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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 687

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R
Raju Mahajan
from Anta, Rajasthan
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Extra bill amount/not allowing to port

Address:Thane, Maharashtra, 421306

Hi, i want to make a complaint against vodafone india mumbai about more bill amount and not allowing me to port the number.
As i paid my settled bill amount with vodafone person's help still my bill is not getting cleared vodafone is asking to pay more amount and not allowing to port my number. This is just getting complicated since last 3-4 months....
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A
aarathii
from Deoria, Uttar Pradesh
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Fraudulent deduction of balance

Address:Bangalore, Karnataka

Some random packs get activated without any pop up or notification. we suddenly get a message saying that a pack has been activated and balance has been deducted.We do not get back the balance even after deactivating the pack immediately.When contacted customer care says Vodafone is not responsible for this.How can they deduct the amount without even a pop up or a notification?They say they cannot provide any data as to how the pack got activated....
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I
ikrchandu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlimited data pack expires on the day of recharge

Address:Paschim Medinipur, West Bengal, 721301

On May 29, 2016 i recharge my vodafone kolkata no ([protected]) with Rs 651/- using freecharge app which gives 3 GB 3G data for 28 days. After that a recharge Rs 42/- which gives 150 MB 3G data for 7 days using freecharge token just to check if it works. Now what i see after 150 MB my previous data plan which is of 651/- does not work.
I call customer care. They say 651/- is unlimited and 42/- is limited pack that is why it got expired....
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M
Md Mustaque
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Fraud transaction from account

Address:Bhagalpur, Bihar

I have a revive a fraud a call from a person No [protected] and he asked all the details of credit card including OTP and for the same Rs 2000/- was dedicated through Vodafone bill desk Mumbai as on 27/05/2016 at 09:30 AM from my acct

Transaction details :-
SBI Acct No ×××××××0351
Amt 2000/-
SBI Credit Card No ×××××××××6439
Transaction I'd[protected]
Mob No [protected]
br...
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S
skchakarvarti
from New Delhi, Delhi
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Deduction under a scam

Address:Faridabad, Haryana, 121006
Website:www.contestkhel.com/ www.vodafone.com

Dear sirs:

I wish to bring it to your kind attention a scam/fraud being played with vodafone customers and i suspect this is with your connivance only.
I am a pre-paid vodafone customer with mob no as [protected]

I am using mozilla firefox browser on my desk top.
To-day, i received an alert that i have been successful in winning an award and can win a mobile phone (Worth rs 54000) at the cost of...
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K
Kamarali Shaikh
from Mumbai, Maharashtra
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Wrong information and account takeover

Address:400088
Website:Vodafone.in

Wrong information once again # [protected]

Hi,

I was getting sms regularly for offer on 3G Internet plan hence I called up on your helpline no. wherein agent told me I am eligible for 4G data plan up to 2 GB usage.

However I haven't got any information on Capping of amount of 1.5k.

Later I received call wherein I was told about Capping hence I called up your helpline no. for clarification.br...
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P
Pradeesh Chellanadar
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Deducting my account without request/permission

Address:Kanyakumari, Tamil Nadu, 629203

I am using vodafone prepaid services last 3 years and facing issues like vodafone defucted my account balance without any permission. Two weeks back they deducted 90 rupees and when i called and complaint refunded 45 rs. On 28th May again they deducted 35 rs and 10 rs. Again when i contacted the customer service they are saying amount has been deducted by third party services. How vodafone can allow third party to debit my account when i...
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S
Sanket4748
from Mumbai, Maharashtra
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Faulty billing and third class service

Address:Thane, Maharashtra, 400601
Website:www.vodafone.in

I purchased a vodafone wifi R206I and facing a lot of billing problems. Even after making payments my wifi is disconnected and i visited to store a couple of times, but it seems they have turned their ears deaf.

Every time i visit the store i stand in the queue for 2 hours and then at my turn they make some changes on the computer and resolve but it is actually not reflecting and even after payments my vodafone connection remains...
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Address:Chennai, Tamil Nadu, 600113

I have been using Vodafone postpaid number [protected] since 2015 Feb, some VAS services have been activated without my knowledge in May 2016, I have called customer care and got refunded at the time of first 2 service activation but I didn't get any refund amount of last two service which have been activated on 23rd and 28th of month may 2016. Once again I have called to the customer care a lady picked up the call and told me that she don't...
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Address:New Delhi, Delhi, 110018
Website:www.vodafone.in

Hi team,

I have already raised request on this website against vodafone. My issue is i have requested vodafone for porting on 26 feb the no as their internet service is very bad, i have paid the complete amount +100 rs as march-feb month bill (750+100=850, 750 was bill amount + 100 rs extra as suggested by them) extra however they rejected my request. Then i requested to discontinue the number but they didnt disconnect the...
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T
Trupti Deore
from Nashik, Maharashtra
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Network problem

Address:Nashik, Maharashtra, 422003
Website:www.vodafone.in

I have complain so many times about this at the vodafone centres. there is range shown on my Mobile for vodafone but when people try to call me, they always get msg as "out of coverage area". I have change my Handset too as per the suggession of the vodafone centre. But still the problem is there.
As I am a Chartered Accountant, I can't change my number and due to this problem, many of my clients didn't reach at me at proper timing.br...
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S
Samarth Dua
from Gurgaon, Haryana
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Lack of information and misbehaviour

Address:Mumbai City, Maharashtra, 1600
Website:vodafone.in

I migrated from Vodafone prepaid to Vodafone postpaid. The tele-verifaction failed due to network issues and I wasn't able to reach the department again on 59059. Later I received a message from the company: "Dear customer Tele Verification has been removed on your number."

When I called the customer care department, none of the executives had any clue regarding the message sent from the company. And told me that services on...
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V
VivekMalhotra1988
from Delhi, Delhi
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Wrong service mconverge fashion portal in my billing since feb 2016

Address:New Delhi, Delhi, 110087

Hello
I am an old corporate customer of vodafone india with number 965xxxxx44

I came across that a service mconverge fashion portal was added to my bill dated 03 may 2015.

I called vodafone complaint 198 and was told this service was activated since feb 2016. I never activated this service and it is a serious breach of trust. If i had not seen the itemized bill this would not have come to my notice. br...
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S
Sarfraz.K
from Kolkata, West Bengal
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Bills and plans

Address:Kolkata, West Bengal, 700014
Website:www.vodafone.in

Since 20th of march have been complaining to vodafone, in various ways that my corporate_375 plan has been wrongly changed to e_connect_399 plan, without any intimidation. I have called 198 and written mails to corporate care several times and was promised a discount on bills, which has not happened till now and was later assured that would be getting it in my june bills. I had also requested to put me back on my corporate_375 plan, which...
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R
RamchandraK
from Nagpur, Maharashtra
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Fraud done by unknown to recharge vodafone account

Address:Mumbai City, Maharashtra, 411046

Hi myself ramchandra m kamble. I received call from person who behaved as sbi

Manager and asked me that your sbi account is no longer active and to reactivate

He will help and for that i need to support him by sharing the details to be

Received on mobile.

Pos prch-pos
[protected] vodafonebilldesk
Mumbai-

Pos prch-pos
[protected] vodafonebilldeskbr...
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P
puthankulangara
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Unauthorised bill

Address:Palakkad, Kerala, 9946203108
Website:vodafone india

I am used vodafone post paid connection in 5 years above .My no- [protected], my average monthly bill during with in Rs.500/- below.But i have got a bill last month (april-2016) Rs.1275/- . I enquired the related source, Tho said the bill details, as per this connection used inter net data and download a vodafone app in three times. I am mainly used this connetion only calling and sms purpose only .Till the time i not activate DATA PACK this...
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K
kishanpaithane
from Bengaluru, Karnataka
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From 5 days i havent got my sim card (postpaid)

Address:Jalna, Maharashtra, 431203

R/sir,
I have change my reliance no to vodafone postpaid but last 5 day gone i have not got my sim card from vodafone (My reliance no-[protected])
If any problem then plz start my prepaid reliance no. As it is my official no. And i am gating problem.
Kindly help to solve my problem

With regards

Kishan paithane
Qa/qc executive (Tcl)
Santosh hybrid seed co. Pvt ltd.
Jalnabr...
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K
kanika ramchandani
from Mumbai, Maharashtra
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Non activation of international roaming package-9783822023

Address:Mumbai City, Maharashtra, 400056
Website:www.vodafone.in

I had purchased an international roaming package for the above no. on 18th may 2016 worth rupees 673 for Thailand.once i went there, there was no network connection and package will lapse tomorrow. after coming back, i went to a customer care store to ask the problem and was told that there was no Vodafone network in Thailand for prepaid connection. since i had used a similar package for Malaysia and Singapore earlier, i thought this would...
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S
sdimri2002
from Visakhapatnam, Andhra Pradesh
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Bill related

Address:530017

Mahodaya meana ess website mea https://www.consumercomplaints.in/new_complaint/ kai bar vodafone ke comaplin ke lakin mujha kuch bhe acha javab nahi mila, kya mujha ess site mea complain karni chahiya yaa nahio, , , lagta ha yaha complain kara koi phayada nahi

I want to details below two lines
Summary of Charges Current Bill Period
+ Monthly Charges = 679.00

+ Total Charges =781.28 Rs...
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S
svaibs
from Gurgaon, Haryana
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False charges on my bill

Address:New Delhi, Delhi, 110085
Website:www.vodafone.in

On 19th may i paid my bill for my bill cycle 24/3/16 to 23/4/16, the amount was 684. I got a call last week that i have not paid it yet but i asked to look into it and later it was updated that i have paid.

Now today on 27/5/16 i got a message that my bill due is 1749 for the month of 24/4/16 to 23/5/16 which was only rs 684 day before yesterday and within a day it reached to 1749 and that too after the bill got completed.br...
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