Vodafone India Complaints & Reviews

Dear sir/madam,

I would like to inform you that i am a retailer named as "shubhra enterprise" located at dhirenpara, itabhata, guwahati-25. This is to bring to your kind concern that dsa named mr. Abhijeet is very much unprofessional and always carrying ego and attitude with him whenever he comes to the shop for delivering the recharge paper vouchers. Moreover, sometimes he gave us warning stating that "if he will not give us e-top sim and vouchers, nobody has that authorization to deliver the products of vodafone at our doorstep." i would also like to inform you that, i have started my entrepreneurship on 16th apr'16 and from that day onwards i have purchased a huge amount of paper vouchers on alternate day basis (Datas are at your end if you want to check). I have informed the same to asm-guwahati named ms. Agnijeeta but she consoled me saying that i will get my e-top sim on 1st june'16 but that too with a uncertainty.
My point is that if i get such service from dsa with warnings, my hope on master company like vodafone will fade and come to an end of our mutual relationship and further referrals.

Hoping for a favourable response from you. Seeking your co-operation as always.

Thanks and regards


Shubhra paul
Shubhra enterprise

I have been using Vodafone number for the past 11 years. I did a 3g recharge of RS. 297 on my number on Sunday, but 5 days have passed and i am getting only 2g speed. I have called the customer care almost 10 times. And they falsely promise that the issue will be resolved within 24 hrs. 5 days have passed but the issue still persists. Even i talked with the senior of the executive, i dont understand why it is taking such a long time for them to resolve such a small issue. Even there executives are untrained professionals. Frustrated and disgusted with this service. I asked them to refund my money, they said no. I asked them to increase the validity of my pack they said no. Yet to get the issue resolved.

Hi,

In may month of 2016 vodafone bill deducted 99/- mconverge fashion [protected]@99, which i never activated. Customer care executive is not giving any valid answer for this bill. They says i clicked somewhere, eventhough i click somewhere how vodafone can bill it??
I never used any of this portal, how can i pay for this??
Do i need to go for consumer court for this or can solve the issue here?

I was using a mobile no.[protected] of vodafone service provider in bhopal, but since i left bhopal i have given for porting of this no. To up east, they gave me new sim for this but the sim is not activated till today but we now came to know that this sim is activated and been used by some person kindly make sure that when the sim is issued the document has collected from the person who is using this sim at present so that we may not face any problem in near future or for any misused of this sim

Vodafone is very worst network they fraud and they sending one call cost msgs and they are deducting high cost for calls the reason was I did call cost for 1ps/1sec but they are deducting 30/per minute ok I can on Pym petience and. K. Another time I can 3rf for 1. 2ps/2sec but they are deducting 40 ps for 1min. I can said to my frnd hello its costis 40ps. And can tried to call coustmer care from evng 6pm to 12.:55 pm still its not connecting how can call up them. This is rediculess fellows so plz. U can understand what I'm saying. Don't trust it. Verrrrrrrrrrrrrrrrrry poor response vodafone coustmer services and one thing I'm using since[protected] my Vodafone number I'm trying to port. Plz care it.

I am getting wrong bill for my Vodafone postpaid connection from last four month. Every time I have to write to corporate assist on mail then they credits back amount after many follow-ups via mail as well call, this time I am not getting any reply from customer care even after 48 hrs working hours. Day before yesterday I got call from customer care to pay my pending bill amount, the representative was very rude with me, when I ask my queries to him, then he directly cut the call. I am very frustrated with Vodafone customer care. I am not going to pay single penny upto now.

Requisting your help in this

Thank You!

Balance of 99 INR was deducted by the name of fashion portal without my concern by the trustless vodafone company and earlier 35 INR. Do u think people got these bucks by planting money trees. seriously, disgusting company and worst network i have ever seen by just stealing money from the customers.
If company solves this than it retains its customers orelse their will be no one using vodafone network.
surviving because of customers and not allowing them to survive peacefully

I had a vodafone no [protected], disconnected by me at about 2 years ago but my security fee (250/-) still pending. I have gone to vodafone office many time in the past but your office employees had not given any answer regarding the payment of security. Vodafone employees are not listen my problem properly it is again requested by me that please my security deposited by me on the behalf of vodafone mobile no. Please send my security following my address. If the security has not been refunded by vodafone then i will clam through court.
My address - ramandeep singh s/o darshan singh vpo sivian district bathinda 151001
Mob. No [protected]

Being vodafone good market strategy and goodwill in market i'm here writing this complaint. I want to port my no. [protected] from "airtel" to"vodafone".. But none of any porting actions has been taken so far.
First i've applied for post request in april month and validity was 18th april, port code (Ad373874) (Validity[protected] but none of any calls and support was received from "vodafone", however i've cleared all my dues from airtel but no porting actions has been taken from vodafone.In this regard i've made a complaint over vodafone customer care (Complaint no[protected], was promised to receive a call but till now call is awaiting (Going to about 01 month).
But, from this most help from vodafone i've again requested (02nd time) for porting to vodafone (Port code - ad483511) (Validity[protected]. Still awaiting to receive a call or any actions to be taken.

Now i completely loose hope that my number will port to vodafone again on[protected] my port code will expire. I've checked with "airtel" and all my dues are cleared from there as per airtel. But the problem is from "vodafone" only.

To vodafone team: please explain to you customer why you guys make calls for porting when you are not willing to invite more customers. This makes my very unhappy from vodafone coz vodafone is loosing customer support.
. Your tagline says” our base continues to grow day by day” but i’m afraid this is loosing.

Contact - +91-[protected]

Its very sorry to see that still the Customer care/ Help Desk of Vodafone Essar company Limited has not attended my complaint as mentioned in the forwarded mail. Repeatedly, I am mentioning here that I have not received talk time value of Rs. 146/- on my cell number on online payment of Rs. 149/- as details of transaction mentioned in below. Since, the said talk time value is not credited to my cell, I had to face too much disturbances mentally and professionally and thereby loss of for which Vodafone company is responsible.

If the said amount is not credited to my cell, I will approach to the Consumer Forum and will lodge the complaint on Public portal about the fraudulent act of the Company.

Expect that Vodafone company should take immediate justifiable action if this company is concerned with the problems of customers.

Regards,

Shivkumar Kedari

Transaction details :

Order ID : o[protected]
Payment Transaction ID: FCTR[protected]
Date & time of order : 16 May, 2016 10:13:15
Order Amount : Rs. 398.0/- Only

order details:


Online Recharge
Name: Talktime of Rs 146
MSISDN: [protected]
Amount: 149.0
Recharge Status: SUCCESS

Online Recharge
Name: 1 GB
MSISDN: [protected]
Amount: 249.0
Recharge Status: SUCCESS

Hello i am using vodafone postpaid connection many year this month vodafone msg your hello. You are currently active on the fashionbunny service. Your weekly subscription of rs.35 will be charged on the[protected]. To deactivate sms stop to or call 155223 (Toll free). To visit the page click on www.fashionbunny.com this service is automatic activated my number i dont need this service so don't deduct this service charge to
My bill

I have called many times to the vodafone customer care and asked for dnd deactivation due to which
I can not transfer my pf online. It's being more than a month and they could not do the deactivation.
Whenever i call them they tell me that it will be done in two days. But it's not done. Due to which
My other personal work is hampered.


My mobile number [protected]

Sir,
My name is shailendra jain, i received a call from a mobile number:-[protected]. Saying that some reward points are to be redeemed in my sbi savings acct for getting purchase benefits.
He asked my 16 digit debit card number. On pretext of rewarding the points (Or rupees) in my acct.
I recd an otp number from sbi which i gave to the person on telephone. This happened thrice with me.
After some time i checked my acct and found that total 7500 rupees were debited from my acct (2500 * 3 transactions).
Sir.
I m providing the transaction details. Please revert 7500 rupees back to my acct.

1) transaction date:-17/05/2016
Txn desc pos[protected] vodafone bill desk mumbai.
Amount debited :-2500.

2) transaction date:-17/05/2016
Txn desc pos[protected] vodafone bill desk mumbai.
Amount debited :-2500.

3) transaction date:-18/05/2016
Txn desc pos[protected] vodafone bill desk mumbai.
Amount debited :-2500.

In short total amount 7500 rupees were debited fraudelently (In 3 transaction) from my acct.

My sbi acct number is [protected]. (Ifs code:- sbin0000384)
Sbi branch: ichalkaranji.
My mobile number is [protected].
My name:- shailendra jain


Please do a favour to me by crediting the amount 7500 rupees back to my acct.

Yours faithfully,
Shailendra jain
[protected].

Sir, good evening.
This is sundararajan from coimbatore. My last recharge date was 10/5/16. From that time cellular service provider company vodafone has debited some amount of money on the mobile no.[protected] under the name of value added services called 'follo pack'. On 17/5/16 also same amount of money was debited and the message says that this was activated by my request. Again debited on 18/5/16. It was not requested by me. They are debiting the amount again and again. I deactivated the service immediately, but the amount was not refunded. I want my debited amount to be refunded. Hereby i have sent screenshots of the message sent by service provider as a proof.

Thank you.
R. Sundararajan

I would like to inform you that i have an idea sim card and was working properly. Than before 20 Days i received a call from Vodafone And they give me the offer to port my idea sim to vodafone Now after completing all the details My sim work and receive call normally.But Before 15 days they cut my connection and when asked they replied that your connection is negative so i am not able to understand what the hell is this . Now please I dont want to continue with This Fraud Vodafone IF you did not give me proper revert that i will definitely take a strict step towards your fraud company. I have also that Recipt With Recipt no. Release my connection soon as possible

Hi,
i am using vodafone form past 14 months and this is the 2nd time i have been charged wrongly. My unbilled amount is above 5000 and as per customer care i have made some internatiol calls, which i havent . I have checked all my call logs and there is no such suspected number. They have stopped all my services and forcing me to pay such huge unbilled amount to reactivate it.LAst time i awas charged falsely for some roaming internet charegs and i was not in roaming for that billing cycle, they told me that they will refund if there is any mistake but not refunded a single penny.And above all my credit limit is 1200 that means i can not make calls if my bill exceed that and still its 5000. i have contacted customer care more that 7 times but neither i got and solution nor any help.