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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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N
Nikunj dalmia
from Delhi, Delhi
Jun 13, 2016
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Address: New Delhi, Delhi, 110089

Made complaint to call centre nodel officer and appellate Dept every month they say to solve by every month end I am facing too much of loses in my business I am fed up of making complaint again and again so I request you to kindly take appropriate actions against Vodafone. Thanking you.
Yours sincerely
Nikunj dalmia
[protected]
Email [protected]@gmail. Com
Vodafone India customer support has been notified about the posted complaint.
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    Praveen Vemulakonda
    from Mumbai, Maharashtra
    Jun 13, 2016
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    Address: 500009

    Dear team,

    It was ambarresed to writes complaint since a month half i am behind your executives but no one bothered about my concern, even today when i spoke with one of your executive mr. Sai in hederabad he encuoring me to assist submit my concern in the court. Just imagine how the worst and b grade service your giving to your valuable customer. Now my calls are barred i want my phone to be activate else i am ready to go to raise my concern.
    Vodafone India customer support has been notified about the posted complaint.
    I want to rate 0/rather than 1 also
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      Gaurav Chauahn
      from Mumbai, Maharashtra
      Jun 13, 2016
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      Address: New Delhi, Delhi, 110075
      Website: www.vodafone.in

      Dear Sir,
      Sub: Pre to Post connection
      From last 10 days I am trying to convert my sim pre to post...I have submitted my all the documents on 4th june at (C-1 Janakpuri, Vodafone Mini Sotre, New delhi)...Today is 13th of June and still waiting for post paid sim...customer care call me 3 times and they told that sim will be activated soon but I did not get any response from vodafone service...I am fully frustrated from your service. If I would not get any response from your end then I will go beyond that.
      Vodafone India customer support has been notified about the posted complaint.
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        L
        lohithshruthi
        from Brahmapur, Odisha
        Jun 13, 2016
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        Address: Bangalore, Karnataka, 560078
        Website: www.vodafone.in/feedback

        Dear fraud vodafone,

        With regard to my bill date 12th june 2016. I have been
        Facing billing issues for the past 1 year. I have your
        People are good at manupulating and cheating customers. Last
        Month on the advice of your customer care representative i
        Changed my plan from 199 plan to 299 plan. Which gave me
        Data usage of 750 mb and 1000 local calls. With all the call
        Drop that i am facing. Your network which on most times
        Drops calls and no internet connection i have have been
        Charge 1657. Which is more than 8 times my normal charges.
        As per my phone app device i have consumed 820 mb of data.
        Now you have billed me for 900 mb charging me 650 for
        The same. More over i have not taken any additional
        Ervices. I keep getting this pop ups that i have activated
        Ome or the other services, if i chose not to then send a
        Message to 199 then i send it gets rejected. I have saved
        These messages also. After going through a horror time with
        The service and billing frauds from you i have decided to
        Opt for a different service provider from this month. I am
        Also taking up with this matter to consumer forum. I have
        Also twitting and sharing horror experience with vodafone
        With all my facebook friend and my students. I have already
        Given my request to disconnect my connection.

        Even now i don't have vodafone internet connection working.
        My internet is blocked for more than 25 days. Even after
        Repeated complained there no effort to resolve the same. I
        Am sorry to say that you customer care sucks. It has no
        Knowledge or competency to advice customers. Give them some
        Training before putting them on bay.

        Regards

        Lohith kumar s
        Vodafone India customer support has been notified about the posted complaint.
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          K
          Kantha u
          Jun 13, 2016
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          Resolved

          Address: 560100

          Hi Team,

          i have taken Vodafone 4G wifi connection on 31st May and i have been trying to get connected it was not connecting, when i called customer care they said i have to pay 6000 which is of advance rental plan without my notice they have billed and asking for the payment and without the usage why should i pay..when i called that executive he has extended the timeline but not the resolution, please get this filed severely and make the waver closure in my account and i dont want to use this wifi device anyhow its not working.

          Sales Rep Name -Pawan-[protected] & Team Leader Tanzeer -[protected]

          Let me know when can i get the update of this closure
          Jun 14, 2016
          Complaint marked as Resolved 
          Hi team I have spoken all the team members below issue is not resolved from 15 days and respective team members are not responding and action plan too I am not intersted this services get the connection disconnected and make the amount wave off from my account Executive : Pawan-9916945003 Team Leader : Tanzeer : 9986928509 Manager : Ankitha 9886018601 Below is the mail interaction. __________________________________________________________________________ Kanthaswamy Hello Team My Name is Kanthaswamy i have taken corportate connection 9739902775 what is happening i have taken 999 plan and this number is still not activated, understand i have some due 0f 6900+ been To [email protected] Jun 6 at 12:59 PM Hello Team My Name is Kanthaswamy i have taken corportate connection 9739902775 what is happening i have taken 999 plan and this number is still not activated, understand i have some due 0f 6900+ been suprrized to see this... I dont want to discuss on this further.. two things make it simple either get the connection activation today end of the day else take the request of disconnection and update the status by today Regards Kanthaswamy Reply Reply to All Forward More [email protected] Dear Kanthaswamy, Thank you for your e-mail dated 06/06/2016 regarding the services for your Vodafone mobile number 9739902775. We sincerely regret the inconvenience caused to delay in reply. As per t To [email protected] Jun 13 at 10:02 AM This message contains blocked images. Show Images Change this setting Dear Kanthaswamy, Thank you for your e-mail dated 06/06/2016 regarding the services for your Vodafone mobile number 9739902775. We sincerely regret the inconvenience caused to delay in reply. As per telephonic conversation on your mobile number 7259454454 on dated 13/06/2016 at 09:55 AM, we regret to inform you that on your number outstanding amount is Rs.6900.0 that’s why on your number services not active. Also we wish to inform you that kindly make the payment after that on your number all services active automatically and within 90 days we are unable to raised request for cancellation of your Vodafone mobile number. Kindly note interaction numbers 143212103 and 143212197 for your future reference. In case you need further assistance, please do call or email us. We will do our best to help you. Happy to help Garad, Shubhangi Vodafone corporate relations Contact numbers: For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-9886098860 (standard calling charges applicable) For any complaints call 198 toll free helpline. Fax number: +91-080 71711010 E-mail: [email protected]; Website: www.vodafone.in Now experience our newly launched My Vodafone App. It empowers you to manage your Vodafone account on the go. So pay your mobile bills, check data usage, data plan details etc. click below link to download the My Vodafone App now. https://www.vodafone.in/vas/downloads/pages/my_vodafone.aspx On 6/6/2016 1:03 PM; From: [email protected]; To: [email protected]; ; ?CC: ; Subject: 9739902775-Urgent Action Required; Show original message Hello Team My Name is Kanthaswamy i have taken corportate connection 9739902775 what is happening i have taken 999 plan and this number is still not activated, understand i have some due 0f 6900+ been suprrized to see this... I dont want to discuss on this further.. two things make it simple either get the connection activation today end of the day else take the request of disconnection and update the status by today Regards Kanthaswamy Reply Reply to All Forward More Kanthaswamy Hi Shubangai, As discussed, i dont want this service anymore get the connection deactivated and i am not going to make the payment which i am not the owner of it. Without usage of services why should To [email protected] Jun 13 at 12:53 PM Hi Shubangai, As discussed, i dont want this service anymore get the connection deactivated and i am not going to make the payment which i am not the owner of it. Without usage of services why should i pay the bill ? its issue with your team Understand waver is done for zero and i dont want further extension speak to the Manager who i spoke today morning-Ankitha -9886018601 and close it today and give call back once done with activation Regards Kanthaswamy
          Vodafone India customer support has been notified about the posted complaint.
          Awaiting for the closure
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            D
            Dr. Nirav Gajre
            from Mumbai, Maharashtra
            Jun 13, 2016
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            Address: Valsad, Gujarat, 396001

            Myself dr.nirav gajre, i had 499 vodafone postpaid plan in which i get 1.5 gb 3g data and unlimited 2g data company said that they r giving 64 kbps speed in 2g data after 3g data completed...but in full network in 2g data speed is only 5 to 9 kbps same situation exist in 3g data also, after completion of 3g data booster pack in which they r giving 245 rs 1gb 3g data.
            Problem is that company dont giving much speed in 2g data so pepople are force to do 3g data booster pack, that is the comoany strategy they making people fool by not giving much speed in 2g data...
            Vodafone India customer support has been notified about the posted complaint.
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              D
              Dheeraj Daryani
              Jun 18, 2016
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              Address: Agra, Uttar Pradesh, 282010

              . I purchase goods from jaipur, surat, ahmedabad, ludhiana, jetpur, jodhpur etc. on net facilities just like mail, whatsapp, facebook. From 10 june evening to 13 june evening, my business totally demolish by the silly mistakes of vodafone.
              I get turnover upto 4 lakhs goods of cloth merchant per day on mobile. I lost upto 16 lakhs business in 4 days amd i cant purchase any cloth from above cities. That's why till today i cant manage my loss because i have lost my designs. I have lost my designs.
              On 18 jun evening, the company called and told that i have applied for disconnection but i haven't done anything. When i got angry on them then they requested me to reverse my complaint though i haven't registered any complaint. I have a family connection on my no. Due to this sudden disconnection, all the other connections have got their bill.
              I am suffering from oral infection and i am getting treated in Delhi. My contact was broken with the doctor in those four days on whatsapp and mail. My medicines were too delayed due to this mishapenning.
              Its an earnest request. Please look over it and curve over this menace.
              Vodafone India customer support has been notified about the posted complaint.
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                D
                Don999
                from Vadodara, Gujarat
                Jun 13, 2016
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                Address: Vadodara, Gujarat, 390001
                Website: www.vodafone.com

                Vodafone has CUG plans for 299; among which one specification was 750 MB 3G internet followed by low speed 2G internet. All of a sudden, on May 1, 2016; they changed the scheme to 750 MB 3G followed by 3G internet @ 0.5p/MB till the bill counts to Rs. 650 then 2G unlimited.
                They added the middle money snaching part! That was not the part of the original contract that Vodafone signed with customers.

                If they can change the entire scheme in this way then it is a serious breech in the contract from their side. Also, it means, they are criminalizing the system, for their personal gains.

                When customers sign a contract, they enter a one to one deal with the company based on certain criteria. The company cannot change the BASIC SCHEME. That's fraud.
                Vodafone India customer support has been notified about the posted complaint.
                Hi,

                Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                Regards,
                Vodafone India
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                  R
                  Rudra_Chowdhury
                  from Mumbai, Maharashtra
                  Jun 12, 2016
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                  Address: 560103
                  Website: www.vodafone.in

                  In the month of april-16 vodafone charged me 99 rs fashion portal (Which i didn't activate) and rs 105 for 3 units of download (Again fictitious). After much hassle and escalation to karnataka nodal office i got the charges+service tax at 14.5% reverted back.

                  In the month of may-2016. I again see the same things. Again they have put this bogus rs 99 fashion portal thing+ rs 105 in bogus fictitious download and added 15% service tax on this.

                  It is really sad to see vodafone resorting to this cheap means to exhort money from postpaid customers. Please resolve this asap.
                  Vodafone India customer support has been notified about the posted complaint.
                  Hi Rudra,


                  Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                  Regards,
                  Vodafone India
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                    M
                    Meena Kalakoti
                    from Mumbai, Maharashtra
                    Jun 12, 2016
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                    Address: Nainital, Uttarakhand, 263139

                    1. I have pre paid vodafone mobile connection no. [protected]. The company keeps deducting talktime, on the pretext of mp1 mobi vedio streaming pack charges, when neither i had asked for it nor i use it.
                    2. To deactivate, each time i have sent sms stop to toll free no.155223. The reply instantly comes saying you do not have active service currently. I do not understand why this trick is played by vodafone with its customers.
                    3. Please investigate the matter and besides refunding amount which has been deducted so far and take stern action against defaulting staff.
                    4 an early action is requested.

                    Kundan singh kalakoti
                    Vodafone India customer support has been notified about the posted complaint.
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                      Abhinav341
                      from Chandigarh, Chandigarh
                      Jun 12, 2016
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                      Address: 141106

                      I have recharge my mobile phone for lower call rate @88 for 90 days on 5 May 2016, which transaction ID is PBH [protected]. Now campany is saying that this plan is s for only 28 days and started cutting normal charges per call. I also spoke to this matter to customer care but his replies is not up to satisfactory lable. I want to know the real picture abt my compline.
                      Vodafone India customer support has been notified about the posted complaint.
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                        Abhinav Alok
                        Jun 12, 2016
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                        Address: Gurgaon, Haryana, 122001

                        Outgoing call in my Vodafone Postpaid connection [protected] has been deactivated, the reason for that they has said is address verification negative. I didn't receive any calls, no one came to residence and none came to my office address as well. I have raised the request thrice and every time address verification is negative. I also visited vodafone store but didn;t get any resolution till now.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Jangir Kuldeep
                          from Thiruvananthapuram, Kerala
                          Jun 12, 2016
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                          Address: Jhunjhunu, Rajasthan, 333001
                          Website: www.vodafone.in

                          I recharged my vodafone number with ₹291/- on 10th june 2016. Still i didnt get any data from vodafone. How many times i have been contacted with customer care but no response from them just one word please wait...
                          I also mailed to them and trai but no reply from them.3 days what i do please suggest me. Really its panic and embarrassing me.
                          Please do something.
                          Kuldeep
                          Vodafone India customer support has been notified about the posted complaint.
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                            vinayaka patted
                            from Mumbai, Maharashtra
                            Jun 12, 2016
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                            Address: 577001
                            Website: Vodafone.ac.in

                            Sir i got message vodafone supernet offer - 4 gb 3g data @ rs.497 for 28 days. And i conformed offer by visiting ur vodafone store at davangere karnataka. But after activating the plan i amount deducted but i got only 2.3gb only so i called ur customercare now they are telling that offers available but still i have that message in my inbox, so i not able to came to what was happening, so help me and slove the problem as early as possible...
                            Vodafone India customer support has been notified about the posted complaint.
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                              Praveenraj Ch
                              from Hyderabad, Telangana
                              Jun 12, 2016
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                              Address: 500062
                              Website: www.vodafone.in

                              Hello sir/madam,
                              This is my second-time registering a complaint on my new replaced sim card, number[protected], phone number [protected]. I collected a new sim as a replacement for my old broken sim. I was told the services are active on my sim. I contacted your vodafone stores number of times, but that was a complete waste of time. Dont know what is wrong with the sim, every time I make a call it is saying your service has been barred. Signal is seen on screen, but of no use. I have tried all the settings as instructed by your excutives. Kindly look into this issue.Hope you take this seriously and solve my issues ASAP.
                              Vodafone India customer support has been notified about the posted complaint.
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                                Kamtu Matcha
                                from Mumbai, Maharashtra
                                Jun 11, 2016
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                                Address: 790102
                                Website: Www.Vodafone complaint.com

                                Sir,
                                I am using vodafone over airtel, but for past 1 month i am irritated/ frustrated due to unnecessary /freaking reduction of my mobile talk time money which your company said due to subscribe of some nonsense. I am freaking frustrated, highly disappointed due to your company bull subscribe nonsense.
                                Therefore, please heed in to this issue and show some contemplation and stop stealing my talk time money.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Vijay Sony
                                  from Bilhaur, Uttar Pradesh
                                  Jun 11, 2016
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                                  Address: New Delhi, Delhi, 110075
                                  Website: www.vodafone.in

                                  Dear Sir,


                                  Whenever I called Vodafone care on [protected] or 198, reps transferred my call to IVR or disconnected my calls which is Zero Tolerance Act according to Call center Norms.

                                  I dont know why Vodafone barred my services though my credit limit is 8000.00 INR.

                                  I also wrote following Email to Vodafone

                                  Thu 6/9/2016 2:13 AM

                                  To: rishi.[protected]@vodafone.com
                                  CC: vodafonecare.[protected]@vodafone.com

                                  Hi Team,

                                  This to inform you that I called Vodafone care [protected] for barring 2 no.s [protected] & [protected] during Feb' 16 to block 2 SIM Cards. I asked rep. to ensure no outstanding balance remains on these no.s as its sim lost case. I was asked whether I need sim to be delivered again, to which I denied as I no longer wanted to continue with those no.s. I was told that request has been taken to block those sims permanently & no bills would be generated thereafter. I still have each & every call recording with me where I was not treated well by customer care reps., where they transferred my calls to IVR without any reason, disconnected calls & a lot other ZERO TOLERANCE ACTs. Moreover when I called relationship manager Gaurav assigned to me, he was the most pathetic, illiterate guy I ever spoke with, who doesn't know how, what & when to speak in which way.

                                  Despite I've cleared my bill for 2800.00 INR today, my services are still barred on 958271***5 despite I was told yesterday afternoon that th no. [protected] will be unbarred if I pay 2800.00 INR. If I wouldn't have bothered to try to be Loyal customer to Vodafone, I wouldn't have bothered to pay 2800.00 even. Vodafone proves that it hired not only hopeless Reps., but also useless relationship manager like Gaurav.

                                  Regards,
                                  Vijay Sony.


                                  After writing the above Email Vodafone barred my Incoming calls as well.
                                  Worst & Pathetic Customercare Ever recieved. they dont even know how to pay bills for Inactive Vodafone no.s. I was @ Vodafone store to pay the bill of my alternate inactive Vodafone no. because of which my Primary Vodafone no. was barred... These guys doesn't know how to clear the bill & they asked me to call relationship manager Guarav (who doesn't know how to speak in English) on [protected]. who answered the call & disconnect the call as if he has no time for customers. Rishi another person above RM doesn't answer the call during the working hours. They have timings to be called between 10am - 6pm on week days. but they don't seem to answer the call.

                                  Worst Service offered by VodfoneCare lower & higher authorities.

                                  Waiting for your response on my Email vijay.[protected]@hotmail.com.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    VIP Mobile Numbers
                                    from Nawanshahr, Punjab
                                    Jun 11, 2016
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                                    Address: Fazilka, Punjab, 152123
                                    Website: www.vodafone.in

                                    Hi
                                    Dear sir/mam
                                    I am vodafone postpaid customer (Punjab)
                                    My friend from (Fazilkha) paid rupees 600/- my vodafone postpaid number [protected] today 6/11/2016 12:30pm but till 4:15pm the bill is not updated bill and also that vodafone ministore gave me friend fake bill recipt their is no any logo or name voda vodafone comapny. That recipt copy i will shown in attachment


                                    That vodafone mini store mobile number is this [protected]

                                    I hope you will consider this

                                    Reg sandeep singh
                                    [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Alankrit
                                      from Mumbai, Maharashtra
                                      Jun 11, 2016
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                                      Address: Dibrugarh, Assam, 786002

                                      For many days i am receiving someone else's account information. I dont know who's account it is but whenever that person deposits money i receive an sms. This is really disgusting. This should reallly stop. One of the message i received yesterday says"your a/c xxxxx111624 credited inr 4, 000.00 on 10/06/16 - deposit by transfer from mr. Uttam dhar. A/c bal inr 23, 005.14". But this is not my acoount, in fact my mobile number is not related to any bank account. So i request vodafone to look after thos issue. This is not the first time i am receiving this type of message.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        kamal807
                                        Jun 11, 2016
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                                        Address: Panipat, Haryana, 132103
                                        Website: vodafone. in

                                        Sir,
                                        Vodafone activated value added services on my vodafone number without my permission and deducted balance. I called vodafone customer care and ask them register a complain regarding it. But he refused to register the complain. They said that this service was activated at 11pm at night. Then i said i was sleeping at that time then he said that this was activated previous week also. Please solve the problem.

                                        Contact number. [protected]
                                        Vodafone India customer support has been notified about the posted complaint.
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