Vodafone India Complaints & Reviews

Gophee Nath <[protected]@gmail.com> 8:36 PM (22 hours ago) to nodal.tamilnadu, appellate.tami. Hi, This i am writing in fukll frustaiton and was upset with your service. I not getting connected to internet atlest once in the week. I can see the 3G symbol but when i try to connect is keep loading for long time. No show. I thought its a issue with my phone. i found that few of my friends in the same locality have the same issue. And when i connect to wifi it works fine. I need to get the seetings every week once and after restarting the phone it takes around 2 hours to get it fixed. i asked the customer service person to write a conplaint.They directly said NO they cant raise a ticket without doing trouble shooting. i asked them a question. i m losing my work bcos of this. Will i get a refund for it or a correct conenction from next time. They said they cant do nothing. need to do a troublshooting. So can i make all my vodaphone using friedns to call your customer care. anyways its will a wait time increase for you guys.I am not sure what to tell you. But i am so frustrated in it. last time i had isue with the network. you guys resolved it after a year or 2 when i search in for a new network. i been with vodaphone for more than 7 years. Why cant you guys show some curticy towards the customers atleast for the long using customers. I am just talking from my heart. I am not wiithout paying my Bill.I am doing my payment all month correctly and still using this sick connection. If you got any valid point in dropping my internet connection.All time i get a call from someone saying that they calling ini behalf of appellate or nodal. Please i request some autority to call me. so that i can talk to someone who does something need full. Call me anytime after 11AM. and my internet drop by 2 or PM and comes back by 4 or 5PM. My number is [protected]. thanks, regards, Gopinath Chander This is a issue i am facing for a month. i am not so dum to call your customer care without trying or checking.once i called they gave seetings i saved it. Again the same issue, i called ur CS. they asked to call from a different number. I stay alone i cant go beg to road side guy for a call. this is so stupid. Today it was so worst. i cant make out a call and my Internet sucks. I am not sure what you guys are checking. at least you can send us a email or a text message. Stating some outage. More over i just got a acknowledgement mail from nodal, that's it done. no other call or something from this. please look into this. I am not sure whom i m reaching.

SECOND TIME IT IS HAPPENING, YOU HAVE DEDUCTED 99 RS FROM MY A.C 1 ST TIME U HAD DEDUCTED FOR SOME NDTV SUBCRIPTION WHICH I DIDNT DO. AND LATEST IS OF 20.1.15 99 RS DEDUCTED FOR SOME BROWSING MOBILE JUNK WHICH I HAVE NT DONE. THIS IS CLEAR CASE OF CHEATING AND DARE U CHEAT THE PUBLIC. IF I DONT GET MY REFUND BACK I WILL TAKE THE MATTER TO TRAI FOR SOLUTION. MOBILE NUMBER [protected]

It seems that Vodafone got an IDEA to enhance there revenue by collecting extra amount from customer for the services which they never use I also charged Rs. 567+taxes and 689+taxes for last 2 month bill for the services like d2c_mgossip49 and d2c_shotformats_ti. While I checked details on My Vodafone nothing found there. Check my SMS log, no record for any service activation. I tried to Vodafone but they refuse to give me any details and told me that I must use it. Vodafone doesn’t have any record and charge again and again even I was done all setting in my handset as suggested by Vodafone team last month. This type of careless behaviour not expected from an MNC like Vodafone. Really it’s too disappointing specially when I am using this connection from last 7 year and it’s a Corporate connection. No body ready to give response /solution from Vodafone either its account manager, Customer care, Corporate care, appellate authority ??? Vodafone are getting more as they expect, may be that’s the reason behind it. Br\\ Tarun Kumar [protected]

I had bought a SIM Card last month on 16th December, which is not yet active. The Verifier does not go to home for a re verification on my several requests for re verification and he always repeats the remark of negative verification everytime. I have given my Passport copy and ICICI bank statement as proofs. I want either my SIM to be active with the plan or my Amount (Rs 1900) back. My details: Name: Anil Kumar Contact No. - [protected] SIM No. facing problem: [protected] Email: [protected]@yahoo.com Already spoken to a lot of people and visited the stores several times.

Hi my name is Mallikarjun, I have a vodafone postpaid connection, recently I went to the below mentioned address for deactivation of my post paid vodafone service and I paid the remaining bill amount of 1300 rupees and I gave ID proof document along with an application stating the deactivation of postpaid service. Almost 7 days over, still I didn't get feedback. please help me, I didn't get reciept for bill also. Address of Vodafone ministore where I paid my bill and submitted my application. Ramamurthy Nagar Main Road, No 39 Krishnareddy Lyt Next To Canara Bank Atm Rammurthy Nagar Bangalore, Bengaluru, Karnataka 560016 Phone:[protected]

This is Pradnya Potdar, have two postpaid corporate numbers. This month bill vodafone has charged me Rs. 49 for 2c_mgossip_pack on both the numbers, which i had not downloaded. When i called customer care they does not have proper explanation.

There is fraudulent bill of 42000 Rs which has been generated by Vodafone on international roaming for GPRS usage.I have not used any GPRS service while i was travelling abroad. I have put an email and waiting for the revert on it. It is huge mental torture on me but i am unwilling to pay for wrong charges which vodafone is forcing on me.. Please help me on this.

Respected Sir, I am using 3G Vodafone Internet on my cellphone. Today I got message at 3:27 pm from DM-MYDALA. This company deducted rs. 99 from my balance. They deducted it without any approval from me. I called Vodafone customer care regarding this issue but they said that it had been done by my side. The fact is I didn't activate it by any SMS. How can they deduct my balance without my permission.This is cheating to consumers by MYDALA & VODAFONE. So please take action as soon as possible. I want my balance back. I hope you will give reply to this email. Thank you

Hi, I am been following up with the Vodafone care multiple times for reversal of 98 Rs (110 including service tax), but in Vain. In the month of Oct-nov I had personally logged a complaint and also visited Vodafone store to register the complaint and I was also promised that it would be adjusted in the Dec month bill but till date I am been charged the same. Also above all in this months they have provided a waiver of 25 Rs for not paying the 110 rs which was supposed to be reversed.

I have recieved my mobile postpaid bill today for [protected]. I have a TCS corporate plan. Last month a bogus download charge was added in my bill of 99 Rs. I called 111 and raised a complaint, and was told somebody wud get in touch with me, but nothing happened I paid the bill anyways. This month again I have received a bill and there is a bogus 99 Rs download charge . Now, either post an adjustment of 198 Rs or I will initiate a port out. I have been a postpaid customer of Vodafone since 2005, and have never even defaulted payment even once.

Iam syed muneer mobil no [protected] from last 3 months after so many complaints no proper responds from vodafone my service has been disconnected . every months i was getting excess bill amount when i complaint they have given me waiver in the next bill continuously it was happening with me .

I have been using my vodafone no [protected] since last more than 8 years. Myself Ranjan Chauhan and I am working in Bank of Baroda as Manager and having post paid CUG connections. I was having 2 CUG Bank of Baroda post paid connections. One number is [protected] and another is [protected] . I was having Internet Data Plan of Rs. 199/- in [protected] and no [protected] was not in so much use. Moreover I am having WIFI connection in my branch. So I was having least use of Internet in my [protected] number and [protected] was not in use for Internet at all. Bill of [protected] was coming Rs. 111/- every month. 99 monthly rental and S.Tax i.e. Rs. 111. In the months of sept and oct 2014 bill came of Rs. 2537.44. Now showing overdue of Rs. 2458.45/-.this was wrong bill and i complained frequently with vodafone customer care and at vodafone store Gurukul ahmedabad. But nobody was attended my request to rectify the same bill which was wrongly drawn to my this number.I am not using Internet on that number. In past also this kind of error happened and your company has reversed the wrong amount of bill at Palanpur Vodafone Store.But here at Ahmedabad no body has attended my request and they misbehaved with me. Moreover frequently they are calling to pay this overdue and I have to repeat all this all the time to all of them. So ridiculous al these. Extremely poor your service is. I gave written application to cancel that number at vodafone store at gurukul Ahmedabad and I mentioned the reason for that in my application as wrong bill generated. But your company has cancelled my another CUG nos [protected] and [protected] without informing me on 10/01/2015 and put me in difficult situation.I have purchased new CUG no [protected] in place of [protected] and this no also your company has deactivated. Due to your these kind of bad services and harassment, sudden deactivation of my nos without informing me, at that time i was unable to contact anybody in need o[censored]rgent because all that your company did without informing me and your company sent message that they stopped services of my these numbers as per my request. Your company cant do this, not fair. This is cheating.Now outgoing and incoming both are restricted on my these two nos. And meanwhile MCI has been also activated on my no [protected] without my concern. I could nt sent msg to stop that service due to no outgoing service. I am supposed to receive so much important phone calls and verification codes on my number [protected]. But due to your fault I have to suffer. Let me clear that if you will not provide solution and if you will not activate service of my nos of [protected] and [protected], I will complain to TRAI tomorrow. You can contact me on my branch land line no[protected]/230530.

Hay sir, Would you like to inform that Vodafone company deduct my mobile balance anytime without resions and when i call to Customer care for know Deductions Resions then they Use abuse word and misbehavior with me like as no speaking in call and disconnect the call, tranfer The call on best offer line no .

dear sir, we have pay the bill 17/1/2015 this date and receipt no. is 5732 and address is vodafone mini store rishi communication office ground floor sentaral bank B.S. complex naya bans sec.15 noida. my mobile no. is [protected] i am amount paid 700rs but they are still saying could not reasive any payment. today so many time i call to vodafone costumer care they are not giving me right sollution till now. i am so many frusted this compony. please help me to shot out my problems i want to portibility my no. any other compony. name:- bhagwati kaushik mobile no.- [protected] [protected]@gmail.com

I have two numbers of vodaphone services [protected] postpaid and [protected] prepaid. dt 18/01/2015 at night 10/06 minute i am rechare 251 rupees through my debit card [hdfc] for my talk time . when money shifted after 10 minutes message come in your 3g net recharge for one month ...so my complain is i am not shifted money for net recharge, i want to talk time company recharge without give input/ or confirmation recharge 3g net why, , , , , , , , , , , please help me your ministore amreli gujarat[akshar enterprize] branch not working satisfied please help

Dear sir, I am your customer since from BPL mobile.Last month I don't know my bill amount and i have not received the last month bill in till date.So i don't pay the amount in time and i am mentally disturb this Pongal period. But we have manage the other Post paid in BSNL.In future this problem is not create in your side. This is for my request. S.m.masanamuthu

I am vodafone post paid customer my mobile no is [protected], I visited their vapi customer service outlet for transferring ownership of above mentioned mobile no, they gave set of forms and informed about certain documents required for transferring the ownership. i went to the store again after collecting all the required documents but then they asked for other documents which they have not mentioned earlier and they asked for rs 500/- as deposit for the transferring documents which i was not told about in my earlier visit too their branch i told them they should have informed me during my first visit and the charge they are leving for transferring the ownership is not as per their company rules. hearing this the customer service officer started to abuse me and told me to leave the premises. Regards Sujish NAIR

Dear Sir / Madam I am Saswata Nath from Barrackpore, Kolkata using the number [protected], which is ported from Airtel to vodafone postpaid Last December. On 16th January one sms forwarded by Vodafone care at 17.30 hrs that i have to clear my pending bill of amount Rs 557.29 within 8th January 2015 (the date which is already expired) to enjoy uninterrupted service, which i reported to the Vodafone mini store at Barrackpore, they advised me to clear the bill ASAP so that the service will resume to the number. I did the same on the same date and paid the pending amount to airtel store at saltlake city center -I and submitted the hard copy of payment receipt on the same evening at Vodafone store near salt lake citycenter - I, Upon asking to one of their executive at Vodafone store that "when the service will resume", they told me that "your service will resume within 2 working hours", but unfortunately till 20.01.2015 the service is not activated on my number, on 18.01.2015, I called several times to Vodafone care (111 Vodafone customer care), now they are telling that as my credit limit is Rs. 3500, which is exceeded, due to the internet service which is provided by Vodafone (which is a handset bundle offer i.e. 2 months 2 GB 3G internet free on my handset which is Note-3 N9000)itself, so my outgoing call is barred and also asked to speak with some senior person, but they kept me holding in total 45minutes but no senior person attended the call, moreover they are asking to pay some more amount before my payment cycle, so that they will resume the service. I didn't opted for the offer from myself, it was Vodafone who gave me the offer and now restricting my call due to that offer only. It is requested to you kindly help with your valuable action. Attached please find the payment receipt which I paid against my ending bill with my previous service provider. Thanking you, awaiting for your valuable reply Saswata Nath Kolkata

On 20.01.2015 i made online fee payment for ibps exam registration of Rs.50/- through my HDFC Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

I, Uttam De, am a customer of vodafone service for the last 6 years.My contact no. is [protected]. At first it was prepaid connection but since 2014 I have converted it in postpaid.Have totally shocked when I found that I have been charged an amount of Rs.16703.76 for only 8 days (i.e. from 21/11/2014 to 02/12/2014).Without my knowledge and without any sms alert how it could be charged such a huge amount.Please analyse the bill properly and send me the correct bill which I can afford.Me & others had a faith on vodafone thats why me, my family, friends and my surroundings had been using its service but seeing this bill we all are compeled to find options.Please do some immediate action so we can keep our faith on vodafone.