Vodafone India Complaints & Reviews

Hi, You executive "Sai krishana" miss behaved and insulted me on 02/28/2015 6.20. I wanted to give complaint regarding network issue but he turnout to insult me. I request Vodafone team to take action against him asap. Regards, Mohit Jhunjhunwala [protected]

DEAR SIR/MADAM I AM SHABAZKHAN, VODAFONE CUSTOMER SINCE FROM 5 YEARS, MY NUMBER IS [protected], ITS POSTPAID CONNECTION, EVERY YEAR I HAVE PAID THE AMOUNT ADVANCE RENTAL, OF ONE YEAR, EVERY YEAR THERE IS NO INTEMATION TO ME, OR THEY HAVE NOT GIVEN ME SMS ALSO, OR THERE IS NO CALL FROM CUSTOMECARE TO REMAIND ME, EARLIER ALSO NOW IHAVE GOT SMS BILL THAT I HAVE TO PAY ABOVE 200RPS AMOUNT BILL IN THIS MONTH ITS DUTY OF CUSTOMER OF VODAFONE TO REMAIND TO PAY ADVANCE AS BEFORE BILL GENERATED, PLS ADJUST MY ADVANCE AMOUNT IN BILL IN TWO EMI, SO THAT I CAN PAY BILL AMOUNT AND ADVANCE AMOUNT SO PLEASE LOOK INTO THE MATTER AND SOLVED CONTACT NUMBER IS [protected], [protected]

hi i am ajay singh and i m using vodafone services and also uses my relatives . SIR I HAD FACING PBLM IS NETWORK ISSUE FOR LAST 1.5 MONTH THIS PBLM IS RUNNING SO HIGH AND ME AND MY RELATIVES ALREDY UNSATISFY THIS SERVICES FOR LAST 1.5 MONTH BECOZ OF NETWORK ISSSUE. I HAD MANY COMPLAINT REGARDING THIS NETWORK ISSUE BUT NO MAINTAINCE AND NO GROWTH IN VODAFONE NETWORK. PLEASE SIR I REQUSTED TO YOU PLS CHECK THE NETWORK ISSUE IN NIRANKARI COLONY DELHI 110009 AS SOON AS POSSIBLE . THANK YOU AJAY SINGH

This is to complain against a fraudulent change in my Data plan on[protected]. I received two messages regarding my personal visit to the Vodafone store at Girish Park, Kolkata and changing my data plan. After a telephonic conversation today, it became clear about the fraud activity trying to cause a bigger fraud. The time of this plan changing happened by a person on 27th -March-2015 at 3:37 PM. Although Vodafone has recorded that it was me, it was not at all possible since I was in a seminar during that time at my work. I am holding the phone no. [protected] for a long time and I am a very old customer with Vodafone. May I request you to look into the matter and take necessary action against the fraud person as well as the Vodafone Customer Care person at The Girish Park Office who did not check properly any ID before altering the plan. I further bring to your attention that there was an organized cheating and fraudulent issuance of a Vodafone SIM card recently to an unknown person which has ended up in a great financial loss (One lakh three thousand) of mine 22-March 2015. I wrote to Vodafone several times but nothing happened. In spite of this, I still remain a good Vodafone customer. So I request you to take necessary action at least this time. Nabendu Chatterjee [protected]@rediffmail.com

I am stunned to discover that after visiting to Vodafone office and mailing them so many times still there is no respond. I have spent 3 hours at Vodafone store(Parkstreet) and 2 hours again when my friend visited the office for same issue. The documents was submitted on 31st of Jan 2015 and i was informed that it will be activated/port within 7-8 days but it did not, later when my friend visited Vodafone office for the same issue he was informed it will be activated within 14- 15 days but its been 28 days and my number is not yet port. I'm really amazed to see that Vodafone being a very good network service provider with so poor customer service. If Vodafone people cannot port the number into their network then do let us know as I've also given my alternative number too. I have contacted the customer care line and i was been informed that there is no such information regarding this number. I tried to contact to Mr. Gunjan Agarwal (Nodal Officer as mentioned in your website) on +[protected] but his number was switched off/not reachable and many times he dint receive the call, later i also mailed to appellate authority and also called them but still there is no response. I am not understanding what is going on. Was I spotted like a terrorist in the verification? Because there is still no verification call. I am really Helpless. It is very easy to get another SIM but they do not understand how many relations I loose if I discard this number. I submitted my documents to their network TRUSTING Vodafone and done all the formalities which their executive told. I never thought Vodafone to be so careless and discarded me like a garbage and treating me as a most undervalue person in this world. I work in Bangalore and they have asked me not to leave the state as for porting they need a home network, now their delay is occurring me a great loss. Will the Vodafone compensate me for that? I beg them to consider how they treat their customers and *reward* us for our loyalty rather then punish us!

My Sim card was missing, so I vodafone mini store at the time of purchase from me 100 rupees bought a sim card activate it after my account for 15 rupees have taken it. Vodafone ministore in to ask if they like that will buy if not the sim card return after 100 Take That say. And wherever you have slandered me to consider complaint. Vodafone mini store address: No 133a, Mettu street, Perambalur Ho, Near market, Perambalur-621212

I had taken Dongle on 23rd December 2014. From first day itself i am facing problems. For more than 2 months i am bearing with their stmt ' Problem will be resolved soon" and " within 6 months problem will be resolved (Contradictory). Do you think i will wait for 6 months for complaint resolution or shift to other service provider who gives me better services. Why shud I pay if i am not receving basic / primary requirement of taking internet pack. Even after wrting to customer service / Nodal / Appallete and MD, no one is answering emails. Vodaphone - please resolve my complaint. I am not going to restirct myself only to this site for complaint. You will hear from me till my complaint is not resolved.

sir i recharged in my mob no [protected] with rs.156.i got 1gb 3g internet pack.i used only 50mb internet but vodafone company convert my 3g pack in 500mb 2g pack .so i have loss of 950mb 3g pack .i call three two times in vodafone customer care but customer care officer not tell me sutaibale response . so please sir solve my problem .

I am a post paid customer of Vodafone ( Hutch before ) since 2002 and paying all my monthly bill without fail . My average monthly bill is around 5000 – 7000 rs, annual around 1 lac rupees . This time ( Feb 15 ) Vodafone charged me certain amount in my bill which is not consumed by me . Reference – Vodafone bill no – 68315494, Bill period – 22nd Jan 15 to 21st Feb 2015, they charged me - 4147 GPRS data . While in fact, my internet was switched off in my Singapore trip from 15th to 18th Feb . Vodafone charged me wrongly above amount and it’s a fraud with customer . Vodafone needs to revert above amount with immediate effect .

I ported my [protected] number from Tata Docomo to Vodafone. That time Vodafone executive gave me Monthly rental plan of Rs 300. which includes free internet of 2 GB for 3 months. And in first month I received bill of 1300. which shows Rs 900 for Internet uses. I made complaint to customer care, But received no response. And now, I am forced to pay bill, cause Vodafone has cut my out going service.

My sim is out of service on 25/02/2015 .Because i lOst my moblie but between the duration 25 My ur Customers Care Activate sms pack on my number .But the problem is that at 25 I replace my sin from vodafone store mp nagar and my sim is active on eveing 7 pm how could it possible .i Had also done fir in police station

Dear sir, i am prepaid customer of vodafone from approx 10 years, recently i take your postpaid connection and run it 3 or 4 month and found signal/tower problem, although this problem not comes when i was a prepaid customer, when i becomes postpaid customer this problems occours and never end so i cut postpaid connections and get back to prepaid again, and now when i am a prepaid customer again same problem comes always due to sim change from postpaid to prepaid, in my old sim this type of problem i have never faced, is it possible that in my old sim that connection continuous, i have my old sim . kindly do something. Thanks Anuj srivastava [protected]

Hi, i have two post paid connections of Vodafone 85*****801 & 85****802. I requested to upgrade my plan on 85*****801 which they did. Secondly i requested the same plan to get activated on my alt. number 85*****802 but they activated some other plan instead due to which my Bill increased to 4000/- approx. I made the complaint but here i really felt like committing suicide. There customer care executive kept me on hold for more than two hours when i complained from my alt. number thier another customer care supervisor insulted me by stating "Tu 2 ghante se hold kar rha hai isi se pata lagta hai tera character kya hai?", Now they have barred my services and due to which my wife lost an job opening. This is not it they are not evening reverting me on mails. please help.

Dear Sir/Madam, actually i want my BILL SUMMARY OF MY CONNECTION: [protected] OUTGOING & IN COMING DETAIL OF february 2014, PLEASE DO THE NEED FULL my email id is [protected]@yahoo.co.in. mob no [protected] vodafone connection...

Dear sir, I am user of Vodafone mo No. [protected] and i have been regularly making payment then also company has stopped my incoming and outgoing services.and when i asked about that on vodafone customer care they told me that your payment is not ready phone no. [protected] as i am not user of this no. then how could i pay for which i am not knowing about this phone no.[protected] in this condition company should reach person who is using no.[protected] why they are disturbing me so kindly help me...

Sir I am customer of vodafone since many years. My mobile number is [protected]. Due to signal problems at my residence and home I do not want to continue services from vodafone and wanted to shift to Airtel. I tried many times to port to Airtel but due to reasons unknown I was unable to port. I am trying since past one year. Its matter of great shame that such a big company is harassing the customers like this. I request the concerned people to kindly look into the matter as this is creating a lot of problems. Looking forward for a favourable reply and action.

sir we are using your number [protected], [protected],[protected], [protected], [protected], [protected]. despite having paid rs.4269.03 amount by chq no. 372632 on 10.02.2015, we are still getting calls from your office for due payment. our executives visited your vodafone malad ( kachpada) gallery 6 times with proof of bank statement i.e. cheque being passed and with the letter having your stamp. we are still getting telpehoinc call from your vodafone. Everytime they tell us that we will check and they followup with us regarding same. Even i have paid by cash again for [protected], [protected]. I am feeling HARRASSMENT from your side.

on 26.2.15 I took recharge plan for Internet 3G for Rs. 651 and suddenly found that the data completely exhausted without my use, even this was the new number taken on 25.2.15 only. My number is [protected] Kindly help in the matter failing which I shall lodge complaint at appropriate forum. Sita ram

Dear Sir/Madam, I have given request at vodafone for porting from airtel to vodafone on 20th feb 2015 and on 26/02/15 I have received msg on my alternate number [protected] as your Vodafone no - [protected] is active now and call on 117 to activate the same. From 26/02/15 till date no network is showing on Mobile no - [protected]. Request you take strict action on vodafone. Thank you amit sawant- [protected]/[protected] [protected]@gmail.com

On 23th Feb 2015 Monday, I requested for a NANO SIM in replacement to my Vodafone Corporate SIM at Vodafone service center, Shopprix Mall, Sector 61, NOIDA, Gautaum Buddha Nagar. On 23th Feb 2015, they gave me a NANO SIM and told me SIM will get replaced by 12 noon, the very next day i.e. on 24th Feb 2015. But no action was taken. Again on 25th Feb 2015 Wednesday, I visited the place and reminded them to get my NANO SIM activated, they told me they will definitely do it by the next day(26th Feb 2015). But still no action was taken. I called them they said they will contact it further . What shall I do now?