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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 683

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R
Rathnam p.c
from Kavali, Andhra Pradesh
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Irresponsible work

Address:Nellore, Andhra Pradesh, 524001

I was recharged with rs:168 on vodafone network with a tariff 1.2ps/2 sec @60 days validity, but the company was deactivate the offer for 28days i was called several times to customer care since 1st july the spoken executives are told me your problem will resolve in 24 hours since i didn't get any benefits. This is not the first time it was happened last 2- 3 times kindly take prior action on this....
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M
m.ali.shaikh
from Nagpur, Maharashtra
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Fraud for mnp - no solution even after escalation

Address:Thane, Maharashtra, 401107

Regret to write the mail in regards to the newly mnp number from idea to vodafone.

Porting numbers are - [protected] / [protected] / [protected]

Mr. Ganesh and mr. Tushar called me for mnp of all the 3 numbers from idea to vodafone.

It got ported on 27th and activated on the same day and i am trying to contact for plan details which is not handed over at the time of handing over the documents (Mentioning...
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N
NSunilKumar
from Bengaluru, Karnataka
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Not yet closed my complaint

Address:560001
Website:www.consumercomplaints.in/vodafone-india-automatically-activated-model-mania-pack-c1284258#c2387377

I have raised a complaint on May 11 and still it is not been solved.
Its almost a month and vodafone expects me to wait forever.

refer the link below

https://www.consumercomplaints.invodafone-india-automatically-activated-model-mania-pack-c1284258#c2387377

read the entire comments by me as i cant be reposting it again and again

And please don't call me to convince that its...
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D
Debleena Chattopadhyay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to recharge

Address:Darjeeling, West Bengal, 734012

My new Vodafone number got activated and I tried to recharge it with a 30rs top up card, when they showed the message - "Your card's face value is greater than session limit." I tried calling the customer care or contacting the store I got the SIM from, but none of them could provide with any help. I switched my phone on and off, took the SIM out and reinserted it, but the problem remains. What does this mean? How can I get my phone recharged?...
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S
seral
from Surat, Gujarat
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Poor network coverage

Website:www.vodafone.in

I am living in mandvi, surat where vodafone network coverage is too bad. I have complained many times and they say that we will fix it. But no solution is provided yet. We can't even talk inside house we have to go outside and everytime someone calls it says that the user is out of coverage.In their advertise they say that they provide best connectivity in every area and here we are suffering from bad coverage for which they didnt even take...
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G
Ginnydeep
from Begowal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irrelevant balance deduction and harassment

Address:144514

My balance was deducted (Rs. 195) since 3rd may 2016 a number of times even when I did not agree to any advertisement subscription. Infact, company had not sent me any message about deduction. Moreover, customer care care executives harassed me for about 45 mins without any solution. I mailed the higher authorities but they also refused to give my balance back. These companies are snatching people's hard earned money through wrong means.br...
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F
fenilp1
from Ahmedabad, Gujarat
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Overcharging and changing plan without notification

Address:380008
Website:Vodafone.in

Vodafone India — Overcharging and changing plan without notification

Mob - [protected]

1 Review
Fe fenilp1 on Jun 6, 2016
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My plan 299 Rs
500 Min
300 Msg
750 Mb 3G then 2G Unlimited

Without informing vodafone changed my plan and thinking that i have unlimited 2G i kept using my internet.

Vodafone...
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J
Jay Maniyar
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Overcharging

Address:380028
Website:www.vodafone.in

Mobile no:[protected]
My plan 299 rs
500 min
300 msg
750 mb 3g then 2g unlimited

Without informing me vodafone changed my plan and i was thinking that i have unlimited 2g i kept using my internet.

Vodafone charged me 298rs extra and also rejected my complain of adjustment.
I visited vodafone for 3 times but no satisfactory answer/solution.They have not even informed me and...
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H
hrd.hrishikesh
from Coimbatore, Tamil Nadu
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Incorrect gprs billing abroad

Address:500032
Website:vodafone.in

Hello,

On 11 May, I requested for the international roaming pack on vodafone webpage (Rs. 599/-). I received two messages, one for request and the next for activation. I traveled abroad on 13 May and used the service for one day. Then I received email on 15 May saying that there was high data usage and my service was disconnected. My pospaid number is [protected] (disconnected as of now). I do not have another number.
br...
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A
A Megamart
from Raipur, Chhattisgarh
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My mobile no is 9752983461, connection stop

Address:Bhopal, Madhya Pradesh, 462023

Dear sir/madam,

Sub:
My mobile no is [protected], connection stop

Before i used to ariel network in prepaid connection, i port on 20th april 2016, my connection approved on 10th of may 2016. Of 22th may 2016 onword my network is lost, now is 06th junn still my no is not working i submitted all the document that they requierd but still is my no is not working. I go to vodafone gallery at m p nagar bhopal...
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Neelkant Singh
from Noorpur, Uttar Pradesh
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Mnp in vodafone 9719297919

Address:110037
Website:Vodafone.kn

I have submitted request two time to port my airtel no [protected] into vodafone. But still not done. First time i generate port code on 4th of may 2016, that expired after 15 day. I generateed again on 22nd of may 2016. I hve cleared my total outstanding both time. To know the status of my no when i call to vodafone then they tell, we are not able to do anything please contact to your cuurrent service provider. If i called to airtel than...
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D
divya swaroop
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Wrong charges of internet

Address:New Delhi, Delhi, 110001
Website:www.vodafone.in

Date of incident- 25th may 2016
time-approx 11 pm (Indian time)
place-Delhi Indira Gandhi international airport(at gate no 17)waiting for Thai airways (flight time -11.30pm) going to Vietnam

on 25th may 2016, 11pm when i was boarding to plane before that I called vodafone help line no 199 to disconnect my internet plan one person talked to me from vodafone and assured me that he activated my request for internet...
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D
DIPTANU MAJUMDER
from Shamli, Uttar Pradesh
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Cutted main balance

Address:712512
Website:www.vodafone.in/help-support/vodafone-offices-kolkata

The company activated a vas service to my mobile. Thn i called many time to their 155233 number for deactivate it.. Thn every time their system says your request cant be process right now.. I called many time to this number but nothing is happened.. Now today they cut my balance..
I called their service number for deactivate. Their system not taking my request for deactivation.. Is that my fault.
When i called to customer care...
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S
Shruti Sinha Rana
from Pune, Maharashtra
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Pathetic network

Address:New Delhi, Delhi
Website:Vodafone.in

I have an outstanding payment due for rs. 465. I have been experiencing problems with Vodafone network over a month now. I hardly get a signal strength 1 or 2 and no internet at all. I raised a complaint to an executive names "Vishnu" who very kindly raised this to the technical team. I had told I wont pay the bill until this issue is resolved. I KEPT RECEIVING CALLS FROM THE TEAM. a week ago you barred all of my outgoing calls. I then spoke...
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S
Shweta Punetha
from Jammu, Jammu and Kashmir
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Harassment during mnp

Address:New Delhi, Delhi, 110091

My experience of MNP from Vodafone to Airtel has been extremely harassing. It’s been already a month now that I am following up with Vodafone customer care for the same and every time there is one excuse or the other.

The executives say that approval is pending from my authorized signatory, however, I have shared both the mail and hard copy approval thrice (Please refer to the attached proofs). Have spoken to customer care...
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K
Ksamynathan
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The worst online customer service

Address:Chennai, Tamil Nadu
Website:Vodafone.in

The worst online customer care service from vodafone.
Chennai service center +[protected]
Whenever i try it'll keep on ask you press 1, 2, 3,... At last it said 'wait connecting to person' waited online 30 mins, the recorded voice keep on saying 'we are happy help you please wait' but no response.
After 30 mins i disconnected
Vodafone thinks his customer as workless bull
This...
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P
pranjal.thakur
from Pune, Maharashtra
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Balance deduction for "stupid" packs without any request

Address:560037

Name :pranjal thakur
Mobile number : [protected]

Since last month, useless service packs are getting activated on my mobile phone without any request and balance is getting deducted.
Below are the details :
1) may 7th : hottz bkvideo pack balance deducted : rs 49
2) may 11 :deals pack : rs 5
3) may 27 : hot chillies pack : rs 49
4) june 1 : follo pack : rs 35
5) june 4 : bollywood...
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B
Bhaskar441983
from Gurgaon, Haryana
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Bill generated more than my credit limit

Address:New Delhi, Delhi

Dear Sir/Madam,

I got my Vodafone postpaid [protected] bill very high i.e nearly 10, 000, in last month and 24050 in June month bill but my actual credit limit 3800, and they barred my services all of a sudden without any prior notice.

I approached corporate customercare through mailing, and they given my bill reduced to 4900 after so many struggels to get back my all services, even after i paid 5000. And after...
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M
Muskaan chauhan
from Delhi, Delhi
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Activation of services without users consent

Address:134003
Website:www.consumercomplaints.in

Its very disturbing to tell you that inspite of being such a well renowned and famous service provider vodafone company finds the cheap means to earn money. It activates vas (Value added services) without users consent and users are charged enourmous amount of money for such services. Many services are also activated on my postpaid number ([protected]) like follo pack, utv action pack etc. If all these means of teasing vodafone customer continues...
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K
Kasi Athikinasetti
from Coimbatore, Tamil Nadu
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I want to deactivate my vodafone number but they are not deactivating since 1year

Address:Visakhapatnam, Andhra Pradesh, 530016

This is Dr.Kasi Visweswara Rao .I want to deactivate my Vodafone number but they are not deactivating since 1year..they are holding it in suspension and charging me and I am getting continuous calls from customer care asking me to activate it but I don't want to activate it ...if not possible I will proceed to consumer forum against Visakhapatnam Vodafone stores....
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