Vodafone India — Irresponsible and careless customer care services

Address:Thane, Maharashtra, 400607

Hello, Pathetic irresponsible behavior of Vodafone continues... I had submitted my Phone numbers to safe custody when I travelled outside India, Now when I came back, I went to vodafone store to activate my Sim cards, and I came to know that they were blocked and then were issued to some other users. They mentioned that safe custody was for 6 months and then after some time period they issued the numbers to someone. I did not receive any information from Vodafone (on my registered e-mail ID)that my safe custody is expiring and they will issue the numbers to someone. This is very disappointing and very irresponsible behavior. Vodafone has been proving that they do not care about existing customers. I had a large network in India and now I need to inform them that my number has been changed. Also there are many portals \ accounts where my Vodafone number was stored as registered mobile number. I have to followup and call everywhere to stop sending information to my number as it is being accessed by someone else. Kindly look in to this ASAP and resolve the matter.
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Vodafone India customer support has been notified about the posted complaint.
Feb 08, 2017
Updated by mauli55
More than 6 months and yet no update. Recently I knew that they assigned the number to someone else.. so even that time they did not care about my complaint. This is very unprofessional . Companies like VOdafone are simply ignoring consumer rights, they are abusing and destroying consumer rights and their freedom.

We need to run "Vodafone Leave India" campaign it seems.
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Hi Maulin,

Please share your current and alternate contact numbers with us at http://bit.ly/1Q0RlZ8 and we will get back to you with assistance.

Regards,
Vodafone Customer Care
Hello,

I had sent information with detail to the mentioned link, but nothing happens.

Its funny How Vodafone is faking here in this forum that THey are attending the customers, what they are doing is passing the ball from one team to another.

these days mobile numbers are one of the most important factor of privacy, and vodafone is violating that clause like anything.

They must be punished for this.

It is very disappointing.

Best regards,
Maulin
Hello,

Terrible and Horrible and irresponsible vodafone team. No one has contacted me or even i have not received any apology form vodafone team. The company is blind and is simply looting the customers.

Soon I will be switching my service provider.

best regards,
Maulin

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