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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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H
Haritha P Singh
from Gurgaon, Haryana
Jun 28, 2016
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Address: Mumbai City, Maharashtra, 400072

It's 2 days my outgoing n 3g services have been barred.
Have done all the payments and their customer care too said so.

Only reply i get it.. It will start in 2 hrs.. But of no use.

I have mailed them twice too

It says i had some credit limit issues.. Which too is sorted. Moreover ritual has twice in this month. Last time it started barely for a day
Vodafone India customer support has been notified about the posted complaint.
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    Mr. KOTHARI
    from Mumbai, Maharashtra
    Jun 28, 2016
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    Address: Mumbai City, Maharashtra, 400002

    Vodafone Mumbai has changed my plan without my consent. Its been 20 days and 2 complaints filed with vodafone, nut no call back has been recieved. The only call i get back is pay your bill. When I ask them to resolve my problem they say to pay the bill first.
    Just because no one is using your RED plan that doesnt give you the right to change my plan. If you say you have my approval. Prove it to me.. Cheaters!!!
    Vodafone India customer support has been notified about the posted complaint.
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      kavithakesavk
      Jun 28, 2016
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      Address: Bharuch, Gujarat, 392001
      Website: vodafone

      Hi sir,
      I have been using vodafone mobile wifi a bit earlier till jan 2016. B'coz of their poor service i had cancelled my device using number. I have done so going to their registered vodafone dealer office at bharuch, gujarat and i had also made my full payment up to date. Now after even being cancelled my number they are requesting me to pay my bills. Fromjan 2016 onwards each month one of their customer executive calls me and tell to make payment. And each time i have to explain that i have cancelled the number by making full payment. Today being june 28 2016 i again got call (From [protected]) and this time they are threatening me they would send me legal notice and executive i tried to explain behaved very badly to me. I would like to raise a complaint against this.
      Vodafone India customer support has been notified about the posted complaint.
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        K
        kmg5687
        from Surendranagar, Gujarat
        Jun 28, 2016
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        Internet ke extra charges ke refund karne ke liye

        Address: Surendranagar, Gujarat, 363035
        Website: www.vodafone.in

        Mobile number (Billing issue on): [protected]
        Bill date 7/6/2016
        Biling period - 7/5/2016 to 6/6/2016
        Bill num. 108741

        Dear customer care,
        Nodel officer,
        Vodafone.
        Sub: internet ke extra charges ke refund karne ke liye.
        Maine vodafone me 7 or 8 months pahele [protected] number ka mnp kiya. Mera plan usi vakt 299/- rs per month tha jisme muje unlimited internet mila tha.Internet...
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        nupur_mishra
        from Delhi, Delhi
        Jun 28, 2016
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        Address: Pune, Maharashtra, 411007

        They disconnected my no and now its been 24 hrs none of the executive have any details for why they have disconnected. Everytime i am calling i am getting different reasons, now they are disconnecting my calls i asked for a complain no they gave me a no[protected] with an assurance that it will get activated in two hrs but today i got to know that complain was regarding dnd activation, for the sake of giving an complain no they have raised a complain for some other reason.

        No one has an answer and now the executives are disconnecting my calls.
        Vodafone India customer support has been notified about the posted complaint.
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          vr18041995
          from Gurgaon, Haryana
          Jun 27, 2016
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          Address: New Delhi, Delhi, 110014
          Website: www.vodafone.in/home-delhi?section=consumer

          Hii i am vishal i bought 2 vodafone postpaid connections with the name of my father mr. Naresh singh but recently i have shifted that's why my vodafone verification has been not completed so after that i have visited in vodafone store and vodafone guy told me i have to visit with my father then next time i have visited vodafone store with my father and i have complete the process and the guy he told me that withing 48 hours verification guy would be visit in my new address to do this verification process and then no one visited my home i was waiting for that guy but he didn't visit in my home and then i called to vodafone customer care they said guy visited in my home but i told him that no one visited in my home then he put my call on hold around 40 minutes i was waiting for him but he didn't retrive my call then i hung up that call then i have visited in vodafone mini store in hari nagar ashram and i met with mr rana and he talked me very rudly and he told me that he can't provide service to me and he told me again visit in lajpat nagar store with my father but i told him i don't want your service and i destroy your sim card but this complaint i am telling you is regards for the vodafone service i don't which kind of guys the have on their customer service even they talked me very roodly so please kind the action asap and contact me for any further information on [protected]. Thanks
          Vodafone India customer support has been notified about the posted complaint.
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            D
            DMis
            Jun 27, 2016
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            Address: New Delhi, Delhi, 110096
            Website: Vodafone

            Hi,

            I'm really very disappointed with the vodafone services and their team as they're not resolving my concern regarding the network issues. I've written numerous emails to them but only get the reply to wait for 2 days, 1 months-2 months thats'it. I've all the emails with me with their silly and irresponsible replies. I'm facing the serious network issues inside my building for which i'm continuously writing an email to them and doing a follow up to resolve this issue but they're not helping me out with this. I've also filed the complaint through consumer forum but no help. What should i do. I paying my bills for which i'm not able to use the service.
            Please do some needful to me.

            Thanks!
            Dharmendra
            Vodafone India customer support has been notified about the posted complaint.
            What's the status till now?
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              D
              Digant Sheth
              from Mumbai, Maharashtra
              Jun 27, 2016
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              Address: 380007
              Website: www.vodafone.in

              Company have change the tariff plan without the notice on my mobile number [protected] and they have been charge for the internet...
              i was visited on 22th june 2016 the vodafone store at stadium circle in ahmedabad and the executive will check the system and they shows that there was not sent any sms on my mobile number for the plan change and then after they will put up the complain no.[protected] for the waive the wrong net charges on my mobile no. [protected] but the company was called me and says that the we had a sent a sms on between 8th April to 11 the April but when i was visited the store and i have ask for the regarding charges they shows me the system there is no message will be sent by vodafone ...
              Vodafone India customer support has been notified about the posted complaint.
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                Shivani30
                from Gwalior, Madhya Pradesh
                Jun 27, 2016
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                Address: Bhopal, Madhya Pradesh, 460002

                Vodafone company representative aditya aacharya with mobile number [protected] has provided me vodafone sim on a monthly rental of rs 99 but after some days they billed amount of 968 for which i have complained in company and now they are saying your complaint is declined and you will be given legal notice. What is the loyalty for customers of the company representative and the company.
                Vodafone India customer support has been notified about the posted complaint.
                This is to complain about Vodafone employees . Employees from Vodafone has given me information on sim card purchasing that they will give free mobile calling facility on rs 99 renta on my sim card. But after 10 to 12 days o[censored]se they billed amount of 968. For the same I have called many times in company. Also I visited their office in new market bhopal. They promised to resolve the problem but now they are charging case against me for not paying for the bill.
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                  K
                  krishnaq
                  from Mumbai, Maharashtra
                  Jun 27, 2016
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                  Address: 411001
                  Website: www.contestkhel.com

                  Dear sirs:

                  I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
                  I am a pre-paid vodafone customer with mob no as [protected]

                  I am using mozilla firefox browser on my desk top.
                  To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of rs 99 from my balance.
                  P send an alert to all vodafone users/customers.
                  Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

                  Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.
                  Vodafone India customer support has been notified about the posted complaint.
                  Vodafone — Deduction under a scam

                  1 Review
                  Sk skchakarvarti on May 29, 2016
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                  Dear sirs:

                  I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
                  I am a pre-paid vodafone customer with mob no as [protected]

                  I am using mozilla firefox browser on my desk top.
                  To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of Rs 148 from my balance.
                  P send an alert to all vodafone users/customers.
                  Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

                  Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.

                  GK KHANDELWAL
                  Same happen in my case, it just asked for a pin to play a Quiz and as soon as i key in pin its give me message of successful transaction on RS. 99.

                  Dear Vodafone team.

                  Kindly look into it.

                  TXN ID: 75853889
                  Date :[protected]:32 AM
                  1 समीक्षा
                  17/07/2016
                  एक टिप्पणी जोड़ने
                  श्रीमान:

                  मैं अपनी तरह का ध्यान करने के लिए यह एक घोटाला / धोखाधड़ी लाने के लिए वोडाफोन ग्राहकों के साथ खेला जा रहा चाहते हैं और मुझे लगता है यह केवल अपने मिलीभगत के साथ है।
                  मैं कोई [protected] के रूप में भीड़ के साथ एक प्री-पेड वोडाफोन ग्राहक हूँ

                  मैं अपने डेस्क टॉप पर मोज़िला फ़ायरफ़ॉक्स ब्राउज़र का उपयोग कर रहा हूँ।
                  दिन, मैं एक चेतावनी है कि मैं एक पुरस्कार जीतने में सफल रहे हैं और केवल rs.99 की लागत से एक मोबाइल फोन (54000 रुपये) जीत सकते हैं प्राप्त किया। यह मेरा मोबाइल नंबर के साथ ही सेवा प्रदाता की जरूरत है। जब मैं वैसा ही किया, यह एसएमएस वे एक पिन जो मैं इस क्षेत्र में भरने की जरूरत देने भेजा था देखने के लिए मुझसे पूछा। मैं वैसा ही किया और तुरंत रुपये 99 अपना संतुलन से काट रहे थे। इस के बाद, मैं कुछ 5 सवाल कर रहे एक प्रश्नोत्तरी खेलने के लिए इतनी के रूप में पुरस्कार जीतने के लिए अर्हता प्राप्त करने के लिए कहा गया था। मैं खेला, लेकिन यह स्पष्ट नहीं हो सका। यह एसएमएस के माध्यम से एक और पिन के साथ खेलना करने के लिए फिर से पूछा और फिर मैं एक ढकोसला संदेह हो सकता है। मैं बंद कर दिया लेकिन हैरान है कि यह अपने मिलीभगत के बिना नहीं हो सकता था किया गया था। यदि हां, तो इस पर धोखाधड़ी, धोखाधड़ी, घोटाले, जो एक दंडनीय अपराध है के बराबर है। मैं तुम्हें अपनी बकाया राशि में से 99 की इस कटौती के वापस लौटने के लिए अनुरोध करता हूँ।
                  P सब वोडाफोन उपयोगकर्ताओं / ग्राहकों के लिए एक चेतावनी भेजें।
                  इसके अलावा, ई-मेल इस साइट के द्वारा दिए गए आईडी नकली है और समर्थन @ .com जो स्पष्ट रूप से फर्जी है और वेबसाइट http://www.contestkhel.com है जो भी फर्जी प्रतीत हो रहा है।

                  ऐसा न हो कि यह हर ग्राहक को धोखा देने चाहिए Pl इस घोटाले में देखो। मैं भी बड़े पैमाने पर जनता के लिए वेब पन्नों पर इस पोस्ट कर रहा हूँ चक्कर में पता है।
                  Pl provide refund against mobile no. [protected] also urgently. Why should this trick be played by vodafone on their customers.
                  i ma using airtel
                  i am using airtel [protected]
                  give me 99 rs.
                  vodafone no. [protected]
                  same happened with me...
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                    S
                    sahera
                    from Chennai, Tamil Nadu
                    Jun 27, 2016
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                    Address: New Delhi, Delhi, 110063
                    Website: www.vodafone.in

                    I am a customer of vodafone having postpaid connection in the month of may they wrongly added internet charges of 695 rs and now they are not waving of my amount. when i call them they dont know how to handle customer they speak in unprofessional way. and say that we cannot wave amount. i want help support.
                    [protected]
                    Mandeep Gujral
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                      Busy Networks
                      from Bengaluru, Karnataka
                      Jun 29, 2016
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                      Address: Bangalore, Karnataka, 560016
                      Website: vodafone

                      My no [protected], im using this sim since from 15years, but now a days vodafone is very bad and they provide very poor quality network, and the service is also worst. They have told the different plan and activated some other plan, very very worst, cheap service from vodafone, i never ever suggest vodafone to anyone.
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                        anuj chola ms
                        from Muzaffarnagar, Uttar Pradesh
                        Jun 27, 2016
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                        Address: Muzaffarnagar, Uttar Pradesh, 251001

                        Vodafone network in our area, muzaffarnagar 251001 has been locked from last 7-8 day, i have complaint to customer care and also local vodafone office but there is no definite time to resolve the issue..
                        When people try to call, they get a message that phone is switched off, rather out of coverage area this also cause mis understanding with other people. I have been using vodafone from past 4 years now, they claim to be the largest network around the & they are not able to solve issue a small area.

                        Thanks & regard
                        Anuj sharma
                        Cholamandalam ms gic ltd.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Vivek Basra
                          from Delhi, Delhi
                          Jun 27, 2016
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                          Address: New Delhi, Delhi, 110068
                          Website: www.vodafone.com

                          Hi Team

                          Good Day!

                          Last Day without my intimation deduct the amount(77rs) in my number([protected]) and now i am calling to the customer service of Vodafone so any single reply or call from Vodafone.

                          Please help, i waiting for our best response.

                          Regards
                          Vivek Basra
                          [protected]
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                            mahakali44
                            from Bengaluru, Karnataka
                            Jun 27, 2016
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                            Address: Vadodara, Gujarat, 390009

                            My Mobile number is [protected] i am change my plan on 16/5/2016 from 299 to 499 due to my bill is high as per talk to vodaphone representative on phone that why at present bill is received at my home Rs. 3089/- this is totally wrong internet charges is weived .
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                              Neelasha
                              from Ahmedabad, Gujarat
                              Jun 26, 2016
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                              Address: Gandhinagar, Gujarat, 382007

                              Social book value added service was activated in my number without my consent and rs 90 was deducted from my balance, when i contacted the customer service they mentioned it was activated since 2015 though i had not received any sms regarding that, and that rs. 90 was being deducted from my balance on a monthly basis. I did not recieve any sms regarding that deduction explicitly. I was told this service is activated after confirmation from customer but i'm very sure i have never opted for such a service, in fact this is the first time i'm hearing that such a service is available. Kindly take strict action against this.
                              Vodafone India customer support has been notified about the posted complaint.
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                                Ganga Basera
                                from Lucknow, Uttar Pradesh
                                Jun 26, 2016
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                                Address: Lucknow, Uttar Pradesh, 226010

                                My mobile No [protected]. My plan was of R. 699 six month rental. but i came to know that without any information my plan has been changed to 899/month. this is not acceptable. kindly get touch with me.
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                                  Jith R Pillai
                                  from Kollam, Kerala
                                  Jun 26, 2016
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                                  Address: Kollam, Kerala

                                  As i was not satisfied with vodafone postpaid connection. I reverted back to prepaid but with the same mobile number which postpaid has. And i activated my prepaid sim by easy recharge. And when i try to recharge with 30rs.. I didn't get any recharge balance on my number and showing this error "your card's face value is greater than session limit". What does this mean?? Ps : i switched off and on... I removed the sim and inserted.. I have tried all this... Give proper resolution to customer's... Customer people will say one thing and when i go to any vodafone store they will tell another thing... And when both are working for vodafone.. How come customer people have diff. Set of resolutions and you people have diff. Set of resolutions..
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    prashant2124
                                    from Delhi, Delhi
                                    Jun 26, 2016
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                                    Address: New Delhi, Delhi, 110040
                                    Website: vodafone

                                    After paying my bills my number not get any services & and this going from last 4 months, and again want me to pay my bills, how i pay bills again if they not starting my services, and why i pay bills for last 4 months there no services are activated on my vodafone no. this is the last time i m sending my complaint to vodafone if my problem not going to solve this time, then i hv to take further steps in this matter

                                    prashant singh
                                    [protected]
                                    [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Sakshi06
                                      from Gurgaon, Haryana
                                      Jun 26, 2016
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                                      Address: New Delhi, Delhi, 110019
                                      Website: www.vodafone.in/home-delhi

                                      I am a resident of chittranjan park, new delhi-110019 and has been facing network problem on my number [protected], [protected] since past 2 years regarding which i have made many complaints to vodafone including nodal office but failed to find any solutions. Even trai is also not taking any initiative to resolve the problem.

                                      I have been registering network complaints with vodafone since past approx. 2 years. After repeated calls to vodafone complaint number 198, the problem still exists.

                                      Due to the network inconvenience i keep getting messages from my family & friends that my phone is coming not reachable or switched off while it is not. No person can contact me on my number.

                                      I had around 10 numbers of vodafone in the end i had to switch to other service providers since nothing was done in respect to my n number of complaints. I do not know what the company is doing in this regard.

                                      Till date no executive has visited my locality neither they are willing to provide me with a network boaster. Perhaps their service is getting worst.

                                      On the complaints the customer care executives just reassure me that something will be done as soon as possible and provide me with another date.

                                      The problem exists till date and i had no other option left. Hence i have decided to file a complaint against the service provider vodafone.
                                      Vodafone India customer support has been notified about the posted complaint.
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