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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 829

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T
thulasinathan
from Karaikal, Puducherry
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Call details for prepaid vodafone mobile

Sir, I want call details of my daughters prepaid vodafone mobile phone nos.[protected] and[protected] for the period of one month from 17.06.15 to 16.07.15. Please send it sooner possible. The SIM is in Rama prabha name. Please they are speaking to some persons in the night time and sending messages. So we want to save the life of our daughters. Please We are in Tamil Nadu, Sirkali (TK) Nagapattinam Dt., Please send it to my email id...
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Thirumurugan G
from Bengaluru, Karnataka
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Value Added packes get added without my Knowledge on my postpaid 8796300210

Address:Pune, Maharashtra

Every month I am getting message that value added service get added service added and amount will be billed on next month billing .CYesterday also i got message that Tiny TV pack got added .All are happing without my knowledge by network provider.I want to know why and how you are initiating without customer knowledge.I want this valu added amount should not be billed on next month billing.Also in May 90 ruppes got deducted without my knowledge...
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Address:New Delhi, Delhi

Vodafone added a data pack of Rs 750 without my permission. Did it for 2 consecutive months ( May and june ). I cant even contact customer care to get my problem resolved. i have been paying extra money for 2 months ( 750 + 750 ) I want a refund of Rs 1500 or get it adjusted in the current bill...!!...
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K
kamal807
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not get required amount of 3G data

Address:Panipat, Haryana

After getting an offer of internet I recharged my phone. According to offer I should got 1.63 GB data at a recharge of 251 but I got approx 630 MB. Before recharge I confirmed the offer from customer care executive regarding offer they also said that this offer is valid on your number. I registered complain Regarding this. In the resolution they said that no such offer was available on your number. What can I do now. I have proof of this....
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Waghmare Pravin
from Mumbai, Maharashtra
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added unknown VAS charges

Address:Pune, Maharashtra

I am using Vodafone corporate plan. I am using three postpaid connections where i found that I am being charged for VAS charges every month for each number that costs up to 35-99 per month. when i approached to customer care, they told me it is because i clicked on the ads those are flashing on the phone app which i have never done....
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Address:Pune, Maharashtra

Dear Team, I have opted for 1GB pack(250/-) in June month and when 1 GB usage were nearly completed then I opted for the 300 MB booster pack (100/ rs) . But Vodafone billing is so pathetic. One thing I m not able to understand is that how come one additional pack MI_BCAP_750_30d_R_PROMO_3G got activated .I never requested this. Apart from this they have charged me the booster pack in the bill but they have given discount for those...
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Y
YuvarajRP
from Delhi, Delhi
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Duplicate SIM Activation

Address:Chennai, Tamil Nadu

[protected] itself my existing airtel connection was disconnected and I'm waiting for new connection which was submitted my documents to Vodafone.Still my connection is inactive. I provided all my documents but still they need more time to resolve this issue.Pl z look into this issue your employees didnt respond properly if any emergency time I unable to conatct my relatives and friends. any clarification email me to this ID yuvaraj89.[protected]@gmail.com My...
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ಅರುಣ್ ಕುಮಾರ್ ಗೌಡ
from Bengaluru, Karnataka
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Internet usage charges -9916607674

Address:Bangalore Urban, Karnataka

Dear Team, I am the Prestigious customer since 2013, this is 3rd time i am facing the problem in Bill for Internet Charges I have received message from VX_VFcare on 2nd July says that “ you have used 293.52Mb of data in your current Bill cycle”, I agree with this.before that also i have receive messages on 23rd & 26th of june also, here its says that even it consumes 226MB, so i have not crossed limit 300MB, but they have charged...
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V
vinukaipram
from Mumbai, Maharashtra
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Reg data recharge balance

Address:Coimbatore, Tamil Nadu

I am Vodafone prepaid customer with using number[protected]. I recharged an amount of Rs 199 unlimited 2G data recharge on 9 July 15, the connection was really slow again I recharged with Rs 8 for 3G for one day on 13 July 15 for an emergency. during the recharge I was not informed that if I recharge again the existing plan will be overwritten and any balance with be nullified. This is day light robbery, you provide inferior service and...
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H
Harshgeet Kaur
from Mumbai, Maharashtra
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activation of service and deduction of money

Address:Chandigarh, Chandigarh

Sir, without clicking on any link Vodafone has activated a tiny tv service on my number and Rs 77 has been added to my bill.but I didn't request for this service. Last month also same thing happened.I called customer care but they didn't refund my money.my number is [protected]. Pls settle this issue.I don't want this service. Refund my money from bill.proof attached....
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A
anshulgera
from Jaipur, Rajasthan
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Unethically generated bill

Address:Jaipur, Rajasthan

The number is [protected] registered under the name of Mr. Ramesh Gera. I have been fraudulently charged extra amount. In your system it is showing different information from what i am able to see in my Vodafone account on Vodafone.in . I wanted to change my sim connection from postpaid to prepaid. On 9th June, 2015 i went to the Vodafone office at Gaurav Towers, Malviya Nagar, Jaipur and had my data plan removed. After that, on the same...
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K
khichervikas
from Hisar, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Large amount deduction for Internet compare to another Company that provide service to me

I am new custmure of Vodafone.I am using Number [protected] .Company provided 50 MB data at my First Recharge.After completion of data, i continue use Internet data on date 15/07/2015 in morning.I consumed about 18.5 MB data (as per information provided by Custmure care Named Narender Chaohan at time 6:18 PM) at cost of More than Rs 70.I also using Mobile services provided by another Reputed Company and uses Internet without Internet pack...
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Chirag Pandey
from Ernakulam, Kerala
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Pathetic Products and Services

Address:Chennai, Tamil Nadu

1. My name is Deepak Pandey. Past two week back from today date (15-jul-15) i'hd purchase Vodafone 3g dongal. But the day i'm using it very slow to connect, I'hd went to vodafone store in Kandenchavadi, they said its network problem and rectified soon but till now it is not rectified. I am not able to check mails also. PL have a look into it. 2. 6 to 8 months back i Purchased Vodafone sim Number:[protected]. 2 to 4 month its ok but after...
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Address:Mumbai City, Maharashtra

The internet charges in my bill for June 2015 have been generated wrongly. I have been charged more than 1500 for internet charges alone for June 2015. I have been charged rupees 750 extra via MI_CAP_750_30d_R_PROMO_3G, which I have not requested to be activated during the billing cycle. Please analyze the bill and give me a proper explanation on why these additional charges have been charged. Initially in the first section there are plans...
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Address:Bangalore, Karnataka

I have tried to call the Customer Care Number more than 10 times and they will keep the call on hold saying like 1 minute we need to wait.But i have waited more than 5 min each time but not even a single response from the Customer Care service helpdesk.If i am not going to receive any help from the Vodafane Helpdesk i l be Cancelling the Sim....
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I have blackberry handset and I activated RS 402 unlimited data plan validity 07Aug 2015 but the company deduct my balance of 96 RS again for other data plan so plz refund it to me. And the other one is the compant charged 296 RS from me on 08 July 2015 for other data plan so please refund my both balance to me ASAP thanks nd rgds mob no. [protected]...
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D
Diana Talukdar
from Kolkata, West Bengal
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frequently receiving missed call

Address:Kamrup Metropolitan, Assam

Dear concern, I am receiving missed call from [protected] frequently since last 10 days. I told him that the number which he is dialing is a wrong number but he continues to disturb me and used offensive language. Please take an action against him. Regards, Diana Talukdar [protected]...
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M
Mubarak Thoker
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Tower building

I have recived an offer for building a tower and am in contact with phone no [protected] calling from New Delhi. I have submited my documents in this regard. now they are demanding for deposit of Rs 23503. before proceeding further I want to know weather there is any such policy or not....
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N
Naveen Jangir
from Thiruvananthapuram, Kerala
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Regarding a postpaid SIM verification

Address:Rajsamand, Rajasthan

I Dr. Naveen Jangir, resident of Jodhpur nd now doing govt. job at rajsamand district in rajasthan. I applied for a postpaid connection last month and after activation of my no [protected], its second time that my service is stoped by saying that verification of my address is not done. in fact no one visited at my home in jodhpur for second time....
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Address:Chennai, Tamil Nadu

My vodofone postpaid number is [protected], last month June 22nd i have placed a request for activation of 3G pack But i didnt get any sms from your side i.e for not activating the requested plan this is not acceptable this is your responsibility to inform the customer about the technical fault or not activated plan or issues happening like this, so far i have not get any sms for activation and i have not noticed that, i have used 194 MB...
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