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Vodafone India Complaints & Reviews

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S
ssf
from Jaipur, Rajasthan
Jun 29, 2016
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Address: Bharatpur, Rajasthan, 321602
Website: vodaphone

Sir
80 rupees deducted from my mobile [protected] on date[protected]
i do not use any service .please refund my balance.
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    Furious309
    from Delhi, Delhi
    Jun 29, 2016
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    Address: Chennai, Tamil Nadu

    My number has been provided as an alternate number for the vodafone number [protected].
    About 2 weeks back i got a call saying that the person who was using the number [protected] has not paid their vodafone bill. I provided vodafone with the current contact # of that person (Who is currently not in india) and that person himself spoke to vodafone and got the details regarding the bill.

    Still i'm getting calls everyday regarding this. They are having the direct contact phone number of the person. I asked them to contact the person responsible. Why are they even calling me? I got 20 calls today in 2 hours continuously. This is disturbing my work. Today the customer care person spoke really cheap. I asked her to correct her language but she continued to talk in a slum-like language and insulted and bad-mouthed me and said that i do not deserve any respect. She asked me if i talk on the phone with dogs everyday and all sorts of non-sense. This is the worst behavior i have ever seen in any customer care. I am extremely upset to receive such language from a person who is supposed to help you "customer care".

    Name of the customer care person who called me : deepa ([protected])
    Vodafone India customer support has been notified about the posted complaint.
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      bhakti23123
      from Bengaluru, Karnataka
      Jun 29, 2016
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      Address: Mumbai City, Maharashtra, 400078
      Website: www.vodafone.in

      I had requested for a new JP Morgan corporate sim card on 14th June and had reached out to your executive Sachin[protected], and sent him all the documents that day itself.
      Till today, the sim has not been activated. I had requested for number portability service also.

      After chasing the executive Sachin daily for 2 weeks, he delivered the sim last Friday finally, but when I called Vodafone helpline for activation, they said no documents have been submitted yet by the executive.
      I have registered a complaint also against Sachin on your helpline on last Saturday, 25th June, complaint no :[protected]
      So far, no updates on that complain too from your helpline.
      I am being sent around in circles since more than 2 weeks. Its not my responsibility to chase the executive and Vodafone helpline for the complain. Once I submit the documents, I expect prompt action on it.
      Please consider this on high priority. I have all the calls and chats also recorded as evidence. If I do not get any reply back in 1 working day, I will be prompted to take legal actions.
      Vodafone India customer support has been notified about the posted complaint.
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        nv.saiprasad
        from Bengaluru, Karnataka
        Jun 29, 2016
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        Address: Vizianagaram, Andhra Pradesh
        Website: vadafone.com

        Hi this is bringing to your notice, my name is wrongly updated in postpaid connection details instead of noolu venkata sai prasad, vizianagaram vadafone store persons entered noolu venkata si prasad, i have been complainting lot of time to rectify. Still they are not changing my name, since 10+ years iam being with this vadafone prepaid service, now iam in vadafone post paid service, iam not interested to leave vadafone service, you people are forcing to leave vadafone service by doing this type of wrong entries. My details,
        Noolu venkata sai prasad, vadafone no-[protected], vizianagaram, andhrapradesh, 535002, my alternate no-[protected],
        Vodafone India customer support has been notified about the posted complaint.
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          Anshul1112
          from Mumbai, Maharashtra
          Jun 29, 2016
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          Address: New Delhi, Delhi, 1003
          Website: vodafone

          Have been billed value added services charges inspite of not using and activating these services for mobile no [protected].

          Have been reminding them for last 2 months to not automatically activate these services for this no.

          Have paid once for these services last month in spite of no usage.

          The service executives at call center every times ensures that no charges will be levied but in spite of this every time i am getting the bill of value added services charge

          Request you to kindly take action against this.
          Jun 30, 2016
          Complaint marked as Resolved 
          The problem has been resolved by the vodafone. Thanks for the support . They have share a refrence no for this
          Vodafone India customer support has been notified about the posted complaint.
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            S
            shalu01
            from Mumbai, Maharashtra
            Jun 29, 2016
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            Address: Mumbai City, Maharashtra, 400049
            Website: www.vodafone.in

            I am using vodafone since so many years. Always had some or the other problem. Sometimes the over billing. Irony! I can not sit and calculate every single minute charges they charges for call and data. This time i paid my bill and my phone is still not working its been 1 and half day.In todays time when one do all the work from mobile. Its tough to be without phone services. I called vodafone four time and asked to connect to their manager. These big companies have few permanent lines to repeat every time. 1. We are very sorry for your inconvenience 2. I understand your problem. 3 we are happy to help and list goes on... I have been promised that my problem will sorted in 2 hours and that two hours has nt completed after one and half days. I think they have given me the time of some other planet where i dot know when two hours get completed. Irony is they earn from customer. And customer is the only person who is always get troubled by their services. Basically its a trap. And we common people can not do any thing against them. We poor people without any single power. I don't know i should laugh or cry.
            Vodafone India customer support has been notified about the posted complaint.
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              A
              AmmyG
              from Delhi, Delhi
              Jun 29, 2016
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              Address: Gurgaon, Haryana, 122003
              Website: www.vodafone.in

              Hi

              I have ported my number from idea postpaid to vodafone postpaid on 18.06.2016.

              Start of day it is very easy to access the services but from the last 2 to 5 days ago i am receiving the sms on which mentioned that y verification is going to be negative.

              I was shocked to heard that how can my verification would be negative despite a man has came to my house on 18.06.2016 and he took my adhar card number too.

              This is seriously a stressful to hear that my number is not ported completely without any harassed.

              Now i am just wonder whether my connection will be suspended or barred?

              If this happens i would never get a vodafone connection again in future.

              Please do the correct action regarding my complaint. There is no requirement of verification for such a small credit

              Regards
              Amit ghosh
              Vodafone India customer support has been notified about the posted complaint.
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                Pankaj Ganhotra
                from Alwar, Rajasthan
                Jun 29, 2016
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                Address: Faridabad, Haryana, 121008

                I had recently bought a new postpaid connection but vodafone has discontinued my postpaid service within 4-5 days after activation because the don't give postpaid connections to STUDENT. Still are refusing to refund the security amounting 250.
                Vodafone No. [protected]
                Alt. Cont. No. [protected]
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                  I
                  ikrammulla
                  from Mumbai, Maharashtra
                  Jun 28, 2016
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                  Address: 400612
                  Website: vodaphone

                  My self ikram mulla.I have prepaid card and I want to change my service from perpaid to postpaid.I called to costomer care she told she vl do it.she told to submit my document and deposite 150rs to executive who will come to take my document. I gave document and 150rs deposit to that executive.after 3days I got msg in my alternate number that reqestion from perpaid to postpaid has been canceled.I called that coustomer care girl but she is neglating telin that I dont have to slow that and disconnecting my phone.her name is zara and mobilr number is [protected].again I called to costomer care he ttold to submit my document by scaniing.he gave me asurity that ths my card will b activated.but 4 days gone I still my number is not activated.
                  I dnt know how such reputed company have such irrisposible employers who dnt care about coustomer issues.kindly please do something..
                  The number which I want to cangr from prepaid to postpaid is [protected] and my ulternate number is [protected].m very upset with how that employ treatrd me.plz take strick action about them.thanking you in advance
                  Vodafone India customer support has been notified about the posted complaint.
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                    H
                    Haritha P Singh
                    from Gurgaon, Haryana
                    Jun 28, 2016
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                    Address: Mumbai City, Maharashtra, 400072

                    It's 2 days my outgoing n 3g services have been barred.
                    Have done all the payments and their customer care too said so.

                    Only reply i get it.. It will start in 2 hrs.. But of no use.

                    I have mailed them twice too

                    It says i had some credit limit issues.. Which too is sorted. Moreover ritual has twice in this month. Last time it started barely for a day
                    Vodafone India customer support has been notified about the posted complaint.
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                      M
                      Mr. KOTHARI
                      from Mumbai, Maharashtra
                      Jun 28, 2016
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                      Address: Mumbai City, Maharashtra, 400002

                      Vodafone Mumbai has changed my plan without my consent. Its been 20 days and 2 complaints filed with vodafone, nut no call back has been recieved. The only call i get back is pay your bill. When I ask them to resolve my problem they say to pay the bill first.
                      Just because no one is using your RED plan that doesnt give you the right to change my plan. If you say you have my approval. Prove it to me.. Cheaters!!!
                      Vodafone India customer support has been notified about the posted complaint.
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                        kavithakesavk
                        Jun 28, 2016
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                        Address: Bharuch, Gujarat, 392001
                        Website: vodafone

                        Hi sir,
                        I have been using vodafone mobile wifi a bit earlier till jan 2016. B'coz of their poor service i had cancelled my device using number. I have done so going to their registered vodafone dealer office at bharuch, gujarat and i had also made my full payment up to date. Now after even being cancelled my number they are requesting me to pay my bills. Fromjan 2016 onwards each month one of their customer executive calls me and tell to make payment. And each time i have to explain that i have cancelled the number by making full payment. Today being june 28 2016 i again got call (From [protected]) and this time they are threatening me they would send me legal notice and executive i tried to explain behaved very badly to me. I would like to raise a complaint against this.
                        Vodafone India customer support has been notified about the posted complaint.
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                          kmg5687
                          from Surendranagar, Gujarat
                          Jun 28, 2016
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                          Internet ke extra charges ke refund karne ke liye

                          Address: Surendranagar, Gujarat, 363035
                          Website: www.vodafone.in

                          Mobile number (Billing issue on): [protected]
                          Bill date 7/6/2016
                          Biling period - 7/5/2016 to 6/6/2016
                          Bill num. 108741

                          Dear customer care,
                          Nodel officer,
                          Vodafone.
                          Sub: internet ke extra charges ke refund karne ke liye.
                          Maine vodafone me 7 or 8 months pahele [protected] number ka mnp kiya. Mera plan usi vakt 299/- rs per month tha jisme muje unlimited internet mila tha.Internet...
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                          nupur_mishra
                          from Delhi, Delhi
                          Jun 28, 2016
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                          Address: Pune, Maharashtra, 411007

                          They disconnected my no and now its been 24 hrs none of the executive have any details for why they have disconnected. Everytime i am calling i am getting different reasons, now they are disconnecting my calls i asked for a complain no they gave me a no[protected] with an assurance that it will get activated in two hrs but today i got to know that complain was regarding dnd activation, for the sake of giving an complain no they have raised a complain for some other reason.

                          No one has an answer and now the executives are disconnecting my calls.
                          Vodafone India customer support has been notified about the posted complaint.
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                            vr18041995
                            from Gurgaon, Haryana
                            Jun 27, 2016
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                            Address: New Delhi, Delhi, 110014
                            Website: www.vodafone.in/home-delhi?section=consumer

                            Hii i am vishal i bought 2 vodafone postpaid connections with the name of my father mr. Naresh singh but recently i have shifted that's why my vodafone verification has been not completed so after that i have visited in vodafone store and vodafone guy told me i have to visit with my father then next time i have visited vodafone store with my father and i have complete the process and the guy he told me that withing 48 hours verification guy would be visit in my new address to do this verification process and then no one visited my home i was waiting for that guy but he didn't visit in my home and then i called to vodafone customer care they said guy visited in my home but i told him that no one visited in my home then he put my call on hold around 40 minutes i was waiting for him but he didn't retrive my call then i hung up that call then i have visited in vodafone mini store in hari nagar ashram and i met with mr rana and he talked me very rudly and he told me that he can't provide service to me and he told me again visit in lajpat nagar store with my father but i told him i don't want your service and i destroy your sim card but this complaint i am telling you is regards for the vodafone service i don't which kind of guys the have on their customer service even they talked me very roodly so please kind the action asap and contact me for any further information on [protected]. Thanks
                            Vodafone India customer support has been notified about the posted complaint.
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                              DMis
                              Jun 27, 2016
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                              Address: New Delhi, Delhi, 110096
                              Website: Vodafone

                              Hi,

                              I'm really very disappointed with the vodafone services and their team as they're not resolving my concern regarding the network issues. I've written numerous emails to them but only get the reply to wait for 2 days, 1 months-2 months thats'it. I've all the emails with me with their silly and irresponsible replies. I'm facing the serious network issues inside my building for which i'm continuously writing an email to them and doing a follow up to resolve this issue but they're not helping me out with this. I've also filed the complaint through consumer forum but no help. What should i do. I paying my bills for which i'm not able to use the service.
                              Please do some needful to me.

                              Thanks!
                              Dharmendra
                              Vodafone India customer support has been notified about the posted complaint.
                              What's the status till now?
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                                Digant Sheth
                                from Mumbai, Maharashtra
                                Jun 27, 2016
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                                Address: 380007
                                Website: www.vodafone.in

                                Company have change the tariff plan without the notice on my mobile number [protected] and they have been charge for the internet...
                                i was visited on 22th june 2016 the vodafone store at stadium circle in ahmedabad and the executive will check the system and they shows that there was not sent any sms on my mobile number for the plan change and then after they will put up the complain no.[protected] for the waive the wrong net charges on my mobile no. [protected] but the company was called me and says that the we had a sent a sms on between 8th April to 11 the April but when i was visited the store and i have ask for the regarding charges they shows me the system there is no message will be sent by vodafone ...
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Shivani30
                                  from Gwalior, Madhya Pradesh
                                  Jun 27, 2016
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                                  Address: Bhopal, Madhya Pradesh, 460002

                                  Vodafone company representative aditya aacharya with mobile number [protected] has provided me vodafone sim on a monthly rental of rs 99 but after some days they billed amount of 968 for which i have complained in company and now they are saying your complaint is declined and you will be given legal notice. What is the loyalty for customers of the company representative and the company.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  This is to complain about Vodafone employees . Employees from Vodafone has given me information on sim card purchasing that they will give free mobile calling facility on rs 99 renta on my sim card. But after 10 to 12 days o[censored]se they billed amount of 968. For the same I have called many times in company. Also I visited their office in new market bhopal. They promised to resolve the problem but now they are charging case against me for not paying for the bill.
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                                    krishnaq
                                    from Mumbai, Maharashtra
                                    Jun 27, 2016
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                                    Address: 411001
                                    Website: www.contestkhel.com

                                    Dear sirs:

                                    I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
                                    I am a pre-paid vodafone customer with mob no as [protected]

                                    I am using mozilla firefox browser on my desk top.
                                    To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of rs 99 from my balance.
                                    P send an alert to all vodafone users/customers.
                                    Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

                                    Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Vodafone — Deduction under a scam

                                    1 Review
                                    Sk skchakarvarti on May 29, 2016
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                                    Dear sirs:

                                    I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
                                    I am a pre-paid vodafone customer with mob no as [protected]

                                    I am using mozilla firefox browser on my desk top.
                                    To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of rs.99 only. It needed my mobile no as well as the service provider. When i did so, it asked me to see the sms they had sent giving a pin which i needed to fill in the field. I did so and immediately rs 99 +49 were deducted from my balance. After this, i was asked to play a quiz having some 5 questions so as to qualify for winning the award. I played but could not clear it. It asked again to replay with another pin via sms and then i could suspect a foul play. I stopped but was shocked that this could not have happened without your connivance. If so, this amounts to cheating, fraud, scam which is a punishable offence. I request you to revert this deduction of Rs 148 from my balance.
                                    P send an alert to all vodafone users/customers.
                                    Furthermore, the e-mail id given by this site is fake and is [protected]@.com which clearly is fake and the website is http://www.contestkhel.com which also seems to be fake.

                                    Pl look into this scam lest it should cheat every client. I am also posting this on web pages for the public at large to know the affair.

                                    GK KHANDELWAL
                                    Same happen in my case, it just asked for a pin to play a Quiz and as soon as i key in pin its give me message of successful transaction on RS. 99.

                                    Dear Vodafone team.

                                    Kindly look into it.

                                    TXN ID: 75853889
                                    Date :[protected]:32 AM

                                    Contest on http://www.contestkhel.com - Comment #2511405 - Image #0
                                    1 समीक्षा
                                    17/07/2016
                                    एक टिप्पणी जोड़ने
                                    श्रीमान:

                                    मैं अपनी तरह का ध्यान करने के लिए यह एक घोटाला / धोखाधड़ी लाने के लिए वोडाफोन ग्राहकों के साथ खेला जा रहा चाहते हैं और मुझे लगता है यह केवल अपने मिलीभगत के साथ है।
                                    मैं कोई [protected] के रूप में भीड़ के साथ एक प्री-पेड वोडाफोन ग्राहक हूँ

                                    मैं अपने डेस्क टॉप पर मोज़िला फ़ायरफ़ॉक्स ब्राउज़र का उपयोग कर रहा हूँ।
                                    दिन, मैं एक चेतावनी है कि मैं एक पुरस्कार जीतने में सफल रहे हैं और केवल rs.99 की लागत से एक मोबाइल फोन (54000 रुपये) जीत सकते हैं प्राप्त किया। यह मेरा मोबाइल नंबर के साथ ही सेवा प्रदाता की जरूरत है। जब मैं वैसा ही किया, यह एसएमएस वे एक पिन जो मैं इस क्षेत्र में भरने की जरूरत देने भेजा था देखने के लिए मुझसे पूछा। मैं वैसा ही किया और तुरंत रुपये 99 अपना संतुलन से काट रहे थे। इस के बाद, मैं कुछ 5 सवाल कर रहे एक प्रश्नोत्तरी खेलने के लिए इतनी के रूप में पुरस्कार जीतने के लिए अर्हता प्राप्त करने के लिए कहा गया था। मैं खेला, लेकिन यह स्पष्ट नहीं हो सका। यह एसएमएस के माध्यम से एक और पिन के साथ खेलना करने के लिए फिर से पूछा और फिर मैं एक ढकोसला संदेह हो सकता है। मैं बंद कर दिया लेकिन हैरान है कि यह अपने मिलीभगत के बिना नहीं हो सकता था किया गया था। यदि हां, तो इस पर धोखाधड़ी, धोखाधड़ी, घोटाले, जो एक दंडनीय अपराध है के बराबर है। मैं तुम्हें अपनी बकाया राशि में से 99 की इस कटौती के वापस लौटने के लिए अनुरोध करता हूँ।
                                    P सब वोडाफोन उपयोगकर्ताओं / ग्राहकों के लिए एक चेतावनी भेजें।
                                    इसके अलावा, ई-मेल इस साइट के द्वारा दिए गए आईडी नकली है और समर्थन @ .com जो स्पष्ट रूप से फर्जी है और वेबसाइट http://www.contestkhel.com है जो भी फर्जी प्रतीत हो रहा है।

                                    ऐसा न हो कि यह हर ग्राहक को धोखा देने चाहिए Pl इस घोटाले में देखो। मैं भी बड़े पैमाने पर जनता के लिए वेब पन्नों पर इस पोस्ट कर रहा हूँ चक्कर में पता है।
                                    Pl provide refund against mobile no. [protected] also urgently. Why should this trick be played by vodafone on their customers.
                                    i ma using airtel
                                    i am using airtel [protected]
                                    give me 99 rs.
                                    vodafone no. [protected]
                                    same happened with me...
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                                      S
                                      sahera
                                      from Chennai, Tamil Nadu
                                      Jun 27, 2016
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                                      Address: New Delhi, Delhi, 110063
                                      Website: www.vodafone.in

                                      I am a customer of vodafone having postpaid connection in the month of may they wrongly added internet charges of 695 rs and now they are not waving of my amount. when i call them they dont know how to handle customer they speak in unprofessional way. and say that we cannot wave amount. i want help support.
                                      [protected]
                                      Mandeep Gujral
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