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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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+91 98 2009 8200
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 682

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N
Nirmal Thakur
from Hathras, Uttar Pradesh
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Unauthorized deduction

Address:30303

I am using vodafone data pack per month. I always aware of any irrelevant deduction while using the internet. But on Dt. 09.06.2016 The Vodafone Co. has deducted Rs. 99/- from my main account balance and I got a messege "Fashion Portal pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.99 has been deducted.Your current Balance post service activation is Rs.334.182.To deactivate...
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Address:Hyderabad, Andhra Pradesh, 500035
Website:www.vodafone.in/home-andhrapradesh?section=consumer

I have submitted the documents for the purpose of migration and the postpaid connection of the vodafone network.Dead line has been passed still i didn't get ported to the vodafone network.For this issue i have called customer support centre they are saying that they didn't get any documents and porting cannot be done.They are telling me to resubmit the documents.I am afraid of misuse of the documents that i have been submitted. Iwant my submitted...
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V
Vinay4562
from Delhi, Delhi
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Fake call from this contact the 7310045008

Address:New Delhi, Delhi, 110059

Hi,
I want to share a bad experience about your data security. Yesterday on date[protected]. The person who were talking with me he told me he is the associate of Vodafone Care your number is win 25000 and a Samsung LED TV. For collecting you will have to go Vodafone store with yours I'd proof. Your winning amount 25000 will be transferred your mpaisa account if you have otherwise they will open your mpaisa account and they transfer...
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V
vigneshwar v
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money

Address:Chennai, Tamil Nadu, 600056
Website:vodafone.in

A year before I have changed from Vodafone to airtel to get the services of 4G.
For that, I have requested for porting - means using same vodafone number in airtel also.At that time, I have account balance of Rs 1000 and they said it will be paid in cheque. Its been almost a year, still
they are in the progress of sending that cheque and I am still waiting for my money.

Every time they used to ask me the issue...
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P
palsingh 23
from Mumbai, Maharashtra
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Network problem for new sim postpaid

Address:New Delhi, Delhi, 110044
Website:vodafone

I have my postpaid number [protected] and my sim number are[protected], second is[protected] and vodafone mini store badarpur new delhi 110044.
vodafone is not leting me to port it
and your customer care officer Ajay Delhi mane is worst person in your
company.he knows nothing about of vodafone
let me port my number or i am deactivating all my vodafone number
and i m going to tweet against...
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D
deepaksinha13
from Noida, Uttar Pradesh
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Bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.in/home-karnataka

I was a vodafone customer and port in to airtel from 5th march.2016
Last bill generated 25.01.2016 to 24.02.2016 of amount 2388.14 inr
For this bill period i had made a payment of 3000inr since port in request is raised.

After port in to airtel, first generated bill period 05.03.2016 to 04.04.2016
And i had made a payment

Issue : vodafone generated a bill period 25.02.2016 to 24.03.2016br...
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M
Monu_Sharma
from Mumbai, Maharashtra
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Postpaid vodafone number

Address:Hyderabad, Andhra Pradesh, 500084

Hi,
This is Monu Sharma.
I am using Vodafone services since last 4 years. Earlier I was satisfied with Vodafone services. I moved to Hyderabad in Oct-2015 and had been changed the my Vodafone circle in Hyderabad. I am continuously founding discrepancy in monthly bills. Even in feb-2016, I paid RS.2800 mobile bill because of false bill was come to me. I am facing this things, because I am not getting my bills on time in my email....
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S
sheetal0805
from Mumbai, Maharashtra
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Vodafone

Address:Mumbai City, Maharashtra, 400071

Dear Sir /Madam,

I called Vodafone customer care (Complaint no.[protected] for deactivate phone no. [protected] as on Feb 2016 and we have paid the full and final bill of Rs.2550 as on 19.02.2016 but now as 08.06.2016 Vodafone customer care called us and said to pay last bill of Rs.1044 . The Sim card is not in use then why this bill? I have called Vodafone customer care they are saying it's 10 days bill means till deactivation...
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V
Vibin John
from Bengaluru, Karnataka
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Vodafone Phone service

Address:560077

Name : Vibin John
Phone : [protected]

I have been facing Signal issues ever since i have been switched to Postpaid connection, i have raised complaints after complaints and nobody seems to be bothered to respond, i have a bill where i never received service but i was billed, now my phone number has be deactivated. Vodafone has agreed for a wavier for the issue that i am going through but that hasn't been done this...
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R
RSDabla
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Fraud call charges charged

Address:Jaipur, Rajasthan

Sir, i have also been charged rs. 1260 by vodafone making call on 51717 on 4 may 2016 which i have never used. It is clearly a loot by vodafone. They block the number & try to enhance the limit.
Please suggest everyone to save oneself from this great fraud by vodafone. The same number & same vodafone clearly hints the knowingly done fraud. I am going to complain about it to competent authority....
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H
Harshitha K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International roaming activated was not working.

Address:Mysore, Karnataka, 570017
Website:Vodafone

I had activated international roaming for 10 days on may 30 since i was travelling to mauritius. I had recharged with rs.673 to activate this. But there was no signal over there. So the amount which i recharged was a waste. I had called customer care, and they din't respond well. Customer care is like you could have contacted us. But how to contact them when there is no signal....
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Address:396125
Website:www.vodafone.in

Hello..
I'm from killa-pardi, gujarat.
I'm sorry to inform you that till now there is no perfect network connection in all locality. Also i've already given so many complain to their authority. But there is no such result ii got. Its a very serious matter and request you pls kindly give me the justice asap.
I'm facing alot of problem in connection.. I want the network to be good and it's the best sim i have ever used.....
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S
Shubhanker Mehra
from Indore, Madhya Pradesh
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Sim inactive, pathetic customer care service

Address:Ghaziabad, Uttar Pradesh, 201011
Website:Vodafone.com

I bought a sim number [protected], it was to be activated by 2 days but its 16 days now n till now its inactive .
I received call from [protected] they said that buy this number [protected], its similar to your current no ...so i agreed to buy it . aperson came to my home took the money n documents n just gave me the sim packet ...no receipt was provided.
After 2 weeks i called them
Now they are saying that the number offered...
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J
jatinder kumar dhar
from New Delhi, Delhi
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Two fictitious transactions of 2500/- each made from my account

Address:New Delhi, Delhi, 110085

Dear ICICI Banker,

I got a sms from the icici bank that the transaction of rs 5000/- is declined as the transaction was authenticated with a 3d secure PIN.

YOU ARE EXACATLY RIGHT.
I have related you the whole story.

I made a payment to VEDIOCON D2H towards the monthly subscription of my dish, It was my mistake that the money was transferred to other I.D ( I typed wrong I.D ), In this regard...
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S
sridharn r
from Sivakasi, Tamil Nadu
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51717 Value added service complaint

Address:626203

Sub: Immediate change of Plan - requested
Ref: Vodafone No.[protected] / Vodafone value 199 CUG Plan
Dear Sir,
I have voluntarily joined from Airtel prepaid to your Vodafone value 199 CUG plan postpaid. For the period on 16.03.16 from the first day of 16.03.16 to 04.04.16, you have charged Rs.152.62 only for my usage. Then from 05.04.16 to 04.05.16 your bill amount comes for Rs.234/- against my usage.
On 13.05.16,...
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1
129skv
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone charged extra amount on bill

Address:110095

I am using Vodafone no [protected]. I have been using this no for more than 3-4 year. Due to some issue i have transferred my no from prepared to post-paid. They suggest me the plan of 200rs and 100rs extra for internet plan from which i was getting 300mb. On receipt of the second bill of post-paid called to customer care about my bill where i found that they charged me extra for internet usage which i didn’t use, so they offered my internet...
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K
Kannan S mba
from Delhi, Delhi
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Main balance deduction

Address:603406
Website:www.vodafone.in

I am using past 6 years Vodafone network, lot of pop up messages are stored in my inbox. and also without my knowledge the they are deducting my main balance money. For this two months that is May and June i loose my money around 200 rupees for unwanted activation from network side. I made a call to complaint them but executives are blaming me only..without my knowledge how they can deduct money from my main balance.

very very...
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A
ANAND BABU M
from Chennai, Tamil Nadu
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Network issues

Address:600089
Website:Vodafone

Re: RE: Network issues
appellate.[protected]@vodafone.com (appellate.[protected]@vodafone.com) Add to contacts[protected] Keep this message at the top of your inbox
To: m.[protected]@outlook.com
appellate.[protected]@vodafone.com


Dear Mr. Babu M,

Thank you for your email dated[protected] regarding data accessibility related for your Vodafone mobile number [protected].

br...
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D
dibyenduseal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why my net pack recharge was not carry forward?

Address:Kolkata, West Bengal, 1234

Sir, I am a valuable customer of your company. Yesterday I am recharge my net pack Rs 351/- at 11.56hrs. On 07.06.2016. Your message was received at the above time. But after the before time recharge my net pack was not carry forwarded. I am surprise about that matter. What is this? Vodafone is a multi national company.I have due to 511 MB net pack. I am consulted with my law year and also lodge a FIR against you. Thanking you....
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A
ashicheri
from Malappuram, Kerala
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Value added services

Address:Malappuram, Kerala, 676302

I have noticed that, Vodafone Kerala they are charging for value added services with out knowing the customer. They deduct 35 rupees for each services, even the customer doesn't know about those services.

When I contacted vodafone customer care, they said these are because we have activated Internet in your mobile. I requested to deactivate all value added services still same, again and again my balance deducted for different...
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