Vodafone India — Fraudulent caller transferred money to vodafone mpesa

Address:Kamrup Metropolitan, Assam, 781012
Website:www.rbipaymentdoorway.com

I like to bring to your notice that i got call on 06.06.16 (Monday) from a mobile no. [protected], on my mobile no ([protected]) at about 8.20a. M. The day before the call, i tried paying vodafone postpaid bill of rs. 400 through netbanking but amount was not credited into my bill. So, i followed up with vodafone & vijaya bank. On query, bank cs person asked me to complain to billdesk (Merchant) regarding the “stuck transaction”. Which i conveyed to billdesk (Merchant) on 05.06.16 (Sunday) through mail. (Mail communication attached). So, when the person had introduced himself from billdesk (Noida), and asked me to get refund of the failure transaction through a website www.rbipaymentdoorway.com. (Since he was referring to the mail day before) i got carried away. That guy asked me to log into netbanking account to get the refund through that site. But instead of refund, rs. 9, 999 was deducted from my sb a/c bank account. Then only i could realize that i was being made prey of cyber crime with the fraudulent way. I called up the no but it was showing “vodafone no is out of service”. I lodged a fir in goshala ps (Case no: 449/2016) u/s 406/420 ipc (Fir copy is attached).

I have been following up with merchant billdesk for tracing the transaction. The below details provided by billdesk which i am sharing with you for your kind reference & perusal

Transaction id: gvjb[protected]
Merchant: vodafone mpesa
E wallet no for which payment was made: [protected]
Transaction date time: 06/06/16 8:55
Transaction amount: 9, 999
Ip address from where transaction initiated: 1.39.51.165


So, sir i request your enquiry in tracing the no and take action on the miscreant. And give justice to my hard earn money. As there may be thousand such cases which go without report and notice

Yours sincerely,

Dhrubajyoti das
So/dinesh ch das
Maligaon baripara
Guwahati 781012
(M) [protected]
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Vodafone India customer support has been notified about the posted complaint.
Jun 20, 2016
Updated by Dhrubajyoti1982
Dear concern,
Pls resolve my issue at earliest.

Rgds
Dhrubajyoti Das
Complaint comments 

Comments

It is observed that It is the Vodafone Mpesa account from where the cyber crime intiated. How can MNC like Vodafone compromise such lapse in scrutiney of such fraudulent account. Pls take some serious action on this. This is the biggest offence carried out by Vodafone at large.

Rgds//
Dhrubajyoti Das
Again the fraud caller [protected] called me at 3.10PM. Regaring my debit money. And ask me my account no to refund. But I refused and he drop the call. It is proved now that this fraud/miscreant is not stoppable by any means!!!
Good news guys!!. An ACP of Cyber Crime branch taken up the issue. And assured to resolve the case. Count down begins now!
Same experience had through www.rbipaymentdoorway.com after top up of my mobile aircel number on[protected]. Cyber crime should take necessary step to prevent fraudulent activities and safe guard hard money. The website should be banned.

regards,
C.THYAGARAJAN
[protected]
Vodafone,
The exact same thing happened with me.
40, 000 rupees was lost by me.the frauster was from [protected], of west bengal..please contact me to solve the problem.
Rashibangur's reply, Apr 23, 2017
My email idis :bangurrashi@gmail.com

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