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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 681

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A
Abhinav341
from Chandigarh, Chandigarh
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Mobile recharge

Address:141106

I have recharge my mobile phone for lower call rate @88 for 90 days on 5 May 2016, which transaction ID is PBH [protected]. Now campany is saying that this plan is s for only 28 days and started cutting normal charges per call. I also spoke to this matter to customer care but his replies is not up to satisfactory lable. I want to know the real picture abt my compline....
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A
Abhinav Alok
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Outgoing call has been barred

Address:Gurgaon, Haryana, 122001

Outgoing call in my Vodafone Postpaid connection [protected] has been deactivated, the reason for that they has said is address verification negative. I didn't receive any calls, no one came to residence and none came to my office address as well. I have raised the request thrice and every time address verification is negative. I also visited vodafone store but didn;t get any resolution till now....
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J
Jangir Kuldeep
from Thiruvananthapuram, Kerala
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291 charge still pending for activation

Address:Jhunjhunu, Rajasthan, 333001
Website:www.vodafone.in

I recharged my vodafone number with ₹291/- on 10th june 2016. Still i didnt get any data from vodafone. How many times i have been contacted with customer care but no response from them just one word please wait...
I also mailed to them and trai but no reply from them.3 days what i do please suggest me. Really its panic and embarrassing me.
Please do something.
Kuldeep...
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V
vinayaka patted
from Mumbai, Maharashtra
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Internet

Address:577001
Website:Vodafone.ac.in

Sir i got message vodafone supernet offer - 4 gb 3g data @ rs.497 for 28 days. And i conformed offer by visiting ur vodafone store at davangere karnataka. But after activating the plan i amount deducted but i got only 2.3gb only so i called ur customercare now they are telling that offers available but still i have that message in my inbox, so i not able to came to what was happening, so help me and slove the problem as early as possible......
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P
Praveenraj Ch
from Hyderabad, Telangana
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Replaced sim not activated

Address:500062
Website:www.vodafone.in

Hello sir/madam,
This is my second-time registering a complaint on my new replaced sim card, number[protected], phone number [protected]. I collected a new sim as a replacement for my old broken sim. I was told the services are active on my sim. I contacted your vodafone stores number of times, but that was a complete waste of time. Dont know what is wrong with the sim, every time I make a call it is saying your service...
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K
Kamtu Matcha
from Mumbai, Maharashtra
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Reduction of money

Address:790102
Website:Www.Vodafone complaint.com

Sir,
I am using vodafone over airtel, but for past 1 month i am irritated/ frustrated due to unnecessary /freaking reduction of my mobile talk time money which your company said due to subscribe of some nonsense. I am freaking frustrated, highly disappointed due to your company bull subscribe nonsense.
Therefore, please heed in to this issue and show some contemplation and stop stealing my talk time money....
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V
Vijay Sony
from Bilhaur, Uttar Pradesh
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Services & products

Address:New Delhi, Delhi, 110075
Website:www.vodafone.in

Dear Sir,


Whenever I called Vodafone care on [protected] or 198, reps transferred my call to IVR or disconnected my calls which is Zero Tolerance Act according to Call center Norms.

I dont know why Vodafone barred my services though my credit limit is 8000.00 INR.

I also wrote following Email to Vodafone

Thu 6/9/2016 2:13 AM

To: rishi.[protected]@vodafone.combr...
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V
VIP Mobile Numbers
from Nawanshahr, Punjab
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Fake bill receipt & bill not updated

Address:Fazilka, Punjab, 152123
Website:www.vodafone.in

Hi
Dear sir/mam
I am vodafone postpaid customer (Punjab)
My friend from (Fazilkha) paid rupees 600/- my vodafone postpaid number [protected] today 6/11/2016 12:30pm but till 4:15pm the bill is not updated bill and also that vodafone ministore gave me friend fake bill recipt their is no any logo or name voda vodafone comapny. That recipt copy i will shown in attachment


That vodafone mini store mobile...
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A
Alankrit
from Mumbai, Maharashtra
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Getting someone else's bank account information

Address:Dibrugarh, Assam, 786002

For many days i am receiving someone else's account information. I dont know who's account it is but whenever that person deposits money i receive an sms. This is really disgusting. This should reallly stop. One of the message i received yesterday says"your a/c xxxxx111624 credited inr 4, 000.00 on 10/06/16 - deposit by transfer from mr. Uttam dhar. A/c bal inr 23, 005.14". But this is not my acoount, in fact my mobile number is not related...
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K
kamal807
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Regarding vas

Address:Panipat, Haryana, 132103
Website:vodafone. in

Sir,
Vodafone activated value added services on my vodafone number without my permission and deducted balance. I called vodafone customer care and ask them register a complain regarding it. But he refused to register the complain. They said that this service was activated at 11pm at night. Then i said i was sleeping at that time then he said that this was activated previous week also. Please solve the problem.

Contact...
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S
Simranjeet1892
from Bengaluru, Karnataka
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Activation of number

Address:560100

My number is blocked saying that have not cleared my due bills with the previous network user airtel which I have already cleared but still this is second time my number is blocked and unable to do anything if I go to Vodafone store they say to send mails but I don't get a reply from Vodafone and customer service is unable to give any proper solution....
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J
jjijjumk
from Bengaluru, Karnataka
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Migration of postpaid to prepaid

I have requested for migration of my [protected] and [protected] vodafone numbers from postpaid to prepaid on february 4th 2016. It is not done even after payment of bills and submission of all the required documents. Again i went to the vodafone store on 4th of june 2016 and submitted the documents for the second time. I paid the outstanding bill on the same day of bill generation (15 days before the due date). I surprised to check that it...
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Address:New Delhi, Delhi, 110024

I am copying and pasting the mails written to vodafone, by the way i am a 15 years old vodafone customer with same number:-

Mail sent by vodafone on date: 22/04/16 :-

Reference: vodafone relationship no.[protected] & vodafone no. [protected]

Sir/madam,

We state that we are cellular mobile telephony service provider in the delhi and ncr.

We state that you had approached...
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K
kapildhiman
from Delhi, Delhi
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Miss guide

Address:New Delhi, Delhi, 110033

Sir mene apna aircel [protected] vodafone me port karwaya hai.9/06/16 7:30pm ko per mujhe miss guide kar galat plane bata kar ki 199 ka plane hai jisme 600 min 300 sms or 30 p call rate h. Mera no pose paid kar rahe hai jo abhi active nahi hua mene within 20 hours me unhe mana kar diya per wo sahi se baat nahi kar rahe ye model town vodafone store ki complaint h. Plz help me. Air kyu ki vodafone customer care wale yehi plane me ek vodafone...
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R
Roopa Kamath
from Bhubaneshwar, Odisha
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Deducted

Address:Kasaragod, Kerala, 671123
Website:www.vodafone. com

I have been deducted for follo pack service... Some vip game service... And some other services.. The deducted amount is 90 50 and 49 rupees... Isn't it cheating... U vodafone people tell us its our own mistake.. No responsibility from customer care too... Just resolve the issuehello. You are currently active on the hotshots service. Your weekly subscription of rs.49 will be deducted on the[protected].In order to continue to enjoy the service,...
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P
Paras Kaushal
from Bengaluru, Karnataka
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Recharge not done and balance not credited back to my bank account

Address:Bangalore, Karnataka
Website:shop.vodafone.in/shop/prepaid/recharge-online.jsp

I attempted a recharge for Rs. 1000 June 03, 2016 from vodafone website. I did not receive any balance in my account and the amount has not been credited back to my bank account even after 5 days. My order no is o[protected] and payment transaction no is GHMP[protected]. This has happened to me second time (earlier I lost Rs. 500) and highly inconvenient. I request you to look into matter....
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S
sunja42
from Kolkata, West Bengal
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Unsolicited data plan

Address:Ranchi, Jharkhand, 834002

Sir,
I have this postpaid number ([protected]) with me for the last 8 years. I have frequently been made victim o[censored]nethical marketing by Vodafone.
Lastly some one called from your call centre and talked about some data plan. Even I wasn't intrested, you activated an additional data plan for Rs 699 per month without my consent. Now whenever I call Vodafone centre for reversal of the plan they suggest me to go to Vodafone store.br...
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S
suminksudhi
from Bengaluru, Karnataka
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Charged without providing service

Address:560068

Hi there,

Myself Sumin.
This main is with reference to my mobileno: [protected] and billno: 61093761 and relationshipno:68241349
I have taken the sim from a sales guy in my office(synechron) on 24 May sim got activated on 25-May
Had opted for a 375 rental plan with idea o[censored]sing internet over my phone.

I registered a complaint over phone regarding unable to access internet over phone and...
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N
nitin pakhare
from Mumbai, Maharashtra
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Worst experience dealing with your customer care executives

Address:Mumbai City, Maharashtra

This is regarding my wife's prepaid to postpaid conversion request.

One Vodafone executive, came to collect the docs. But he wanted me to come to the railway station to hand over the docs. His reason he doesn't know the area. I asked him to come home, but feeling bad for him coz it's hot outside I went in my car to pick him up.

Gave him the docs and money (Rs.150) and got the sim card. This was on 6th June.br...
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H
hemalica
from Mysore, Karnataka
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Wrong charge in my bill

Address:560048
Website:Vodafone.in

I have been charged for making a call to a toll free number and now I am being asked to make the payment. They have put it in the bill as an ISD number whereas when I took the connection I specifically mentioned I need only local and STD service. Everyday Vodafone is calling and asking me to make payment and when I tell them what the issue is they just turn a deaf ear and say you will have to pay. When I never requested for any ISD service...
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