[Resolved] Vodafone India — postpaid to prepaid service very disgusting | |||
I'm not happy with my current plan and want to change it to prepaid. For this i had send sms on 5th may to p2p, but i didn't received any call from your side even after 2 days. Then on 23rd again i went to store and put the request from pimple saudagar, pune store for same. I was told after 2 days i will get a call, but till date i didn't got any call. Now its about 5 days, no calls are made from your side which is your fault and the company is making me to even pay this month bill as well which i think is absolutely disgusting. You can check my bill payment records from last 3-4 years and what kind of customer i'm. My whole month is wasted as you people has not done the needful for making p2p. I'm not happy with your service. Also this month bill i'm not payable for your faults. You guys will keep on adding bills and you think i will just pay it, how much fair is it? Even after follow ups you guys are not at all worried or care for my situation. This is making very frustrating and annoying. If this is the case i'm ready to discontinue with your service. Not at all thanks, Pallavi patil [protected] Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support May 30, 2018 Vodafone India Customer Care's response Hi Pallavi! Please don't worry! We will have this checked and will call you shortly with an update. Regards, Vodafone India | |||
3 Comments | |||
Comments
I recharged my number 3 times with total amount of rs 70 and the balance reflected was 0.00 this is looting public by charging access fee ! What the hell is access fee charging Vodafone is charging lot of money in postpaid too! And now its looting prepaid customers too by charging access fee! Stop doing this to people
Hii I can not send message for deactivation it always show message failure due to which I got negative balance and my calls are also disconnected even recharged few days back plzee tell how to recover from this problm
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Thanks