Vodafone India Complaints & Reviews

डिअर सर, 2 month से मेरा नंबर बंद पडा है कितनी बार मैं वोदफोने स्टोर विजिट कर चूका हु सेक्टर-37 chd, बस एक बार वेरिफिकेशन नेगितिवे हो गई थी. क्यूंकि मेरे लड्लोर्ड को मेरा नाम नही पता था इसलिए फिर उसके बाद कोई एक्शन नही लिया गया.. प्लीज सर मेरा नंबर activate करा दिए ... कितनी बार complaints क्र चूका हु कोई सुन के राजी ही nahi मेरा नंबर :- [protected] थैंक्स सर, मुकेश भगत [protected]

Dear Consumer, The vodafone offered the plan for roaming users. Actaully i moved to chennai to bangalore location. To avoid incoming call deduction regarding roaming, i reacharged with Rs 76 today. (https://www.vodafone.in/prepaid/roaming/pages/nationalroam_che.aspx?cid=che). But when i received incoming call from chennai, my main account balance deducted Rs 14. Can you please resolve this? i have added screen shots.

Dear Consumer, Actually i am coming from chennai and i staying at banaglore. Recently i recharged Rs 76 with National Roaming (https://www.vodafone.in/prepaid/roaming/pages/nationalroam_che.aspx?cid=che) to avoid incoming calls amount deduction. After my recharge today i had received a incoming call from chennai, my main amount was deducted(Rs 14). Can you please resolve. Regards Rosan [protected]

Hi, i have a Vodafone pre-paid sim and my number is [protected].few days ago I made a recharge of rupees 21 for roaming in which Vodafone offer that roaming will free in up(west) for incoming calls but I have visited two times to up(west) and my roaming is still deducting from my main balance. I have tried many time to contact customer care of Vodafone but they are unable to solve my issue. Please provide me assistance in this.

I am an user of Vodafone Postpaid for last 3 months. I have a 1.5GB 3g plan (after 1.5GB, unlimited 2g) I was charged Rs 49(two time 49*2) for downloading some wapvilla(doesn't know what was that). When I called customer care, they told me that I have accessed chargeable sites but when I asked what are the list of chargeable sites, she didn't told me anything. Please help me. Thanks vodafone irritating customer

I am new to vodafone network .It is 2g network, mobile no:[protected].There is no speed at all.The company members told us within 24th september it will be corrected.If it is not corrected within 24th september.The legal action will be taken.

Dear Sir/Madam, I am ARUN, my Vodafone number is [protected].I am using Vodafone 2G unlimited internet pack since last four months. I connected my sim with D-link modem .I have problem, "my internet speed is very slow (only 0-15 kbps)". I complained this to 198 and other customer care numbers. They said the reasons for slow connection, i. the speed will be limit(up to 40 kbps), after 2GB usage ii. if the balance is lower than Rs 3, the speed is reduced iii. signal problem iv. modem problem v. internet settings problem But I said, i. before crossing 2GB limit, this problem is occurring ii. I continued my balance greater than Rs 3 iii. There is no signal problem in my area iv. There is no modem problem(I checked my modem with other sim cards) v. I downloaded proper internet settings I said the above points to customer care, but they didn’t take any action to solve my problem. And another one is, “only ending date of internet pack, the browsing speed is high; this is why???” .So I request you to, please solve my slow internet connection problem. This is my last complaint; if my problem is not solved, I will change my connection with mobile number portability. Thanking you.

Sub: Vodafone World calling card No.[protected] of Rs.2500 (call USA and Canada @4 p/sec) – purchased September 6, 2014 – Post paid connection – Mob. No.[protected] ================================================================================...⇄ I am having a Post paid mobile connection of Vodafone – Mobile No.[protected]. I have purchased from Vodafone Mini Store, Mahim (W), Mumbai - 400016 on September 6, 2014 a Vodafone World calling card no.[protected] of Rs.2500 (Call USA and Canada @4 p/sec) with validity upto July 06, 2014. This has been also confirmed through an SMS received from Vodafone. I have also received SMS confirming the balance as Rs.2244.99 valid upto July 6, 2014 For utilizing the Calling Card facility, I am prefixing ‘50318’ while dialing the ISD numbers as advised by Vodafone Mini Store, Mahim (W), Mumbai - 400016. However, on dialing, I get the response “PLEASE CONTACT THE CUSTOMER SERVICE CENTRE- YOUR CARD HAS BEEN BLOCKED FOR THE MOMENT”. However, I am able to speak to these ISD numbers without using the World calling card facility but @16p/sec I contacted the Vodafone Customer Service Centre at[protected], they advised, after checking, that the card is not blocked as per their records. They suggested removing my SIM card and reinserting it and trying again. But it did not help me and I am continuing to get the response “PLEASE CONTACT THE CUSTOMER SERVICE CENTRE- YOUR CARD HAS BEEN BLOCKED FOR THE MOMENT”. I have been contacting Vodafone Mini Store, Mahim (W), Mumbai – 400016, Vodafone Customer Service Centre etc. since September 07, 2014. They have been constantly assuring me that the services would soon start. I again visited the Vodafone Mini Store, Mahim (west), Mumbai-400016 on September 13, 2014. They have now directed me to their bigger store at Prabhadevi, Mumbai. Vodafone company has thus cheated me with deficient services and are not concerned for the hardship of the customer who has paid Rs 2500 for the World Calling Card. I am, therefore, requesting TRAI to kindly look into the harassment of a customer by the Mobile giant Vodafone. Kindly help me. Yours faithfully, [R. K. Agrawal] Flat 203, Raheja Majestic, Mahim (W), Mumbai 400016 Mob: +91 [protected]

Dearconcern recently i have change my plan <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> numbers [protected] and [protected] VF SPECIAL249 to VF-AP-Combo-249 in my mobile net is off mode but bill continuously generating with in 3days it goes 3636.00 & bill generated, next day morning again it showes in un billed 1401/- next day it goes 1580/- with in one hour this will reach 1601/- but always my net off mode. Respond immediately give your feedback

To, The Customercare Vodafone Date:11/9/14 Dear sir/ madam, Subject - Complaint for - Deduction of Rs.50 Hello, My name is JaiRam Singh I am Using Vodafone number - [protected]. Yesterday Vodafone deducted Rs.50 from my account. After asking about this to them, .Please Note my complaint . Vodafone I want my money back as soon as possible My Number - [protected]... Can you please let me know why are these deductions taking place and refund all my unnecessary deductions... आपको धन्यवाद With Regards, Jairam Singh, ITC Ltd. PSPD, Bhadrachalam, A.P [protected]@rediffmail.com contact mobile number : [protected]

To,

The Customercare

Vodafone Andhra Pradesh,
Date:10/9/14

Dear sir/ madam,

Subject - Complaint
for - Deduction of Rs.50


Hello, My name is JaiRam
Singh I am Using Vodafone number -
[protected]. Yesterday Vodafone deducted
Rs.50 from my account. After asking about this to them, .Please Note my
complaint . Vodafone I want my money back as soon as possible My Number -
[protected]...

Can you please let me know why are these deductions taking
place and refund all my unnecessary deductions...


आपको धन्यवाद
With Regards,
Jairam Singh,
ITC Ltd. PSPD,
Bhadrachalam,
RB.No.4, Sarapaka Village
Dist khammam -507 128, Andhra Pradesh

[protected]@rediffmail.com

contact mobile number : [protected]

Dear sir, my self Sudhir Samal, I am using vodafone network, from last 2 month I am getting broad cast messages continuously, (I.E. Around 150 messages a day) from no 50 . I have tried a lot to stop this message, but I am not getting any help from Vodafone . already i have send DND message but still the problem continues, as per the costumer care executive it is the problem of my hand set, but how it could be possible, last year this same problem was happened to me, and it was solved by the vodafone customer care in charge, please look into this matter Sudhir Samal [protected]

I was pleasantly surprised when I walked into the Vodafone gallery and learned that as a USA citizen I can get a new phone number activated in 20 minutes. Well my friends, let me tell you the reality is totally different. It took 32 hours to get the phone activated. Then it took another 8 hours of calling 111 to find out that I cannot get the ISD activated until the physical verification has been completed. Every time I called, I was told that it would be activated in 2 hours and then finally the 3rd time I demanded for an explanation and then the person (Ajit) explained they can only allow ISD once the physical verification has been completed. Really!? - This could not be explained in the beginning - before I communicated the new phone number to all my contacts? Now I cannot use my old SIM card to call ISD because people will be calling me on my new number. All they had to do is tell me and I would have waited. I am surprised in today's day of all these advanced technologies, Vodafone still has such antiquated processes. BTW - this has nothing to do with security and terrorism - this is merely a case of mistrust. All they need to do is ask for a Deposit.

I have been loyal vodafone customer since it was known as Hutch, I have 1gb 3g plan activated which costs me INR 250. Few days back accidentally my cousin downloaded a game and data usage went upto 2 gb. I got the bill couple of days back and I got the shock of my life...Guess what my bill was INR 6845. Just imagine you pay INR 250 for 1 gb and for another 1 gb you pay INR 6000 i.e. 24 times more totally insane. Who the hell does like this, cheating to such an extent ?? Guys this is a trap, I have freed myself from vodafone request you to do the same. I know, me quitting Vodafone wont matter to Vodafone, but this is a small step to make others aware, how are we being looted, even if one person benefits from my experience my job is done...

Hi,
i use 2 carporate connections of vodafone. and both numbers are related to delhi. but one number [protected] is use by my wife in roaming. but i have activated roaming plan 75 on this number. but vodafone provided very low credit limit only 600 at this number. and its credit limit in increased in few days. And then is vodafone stopped services to dis number in 7-8 days. Me and my wife suffered from this vodafone services. I have been a big upset from vodafone services. i want to increase credit limit of this number [protected]. But nobody in vodafone is listening to me. Please increase the credit limit 3000 for this [protected]. If you can not do it then you deactivate this number permanently. I'm quite upset from vodafone credit limit services.

Its been On 14sept'2014 my Sim card was blocked as it crossed the credit limit. Though all the payments made its not been activated yet.(15th Sept'2014). Had a word for the same with 7-8 customer executives, everyone claimed that your request has been processed and it will get activated within 2hours. Its going to be a day to close by this evening but my no. has not been activated yet. Its kind of very urgent for me to get the no. activated. None of the customer executives have resolved back the issue in a positive manner. Kindly do the needful as soon as possible. My vodafone post paid no. is [protected].

I didn't activated any plan named MI_CAP_1050_30d_R_PROMO_3G but still its reflecting on my bill and its adding extra 1050 Rs. in my bill. I am not going to pay for the plan which i had not activated please Resolve my query and change my bill amount else I am going to port my SIM to some other network. I had word with Vodafone Customer Care person but they don't have any answer n they cut my call. And they are also saying that I have to pay complete bill as its post paid and bill generated cannot be changed.

its a complaint for vodafone store aliganj lko store employee name ranvir singh mobile no [protected]
as per our conversation he gave me 2 hr tym to switch my prepaid vodafone no to postpaid bt whn i submitt my all documents thn he said its active in 24 hr...n give me a very bad response

plz solve my problem

Hi my name is raj kumar shah my contact no is-[protected]. it has been 3 months you have been over charging me the bill it has been noticed that the bill you have been sending me is way beyond what i have been using your services so iam not satisfied with your service. this i have been complaning with your customer care from the last three months, but no one is understading my promblem.. if this problem is not sorted out i am going to closed this NUMBER.

Hello,

I had requested vodafone four months back to deactivate my cell number for temporary time and to keep it in safe custody as I was going out of India. I sent them many e-mails for this and every time a new vodafone executive will reply to that with different information.

They asked us to visit vodafone store, when my family memeber visited the vodafone store, they informed that as my number is a corporate number, I have to deal it through corporate.[protected]@vidafone.com team. They simply passed the ball form one court to another for some time.

in between every month they send the bill and I had to pay it. Now this is too much.

Now they are replying that we tried to reach you on your phone but we could not. what kind of excuse this is? If I am out of India, I am requesting to deactivate my number then why are you trying to call me? why can't you make it clear in e-mail.

Is this vodafone's strategy to keep on delaying such request so taht they can charge us every month and knowing that customer is out of india so he is helpless.

Kindly look in to this and do the needful so that such giant telecom companies doesnt cheat Indian customers like this.

Thanks.

best regards,
Maulin