Vodafone India Complaints & Reviews

Dear vodafone

I have lost sim. I am using corporate sim since 4 years. I lost my sim along with mobile. So i have blocked sim. When i visited nearest vodafone store to get sim they asked for noc from company. But the company was shutdown now. I need that sim because all the important information is linked with it. Before blocking sim i have explained my criteria with customer service representative. He promised that i will...

Dear Sir/Madam,

I have been a loyal Vodafone customer for years, however I have had the worst customer experience recently and would like to bring to your attention the inconvenience and mental harassment I have faced in the last 15 days due to complete negligence and lack of support from your team.

To provide some background, opted for an International roaming plan while in Vietnam for Rs 599 (valid for 10...

Dear Vodafone Team,

Again sending ID proof as ‘AADHAR CARD & DRIVING Licence’ in attachment.

I am completely tried to share same ID proof since today morning as you can check in my trail mails.

Moreover multiple time called on Vodafone Care and they suggest to call Vodafone corporate care on number ‘[protected]’ and ensured me that your request to activate number ‘[protected]’ is already...

There were 2 payments made through paytm wallet dated 16 & 17 October 2018. Please find attached screenshots for details of transaction ids.
The payment of Rs 396 made on 16 October through paytm was for a recharge order of number: [protected] on vodafone site, and same was successful.
The paytm payment of Rs396 made on 17 October was for another recharge order of same number: [protected] on vodafone site, and this order was...

Dear sir,
I have recharged my phone number [protected] on two occasions by mistake.
First recharge on 11th dec 2018 for 90 days & second Recharge on 20th Jan2019 valid for 48 days .
Second recharge was done as I was getting prerecorded message stating that your account balance is insufficient to make a call .
Hence second recharge is overwritten my previous valid plan of 90 days .
My complain about the...

Yesterday, i upgraded my vodafone sim from 3g to 4g. I got the messages to insert new sim to my phone so as per the notification i did the same.
Upon having a conversation with vodafone employee, i got to know that my sms services will be stopped and will get started again after 24 hours of inserting my new sim.
As per the current regulations otp will be sent for verification and authentication.
I am still struggling...

I had pre-activated international roaming to start from midnight 22-dec'18 on my number +91-[protected] and was told i would receive confirmatory sms at 12 midnight on 22-12-18. But i did not receive sms so called their helpline at 1 am & 1.25 am and was informed that systems failure so cant check/activate the service. I had to purchase a local sim. On my return i was billed for the roaming service and so i filed my complaint no.[protected]....

Sir, mam,

This is to let you know that i lost my mobile along with the vodafone post paid sim bearing the number [protected]. So i kindly request your end to please block or deactivate the sim number which i have mentioned above. I have lodge the general diary in police than a also regarding the lost of mobile along with the sim. Please block pr deactivate the sim number mention above from today i. E.24/01/2019.co-operation...

I am not getting vodafone 3g network in my number [[protected]] for the last 2-3 days. Before that i received 3g network. I am having problems without internet connectivity. I contacted the customer service [198] and reported my complaint. But still no action was taken. I want this internet problem to be solved as soon as possible. Hope you will find a solution to my problem...

Hello team

This is regarding request number[protected] raised to vodafone for mobile data charges.

Mobile number: +91 [protected]
Dob : 26/07/1988

I have traveled from india to malaysia on 20/21st dec'2018 and on malaysia airport i have connected to wifi but unfortunately wifi got disconnected and data switched on to mobile data for few minutes. I have not used any data but data was on for...

It seems that i am unable to send texts to 1900 with my vodafone number. It works fine when i am texting other numbers. I suspect that this service has been blocked on my number. Vodafone doesn't allow me to send messages to 1900

I have been trying this from last few days and have even tried to contact vodafone customer service but this hasn't been sorted out yet.

Also, vodafone has been incorrectly charging...

Dear sir,
Myself neeraj kumar s% sunil kumar
Address - yadav nagar, gali no -6, rewari (Haryana)
I bought a sim no -[protected] from your dealer on 18 october. Your executive officers share my personal details to any person for any crime purpose.
Please took strict action on it. Otherwise i will put rti on your company.

Neeraj kumar
[protected]...

Dear help desk,
Last one month in my number [protected] sms not sending. I called to customer care and they are informed my sms service is bared and they are not told a proper reson for activating the SMS service. I disappointed with customer care. So please fix to solve this problem permanently. As soon as possible....

I totally agree with the pathetic situation telecom companies find themselves post entry of jio. But in such a situation, they could have come up with other plans to stop deteriorating customer base (Increasing day by day) and minimizing losses. This would have definitely kept their customer base intact who otherwise were thinking of porting to jio or bsnl. On the contrary they are compelling existing customers to port and earn wrath rather...

Worst experience ever from the vodafone, register a complain regarding slow internet speed since long an still today it is not resolved. Moreover today morning called customer care to know the status for the same and as expected she has not given proper information and she put me on hold foe 1 hour 4 minutes last with no hope i have disconnected the call. She was from customer service and her name was vaishnavi goswami, really disappointment...

Hi,

I have recently ordered a new vodafone sim card. This was delivered to me 2 weeks ago. But the sim is not activated till date. I have been trying to get in touch with the vodafone support executives. But, everytime i get the same answer "the sim will be activated in 2 hours. You will get a call from us". I still haven't received that call. Would be great if i get to know a "yes" or "no", so that i get out of this loop...

Total 28/30 vodafone connections are working in our company at kolkata under group scheme. we r not getting the usage bills timely and are unable to make payment within the due date. every time we contact kolkata office but nobody takes serious to the issue. bills for Jan.19 is still awaited & due date is on 24th. we seriously think to convert...

Dear sir,
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I did not recharged my...

मैने अपना जियो का सिम वोडा़फोन केयर से पोर्ट करवाया 08/01/19 को, वहां पर[protected] ईस नं वाला मदन था, मेरा सिम स्टार्ट भी हो गया था, लेकिन मैने उन्हे पैसे भी दिये थे, और उन्होने मेरे ऩं...

Dear sir my mobile no. is [protected]. On 20.01.2019 at 20:23 hrs I found that 192 rupees is deducted from my account. Next day I calledtwo times to customer care about that matter but they told me that I called to Bangladesh from 20:06 hrs to 20:22 hrs but I did not make any BD call that time. Only make a miss call to BD at 20:15 hrs for 0 min. 6 sec. From customer care I was told please dial on *111*2*4# then you will get SMS for you last...