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Vodafone India Complaints & Reviews

1.8
Updated: Mar 23, 2026
Complaints 27138
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D
dines50
from New Delhi, Delhi
Feb 3, 2015
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I am not satisfy by their network services, a lot of time i addressed some complaint, but no action, i decide to PORT then on 2nd feb 2015 vodafone care call me from [protected], and he talk in a rude ugly manner, also warn me that they are going to closed your number. my contact number [protected]
Vodafone India customer support has been notified about the posted complaint.
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    Srikanth Nagesha
    from Mumbai, Maharashtra
    Feb 3, 2015
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Hi, This is against vodafone Karnataka, I have a vodafone connection which is a post paid connection [[protected], [protected]@gmail.com] I see a charge 'Download Charges' refelcting in my account every time and I don't understand what the charge is, I have paid 1000 Rupee or more as this charge in last 3 months ! I have spoken to customer care representatives and none of them have given me any explanation about the same, but they keep charging the same to me every month. I am frustrated and feel helpless about the same, Please do take necessary action and help me get this issue resolved. Thanks, Srikanth
    Dec 2, 2016
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2015
    Vodafone India Customer Care's response
    Hi Srikanth Nagesha,

    We request you to share an alternate number so that we may get in touch with you. We were unable to speak with you on your number.

    Regards,
    Vodafone India
    Verified Support
    Feb 25, 2015
    Vodafone India Customer Care's response
    Hi Srikanth Nagesha,

    We'll call you back shortly as requested by you.

    Regards,
    Vodafone India
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      S
      ssazad
      from Mumbai, Maharashtra
      Feb 3, 2015
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      Address: Jalandhar, Punjab

      Add in news paper for tower installation contact nos -[protected] and [protected] Mr Munish from Noida U.P. Demanded reg.fee of rs 1650/- to be deposited in PNB account no-[protected] of Mr Neeraj (legal advisor). Sent fake agreement papers of Vodafone Mobile Towers Limited signed By Mr Ram Kumar (M.D) of Mobile no-[protected], asked to deposite NOC fees of Rs/.19750/- in SBI account no.[protected] of Mr Sanjay sharma. Again demanded Rs.18200/- tob deposited in A/c no-[protected] of Mr Neeraj Kumar .. Now these people do not respond any phone call of mine, otherwise their mobile are still active. This is gang of some people who made cheating and frauds with innocent people but at the same time they are defaming the image of Vodafone company. So it is my submision with your small initiative thif mall practice is possible to be minimise . so take necessary steps in this regards. Regards SOHAN SINGH [protected]@yahoo.com
      Vodafone India customer support has been notified about the posted complaint.
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        S
        shalabhk2
        from Mumbai, Maharashtra
        Feb 3, 2015
        Resolved
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        Resolved

        Address: Raigarh, Chhattisgarh

        Vodafone deducted Rs 99 from my main balance saying that I have performed some WAP download (DWAP_DLS0099_TTU_KIN[protected] which was never done by me. I received a text message in the morning regarding purchase of bid vouchers for iPad mini, which I never did. When contacted customer care (Agent name - Suvarna) she completely denied my request and told that the amount has been deducted for this idiotic and irrelevant download. She didn't even tried to resolve the issue and disconnected the live chat saying she can't help with this. I already have 3G Internet balance in my account, so how come I was charged from my main balance.? They are also not giving details of the website or download agent used. Also when I registered my number in their website, I found that my number is registered on some other person's name and address. Please get this resolved asap.
        Dec 22, 2016
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2015
        Vodafone India Customer Care's response
        Hi shalabhk2,

        We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1AEJCqy

        Regards,
        Vodafone India
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          U
          Ud Kashyap
          from Guwahati, Assam
          Feb 2, 2015
          Resolved
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          Address: Patna, Bihar

          Good morning sir. My name is uday kumar from patna My balance cut on 02/02/2015 90 rupees but no downloding application no online video watch. But why my balance cut I talk customer care no excusses And abbuse Me. My balace refund i request u Your company is so bad behavior. Plz solve my solution... anotherwise send my u.p.c. code. B'coz i m angry wid ur cmpny. I'll go to other cmpny...
          Dec 23, 2016
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Feb 03, 2015
          Updated by Ud Kashyap
          Plz sir solve my problm...
          My contact number is [protected]...

          Uday kumar...
          Verified Support
          Feb 24, 2015
          Vodafone India Customer Care's response
          Hi Ud Kashyap,

          One of our executive will get in touch with you shortly to discuss with you.

          Regards,
          Vodafone India
          [protected] its my contact number..
          Hi,
          last week 6/4/2015 I recharge my number in online, talk time 150.interNet peak rs249..1.25GB.
          But suddenly to both balance become 0.00.what happened please check and give me back the balance.
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            B
            biswajitparida89
            from Bengaluru, Karnataka
            Feb 2, 2015
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            Address: Bangalore, Karnataka

            Dear Sir/Madam, I want to draw your attention regarding a serious issue which i faced today morning .Today morning i recharged my mobile [protected] with Rs. 54.00 and got only 0.54 but according to your vodafne site (https://shop.vodafone.in/shop/rechargeOffers.jsp#) i should get Rs. 45.06.For the same i have talked with CHAITALI via VODAFONE LIVE CHAT, but she didnot give me satisfactory reply.For your confirmation i am attaching the screen shot.Have a look and solve the issue at the earliest.Waiting for your response.
            Vodafone India customer support has been notified about the posted complaint.
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              B
              brigendran
              Feb 2, 2015
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              Address: Kannur, Kerala

              couple of days back, i have visited at thalasserry store to know about porting out from idea to vodafone. i took tokon and waited after 2 mins, i got CRE named 'sumina', that time i asked my doubts, then she got call from her mobile, i was surprised how she is talking infront of a customer, . she is talking like people from slum, girl will not talk like this, . she said me to go to another cabin, . is this the way to behave with customer, . an employ from a great company like vodafone should behave like slum girl.. please take a action aginst her.
              Vodafone India customer support has been notified about the posted complaint.
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                V
                vijayRatnakar
                from Delhi, Delhi
                Feb 2, 2015
                Resolved
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                Resolved

                Address: Yamuna Nagar, Haryana

                Dear Sir,

                I had lost/theft my prepaid vodafore sim no. [protected] Somewhere in Distt. Yamuna Nagar. on 1st Feb, 2015

                Block my sim and trace my sim as early as possible.

                thanking your for anticipation.

                VIJAY KUMAR S/O KRISHAN CHAND
                VILLAGE-SANDHALA, P.O.-GUMTHALA RAO.
                DISTT. YAMUNA NAGAR
                MY E-MIAL ID IS : [protected]@gmail.com
                Dec 28, 2016
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2015
                Vodafone India Customer Care's response
                Hello,

                We were not able to contact you when we called your number hence request you to specify the best time to reach you along with an alternate contact number to speak to you.

                Regards,
                Vodafone India.
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                  S
                  satyamsureka
                  from Haldia, West Bengal
                  Feb 2, 2015
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal

                  I have placed an order for installation of ILL service at my project site in Kolkata, West Bengal. I have done the paper work and the location of installation of tower been jointly decided with Vodafone India and my personnel. On the day of final survey before installation, Vodafone India personnel say that the tower cannot be installed at the decided place. If it could not have been installed at the decided place then why did they not see the place during the initial survey while placing the order. I had waited for more than a month and just before installation they tell me that it cannot be installed at the decided place and that the location has to be changed.

                  Even after this, I agreed that the tower get installed at the new location, I was assured that this matter will be taken up on urgent basis and ILL service will be provided to me within 10 days. But it has already been more than a month that there has been no communication from Vodafone India end regarding the current situation.

                  I have become fed up of Vodafone now.


                  I would request you to kindly look into this matter urgently as non-availability of your ILL connection is causing extreme difficulty to my project and is making communication very difficult for me.


                  Thanks,
                  Satyam Sureka.

                  Adhunik Infrastructures Pvt. ltd.
                  Contact no. - [protected]
                  email id: [protected]@adhunikinfra.com
                  Jan 2, 2017
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 24, 2015
                  Vodafone India Customer Care's response
                  Hi Satyam Sureka,

                  We will contact you again as there was no response when we called your number at 12:59 PM.

                  Regards,
                  Vodafone India
                  Verified Support
                  Feb 25, 2015
                  Vodafone India Customer Care's response
                  Hi Satyam Sureka,

                  There was no response when we called your number. We will contact you again in a short while.


                  Regards,
                  Vodafone India
                  Verified Support
                  Feb 26, 2015
                  Vodafone India Customer Care's response
                  Hi Satyam Sureka,

                  We request you to share an alternate number for us to get in touch. http://bit.ly/1DVMXE7

                  Regards,
                  Vodafone India
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                    P
                    Pradeep Election
                    from Ranchi, Jharkhand
                    Feb 2, 2015
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                    Address: Dhanbad, Jharkhand

                    Dear Sir, Few days ago a flash sms came on my mobile screen, unfortunately the ok button has pressed & suddenly 10 rupees of my balance cut and some love sms came to my moblie. today this massege is again cut my balance of Rs. 10. I dont want to this activation. So, request to you please stop this type of sms and deactivate of this type of sms pack and return my balance of Rs. 10. Thanking You. with regards... Pradeep Election Mobile no- [protected]
                    Vodafone India customer support has been notified about the posted complaint.
                    Dear Sir, Few days ago a flash sms came on my mobile screen, unfortunately the ok button has pressed & I dont want to this activation. So, request to you please stop this type of sms and deactivate . Thanking You. with regards... Joel Murali Mobile no- [protected]
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                      B
                      batntpt
                      from New Delhi, Delhi
                      Feb 2, 2015
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                      Address: Ghaziabad, Uttar Pradesh

                      Why there is no Filter at Vodafone Network for fake International missed calls coming to Consumers again and again. Is Vodafone sleeping on this and not tracking this. This is to refer to International Fake missed calls coming to Vodafone Post Paid customers like me-[protected] and my husband -Ashish Pandey- [protected] Vodafone Number - [protected] and [protected] Receiving ISD Call from Morraco/ Pakistan/Latvia, other countries continuously on our number. +371 Latvia +265 +212 Morroco We are not going to pay single penny for any such ISD Calls - Rs. 585 shown below for ISD on my number [protected] We were delighted customer of Vodafone since long time, but look like now we have to change our plan to other companies.
                      Vodafone India customer support has been notified about the posted complaint.
                      Yes, since last 4-5 days, I got call from +265 ISD Code with different nos.. They just miss call on my nos. Why these call comes to us? Few of my Vodafone nos frds got the same miss called..

                      Why these miss called come to us??

                      Vodafone have to revert on compliance..

                      My cell no - [protected]
                      I have missed calls to my Vodafone number from [protected], [protected] and[protected] what is the solution.
                      Today I got call fake missed calls on my number with different ISD code which is code from Switzerland +[protected];+[protected] & +[protected]. so what should I do ??? Plz help why they do missed called to me?? Plz solve my problem
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                        A
                        a60tanay
                        from Mumbai, Maharashtra
                        Feb 2, 2015
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                        Address: Lucknow, Uttar Pradesh

                        This looks like fraud from vodaphone. I am using vodaphone prepaid no. [protected]. I am also using 3g internet plan. On multiple occasions Rupees 99 & 49 got decuted from my main balance, After talking with customer care I didn't get any positive response on this issue. Customer care told me that I downloaded some contents from some website. But actually I didn't open or downloaded any such type o[censored]rl/data. The person from customer care with whom I talked regarding this fraud was not ready to file complaint against this. I believe vodaphone is responsible for this and they should return my balance.
                        Vodafone India customer support has been notified about the posted complaint.
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                          M
                          muhindro n
                          from Kolkata, West Bengal
                          Feb 2, 2015
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                          Address: Imphal East, Manipur

                          I also got a call from [protected] and he told me that i have won the prize of Rs 25, 00, 000 in KBC7 & he give me another number of Akash Verma [protected] . After calling Akash Verma he told me to give him my bank account to transfer winning price of Rs.25 LaC. I google searched AKASH VERMA and the number they gave and got few tips. Later on one person call up identifying him to be Akash Verma asking me to give my bank account number. When I asked him to first tell me where +92 code is from, the person said its online code from kolkota. He immediately hung up the phone when I told that I am on line and that he should tell me about +92 code. please do the needfull to stop such fraud calls.
                          Vodafone India customer support has been notified about the posted complaint.
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                            M
                            muhindro n
                            from Kolkata, West Bengal
                            Feb 2, 2015
                            Resolved
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                            Resolved

                            Address: Imphal East, Manipur

                            I also got a call from [protected] and he told me that i have won the prize of Rs 25, 00, 000 in KBC7 & he give me another number of Akash Verma [protected] . After calling Akash Verma he told me to give him my bank account to transfer winning price of Rs.25 LaC. I google searched AKASH VERMA and the number they gave and got few tips. Later on one person call up identifying him to be Akash Verma asking me to give my bank account number. When I asked him to first tell me where +92 code is from, the person said its online code from kolkota. He immediately hung up the phone when I told that I am on line and that he should tell me about +92 code.
                            Jan 11, 2017
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 23, 2015
                            Vodafone India Customer Care's response
                            Hi muhindro n,

                            Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1zzncV9

                            Regards,
                            Vodafone India
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                              Keerat Singh
                              from Gurgaon, Haryana
                              Feb 1, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              My vodafone no. is [protected].I am a vivid customer of vodafone and went on to switch my no. from prepaid to postpaid.i went to the vodafone store a lot, talked to executives and have done all that possible things to make my sim work.Even the voda guys are not able to make it work.my sim is activated but everytime i make a call from my number it gets diverted to vodafone people.IT people has something to do with it, says the vodafone store people.It has already been 4 days. I've faced a lot of problems because of this studpid company.i don't want to carry on with this anymore.i think it's time to switch to some better network company.Have already been let down.This was not expected of you.
                              Dec 27, 2016
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 24, 2015
                              Vodafone India Customer Care's response
                              Hello Keerat Singh,

                              You seemed occupied when we called 9****5***5 at 10:56 AM hence we'll get back to you in a short while.

                              Regards,
                              Vodafone India.
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                                drlokesh
                                from Delhi, Delhi
                                Feb 1, 2015
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                                Address: New Delhi, Delhi

                                I m a vodafone postpaid user with no [protected]...i recived my January's postpaid bill with illegaly charged for incoming during roaming but i requesed for roaming pack for last month and it was activated on my number... Last to last month it was also activated on my number and company said it was autorenual pack... Vodafone also charged extra money for a std pack which was activated by me last monyh and they charged money for this pack for next month also... But why i pay advance which i not used..
                                Vodafone India customer support has been notified about the posted complaint.
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                                  kanishkakumar
                                  from Mumbai, Maharashtra
                                  Feb 1, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Dear Sir/Madam, Incoming calls & outgoing calls are stoped in my apartment.First time i am facing this type issue in 5 years.My location 7th floor Haware Tiara sec-13, plot no.185, kharghar navi mumbai.Network is displaying full, when we go down we are able to connect the calls.All below options has been Executed --Mobile RestartTaking sim in & out Please let me know do i need to change my network because my important calls are missed.My family is using 3 sims(2 Prepaid, 1 post Paid).Because of this problem no body able to connect to any body.this is not acceptable for Please acknowledge as soon as possible
                                  Dec 27, 2016
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 23, 2015
                                  Vodafone India Customer Care's response
                                  Hi kanishkakumar,

                                  We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1a4yPgI

                                  Regards,
                                  Vodafone India
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                                    Niloy Chakrabarti
                                    from Noida, Uttar Pradesh
                                    Jan 31, 2015
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                                    Address: Kolkata, West Bengal

                                    Dear Sir/Madam, I would like to receive the list of outgoing and incoming calls i, e the call log of my mobile no [protected]. This is an urgent request please see to it as early as possible. Best regards, Niloy Chakrabarti
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Kripal Singh Thakur
                                      Jan 31, 2015
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                                      Address: Pune, Maharashtra

                                      This looks like fraud from vodaphone. I am using vodaphone prepaid no. [protected]. I am also using 3g internet plan. On 31 Jan 2015 Rupees 99 got decuted from my main balance, After talking with customer care I didn't get any positive response on this issue. Customer care told me that I downloaded some contents from 'mobc ganak' website. But actually I didn't open such type o[censored]rl, even whole day I was not using Internet. The person with whome I talked regarding this fraud was : Shaikh, but he was not ready file complaint againts this. My enquiry no. is : [protected] I believe vodaphone is responsible for this and they should return my balance.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Jan 31, 2015
                                      Updated by Kripal Singh Thakur
                                      Vodafone India - Vodaphone fraud : 99 ruppes got deducted from my balance without using any service.
                                      Jan 31, 2015
                                      Updated by Kripal Singh Thakur
                                      I got call from vodaphone head office but the concern person was asking about my bank sensitive details(not only account no. with debit card no. as well) to refund 99 rupees.
                                      This amount should be refunded in my mobile balance actually.
                                      Jan 31, 2015
                                      Updated by Kripal Singh Thakur
                                      The person who called me shared following details with me :
                                      name : rahul kimar gupta
                                      email id : [protected]@vodaphone.in
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                                        jyotipandey1603
                                        Jan 31, 2015
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                                        Address: Lucknow, Uttar Pradesh

                                        Rs. 99 has been automaticaly deducted 2 times from my prepaid balance towards SALTARNE during the last 2 months without my confirmation. I have not subscribedto any such service or offer. In the last 15 days itself, Rs. 200/- is deducted towards SALTARNE. I would like my total deductions refunded immediately into my prepaid balance. Vodafone Prepaid Number: [protected]. when I spoke to customer executivehis name was harstit dupega he did reply in very frestrating language, I was unable to understand what he was saying due to network problem the he was talking very informal. I just want my amount back asap.my vodafone prepaid number is [protected]
                                        Vodafone India customer support has been notified about the posted complaint.
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