Vodafone India Complaints & Reviews

Hi, i have two post paid connections of Vodafone 85*****801 & 85****802. I requested to upgrade my plan on 85*****801 which they did. Secondly i requested the same plan to get activated on my alt. number 85*****802 but they activated some other plan instead due to which my Bill increased to 4000/- approx. I made the complaint but here i really felt like committing suicide. There customer care executive kept me on hold for more than two hours when i complained from my alt. number thier another customer care supervisor insulted me by stating "Tu 2 ghante se hold kar rha hai isi se pata lagta hai tera character kya hai?", Now they have barred my services and due to which my wife lost an job opening. This is not it they are not evening reverting me on mails. please help.

Dear Sir/Madam, actually i want my BILL SUMMARY OF MY CONNECTION: [protected] OUTGOING & IN COMING DETAIL OF february 2014, PLEASE DO THE NEED FULL my email id is [protected]@yahoo.co.in. mob no [protected] vodafone connection...

Dear sir, I am user of Vodafone mo No. [protected] and i have been regularly making payment then also company has stopped my incoming and outgoing services.and when i asked about that on vodafone customer care they told me that your payment is not ready phone no. [protected] as i am not user of this no. then how could i pay for which i am not knowing about this phone no.[protected] in this condition company should reach person who is using no.[protected] why they are disturbing me so kindly help me...

Sir I am customer of vodafone since many years. My mobile number is [protected]. Due to signal problems at my residence and home I do not want to continue services from vodafone and wanted to shift to Airtel. I tried many times to port to Airtel but due to reasons unknown I was unable to port. I am trying since past one year. Its matter of great shame that such a big company is harassing the customers like this. I request the concerned people to kindly look into the matter as this is creating a lot of problems. Looking forward for a favourable reply and action.

sir we are using your number [protected], [protected],[protected], [protected], [protected], [protected]. despite having paid rs.4269.03 amount by chq no. 372632 on 10.02.2015, we are still getting calls from your office for due payment. our executives visited your vodafone malad ( kachpada) gallery 6 times with proof of bank statement i.e. cheque being passed and with the letter having your stamp. we are still getting telpehoinc call from your vodafone. Everytime they tell us that we will check and they followup with us regarding same. Even i have paid by cash again for [protected], [protected]. I am feeling HARRASSMENT from your side.

on 26.2.15 I took recharge plan for Internet 3G for Rs. 651 and suddenly found that the data completely exhausted without my use, even this was the new number taken on 25.2.15 only. My number is [protected] Kindly help in the matter failing which I shall lodge complaint at appropriate forum. Sita ram

Dear Sir/Madam, I have given request at vodafone for porting from airtel to vodafone on 20th feb 2015 and on 26/02/15 I have received msg on my alternate number [protected] as your Vodafone no - [protected] is active now and call on 117 to activate the same. From 26/02/15 till date no network is showing on Mobile no - [protected]. Request you take strict action on vodafone. Thank you amit sawant- [protected]/[protected] [protected]@gmail.com

On 23th Feb 2015 Monday, I requested for a NANO SIM in replacement to my Vodafone Corporate SIM at Vodafone service center, Shopprix Mall, Sector 61, NOIDA, Gautaum Buddha Nagar. On 23th Feb 2015, they gave me a NANO SIM and told me SIM will get replaced by 12 noon, the very next day i.e. on 24th Feb 2015. But no action was taken. Again on 25th Feb 2015 Wednesday, I visited the place and reminded them to get my NANO SIM activated, they told me they will definitely do it by the next day(26th Feb 2015). But still no action was taken. I called them they said they will contact it further . What shall I do now?

I am reporting this issue with immense amount of disappointment and dissatisfaction towards the service offered to me as a corporate customer who has been loyally using and paying vodafone month on month over the past years. Below is the complaint for my number [protected] Over one of my international trips between 26th and 27th November I received an sms from Vodafone saying that my service has been barred due to excess usage during the night. When i returned to Mumbai on 28th morning and enquired about my bill, i was told that i am supposed to pay an unbelievable price of 27, 000 Rs. to get my service activated. To top it all i kept hearing from the representative in a warning tone that i "will have to pay for the service i have used" Below are my concerns which I have reported to Vodafone over 6 emails and repeated phone calls but have failed to receive any response whatsoever 1. My India sim was not in use owing to the free 3G access to me all throughout the stay by the hotel. I am not stupid to go ahead and use internet worth 27, 000 inspite of that. 2. When my service has been barred for 3 days, how is it possible that the billed amount has gone up to 33000 Rs. Within so much time. 3. When my credit limit was 19000 Rs, how could my usage go to 27, 000 that time. 4. My corporate service has been barred for the last 3 months and I have been crippled when it comes to accessing and replying to my important business emails and other means of contact. Is this the service offered to a corporate customer? 5. I was told that my service will remain barred until dec 25th if i don't pay 80% of the bill value i.e. approx 28000 Rs. For what?? Explanations on my billing details will be given to me only after 25th Dec, which I have not received till date. This is a crazy process and I will not abide. I have come across an unethical billing process a few months back also by vodafone when i was charged a whooping amount for nothing and was asked to pay. When i refused to pay and asked for the details it was seen that the charges were actually an error. I refuse to chase you guys and spend my valuable time. I, as a Vodafone customer have had a good record and never faltered on by bill payments over the last 4 years and this kind of treatment is totally displeasing. The height of pathetic service is that I continued to receive standard replies to all 6 of my emails to Vodafone Moreover in spite of my services being suspended and no usage being done for more than 3 months, my latest bill is now increasingly amounting to 41, 000 Rs. The latest to this is that Vodafone sends across bouncer like guys to my earlier registered address and threatens the receiving Senior Citizens who are a part of my family to pay the bills. I strongly condemn this behavior from Vodafone. Regards, Yasmin

Hi, 1. i m writing this post to u after speaking to every one of your rep in the company. 2. We r a army unit in alwar(rajasthan) and with lot of faith in your company we had taken CUG connections for our unit approx 200. At the time of contract we requested that no isd call should come to our cug network And it was agreed to by your reps here. since the matter is of national security we reminded this fact to your reps here but since past one month many of my jawans r getting calls from pak/middle east countries. This is not in good taste, some rep of yours must have given our mob nos to the agents of pak/others. 3. I[censored] care for our country pl stop this nonsense at your end. I m ready to tell u the names of your reps withwhom we were dealing.u can contact me on [protected]@rediff.com but for god sake stop this isd incoming facilities on our cug. 4. In case u r unable to do so than pl let us know we will change over to other companies. Regards

This is to inform you that again Vodafone people are charging extra downloading charges of Rs.372/- for the period 03/01/2015 to 02/02/2015 vide your bill No.[protected] dt.03/02/2015. I am using 2 GB data plan. I was surprised to note that extra amount has been charged again towards downloads/data usages, Where as i have used only 1.13 GB data in this months. Even my data was left un-used every month. w.r.t. 2 GB Plan. I have already made complain regarding your extra download charges for the month Dec-14 and Jan-15 bill vide my mail dt.02/02/2015. You have also assured me that you will adjust that amount in my next billing amount. But in this month you have done the same thing again. I am using this No. Since more than last 3 years but i am facing this problem since last 3 months. You people are unnecessary harassing me. I request to please wave off all this download charges from all my bill or i will force to go to consumer forum for this matter.

I am from Bangalore. I have a add on card with number [protected]. I have activated only plan 199 and vodopone confirmed the same. Now at the end of month I see my bill coming as 2499. Vodopone must be really crazy. How can they change the month rental without my knowledge. Pls register my complaint for same.

I Rohini Kumar cell phone number [protected], recharged on line for my pre paid cell phone number [protected] for Rs 147 and Rs 130, both are succesful but the talk time has not uploaded, it shows low balance. Try to up load the amount in to talk time of my normal 2 G cell phone and send an e mail to [protected]@yahoo.co, The recharge confirmation e mails also not received so far.

I recharged 120 rupees to my vodafone mobile [protected] at 26/2/2015 morning money deducted but currency not added. i am trying to call vodafone customer care it's almost 24 hr but they are not receiving the call. Transacton id =[protected]

I had a prepaid number [protected] for which I had lodged a complaint to stop the services because my phone was lost. On getting the new sim (and i was asked to take postpaid connection), I am able to make outgoing calls but no incoming calls or incoming messages are allowed. I have visited the vodafone store but they have failed to do anything. When the customer care person is called on their customer care number they are saying that we need to go to the vodafone store. I am being shuttled from store to customer care help line and each of them not taking the responsibility. I am being asked to wait till 5th March ? ??! Because this is my official number i am undergoing financial loss. I have to pay them rental though I am not getting their service. Regards, Angshuman Mondal [protected]

I am using for post paid number in my name (j.karthikeyan) past one year and i am not getting signal in my home and past one i was complaining customer care about signal problem but there is no use at all, they sent network team and checked many times but there is no use from that team .Now I am going to change to aircel I hope with in few days. But brand Vodefone getting only bill amount but no services at all. poor poor network and poor services

I have my number ported from tata to vodafone thinking of better service, but now am regretting it every bit, Initially I had a 3G plan offer which only lasted for 4 months from porting in, and then they without my permission made it active with charges without my consent, nonthe less I made payments for first couple of months and then asked 3-4 times including personal visit to vodfone store to de-activate the same, which was never done and vodafone kept billing me 3G charges, One fine day one of vodafone telecallers called me for payments and she promised me to waive of Rs800 of my total outstanding of Rs.1800. So I made the payment and I have the bill and the same waiver is written at the back in pen. The same day my number got activated.[protected] soon to my disbelief my number got disconnected in 3 days, I again called up vodafone, 31st jan they told me that dont worry everything has been resolved the waiver was not updated it will be done you dont need to worry, smart enuf I even have a ticket raised for the same.. ticket number - [protected]. . My number again got activated, again 3 days later it again got disconnected Also got a mail from vodafone on 6th of feb that they have not received the Rs.800 I quicky responded to them, also called Shekhar Mahadik on [protected] or Ankush Deshmukh on [protected] they all said they will look into it als had marked the same on mails too I got a revert to raise the matter with avdhut rege, which I did, my phone again was re-instated, however avdhut rege didnt respond in 3 days, this time again my line got disconnected I called up Mr. Avadhut Rege on [protected] I didnt got any response from him, frustrated of the ordeal I went and made the payment on 12th of feb 2015 Now the worst face of vodafone, Now I have received a bill on 27th of feb (note bill date is 18th feb, just 7 days before due date)... which surprising has following charges Rs.150 x 4 for reconnection charges in same month = Rs600 + Rs100 late payment fees. Whats more vodafone is taking tax waivers from government for what? Do they really deserve when poor farmers are commiting suicide Its really annoying. Now just left 7 days either I pay or again have Rs100 slapped on my face and further connection - reconnection issues???

Dear Vodafone, This is Shaik Ashraf Ali Residences of 2-20-98, Chilkanagar, Uppal, Hyderabad-39 and I have using vodafone number since 7 years sudden my number got deactivated and I requested for activation but Abides Stores reject for reactivation. I need My number back or else I will take ligal action on this. My number is [protected]. Thanks Ashraf [protected]

Dear Sir /madam Mera number [protected] hai, mera Name Ramdeep Ratna mere pass ye corporate connection tha mane Vodafone costumer care mai call karke ye Number band karva diya tha or Number ke incoming or outgoing done band bhi ho gyi thi oske baad mene Sara bill bhi pay kar diya uske baad bhi mere ghar par bill baar baar bheja ja raha hai mene apna number band karvane par mujhe service registerion Number diya tha vo tha [protected] jo Ki mujhe 9Dec 2014 ko mila tha uske baad mera Number 17 Dec 2014 ko [protected] ko mila tha pls mere ghar par bill na bheje. Thanks & Regards Ramdeep Ratna

This is to inform you that i have a Poor / unprofessional experience with Employee at Vodafone store . On 2nd Feb 2015 - I went to Vodafone store to get a New Nano Sim . I gave my Identification required for new sim With photograph . yesterday on 12th Feb i got a message from Vodafone that they have not received documents from my side . I again went to vodafone store yesterday and an employee told me that employee Mr Vikas Has not sumbitted the documents that i gave him on 2nd feb. My mobile number [protected] was disconnected from 12th Feb evening and is disconnected till now . It was Really Disappointed experience from vodafone . on the other hand Mr Vikas Took double amount from me than as prescribed by company . Ispite of charging double amount Mr vikas did not forwarded the documents to the company. All my Business calls were Missed just because of Mistake by Employee . If i did'nt got a reply from your end in 24 hours, i will sue the company in Court Name of employee - Mr Vikas Store Address - Vodafone store, Opp old courts, Jalandhar Best regards Proneet Sharma [protected]