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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 256

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Y
Yogesh Jagdale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g upgrade issue

Address:Pune, Maharashtra, 411014

I have activated my vodafone number [protected] from safe custody on 19th dc 2018. I have been following up with vodafone team to get my sim upgraded to 4g however no one is able to help me in this regard. I did visit vodafone store kharadi 5-6 times.. Did chat almost every day since 23rd dec till date, have called customer care multiple times however no response and no one is able to understand the issue and not willing to help.
br...
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V
Vinay Tewari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue at infosys, tikri, sector 48, gurgaon

Address:Gurgaon, Haryana, 122001

I am facing lot of network issue as zero network in my phone at infosys, uniworld tower b, central park ii road, tikri, sector 48, gurugram, haryana 122001.

Even at near by area network is very poor. Vodafone has assured about best connectivity after merger with idea. This is really very poor connectivity.

Also 4g data is no where to see in this vicinity

My cell phone no is [protected]...
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P
Pranay Chandra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging wrong international roaming

Recently on my visit to meghalaya to tourism site of living roots bridge and dawki river for a day i have been charged international roaming without my knowledge. On enquiry i have been told that my calls were routed thru bangladesh. Is it not robbery. Firstly i am in india, well within our border and visiting tourism sites. Secondly is it not breach of my information security. Thirdly, i was never informed that my calls and data are on international...
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S
santosh30032002
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate sim

Address:560098
Website:www.vodafone.in

We lost one of our mobiles last week weh had a sim bearing [protected] in that mobile, we raised an fir and collected the documents for re issuing of the sim, the document was in the name of mr. Mohummed siban as per vodafone his name has been updated as mohu siban. First they asked us to get this id proof we got it he is currently in dubai and will not return for sometime. Then they asked to get his entire passport softcopy we got and gave...
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I want to file fraud case against vodafone for cheating customers and billing by using fraud means. Also want to file a case in the consumer forum regarding the same. If any of you have experienced similar issue and taken some necessary steps to punish such service providers, please suggest.

The mobile service provider has charged excessively very high on my international roaming data usage. There is no provision for requesting...
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R
Ratan Bahadur Sharma
from Chennai, Tamil Nadu
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regarding overbilling in vodafone number 8017094109.

Address:Kolkata, West Bengal, 700053

Sir,
I haven been over billed showing value added service call on special number (51717), where else i have not made any call to the said number. And i am using simple nokia phone model no 1110i.
My basic plan is rs. 249 n & i have been charged rs 982.56 for the bill dated 06.01.2019.
In october 2018 i lost my phone with above said prepaid number & i made a general dairy in my local police station, after that i went...
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Address:641006

A couple of weeks before i recived a call from united arab emirates not giving missed calls but calling me more than 4 times. I complained to vodofone they have said lock from my side. Today 7th january 2019 also same number called me again and again even though i disconnect that number calling me again and again. Sometimes from other countries also but they are missed calls please rectify the problem as soon as possible. Because of this...
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J
jay88
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international roaming

Address:Indore, Madhya Pradesh, 452005

I recharge my number with international roaming recharge for aboard to uae
For 30 day plan when i reached after 10 day my phone call incoming out going all servies stoped i complaint several times by my friend phone but it doesn't work
After that i complaint more than 20 times
But they replied you have to wait 24 hour
I have free package then why you charge from my main accout balance
I am still facing...
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N
Nilesh Lal
from Shahpur, Gujarat
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caller tune cheating

Address:Ahmedabad, Gujarat, 382424

I am taking services of vodafone on my mobile number [protected] and had set a caller tune mein hoon naa on my mobile and paid rental for the same, now my caller tune had become my identity and now sudenly after 5 -6 yrs even after charging me for the same caller tune they have removed my choice of caller tune from their server without any prior intimation and intried contcating them to provide the caller tune which was set on my mobile for...
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B
BhartiyaNagarik
from Pune, Maharashtra
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recharge on monthly basis

Address:411038

Vodafone has recently started asking minimum recharge of rs 35 or 95 every month in order to keep outgoing and incoming services active.
Not everyone in india is frequent user of cellular networks. This is annoying and very forceful way of looting money from consumers. Paying for outgoing calls is a valid reason to pay for services.
Back in 90s when cellular network was new in india, that time we had to pay for incoming calls....
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B
Baklol
from Dhaka, Bihar
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incoming call detail

Address:Deoghar, Jharkhand, ABC
Website:govind

हमको इनकमिंग कॉल की आवश्यकता पड़ी है इसलिए हमें इनकमिंग कॉल देने की कष्ट करें इनकमिंग कॉलइनकमिंग कॉल की डिटेल मिलने पर आपका सदा आभारी रहेंगे जितना जल्दी हो सके हमें इनकमिंग...
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S
Sharadkumar Shah
from Kalyan, Maharashtra
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wrong charges

Address:421301

My phone number is [protected]. I have paid vodafone rs. 458/= towards free unlimited phone calls within india. I have not crossed any usage limits.
Still when i phoned to tatasky on their number [protected] for inquiry about validity of my pack, i was charged yesterday rs. 13.78 and rs. 1.40 today. Why? My pack of rs. 458 for 84 days of free calls is valid till[protected]. Then why this unauthorised charges?
Is it not cheating?...
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C
from Mumbai, Maharashtra
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my number totally blocked

Address:400701

My No.have been blocked as a customer care said its done by TRAI bcz of Pramotionals call but i did not done, there vodafone team even not able to help regarding this,

This is my only numbers provided to evrybody my friend and family So i request you kindly look into this
I request you Please activate my no.[protected] on priority
AltNo.[protected]
Rajashree...
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S
Sourav_Ban
from Bengaluru, Karnataka
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balance deduction of prepaid no.-9830735008

Address:Kolkata, West Bengal, 700035

This is sourav banerjee holding a prepaid no [protected] and i'm using it since 18 years but suddenly on 04.01.2019 deducted the balance and directly recharged the number through the main balance. I got the sms regarding the recharged as my out going services will be stopped but how the company can deduct the recharge amount from my existing balance? If done so then where is the intimation to me?...
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V
vipuljoshi_19
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international roaming is not working

Address:249201

I have been travelling to china for last couple of weeks, and after constant communication with vodaphone office they are fail to resume my international roaming services. I have even lodged the the complaint to their customer service but they failed to resolve it, after promising to get it done in 24 hrs. I have send my relative to their dehradun office, and they avoid to provide him proper reasons and send him back by saying that they will...
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G
Girish Suthar
from Mandal, Gujarat
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incoming & outgoing services stopped by not recharging of min 35

Address:Mumbai City, Maharashtra

When i bought the new vodafone simcard, the service providers told me that incoming call is free lifetime so why the hell they are now stating that we should recharge for min 35rs per month. Only then we will be able to get incoming calls, now i have 230rs remaining in my account bt i'cant call anyone because of recharge... Fix this new scheme or we will throw this simcard away and 'll buy a new jio simcard. Also on 06/01/2019 the vodafone...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:110096

Continuously i am facing issue network issue at my home.

Actually it doesn't working anywhere with good speed as per your commitment but at my home side it's completely not working.

Many more time i have raised the request but not getting relevant response. Last time around 2 month back your engineer visited at home and fix the issue but it's causing issue again and again post rectification within couple of days...
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A
Aditya Sangvekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing services after charging for the same.

Address:Thane, Maharashtra, 400605
Website:www.vodafone.in

Dear sir,
My name is aditya sangvekar and my registered mobile no is [protected].
On 25th dec 2018 i have visited us.
On 28th dec 2018 i have recived a messege from the vodafone saying due to high usage your credit limit is being exceded and so your service has been disconnected.
Then vodafone suggested me to activate with the irom vodafone pack of rs. 3999 for international roaming. And they activated the same....
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W
Walty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sending sms late at night

Address:Belgaum, Karnataka, 591302

Inspite of my previous complaint to vodafone about sms being sent at midnight the same continues to be the case again. Again they have started sending sms at midnight, is this the time to send messages or are the vodafone fellows crazy or out of their mind to do such a stupid thing. This is very serious you are disturbing our peace of mind as such your network sms is causing nuisance to me.

I expect an apology from vodafone...
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K
kurakula Jeevan
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone changed the lifetime validity to plan validity

Address:600095

I have been using my vodafone sim since 11 years and opted for lifetime while purchasing. My validity was until 2021. They have charged me 499 for life long validity and now the vodafone is claiming that they cant provide life long validity for the amount what we have paid.

This is highly unethical, i purchased an vodafone sim when they were offering lifetime validity and now they have changed their stand this should not be...
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