Vodafone India — Fraud by vodafone by adding extra amount in postpaid bill (Miscommitment)

Address:

Faridabad, Haryana

I have a vodafone postpaid connection running in the name of Ankit Gupta ([protected]) from past 2 years. Recently due to some reasons i made a request to port my number to reliance postpaid connection under a plan of 350 freedom in which reliance gives 1000 local mins + 1gb 3g data and after that unlimited 2g data. I made a request to vodafone that i am port in my number to reliance so please just make it as soon as possible. After hearing this vodafone executives was started calling me frequently that Sir why are you changing your number from voda to reliance? I told them that reliance is giving me a better plan than vodafone. One of their executive said that Sir we also can give you a same plan under vodafone but the only difference was we will give you only 600 local mins instead of 1000. I gave a thought about it and agreed to change my plan from RED 899 to 348 plan. After a month i received my bill of Rs 2647 and found that the rental of 348 mentioned in the bill was correct but Rs. 1833 was mentioned in the bill under internet usage (I WAS SHOCKED). As per there verdict after usage of 1gb 3g data a user can use unlimited data at speed of 2g. But now they charged me a 1833 amount for internet usage which is totally wrong. I want vodafone to take action against this complaint and sort out this issue as soon as possible. Until then i will not pay a single penny to vodafone. Also if this issue has not been resolved within 2 days then i will change my number because i am facing a problem because right now my outgoing is closed. This was not expected from vodafone atleast. Really disappointed. Contact me under mentioned details – Ankit Gupta [protected] ([protected]@gmail.com)