [protected] as per ur collection agent words and the pending bill will be pay by him. So please treat customers properly and train them. Also please deactivate my two mobile nos [protected] & [protected]. From now and i will not be responsible for further bills. ALSO PLEASE LET ME KNOW ABOUT THE REGISTERED OFFICE FOR [protected]. Also legal case will be filed on Vodafone for further actions. Joel Rajendran [protected]

Sir my mobile no [protected] and my name is venkatesh ... I got a msg that on recharging with 11 rs i ll get 500 local/national sms but on recarhing i didnt get any ofr so i lodged a complent with vodafone custmor care and they told problem will be solved in 2 days and now they didnt !! Im trying to contact custmor care again they blocked me so that in couldnt contact them ... This is not the first time they doing this to me this was the 4 th time blocking to contact custmor care so i want an online consumer complent on vodafone for doing this to me !!

Random Value Added Services get activated automatically without my consent or even interest and their rental gets deducted from my account.I am informed about this through message which is simply ridiculous. Your customer care executives utter all kinds of excuses and non nonsensical things to prove nothing went wrong. This is not acceptable, When I spoke to one of the executives and asked him why this stupid HOTSHOTS service got activated on my number without me doing anything related to it, he first of all refused and said this was done by me (customer) alone. But, later when I told him I am going to take this forward and register a complaint about the service activation and himself, he told me your amount will be refunded because it was a Value Added Service which got automatically activated. What kind of nuisance is this???? Will take this forward to Consumer Forum and seek their aid in this matter.

Dear Sir Greetings!!! Some body calling to my wife no. is [protected] (Vodafone-Chennai). from below mention mob. nos. 1 - [protected] - Vodafone - Maharastra 2 - [protected] - Vodafone - Maharastra 3- [protected] - Idea - Maharastra 4- [protected] - Idea - Maharastra 5- [protected] - Idea - Maharastra that persone is telling his name is Deepak Rathor and stying in jalagaon Maharastra speaking very bad language Please sir help me out for this problem my main id is [protected]@gmail.com and contact no. [protected] Thanks and regards Raj Tripathy

Dear sir, i am sunil dave. I amusing vodaphone prepaid card since 2002 and having two postpaid card from one year. for this two cards my monthly usage was 1500. One of the number is [protected] in which i have recieved 400 something bill and i used to pay the payment by internet banking. I have paid the bill online and due to technical fault it was not credited but it was debited my account. I got the message that my account was debited. After few days i come a croos that my bill was outstanding. then i contacted customer care center he said you have to pay penlty for that but i actually deined to pay and stop the card. I am using corporate connnection through the dealer. I have informed the same to the concern person. He said you have pay at the time of settlement. during the settlement i have paid rs.400 and recipt no is 012573 on 26th feb 2015. After that i have recieved the notice from advocate. On the suggestion of the dealer i have waited for the settlement and paid the dues. Then why the company has sent me notice. Now i am not a tall interested in its service please send me today the outstanding bill of the other number [protected]. With this please blcok this number or inactive the card as i wont your service. Yous faithfully. Sunil dave [protected]

Hi, My name is Vivek Gupta and I am using the MSISDN =[protected]. I tried to call international number which is roaming here in India and was in my other hand. The call was made on 5th March/2015 between 9 am to 15:00. Now when i called the international number[protected] it was announced the call charges will be high and it was ringing in the calling number handset and I didn't see any call to the called number . I disconnected the call from calling number and my balance got deducted which is not suppose to be deducted during the ringing phase. Also i tried speaking to customer care executive and they didnt agree to file my complaint and said balance has deducted correct and they will not take my complaint to validate the same. I need CDR ( calls data record) in order to justify as the call was answered from called number that is why balance got deducted. Please contact me at [protected] after Sunday or email me at [protected]@yahoo.com Regards, Vivek Gupta

I have made an online recharge of rs 130 through net banking from vodafone website, my amount has been deducted from bank account after that it's showing "WE ARE UNABLE TO PROCESS YOUR REQUEST" ON MY SCREEN. I need my amount to be Refunded. My Contact number : [protected]

I am HIGHLY DISAPPOINTED with the services being provided by Vadofone Hisar. I am a resident of Hisar, haryana and the telecom quality is terrible. Most of the times, my phone loses signal and any incoming callers are told that the phone is switched off.It's practically impossible to use moblie data. This problem has persisted for more than 3 months and unless it is rectified immediately, I'm pretty sure I'm switching to...

Dear Sir, I have a number [protected].In last 6 months more than Rs.600/ has been deducted for various services, which were niether activated nor used.On 03/03/2015 I again recharged with rs100 and on 4/3/2015 again rs75 were deducted for unknown reasons.When contacted with customer care, they told it was deducted for wallpaper download, which is flat lie. No download was done as such. I want to express my dissappointment and anger. I am feeling cheated and helpless.I earn money after hard work and this is painful way to loose that money. I request you to please provide me details of all downloads/services deductions since 1/10/2014 and return that amount with interest thereon. Regards Dipendra Sen Conatct-[protected]

I am HIGHLY DISAPPOINTED with the services being provided by Vadofone Hyderabad. I am a resident of IIIT Hyderabad and the telecom quality is terrible. Most of the times, my phone loses signal and any incoming callers are told that the phone is switched off. If I try making calls, it gives me the 'call failed' error. It's practically impossible to use moblie data. While it was highly inconvenient to restart my phone to get 20 mins of proper signal- now even that doesn't help. This problem has persisted for more than 6 months and unless it is rectified immediately, I'm pretty sure I'm switching to a different provider.

I have 2 vodafone corporate connection. I was previously under plan 99 rental which was the benefit of 100 mints of any local call free. But last month my plan has been converted to 149 rental without notifying me and that plan has 100 mint of local vodafone to vodafone free call only. Hence, I have been charged for the Vodafone to other local calls. That means I have been charged for the other number calls and that happens without notification. This is one kind of fraud where I suppose to get free minutes but I am not getting and I have no information about that I will get charged if I make Vodafone to others local calls. My 2 numbers are [protected] & [protected]. Please look into this matter. I have checked with the other consumers as well and I have received same feedback.