[Resolved]  Vodafone India — rs. 24 deducted from my main balance

Address:799001

Why without any intimation 24rs. Deduct from my account??? As per trai, if there have not any active service pack then service provider...
1. Inform first to customer,
2. After few days they will stop outgoing call,
3. After that they will stop incoming calls and
4. After 90days they will stop the service...

But why within 1days (After validaty expired) ithout any intimation 24rs. Deduct from my account???
I want refund my balance
Was this information helpful?
No (0)
Yes (0)
Feb 23, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
Vodafone India Customer Care's response
Hi Sahidul!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

Yeah they will deduct from balance if you have the required amount and extend validity by 28 days
sahidul maman's [Complaint's author] reply, Jan 14, 2019
its better port the number to BSNL from this gatiya service provider
Ashish Majhi's reply, Jan 14, 2019
Yeah you do that
So keep balance below 20 if you don't want deductions
Unable to send messages
Sir I have recharged 35rs through online recharge to vodafone.money is deducted from my account but 35 is not recharged.money is not refunded to my account.please refund my money back in my account.
Roopesh revankar's reply, Jan 9, 2019
I had done recharge of my Vodafone number through online banking.money is deducted from my account.but money is not recharged to my number.so please refund my money back to my account
RS 24 have been deducted from my account in the name of increasing my validity of SIM card without my consent...How can u charge me for plans I have not bought...Just refund my money back...We customers are not fools that u can deduct money from you account in the name of anything...give my money back asap

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information