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Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 676

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N
nupur_mishra
from Delhi, Delhi
Jun 28, 2016
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Address: Pune, Maharashtra, 411007

They disconnected my no and now its been 24 hrs none of the executive have any details for why they have disconnected. Everytime i am calling i am getting different reasons, now they are disconnecting my calls i asked for a complain no they gave me a no[protected] with an assurance that it will get activated in two hrs but today i got to know that complain was regarding dnd activation, for the sake of giving an complain no they have raised a complain for some other reason.

No one has an answer and now the executives are disconnecting my calls.
Vodafone India customer support has been notified about the posted complaint.
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    vr18041995
    from Gurgaon, Haryana
    Jun 27, 2016
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    Address: New Delhi, Delhi, 110014
    Website: www.vodafone.in/home-delhi?section=consumer

    Hii i am vishal i bought 2 vodafone postpaid connections with the name of my father mr. Naresh singh but recently i have shifted that's why my vodafone verification has been not completed so after that i have visited in vodafone store and vodafone guy told me i have to visit with my father then next time i have visited vodafone store with my father and i have complete the process and the guy he told me that withing 48 hours verification guy would be visit in my new address to do this verification process and then no one visited my home i was waiting for that guy but he didn't visit in my home and then i called to vodafone customer care they said guy visited in my home but i told him that no one visited in my home then he put my call on hold around 40 minutes i was waiting for him but he didn't retrive my call then i hung up that call then i have visited in vodafone mini store in hari nagar ashram and i met with mr rana and he talked me very rudly and he told me that he can't provide service to me and he told me again visit in lajpat nagar store with my father but i told him i don't want your service and i destroy your sim card but this complaint i am telling you is regards for the vodafone service i don't which kind of guys the have on their customer service even they talked me very roodly so please kind the action asap and contact me for any further information on [protected]. Thanks
    Vodafone India customer support has been notified about the posted complaint.
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      D
      DMis
      Jun 27, 2016
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      Address: New Delhi, Delhi, 110096
      Website: Vodafone

      Hi,

      I'm really very disappointed with the vodafone services and their team as they're not resolving my concern regarding the network issues. I've written numerous emails to them but only get the reply to wait for 2 days, 1 months-2 months thats'it. I've all the emails with me with their silly and irresponsible replies. I'm facing the serious network issues inside my building for which i'm continuously writing an email to them and doing a follow up to resolve this issue but they're not helping me out with this. I've also filed the complaint through consumer forum but no help. What should i do. I paying my bills for which i'm not able to use the service.
      Please do some needful to me.

      Thanks!
      Dharmendra
      Vodafone India customer support has been notified about the posted complaint.
      What's the status till now?
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        D
        Digant Sheth
        from Mumbai, Maharashtra
        Jun 27, 2016
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        Address: 380007
        Website: www.vodafone.in

        Company have change the tariff plan without the notice on my mobile number [protected] and they have been charge for the internet...
        i was visited on 22th june 2016 the vodafone store at stadium circle in ahmedabad and the executive will check the system and they shows that there was not sent any sms on my mobile number for the plan change and then after they will put up the complain no.[protected] for the waive the wrong net charges on my mobile no. [protected] but the company was called me and says that the we had a sent a sms on between 8th April to 11 the April but when i was visited the store and i have ask for the regarding charges they shows me the system there is no message will be sent by vodafone ...
        Vodafone India customer support has been notified about the posted complaint.
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          Shivani30
          from Gwalior, Madhya Pradesh
          Jun 27, 2016
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          Address: Bhopal, Madhya Pradesh, 460002

          Vodafone company representative aditya aacharya with mobile number [protected] has provided me vodafone sim on a monthly rental of rs 99 but after some days they billed amount of 968 for which i have complained in company and now they are saying your complaint is declined and you will be given legal notice. What is the loyalty for customers of the company representative and the company.
          Vodafone India customer support has been notified about the posted complaint.
          This is to complain about Vodafone employees . Employees from Vodafone has given me information on sim card purchasing that they will give free mobile calling facility on rs 99 renta on my sim card. But after 10 to 12 days o[censored]se they billed amount of 968. For the same I have called many times in company. Also I visited their office in new market bhopal. They promised to resolve the problem but now they are charging case against me for not paying for the bill.
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            K
            krishnaq
            from Mumbai, Maharashtra
            Jun 27, 2016
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            Address: 411001
            Website: www.contestkhel.com

            Dear sirs:

            I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
            I am a pre-paid vodafone customer with mob no as [protected]

            I am using mozilla firefox browser on my desk top.
            To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of rs 99 from my balance.
            P send an alert to all vodafone users/customers.
            Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

            Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.
            Vodafone India customer support has been notified about the posted complaint.
            Vodafone — Deduction under a scam

            1 Review
            Sk skchakarvarti on May 29, 2016
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            Dear sirs:

            I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
            I am a pre-paid vodafone customer with mob no as [protected]

            I am using mozilla firefox browser on my desk top.
            To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of Rs 148 from my balance.
            P send an alert to all vodafone users/customers.
            Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

            Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.

            GK KHANDELWAL
            Same happen in my case, it just asked for a pin to play a Quiz and as soon as i key in pin its give me message of successful transaction on RS. 99.

            Dear Vodafone team.

            Kindly look into it.

            TXN ID: 75853889
            Date :[protected]:32 AM
            1 समीक्षा
            17/07/2016
            एक टिप्पणी जोड़ने
            श्रीमान:

            मैं अपनी तरह का ध्यान करने के लिए यह एक घोटाला / धोखाधड़ी लाने के लिए वोडाफोन ग्राहकों के साथ खेला जा रहा चाहते हैं और मुझे लगता है यह केवल अपने मिलीभगत के साथ है।
            मैं कोई [protected] के रूप में भीड़ के साथ एक प्री-पेड वोडाफोन ग्राहक हूँ

            मैं अपने डेस्क टॉप पर मोज़िला फ़ायरफ़ॉक्स ब्राउज़र का उपयोग कर रहा हूँ।
            दिन, मैं एक चेतावनी है कि मैं एक पुरस्कार जीतने में सफल रहे हैं और केवल rs.99 की लागत से एक मोबाइल फोन (54000 रुपये) जीत सकते हैं प्राप्त किया। यह मेरा मोबाइल नंबर के साथ ही सेवा प्रदाता की जरूरत है। जब मैं वैसा ही किया, यह एसएमएस वे एक पिन जो मैं इस क्षेत्र में भरने की जरूरत देने भेजा था देखने के लिए मुझसे पूछा। मैं वैसा ही किया और तुरंत रुपये 99 अपना संतुलन से काट रहे थे। इस के बाद, मैं कुछ 5 सवाल कर रहे एक प्रश्नोत्तरी खेलने के लिए इतनी के रूप में पुरस्कार जीतने के लिए अर्हता प्राप्त करने के लिए कहा गया था। मैं खेला, लेकिन यह स्पष्ट नहीं हो सका। यह एसएमएस के माध्यम से एक और पिन के साथ खेलना करने के लिए फिर से पूछा और फिर मैं एक ढकोसला संदेह हो सकता है। मैं बंद कर दिया लेकिन हैरान है कि यह अपने मिलीभगत के बिना नहीं हो सकता था किया गया था। यदि हां, तो इस पर धोखाधड़ी, धोखाधड़ी, घोटाले, जो एक दंडनीय अपराध है के बराबर है। मैं तुम्हें अपनी बकाया राशि में से 99 की इस कटौती के वापस लौटने के लिए अनुरोध करता हूँ।
            P सब वोडाफोन उपयोगकर्ताओं / ग्राहकों के लिए एक चेतावनी भेजें।
            इसके अलावा, ई-मेल इस साइट के द्वारा दिए गए आईडी नकली है और समर्थन @ .com जो स्पष्ट रूप से फर्जी है और वेबसाइट http://www.contestkhel.com है जो भी फर्जी प्रतीत हो रहा है।

            ऐसा न हो कि यह हर ग्राहक को धोखा देने चाहिए Pl इस घोटाले में देखो। मैं भी बड़े पैमाने पर जनता के लिए वेब पन्नों पर इस पोस्ट कर रहा हूँ चक्कर में पता है।
            Pl provide refund against mobile no. [protected] also urgently. Why should this trick be played by vodafone on their customers.
            i ma using airtel
            i am using airtel [protected]
            give me 99 rs.
            vodafone no. [protected]
            same happened with me...
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              S
              sahera
              from Chennai, Tamil Nadu
              Jun 27, 2016
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              Address: New Delhi, Delhi, 110063
              Website: www.vodafone.in

              I am a customer of vodafone having postpaid connection in the month of may they wrongly added internet charges of 695 rs and now they are not waving of my amount. when i call them they dont know how to handle customer they speak in unprofessional way. and say that we cannot wave amount. i want help support.
              [protected]
              Mandeep Gujral
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                B
                Busy Networks
                from Bengaluru, Karnataka
                Jun 29, 2016
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                Address: Bangalore, Karnataka, 560016
                Website: vodafone

                My no [protected], im using this sim since from 15years, but now a days vodafone is very bad and they provide very poor quality network, and the service is also worst. They have told the different plan and activated some other plan, very very worst, cheap service from vodafone, i never ever suggest vodafone to anyone.
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                  anuj chola ms
                  from Muzaffarnagar, Uttar Pradesh
                  Jun 27, 2016
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                  Address: Muzaffarnagar, Uttar Pradesh, 251001

                  Vodafone network in our area, muzaffarnagar 251001 has been locked from last 7-8 day, i have complaint to customer care and also local vodafone office but there is no definite time to resolve the issue..
                  When people try to call, they get a message that phone is switched off, rather out of coverage area this also cause mis understanding with other people. I have been using vodafone from past 4 years now, they claim to be the largest network around the & they are not able to solve issue a small area.

                  Thanks & regard
                  Anuj sharma
                  Cholamandalam ms gic ltd.
                  Vodafone India customer support has been notified about the posted complaint.
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                    V
                    Vivek Basra
                    from Delhi, Delhi
                    Jun 27, 2016
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                    Address: New Delhi, Delhi, 110068
                    Website: www.vodafone.com

                    Hi Team

                    Good Day!

                    Last Day without my intimation deduct the amount(77rs) in my number([protected]) and now i am calling to the customer service of Vodafone so any single reply or call from Vodafone.

                    Please help, i waiting for our best response.

                    Regards
                    Vivek Basra
                    [protected]
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                      mahakali44
                      from Bengaluru, Karnataka
                      Jun 27, 2016
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                      Address: Vadodara, Gujarat, 390009

                      My Mobile number is [protected] i am change my plan on 16/5/2016 from 299 to 499 due to my bill is high as per talk to vodaphone representative on phone that why at present bill is received at my home Rs. 3089/- this is totally wrong internet charges is weived .
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                        Neelasha
                        from Ahmedabad, Gujarat
                        Jun 26, 2016
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                        Address: Gandhinagar, Gujarat, 382007

                        Social book value added service was activated in my number without my consent and rs 90 was deducted from my balance, when i contacted the customer service they mentioned it was activated since 2015 though i had not received any sms regarding that, and that rs. 90 was being deducted from my balance on a monthly basis. I did not recieve any sms regarding that deduction explicitly. I was told this service is activated after confirmation from customer but i'm very sure i have never opted for such a service, in fact this is the first time i'm hearing that such a service is available. Kindly take strict action against this.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Ganga Basera
                          from Lucknow, Uttar Pradesh
                          Jun 26, 2016
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                          Address: Lucknow, Uttar Pradesh, 226010

                          My mobile No [protected]. My plan was of R. 699 six month rental. but i came to know that without any information my plan has been changed to 899/month. this is not acceptable. kindly get touch with me.
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                            Jith R Pillai
                            from Kollam, Kerala
                            Jun 26, 2016
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                            Address: Kollam, Kerala

                            As i was not satisfied with vodafone postpaid connection. I reverted back to prepaid but with the same mobile number which postpaid has. And i activated my prepaid sim by easy recharge. And when i try to recharge with 30rs.. I didn't get any recharge balance on my number and showing this error "your card's face value is greater than session limit". What does this mean?? Ps : i switched off and on... I removed the sim and inserted.. I have tried all this... Give proper resolution to customer's... Customer people will say one thing and when i go to any vodafone store they will tell another thing... And when both are working for vodafone.. How come customer people have diff. Set of resolutions and you people have diff. Set of resolutions..
                            Vodafone India customer support has been notified about the posted complaint.
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                              prashant2124
                              from Delhi, Delhi
                              Jun 26, 2016
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                              Address: New Delhi, Delhi, 110040
                              Website: vodafone

                              After paying my bills my number not get any services & and this going from last 4 months, and again want me to pay my bills, how i pay bills again if they not starting my services, and why i pay bills for last 4 months there no services are activated on my vodafone no. this is the last time i m sending my complaint to vodafone if my problem not going to solve this time, then i hv to take further steps in this matter

                              prashant singh
                              [protected]
                              [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                Sakshi06
                                from Gurgaon, Haryana
                                Jun 26, 2016
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                                Address: New Delhi, Delhi, 110019
                                Website: www.vodafone.in/home-delhi

                                I am a resident of chittranjan park, new delhi-110019 and has been facing network problem on my number [protected], [protected] since past 2 years regarding which i have made many complaints to vodafone including nodal office but failed to find any solutions. Even trai is also not taking any initiative to resolve the problem.

                                I have been registering network complaints with vodafone since past approx. 2 years. After repeated calls to vodafone complaint number 198, the problem still exists.

                                Due to the network inconvenience i keep getting messages from my family & friends that my phone is coming not reachable or switched off while it is not. No person can contact me on my number.

                                I had around 10 numbers of vodafone in the end i had to switch to other service providers since nothing was done in respect to my n number of complaints. I do not know what the company is doing in this regard.

                                Till date no executive has visited my locality neither they are willing to provide me with a network boaster. Perhaps their service is getting worst.

                                On the complaints the customer care executives just reassure me that something will be done as soon as possible and provide me with another date.

                                The problem exists till date and i had no other option left. Hence i have decided to file a complaint against the service provider vodafone.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  ashumonu
                                  from Gurgaon, Haryana
                                  Jun 26, 2016
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                                  Resolved

                                  Address: New Delhi, Delhi, 110059

                                  My num is [protected].i am using my this number from last 2 year.and now literally you guys gave this num to someone else without my permission.how it is possible? literally i saw i dnt have network on my sim and when i checked out my num was on and when i call on my num someone recieved my call and said he get this num from vodafone store today.how it is possible.and i call to vodafone customer care and they said my num is reg with my name.i want my num back now.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Hi,

                                  We are sorry to hear about your experience. Kindly help us with your alternate contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                                  Regards,
                                  Vodafone India
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                                    Prakash Kumavat
                                    from Mumbai, Maharashtra
                                    Jun 26, 2016
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                                    Address: Mumbai City, Maharashtra, 400022

                                    I received cal from this number [protected] stating that he is calling from croma head office and was asking for my debit card details and when i refused than he started using abusing language. On truecaller it was showing as ask me bazaar ravivarma asst mgr. His mobile operator is vodafone.
                                    Please take a action against this guy.. He is trying to fool many people by becoming manager of many reputed company such croma, ask me bazaar etc.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Today (30th December, 2017), i received a call from #[protected], a lady told me that in my credit card reward points are expired and it is converted to a cashback then she was asking personal details about my card. I knew that it was a fraud call so i did not give information then she started abusive languages. When i searched on truecaller it shows that this number registered in vodafone. So i am requesting company to take necessary action on it. Because i know the trick but others can be trap.

                                    Thank you.
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                                      Vivek Agrahari Prabhu
                                      from Mumbai, Maharashtra
                                      Jun 25, 2016
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                                      Address: Thane, Maharashtra, 421302

                                      I have not request for social book pack, but they deduct 90 rupees illegally, my vodafone no. [protected], kindly refund
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                                        rubychaudhary
                                        from Mumbai, Maharashtra
                                        Jun 25, 2016
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                                        Address: Shamli, Uttar Pradesh, 247776

                                        I purchased new Vodafone for new Microsoft 535 after consulting Vodafone care
                                        But Vodafone not provided 500 mb for 2 month according offer
                                        After this I call 4 time to care
                                        But care provide anytime new and different information
                                        Pls provide me better information
                                        Otherwise provide other option
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