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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 680

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A
anitadas
from Mumbai, Maharashtra
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Heavy deduction without intimation

Address:400103

I had recharged my phone for rs 500 in the morning and I have been deducted rs 126 for a 5 min video call unnecessary.

yesterday Also I had recharged for Rs 500 and By afternoon my balance was 0.00 why I am charged so heavily for a video call when I come only for 5 ten minutes for a video call In a day and that also after recharging it separately for net.

RS
Call Charges 1.6
Call Charges 5.6br...
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S
shivam1991
from Mumbai, Maharashtra
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Fraud while selling services

Address:400078

I was promised by the vodafone representative that a number will be free on the connection if I port my number to vodafone . But the bill I got included the cost of calling to that number.

I have raised a complaint against this to the vodafone service centre but did not receive a reply.

I feel deeply offended by the fraudulent services provided by such big companies in the market

My mobile number:...
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M
mahesh rastogi
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Poor network and not hearing by company

Address:225305

3 month se proper city me network& net ki bhut problem hai


kai bar voda mini store, cust/care pe @ lucknow ke rm mr. Vibhor pandey ji se bhi, 1 month se jyada ho gaya, complent ki...Koi sunvai, sudhar nhi ho rha hai isse phle sab sahi tha...
Mere no.[protected] prepaid 8...9 years old
[protected] pripaid 18 months old &
[protected] pripaid (shashank rastogi), my son
plsssssss...

Meri...
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J
Joginder Hasija
from Mumbai, Maharashtra
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Deactivation of mobile no.7506221079

Website:vodafone.com

In aug 15 i got this number for mumbai when i was transferred from surat.
On 27th april i send a mail to deactivate this number from 5th may 2016 since i am retiring from service on 30 th april. Thereafter i have received only auto mails in my different mails and i have replied all your mails requesting you to disconnect this number and clearly mention that i will not pay bill since i am not using this sim card after 5th may and shifted...
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Address:Palwal, Haryana, 121102
Website:customercomplaints.in

Sir, on 13 june 2016, my total mobile balance is around 97 rs. I have activate 70 mb date pack of 23 rupees on 13 june2016 by using mobile balance. After some time i have recharge 175 rs for internet data 1gb 3g on same day morning. I have used in small amount only approximately 200mb, i have not get any alert till evening regarding reduction of mobile internet data, i get a message at evening your 90 percent data is used and 3.33 mb data...
+4 photos
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Address:Gurgaon, Haryana, 122011
Website:vodafone

Today morning when i wake up on 14th june 2016 found some messages in my inbox for some of the unauthorized services for which i have not given my consent. Below services are activated with charges on my mobile no. [protected].
Faith pack - rs 90
Racing & sports - rs 35
Biscoot pack - rs 21
I am highly disappointed with this kind of service from vodafone and looking for my money back....
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V
vishalmishra360
from Mumbai, Maharashtra
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Misguidance of postpaid plan and poor service

Address:Thane, Maharashtra, 400604
Website:vodafone.in

I am writing this to raise my complaints against one of your executive who misguided me and I had to suffer a lot because of that.
I was interested in Vodafone Postpaid plan so I applied for the same on website.Then I got a call from Ms Zara (Mob No- [protected]), she proposed a me plan as per my requirement.She gave me a plan of Rs 399 monthly rent in which I will be getting 1700 local and std minutes, 1gb 4g and unlimited 2g and 500...
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S
sneha vohra
from Agra, Uttar Pradesh
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Somebody using vodafone app with my contact number

Address:Gurgaon, Haryana, 1220021

I have got a message on 3rd june-16 that changes made in your account.
I called vodaphone on 4th and they informed that through vodaphone got request for change in email-id and duplicate bill was send on dusaj. [protected]@gmail.com. That person who is using vodaphone app against my number is using my data and harassing me so much. I have already filed fir against him but on that day i called vodaphone and they said they won't be able to...
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P
pratik haldekar
from Nashik, Maharashtra
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Postpaid bill for 7276758573

Address:411037

When i had mnp to vodafone from tata docomo i was assured that i will get the rs 50 discount for lifetime
I have got the 2 bills since the portability and i have not got the discount and i need to call the customer and talk to many people for getting it done
Also in second month after complaining i got rs 34 discount only
Request you to please check and let me know
Pls contact - [protected] from this i was assured...
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N
Nikunj dalmia
from Delhi, Delhi
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No network call drops

Address:New Delhi, Delhi, 110089

Made complaint to call centre nodel officer and appellate Dept every month they say to solve by every month end I am facing too much of loses in my business I am fed up of making complaint again and again so I request you to kindly take appropriate actions against Vodafone. Thanking you.
Yours sincerely
Nikunj dalmia
[protected]
Email [protected]@gmail. Com...
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P
Praveen Vemulakonda
from Mumbai, Maharashtra
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Network issue

Address:500009

Dear team,

It was ambarresed to writes complaint since a month half i am behind your executives but no one bothered about my concern, even today when i spoke with one of your executive mr. Sai in hederabad he encuoring me to assist submit my concern in the court. Just imagine how the worst and b grade service your giving to your valuable customer. Now my calls are barred i want my phone to be activate else i am ready to go...
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G
Gaurav Chauahn
from Mumbai, Maharashtra
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Pre to post connection

Address:New Delhi, Delhi, 110075
Website:www.vodafone.in

Dear Sir,
Sub: Pre to Post connection
From last 10 days I am trying to convert my sim pre to post...I have submitted my all the documents on 4th june at (C-1 Janakpuri, Vodafone Mini Sotre, New delhi)...Today is 13th of June and still waiting for post paid sim...customer care call me 3 times and they told that sim will be activated soon but I did not get any response from vodafone service...I am fully frustrated from your service....
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L
lohithshruthi
from Brahmapur, Odisha
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Mobile

Address:Bangalore, Karnataka, 560078
Website:www.vodafone.in/feedback

Dear fraud vodafone,

With regard to my bill date 12th june 2016. I have been
Facing billing issues for the past 1 year. I have your
People are good at manupulating and cheating customers. Last
Month on the advice of your customer care representative i
Changed my plan from 199 plan to 299 plan. Which gave me
Data usage of 750 mb and 1000 local calls. With all the call
Drop that i am...
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K
Kantha u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized payment billed to my account -9739902775

Address:560100

Hi Team,

i have taken Vodafone 4G wifi connection on 31st May and i have been trying to get connected it was not connecting, when i called customer care they said i have to pay 6000 which is of advance rental plan without my notice they have billed and asking for the payment and without the usage why should i pay..when i called that executive he has extended the timeline but not the resolution, please get this filed severely...
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D
Dr. Nirav Gajre
from Mumbai, Maharashtra
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Internet pack

Address:Valsad, Gujarat, 396001

Myself dr.nirav gajre, i had 499 vodafone postpaid plan in which i get 1.5 gb 3g data and unlimited 2g data company said that they r giving 64 kbps speed in 2g data after 3g data completed...but in full network in 2g data speed is only 5 to 9 kbps same situation exist in 3g data also, after completion of 3g data booster pack in which they r giving 245 rs 1gb 3g data.
Problem is that company dont giving much speed in 2g data so pepople...
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D
Dheeraj Daryani
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Disconnection without infomation

Address:Agra, Uttar Pradesh, 282010

. I purchase goods from jaipur, surat, ahmedabad, ludhiana, jetpur, jodhpur etc. on net facilities just like mail, whatsapp, facebook. From 10 june evening to 13 june evening, my business totally demolish by the silly mistakes of vodafone.
I get turnover upto 4 lakhs goods of cloth merchant per day on mobile. I lost upto 16 lakhs business in 4 days amd i cant purchase any cloth from above cities. That's why till today i cant manage...
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Address:Vadodara, Gujarat, 390001
Website:www.vodafone.com

Vodafone has CUG plans for 299; among which one specification was 750 MB 3G internet followed by low speed 2G internet. All of a sudden, on May 1, 2016; they changed the scheme to 750 MB 3G followed by 3G internet @ 0.5p/MB till the bill counts to Rs. 650 then 2G unlimited.
They added the middle money snaching part! That was not the part of the original contract that Vodafone signed with customers.

If they can change...
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R
Rudra_Chowdhury
from Mumbai, Maharashtra
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Vodafone mconverge fashion portal@99 false charges

Address:560103
Website:www.vodafone.in

In the month of april-16 vodafone charged me 99 rs fashion portal (Which i didn't activate) and rs 105 for 3 units of download (Again fictitious). After much hassle and escalation to karnataka nodal office i got the charges+service tax at 14.5% reverted back.

In the month of may-2016. I again see the same things. Again they have put this bogus rs 99 fashion portal thing+ rs 105 in bogus fictitious download and added 15% service...
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M
Meena Kalakoti
from Mumbai, Maharashtra
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Unauthorised deduction of cash balance on prepaid mobile

Address:Nainital, Uttarakhand, 263139

1. I have pre paid vodafone mobile connection no. [protected]. The company keeps deducting talktime, on the pretext of mp1 mobi vedio streaming pack charges, when neither i had asked for it nor i use it.
2. To deactivate, each time i have sent sms stop to toll free no.155223. The reply instantly comes saying you do not have active service currently. I do not understand why this trick is played by vodafone with its customers.
3....
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A
Abhinav341
from Chandigarh, Chandigarh
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Mobile recharge

Address:141106

I have recharge my mobile phone for lower call rate @88 for 90 days on 5 May 2016, which transaction ID is PBH [protected]. Now campany is saying that this plan is s for only 28 days and started cutting normal charges per call. I also spoke to this matter to customer care but his replies is not up to satisfactory lable. I want to know the real picture abt my compline....
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