Vodafone India Complaints & Reviews

My mobile no is [protected]. I have not subscribed for d2c ndtv valuepk 9, then also you have deducted 99 Rs and 12.36 tax on it from my account. If it is frequently occurred with your customers then I need to rethink on continuing with vodafone. I want refund or satisfactory solution on it. Please revert earliest.

Hi, last month i pay vodafone bill autopay from ICICI Internet Banking, our hand transaction is successfully but vodafone side not updated bill, so please check the detail and my transaction detail are below mentioned Transaction Details Reference ID[protected] Transaction TypeBill Presentment Debit Account[protected] Transaction Date(dd/MM/yyyy)25/12/2014 Transaction AmountINR 318.89 Remarks Transaction StatusSuccess Customer Identification Details MOBILE NUMBER: [protected] RELATIONSHIP NUMBER: 16675557 Beneficiary/Biller VODAFONE DIGILINK LIMITED - HARYANA

I'M SRI CHARAN FROM Vijayawada. YESTERDAY (22ND January 2015) Vodafone charged 99 rs, for internet charges though i was using internet packs .They said that I was browsing the website where browsing is chargeable.they showed the issue with a code :DNLD-DWAP_DLS0099_PPU_KIN00587001. KINDLY LOOK IN TO THE MATTER AND REFUND MY MONEY.

Hi, I just wanted to inform you guys that I am absolutely disgusted with your level of service and commitment to customers. My outgoing calls were barred early morning yesterday-23rd January, 2015 as my ID proof submitted at the time of taking the number had expired. I did the needful and submitted a fresh application yesterday before 7:30 p.m and was assured by your customer care executive that my outgoing calls would be activated within 2-4 hours. However, I woke up today morning to find that even my incoming calls have been blocked. I am stranded without any means to contact anyone. I have called up your customer care innumerable times and all I get in reply is that my application is under process. You have lost an important and old client as I am going to purchase a new SIM of another company now. I had immense faith in you guys but I have been utterly disappointed with the lack of efficiency displayed by you. I will also make sure that none of my friends or relatives purchase Vodafone numbers or other services from now on.

Dear, I used a postpaid plan with number ([protected]) but due to very heavy charges i want to quit with it, For this concern i talked to the customer care and paid the proper bill already before the due date so that there is no such kind of concerns left and they telling me that your plan be now become a rental free plan and bill is generated only if you make any call with some call rates. But even I don't use this number for a three months now they are telling me about my unbilled amount and harassing me to pay that bill which I don't use at all. I called them many times but my problem is not get a proper solution until I have to pay about 1500/- to them. This is not acceptable at all and that's why I want to file a case against them. Regards Kushagra Srivastava Contact No-[protected]

Hi Team, My Vodafone No. [protected], Can you please let me know what the hell going on the Vodafone... I changed my plan on 23/12/2014 after talking to your executive that time My new plan will be 199 per month after that your executive give me the confirmation for change my plan with that date ( 23/12/2014 ). But now when I got my bill its totally wrong. In this you raised my bill (Dec 14 ) with added plan for 850 per month which was not discussed with me Now I am not getting how to make my bill which is not as per my requirement and not my plan. Please help to resolve this issue as soon as possible otherwise i will not pay this type of amount. Therefore I will switch my network to other Mobile Companies. Please help. Thanks & Regards Sandeep [protected]

HI, Myself Sonu Philip Sunny, Today morning(24 Jan 2015) while travelling from chengannur railway station to home (Pandalam). I lost my phone with sim. It was having no charge. So i cannot ring it also. Please locate and retreive my mobile with sim as soon as possible. My lost phone details are Ph :[protected] Galaxy grand (i9082). Address :Pizhakkilathu House Keerukuzhi P.O Thumpamon Pathanamthitta (dist) Kerala pin :689502 Contact no : [protected] (Father's number)

Dear Sir, I am user of vodafone sim no - [protected]. On 15th Jan 2015, the company has deducted my balance by Rs. 100/- for a scheme which was not subscribed by me. I called them on 198 and nobody is picking up the phone for hours. I am going to decide to go to consumer court, if you people don't credit back my balance and un-subscribe whatever that scheme and never ever try to subscribe any scheme untill my clear cut agreement for that... Regards, Gangaram Parihar Jodhpur (Raj)

one of my friend wannts a connection of vodafone postpaid but he did not get his postpaid connection because of he dont have his own house..is this mandatory to have own house. ? one of your customer care representative refuse to give postpaid connection due to this issue.. i have his contact number - [protected] . is there any possibillity please do me inform. my contact number is-[protected]

Hello, I have been using Vodafone Post Paid Corporate Service Number since the last 8.5 Years and for a recent business trip to Saudi Arabia, I activated International Roaming Service (as I would be traveling recurringly in the next 4-6 months). I activated to Vodafone International after landing in Riyadh (Saudi Arabia) and I have used it quite sparingly only during critical times during my 2.5 - 3 weeks stay (20th Dec - 8th Jan). Overall, in Riyadh, I would did a total of 3 Minutes of Outgoing + Incoming Calls along with Data of 14.5 MB on a couple of days for a few minutes (New Year & the returning Day) on WhatsApp. After returning to India, within a day or two, my Data Services and my Outgoing got barred mentioning I crossed my Credit Limit (of Rs. 5600) with unbilled amount around Rs. 8500. Temporarily, I paid Rs. 2700 today for resuming it. However, when I discussed this with the Customer Care, they were mentioning that Data Usage is very high at Rs. 563 per MB since I didn't activate any special rental for this and could be a primary reason behind such amount. A couple of points over here which are really concerning: 1) No one mentioned to me during activation that the price for Data Usage is as exorbitant as this. In that case, I wouldn't had put on Data itself 2) Rs 563/ MB comes to around 34 SAR/MB. This is VERY VERY HIGH compared to a Maximum of price of 0.5 SAR/MB of any International SIM/ Local Service Provider. Finally, when I requested the Customer Care to apply a Roaming Plan (with a rental of a month) for that corresponding cycle retroactively as the Billing Cycle still didn't complete, he dismissed that possibility and asked me to pay the entire amount of 8500. I sent a mail to Corporate Care and they asked me to wait along with assuring me that they'll look into these details and the end bill wouldn't be so high but once the Bill is generated they repeated the same explanation which was more frustating. With quite an amount of dis-satisfaction after using Vodafone for such a long period (with Gold status), I am posting a consumer complaint if some solution can be provided in this regard.

Dear Sir / Madam, I am a Vodafone user and I received a message from the service provider on 14/01/2015 that, for recharge amount of 230 get talktime of 25% extra ie 57.5rs. After recharging I received a message that the extra amount of 57.5 has been credited in your account. But actually it was not credited in the account. I talked with 3 customer executives & all of them told they want to talk with their superior. At last I got a chance to talk with their superior on 16/01/15 and he told that the extra amount will be credited in your account. But still now the extra amount is not credited and after that my number is not getting accessed to the complaint section. I am attaching the offer details and recharge details herewith.

Hi My Mobile number is [protected] vodafone prepaid. Today i got message as Recharge with Rs.11 and get 500 sms local and national to any mobile. I was recharged now. I got only 120 messages. Please active plan according to my message. Other wise Please deactivae plan and revert my money into my bank account. Thanks & Regards Venkeswara Rao

Dear
I am having 2 vodafone connection [protected] & another one [protected] generally used by my spouse in home.
Both the number i am using from last 10 & 5 years almost.

As communicated by vodafone about my outstanding amount for December 2014 I had paid the Bill of Rs. 700 against [protected] this number on 1st of this month.

Now on regular basis Someone from Vodafone collection agent address himself as Mr. Nandi calling us from [protected] to my wife and using very unrespectful languages. Which she felt highly insulted & harrasment.

I Have informed the entire matter to their Collection Manager of vodafone through mail however haven't received any communication against that.

Still every day collection agent calling her & using abuse language without mentioned any reason of that.

Sir here i am requesting you help to stop such kind o[censored]nethical calls without any reason.

well after getting through the complaints about vodafone i too have the same problem of MI_CAP_850_30d_R_PROMO_3G which is some kinda rental. Vodafone keeps us in darka as there is no plan of 850 as MI_CAP_850_30d_R_PROMO_3G it is fraud. moreover i didnt even completed my 3g pack of 500 mb and from last 3 months they say you have crossed the plans. i will suggest to port your number from vodafone. vodafone is and worst in netowrks.

Vodafone is trying to steal money from its customers. On December 18, 2014 vodafone mistakenly activated the 1599 RED plan for me, WITHOUT MY PERMISSION. Luckily i immediately noticed the error and requested a deactivation by visiting the vodafone store in Churchgate and making a complaint. I thought that was the end of the problem but in January, I still received a bill with charges of Rs. 1599 (Rental). Again I immediately called up Vodafone and spoke to representative Avdesh Singh (Lower Parel Centre) and made a complaint. He agreed that the plan had been activated again, WITHOUT MY PERMISSION and that there was a billing error. He said the problem would be fixed within 2 days. Yet again i received a call from Vodafone asking if I wanted to deactivate the plan (When I had specifically request it be deactivated immediately during my complaint call) and telling me that I had requested the activation (WHEN I HAVE CLEARLY MADE NO SUCH REQUEST). They are fraudulently putting customers onto higher un-necessary plans and trying to cheat us.

I am a recent victim of this vodafone nonsense.. i have been charged Rs. 198 for some download. when i tried calling up the customer service the fellow said that its some 2 websites i visited and hence i have been charged 99 /- each on 2 days and that he cannot or rather is not allowed to disclose which websites they are.. i am shocked to read the above comments from various ppl. who have been complaining for a long time now abt similar thing... i later figured out that the same [protected]@C NDTV PACK has been enabled and some other WEBBILL has been activated.. i want my charrges reveresed... ...

I have Vodafone prepaid connection, I have checked USSD *111# and got options like 1.Balance check, 2.Bonus I have check Data Bonus in my number and got to know if i choose 3G 1G/147Rs, Actual Plan is 500M/147Rs. As I have already did this recharge and got 1GB last time. But this time Option is still available, and I have chosen that option and my Balance debited 147RS and Credited only 500MB. I checked with Customer care, they are help less. As I am using this conection since 14years, Planing to migrate to other Opco.

Please give me a details of this mobile number's owner. Because of this man is calling me time to time last 30 days and talking with dirty langauge. I am talking to him give me information who are you ? Where area are talking he to me ? That no any reply simply. So, please give me a full details of this mobile number's owner. Otherwise i will give f.I.R. To police station.

Rs 30 was deducted from my vodafone account(no. [protected]) for "hello1 tvall south", Rs 99 for "d2c ndtv value pack9", Rs 99 for d2c short formats", and Rs 99 for "shortformat dwnlp" which i have not used/opted/subscribed for, on 4th dec'14, 18th dec'14, 19th dec'14 and 29th dec'14. I even didn't get any notification about it, so no question of me activating it I have already filled a complaint with the vodafone store and informed vodafone customer care as well. And as per their advise i did not pay the bill because they assured the sum will get refunded. Requesting you to kindly help me to let the amount refunded back as i still have faith that vodafone will not cheat its customers. Thank You.

Incoming call : When people are calling me, they are not able to reach my number Outgoing call : When I am trying to call, it is showing the error “No network coverage” although there are 4 towers getting displayed for the network. Every time I am making the call, I need to restart my mobile. Internet : I am not able to access the net. Every time I am trying to access the internet., I need to restart my mobile. After 9pm, the network stops working for the calling and data usage. I have been harassed for the last 5 days, but vodafone is not taking any act on it. I have not yet received any call from them regarding the action. Vodafone number ([protected])