Vodafone India Complaints & Reviews

I was recently charged 35 for a service i didn't subscribe for when i called to ask for a refund they said they would not do it because i was 24 hrs too late when i said i wanted to complain and asked for a supervisor the agent became extremely rude and once the call was transferred i asked for an email address the guy was abusive with me, after this experience i don't expect much from vodafone but still thought more people should know. br...

I like to bring to your notice that i got call on 06.06.16 (Monday) from a mobile no. [protected], on my mobile no ([protected]) at about 8.20a. M. The day before the call, i tried paying vodafone postpaid bill of rs. 400 through netbanking but amount was not credited into my bill. So, i followed up with vodafone & vijaya bank. On query, bank cs person asked me to complain to billdesk (Merchant) regarding the “stuck transaction”. Which...

Hi,

Yesterday live TV activated in my No when may mobile was in my pocket and when it was discussed with customer care 198 then representative said that you have activated the live tv when promotion link sent on you mobile.

When my mobile was in my pocket then how can I was used that linked.

As we much aware about that Vodafone 2G internet network is not good in Delhi and its take too much time...

I am a just a customer who pay his bills on time in return want services which i don't gets . Form DEC 15 I am highlighting the problem of network issue at my billing address for which I am getting stranded replies from there department that it will get resolved in some time but nothing has happened. I need a booster at my bill address till time you don't resolve my problem.
complaint no[protected]...

On[protected] coustmer care executive kept me on hold for about 20 min still not attended my call and resulved my query so i cancelled my call after waiting for such a long time wasting my precious time and this incident made my mind bothered and stresed and bothering me psychologically by overshooting my thoughts and making me sick
O i request them not to charge for my future service calls and want my call charges refund and i not...

I have been interacting with vodafone people & the executive from btm layout office came & collected 500 rs from me 10days back & still they have not activated my postpaid. I kept calling to that vodafone executive whose number is [protected] every day but he is least bothered to take action & proceed. If they didn't wanted to activate my prepaid to postpaid then where is my 500rs which they have taken? I am fedup calling every day & request...

I'm really depressed and upset with the services of vodafone, today both outgoing as well as incoming services has been barred and when i called customer care they said that the verification was not done. Please let me know whether I have to take my home to your vodafone store or some where else for verification?, Your executive not updating records, making mistakes in updating addresses and your executives are not visiting for verification,...

Hi, from last few days i getting some problem on mobile internet. I escalated already in previous time about the same to vodofone customer care about mobile internet trouble & mis handle of customer care. Then they revert back and say apologies for the same. Again same problem i am facing so i approached customer care for the same. This time also i recived same response which i never expect. They are unable to solve my problem and tried to...

I have recently moved to Vodafone postpaid and since that day I have connectivity issues - both calls and internet .
Since 15 june, I am not getting any incoming calls . I tried on 3 different handsets assuming that it could be an issue with the handset, but no luck.
I registered a complaint on 16 June morning and did a follow up call on 15th June evening where customer care person had no clue . He got his supervisor on call...

It is my painful duty to complaint you about the inconvenience in response. You remember, you're payable because o[censored]s (Customers). If we stop buying simcards you'll be coming to the road.
"i recharged datapack based on your sms for 178rs. Once a message has sent to my mobile from your side that pack must be in active but that has not activated. I called to your customer care and they said it is not available but we...

1. Further to my complaint ID: 1307279 regarding erratic and fraudulent deduction of Talk time balance of my cell phone no [protected].
2. It is too shocking to find that rather than taking prompt action to address my problem, the company has again cheated me by deducting amounts on 14 June and 17 June 2016 respectively for MP1 MOBI Video without my having been used. Also SMS STOP sent to toll free no 155223 each time as advised has...

II had purchased a sim card for vodafone no [protected] from vodafone store opp Sindhuwadi Ghatkopar Mumbai on[protected].Servivce is not activatedand Iam tossed by customer care to store from where the sim is purchased for pursuing . Visited store as per the directins of customer care service .The staff at customer service center intmatedwe do not retain any documents and intimated my service will be activated by 2100 hrs at1200..But even...

Extremely dissatisfied with the services vodafone provide and more dissatisfaction with their empoyee the way they talk. After making all payments they barred my outgoing services and lease line connectivity not
Working most of the time. I am running business and if phone line and lease line not working then who is responsible for all loss. It also effects my goodwill in market. I complained so many times but i am not getting satisfactory...

VAS (Vodafone TV) activated without my consent and Rs150 dedicated from my balance.It is very unfortunate that Vodafone care reject my call.Force me to leave the connection.Actually I did not click anything but this type of service automatically activated and sent me a massage for activation.This is basically cheating customer.I need refund at the earliest.My no is [protected]...

I have raised a complaints many times as I am facing network problem. there is a lot of signal strength fluctuation. Vodafone people will tell everytime they will resolve the issue but they don't do that. Please take an action. My Postpaid number is [protected]. Due to this problem I am missing many important calls and emergency calls. When ever I call Vodafone cuctomer care simply they will provide reference number and tells like they will...

This is a first company which charges for data usage without being switched on, i raised this complain through their online support, dumb people never getting my issue, even i showed a screenshot which shows consumption 0000 mb, charge 0.04 inr, the funny part is the guy "ajeesh" says cannot open or see this url and claims i am using data.
I lost more 0.04 inr this month without accessing or switching data on.
Added a screenshot...

Hi, im jameela using vodafone [protected] for past 7 years. but now one person who is having the no.[protected] who steal my itemised billing and misuse all my contacts for past one month. i never ask my billing to you. but someone who is having the [protected], he is stolen my billing paper. How do you give itemised billing statement in prepaid without my knowledge. he is giving mental torture to me and my family, relative and friends. i got...

Hi, suddenly i got message from vd-vfcare on 16/06/2015 at 20:55am ist stating "live tv service" has been activated as requested and rs. 45 has been deducted as rental. Attaching the screenshot of the message received for reference. However i haven't requested any such service. I am using vodafone from past 5years and i haven't face any such issue but today. Kindly look into matter and i want my balance to be credited back. Hoping to see...

Sir i am from dehradun uttrakhand, my phone no [protected], i am working in 20 km far from dehradun, sir jis jegah main work karta hu us village me vodaphone me calling nahi ho pati outgoing incoming both me problem aati hai, signal updown karte he jabki wo place dehradun se jo ki capital hai 20 km far he, mera khud ka business hai. Agar yehi dikat rahi to me apna sim port kra lunga. I m postpaid cudtomer... My working area barowala doiwala...

I am a customer of Vodafone since 4 years.. my Sim is registered on the name of my uncle...the incident took place on Saturday 11th may 2016. i have lost my phone have complained about it in a call center where it was told that my Sim will be deactivated and will receive new Sim at my place. i got a new Sim but when its comes to an activation process there is no1 to activate as the customer care says go to the store to activate and store...