Vodafone India Complaints & Reviews

Vodafone sucks!!! i had my ir activated roaming recently when they slapped me an ir data usage for rs.25000/- and that too on a day when the phone was debarred by them for crossing the limits. being a corporate account, the relationship manager munawar hashmi suggested our hr to pay up the bill and promised that it would be reversed within a week's time. once the bill was paid, munawar was absconding and later i realized that he has left vodafone!!! i am sure that relationship managers like munawar are running this racket to make money jointly with the billing department. vodafone is yet to reverse my charges. do not ever use international roaming on vodafone. they will see to it thay you are totally robbed off!!!

Vodafone limit scam -
I am Vodafone subscriber for 5yrs with average monthly usage of rs[protected] usage and pay my bills regularly to avoid late fees.
For this Vodafone is happy to give me limit of 20000 without my consent or request.
They call it customer service whereas it is of no actual value to customer as his mobile is suspended if no payment made in Bill cycle. So where this unnecessary limit helps is in making profits for Vodafone. How? They will charge you undue amounts like in my case for 43mb they have charged rs45000, I asked them why, they tell me you have been charged for usage for 43mb data for unnecessary limit provided by vodafone without my consent or request. Basically Vodafone can sleaze customer & profit when get oppertunity to make undue overcharges. To whom these unnecessary limits are of service to customer without his consent or request is your guess. Stay away from Vodafone ...port to airtel, idea or you will be next. It's very painful to be cheated wrongly and no one listening... Stay away from Vodafone

I had a prepaid number [protected]. On behest of a Vodafone representative in the Vodafone store at Nagpada, I converted this number to post paid and made it as a joined secondary number for [protected]. I realized after a month after receiving the bill, that the number [protected] was still functioning as an individual postpaid number. After I registered a complain, the excess amount was revised and the issue settled.
Again now I find the same issue, with over charged bills.
I made calls and used internet on [protected] - inorder to use it from the account of [protected], but here again I find I am charged for all this. This is the third time I find this and is quite upsetting that a brand like Vodafone should have these kinds of practices.
I am tired of this and want my prepaid status for [protected] and I will not pay any excess amount for no fault of mine.

Dt.[protected]

After many complaints to local responble comp. Persons, feeling very bad experience for d last 4 months as below;
1. Local mob.Network found with rapidly missing signals,
2.In duration of city travel of 0-20kms. Local network............. Suddenly goes off.
3.In such conditions loss of battery, inconveniency, etc.
4. Then it has to reset for network operator, every time, which...... Takes 2-5. Mints to activate or some times that does' t work.
5. Post paid packag of 3g is unsatisfactory, after paying full...... Bill payments ever.
6. It shows their hippocratic image, who pays lot of expenses on... Their publicity for the their satisfactory mob.Net work...... Services ever. And d performance is fully defaulter.
7. Customers satisfactory feedback of any company is always... True and full of real publicity now days. Hence d company must invest their valuable funds in quality operating machineries, which will be +tvly result oriented, instead of dummy publicity.
In such cases such types of mob network serice providers are cheating d users.
Due to aforesaid reasons, in the last 5yrs. I have to port out from, airtel, idea, bsnl. Companies

I would recommended not to use vodafone they are cheating with there customer. I am using vodafone sim card and every now and then they are cutting 28 rs balance from my prepaid account. And when i call customer call they says that you have called in international no and when i asked them them that international they says that we are not allowed to disclose... I even don't have any imformation in my phone book also... But they says that you have called an international no... How cum it is possible that every time i call international no but it has no entry in my phone book...

My mobile no is [protected]

I toughly recommended everyone not to use vodafone theyare cheating with there customer...

HI,

I am Jyoti kadam and my no. is [protected], I have requested for new postpaid sim card on 25.06.2016 (saturday) from vodafone, Many dealers has called up and our of them one of the dealer has given me some nos. from which I chose [protected] and they also confirmed delivery of sim by sunday. I gave me pan card & adhar card through whatsapp. Now next day one call for verification received from them but not received sim card.

Till today I have not received sim card and I am continously approaching and complaining vodafone but I am not getting any solutions from them. Even when I have called at call centre, a representative has slammed up the phone .

I am very disappointed this time by vodafone so registering a complain here. I am not sure if on my name this sim card will be given to wrong person and will be misused or my documents will be misused.

I did not request silk pack even than activated and deducted Rs 35 from my balance. My pbone number is [protected]

Sir i have postpaid vodafone sim.i made some delay in payment of march& april bill during that time in april they had stopped the services to me.finally i had paid the amount on 19th may after the payment also services to my sim was not activated. I was not able to contact them because i had nt got signal.so i thought my sim was completly deactivated. but on[protected] i got bill amount of Rs.193 even my sim was not in use.sir they are not listening to my Complaint even i have raise a Complaint request so please do justice.mu no is [protected]

I have a corporate plan and using 3 numbers under the same.
Almost every month i receive incorrect bill with same the issue. I have free data usage, however, i am incorrectly charged for at-least one subscription

Every time i have to write and escalate the issue, post which i am assured refund and resolution.

Refund is passed for the incorrect amount, however, the issue is not resolved and do not think vodafone has required skill and systems to resolve simple issues.

Kindly resolve at the earliest
[protected]

To keep it short and focusing to resolve at-least this issue, i am limiting myself only to one issue with providing details on..
A) harassment to pay bills even after paying bills before due date
B) insane and unfriendly call center support.

Hi
This is to inform you that i am keep on getting Glamour Zone activation charges 90rs from you and also i have not received any message for activation simply applying charges to me . For your information i am not using vodafone internet pack for browsing internet.Without customer notice applying charges to us This is not acceptable. So i am requesting you that disable the services immediately also reduce 90rs from my bill and send me the revised bill. Otherwise i will port my connection.


Thank You
Raghavendra C Ganesh

Vodafone will provide unneccessary limits on your number and then make undue charges to sleaze money from customers. i ve been charged 45000 for 42mb usage for credit limit provided 20000 without my consent, i actually dont need such limits as my regular usage is 1400rs monthly. As it is if i dont pay my monthly charges then they suspend services immediately then why should one have such high credit limit. This limit serves only and only vodafone as they can charge undue bill on these unneccessary limits and then harass customer to cough up payment. I have been requesting time and again to vodafone to reverse all these undue charges, as a small regular user cannot take this kind undue charging... i will use every forum available to bring this LIMIT SCAM to stop. port to airtel, idea ...stay away from vodafone.

Sir
80 rupees deducted from my mobile [protected] on date[protected]
i do not use any service .please refund my balance.

My number has been provided as an alternate number for the vodafone number [protected].
About 2 weeks back i got a call saying that the person who was using the number [protected] has not paid their vodafone bill. I provided vodafone with the current contact # of that person (Who is currently not in india) and that person himself spoke to vodafone and got the details regarding the bill.

Still i'm getting calls everyday regarding this. They are having the direct contact phone number of the person. I asked them to contact the person responsible. Why are they even calling me? I got 20 calls today in 2 hours continuously. This is disturbing my work. Today the customer care person spoke really cheap. I asked her to correct her language but she continued to talk in a slum-like language and insulted and bad-mouthed me and said that i do not deserve any respect. She asked me if i talk on the phone with dogs everyday and all sorts of non-sense. This is the worst behavior i have ever seen in any customer care. I am extremely upset to receive such language from a person who is supposed to help you "customer care".

Name of the customer care person who called me : deepa ([protected])

I had requested for a new JP Morgan corporate sim card on 14th June and had reached out to your executive Sachin[protected], and sent him all the documents that day itself.
Till today, the sim has not been activated. I had requested for number portability service also.

After chasing the executive Sachin daily for 2 weeks, he delivered the sim last Friday finally, but when I called Vodafone helpline for activation, they said no documents have been submitted yet by the executive.
I have registered a complaint also against Sachin on your helpline on last Saturday, 25th June, complaint no :[protected]
So far, no updates on that complain too from your helpline.
I am being sent around in circles since more than 2 weeks. Its not my responsibility to chase the executive and Vodafone helpline for the complain. Once I submit the documents, I expect prompt action on it.
Please consider this on high priority. I have all the calls and chats also recorded as evidence. If I do not get any reply back in 1 working day, I will be prompted to take legal actions.

Hi this is bringing to your notice, my name is wrongly updated in postpaid connection details instead of noolu venkata sai prasad, vizianagaram vadafone store persons entered noolu venkata si prasad, i have been complainting lot of time to rectify. Still they are not changing my name, since 10+ years iam being with this vadafone prepaid service, now iam in vadafone post paid service, iam not interested to leave vadafone service, you people are forcing to leave vadafone service by doing this type of wrong entries. My details,
Noolu venkata sai prasad, vadafone no-[protected], vizianagaram, andhrapradesh, 535002, my alternate no-[protected],

Have been billed value added services charges inspite of not using and activating these services for mobile no [protected].

Have been reminding them for last 2 months to not automatically activate these services for this no.

Have paid once for these services last month in spite of no usage.

The service executives at call center every times ensures that no charges will be levied but in spite of this every time i am getting the bill of value added services charge

Request you to kindly take action against this.

I am using vodafone since so many years. Always had some or the other problem. Sometimes the over billing. Irony! I can not sit and calculate every single minute charges they charges for call and data. This time i paid my bill and my phone is still not working its been 1 and half day.In todays time when one do all the work from mobile. Its tough to be without phone services. I called vodafone four time and asked to connect to their manager. These big companies have few permanent lines to repeat every time. 1. We are very sorry for your inconvenience 2. I understand your problem. 3 we are happy to help and list goes on... I have been promised that my problem will sorted in 2 hours and that two hours has nt completed after one and half days. I think they have given me the time of some other planet where i dot know when two hours get completed. Irony is they earn from customer. And customer is the only person who is always get troubled by their services. Basically its a trap. And we common people can not do any thing against them. We poor people without any single power. I don't know i should laugh or cry.

Hi

I have ported my number from idea postpaid to vodafone postpaid on 18.06.2016.

Start of day it is very easy to access the services but from the last 2 to 5 days ago i am receiving the sms on which mentioned that y verification is going to be negative.

I was shocked to heard that how can my verification would be negative despite a man has came to my house on 18.06.2016 and he took my adhar card number too.

This is seriously a stressful to hear that my number is not ported completely without any harassed.

Now i am just wonder whether my connection will be suspended or barred?

If this happens i would never get a vodafone connection again in future.

Please do the correct action regarding my complaint. There is no requirement of verification for such a small credit

Regards
Amit ghosh

I had recently bought a new postpaid connection but vodafone has discontinued my postpaid service within 4-5 days after activation because the don't give postpaid connections to STUDENT. Still are refusing to refund the security amounting 250.
Vodafone No. [protected]
Alt. Cont. No. [protected]

My self ikram mulla.I have prepaid card and I want to change my service from perpaid to postpaid.I called to costomer care she told she vl do it.she told to submit my document and deposite 150rs to executive who will come to take my document. I gave document and 150rs deposit to that executive.after 3days I got msg in my alternate number that reqestion from perpaid to postpaid has been canceled.I called that coustomer care girl but she is neglating telin that I dont have to slow that and disconnecting my phone.her name is zara and mobilr number is [protected].again I called to costomer care he ttold to submit my document by scaniing.he gave me asurity that ths my card will b activated.but 4 days gone I still my number is not activated.
I dnt know how such reputed company have such irrisposible employers who dnt care about coustomer issues.kindly please do something..
The number which I want to cangr from prepaid to postpaid is [protected] and my ulternate number is [protected].m very upset with how that employ treatrd me.plz take strick action about them.thanking you in advance