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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 253

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Z
zampya
from Aurangabad, Maharashtra
Jan 23, 2019
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I totally agree with the pathetic situation telecom companies find themselves post entry of jio. But in such a situation, they could have come up with other plans to stop deteriorating customer base (Increasing day by day) and minimizing losses. This would have definitely kept their customer base intact who otherwise were thinking of porting to jio or bsnl. On the contrary they are compelling existing customers to port and earn wrath rather blessings and goodwill. They should atleast now rec-consider their step and revert to free incoming calls for ever and starting recharge of rs.10 or extending days from existing 28 days to 56 or 84 days for recharge of rs.35.
May almighty give them intelligence to come out where both the company and customers are in win win situation.
Vodafone India customer support has been notified about the posted complaint.
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    H
    Harishkhan
    from Gurgaon, Haryana
    Jan 23, 2019
    Resolved
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    Resolved

    Address: 500082

    Worst experience ever from the vodafone, register a complain regarding slow internet speed since long an still today it is not resolved. Moreover today morning called customer care to know the status for the same and as expected she has not given proper information and she put me on hold foe 1 hour 4 minutes last with no hope i have disconnected the call. She was from customer service and her name was vaishnavi goswami, really disappointment from vodafone that they are not bother about their decades old customers.

    No option left without porting now.
    Feb 28, 2019
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2019
    Vodafone India Customer Care's response
    Hi!

    Kindly help us with your contact number using the following link, we
    will connect with you to discuss. http://bit.ly/1Q0RlZ8

    Regards,
    Vodafone India
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      K
      kart_sake
      from Mumbai, Maharashtra
      Jan 23, 2019
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400049

      Hi,

      I have recently ordered a new vodafone sim card. This was delivered to me 2 weeks ago. But the sim is not activated till date. I have been trying to get in touch with the vodafone support executives. But, everytime i get the same answer "the sim will be activated in 2 hours. You will get a call from us". I still haven't received that call. Would be great if i get to know a "yes" or "no", so that i get out of this loop and get a new sim.

      Thanks
      Feb 25, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jan 25, 2019
      Vodafone India Customer Care's response
      Hi!

      We have made a note of your concern. We'll contact you soon. Kindly help
      us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

      Regards,
      Vodafone India
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        S
        sescatcn
        from Behror, Rajasthan
        Jan 23, 2019
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        Address: Kolkata, West Bengal, 700002

        Total 28/30 vodafone connections are working in our company at kolkata under group scheme. we r not getting the usage bills timely and are unable to make payment within the due date. every time we contact kolkata office but nobody takes serious to the issue. bills for Jan.19 is still awaited & due date is on 24th. we seriously think to convert
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          A
          akg.atul
          from Hyderabad, Telangana
          Jan 23, 2019
          Resolved
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          Resolved

          Address: Ranga Reddy, Andhra Pradesh, 500049

          Dear sir,
          I am not satisfy with your internet network
          Coverage n data packs... Hence, i thought to move to airtel... Then i have started
          To send sms to 1900 for porting...
          But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
          By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

          1. I did not recharged my mobile, as for as company rules so outgoing sms barred... But monthly iam recharging
          My mobile not less than 150rs.
          2. I suppose to change message centre no.- did the same but no result...
          3. I have to change the handset - tried but no result...

          Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
          Plz help me...
          - atul
          Vodafone mobile no. [protected]
          Feb 25, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2019
          Vodafone India Customer Care's response
          Hi!

          We have made a note of your concern. We'll contact you soon.

          Regards,
          Vodafone India
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            R
            rksharma604
            from Takhatgarh, Rajasthan
            Jan 22, 2019
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125001

            मैने अपना जियो का सिम वोडा़फोन केयर से पोर्ट करवाया 08/01/19 को, वहां पर[protected] ईस नं वाला मदन था, मेरा सिम स्टार्ट भी हो गया था, लेकिन मैने उन्हे पैसे भी दिये थे, और उन्होने मेरे ऩं पर रिचार्ज नही किया, मै 30km चलकर दौ बार उनके पास गया, यह केयर हिसार कैंप चोक पर है, लेकिन कैई समाधान नही हुआ, दुसरी जगह से भी रिचार्ज नही हुआ, जिस कारण मेरा बहुत नुकसान हुआ है, अगर आज श्याम तक मेरा रिचार्ज नही हुआ तो, मै उपभोक्ता अदालत मैं केस करुगां। मेरा ऩं [protected] है जो पोर्ट किया है, बहुत ही खराब सर्वीस मिली है वोडा़फोन की तरफ से।
            Feb 25, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Jan 22, 2019
            Updated by rksharma604
            मैने अपना जियो का सिम वोडा़फोन केयर से पोर्ट करवाया 08/01/19 को, वहां पर[protected] ईस नं वाला मदन था, मेरा सिम स्टार्ट भी हो गया था, लेकिन मैने उन्हे पैसे भी दिये थे, और उन्होने मेरे ऩं पर रिचार्ज नही किया, मै 30km चलकर दौ बार उनके पास गया, यह केयर हिसार कैंप चोक पर है, लेकिन कैई समाधान नही हुआ, दुसरी जगह से भी रिचार्ज नही हुआ, जिस कारण मेरा बहुत नुकसान हुआ है, अगर आज श्याम तक मेरा रिचार्ज नही हुआ तो, मै उपभोक्ता अदालत मैं केस करुगां। मेरा ऩं [protected] है जो पोर्ट किया है, बहुत ही खराब सर्वीस मिली है वोडा़फोन की तरफ से।

            Verified Support
            Jan 25, 2019
            Vodafone India Customer Care's response
            Hi!

            We have made a note of your concern. We'll contact you soon.

            Regards,
            Vodafone India
            I have purchased a pack of 199 it has stated that there are 1 GB data and 100 SMS per day for 28 days. Yesterday on wards I can't send even one text message from my vodafone sim card.
            After MNP from airtel to vodafone am not able to make calls. Cant call 59059 also for tele verification. Pathetic service
            My no. [protected]
            Resolve it asap
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              A
              Achintya Bhattacharjee
              from Begusarai, Bihar
              Jan 22, 2019
              Resolved
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              Resolved

              Website: www.consumercomplaints.in

              Dear sir my mobile no. is [protected]. On 20.01.2019 at 20:23 hrs I found that 192 rupees is deducted from my account. Next day I calledtwo times to customer care about that matter but they told me that I called to Bangladesh from 20:06 hrs to 20:22 hrs but I did not make any BD call that time. Only make a miss call to BD at 20:15 hrs for 0 min. 6 sec. From customer care I was told please dial on *111*2*4# then you will get SMS for you last three deduction. But again & again I messaged got the reply no deduction record found. I checked my every dialed details but no such call for this mention duration I found.
              Please do the justice checking exact matter and also do the best

              Thanking you Achintya Bhattacharjee
              Tapti Bhattacharjee
              Feb 26, 2019
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2019
              Vodafone India Customer Care's response
              Hi!

              We have made a note of your concern. We'll contact you soon.

              Regards,
              Vodafone India
              Jan 29, 2019
              Updated by Achintya Bhattacharjee
              Sir My my preffered 84 days subcription always Vodafone. But due to the incident about unnecessary money deduction I have not continued with vodafone for this plan, continued with other network same plan because got no suitable reply with reason against my complain.

              Thanking you
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                U
                Umeshmali
                from Pune, Maharashtra
                Jan 22, 2019
                Resolved
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                Resolved

                My card number [protected] is activated after recharging with rs 35 and 169.
                But my outgoing calls and sms are barred.
                After calling customer care they told me it will resolve in 2 hours.

                But since then its been 3 days it us stipl barred. And i tried multiple calls to customer care they even now removed talking to representative option from tolfree number.
                Also now am not able to call customer care itself because of the same reason.

                Now the pack i recharged is going waste day by day and still there is no action from vodafone company.
                Feb 25, 2019
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2019
                Vodafone India Customer Care's response
                Hi!

                We have made a note of your concern. We'll contact you soon.

                Regards,
                Vodafone India
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                  S
                  ssbshankar
                  from Bengaluru, Karnataka
                  Jan 22, 2019
                  Resolved
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                  Resolved

                  PCN / USSD notification are the notifications that you get once you send a message or complete the call. This is the notification which tells you the call duration, call cost(deductions) and available balance with validity.

                  Now, I dont want to see this at all; after message is being sent or call completed. Earlier it used to work by sending a message NPCN to 111. I tried it again, its not deactivating. I also called customer care many times. Many dont even know something like this exists.

                  Kindly help deactivating the PCN
                  +1 photos
                  Dec 7, 2021
                  Complaint marked as Resolved 
                  I finally had to port to Airtel. Vodafone did not resolve or even contact me
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2019
                  Vodafone India Customer Care's response
                  Hi!

                  We have made a note of your concern. We'll contact you soon.

                  Regards,
                  Vodafone India
                  Dec 07, 2021
                  Updated by ssbshankar
                  No one contacted me. However I switched to Airtel and issue resolved. I will be switching other 4 post paid to Airtel shortly.
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                    W
                    Work.bombay
                    from Mumbai, Maharashtra
                    Jan 21, 2019
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I am having problem sending sms from my vodafone mumbai number for the past 1 month. Reaching call center is impossible. While i am able to send imessages, sms have been a problem. I receive sms.

                    When i try to send an sms i get a message "message sending failed". I have subscribed to unlimited pack that allows me 100 free smss per day. This problem has been persistent for a month now.

                    Besides sms the internet connection is also very erratic.
                    Feb 24, 2019
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 24, 2019
                    Vodafone India Customer Care's response
                    Hi!

                    Kindly help us with your contact number using the following link, we
                    will connect with you to discuss. http://bit.ly/1Q0RlZ8

                    Regards,
                    Vodafone India
                    Early morning received a message that my internet pack was used by 50% and after a few hour for 90% usage & within a minute received your pack was over.on the same subject I would like to inform that i haven't used my phone at all.when I call the customer service they are giving useless reply...
                    I know all sms details Between
                    09/01/2019 to 13/01/2019
                    On 13thJanuary 2019 I have made recharge of worth Rs458. Benefits included 1.4gb net per day, 100 sms per day and unlimited local +std calls for 84 days. I have received data and sms but i am not able to place call. It is saying that u don't have sufficient balance. Kindly solve the problem ASAP
                    Respected Sir,

                    I want to know procedure to get call history for year 2017 of my prepaid mobile no for court proceeding in criminal case.
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                      R
                      Rehman Sir
                      from Sultanpur, Uttar Pradesh
                      Jan 21, 2019
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                      A fraudster from Rajasthan having phone number [protected] conned me ₹6500. He puts ad on OLX mocking your nearby location. Then he calls from this Vodafone number requesting for money. He lure you by narrating his story, how humble he is. He will swear in the name of Gita. Once you do transaction, he'll say to wait for a week to recieve shipment which he never shipped. He will ask another sum say ₹2000 for the delivery. Some will comply, then he'll block your number.

                      I successfully blocked his Paytm account in which he has ₹8000 plus his OLX account. I also reported this incident to Cyber Cell but they're very slow in investigation. Please be aware of this scam and never do advance payment.
                      +3 photos
                      Vodafone India customer support has been notified about the posted complaint.
                      I am not able to send sms. I even tried it by using an another phone, not able to send sms. - Problem with the connection only
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                        NIKIT DONGAONKAR
                        from Pune, Maharashtra
                        Jan 21, 2019
                        Resolved
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                        Resolved

                        Address: 411057

                        There is no network in our society from last 1 month... Being with vodafone india since last 5+ years this is worst service i have ever received. After raising the complaint they have closed the complaint without solving the issue. I never received the call from vodafone until i requested to port out. I have validity till mar 19 but still have to port out as i am not receiving important calls\ messages with the network they are providing.

                        Tower every hour just remains to advertisement nothing is there in big city like pune then how can we expect it in small towns and on roads.

                        I would like to claim for the call drops till date from last 1 month and also want to reverse the recharge i have made.

                        Please let me know where can i file the request.
                        +1 photos
                        Feb 24, 2019
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 24, 2019
                        Vodafone India Customer Care's response
                        Hi!

                        We have made a note of your concern. We'll contact you soon. Kindly help
                        us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                        Regards,
                        Vodafone India
                        Vodafone main service centre in bhavnagar gujarat is very slow
                        There are no any arrangements for sitting and waiting
                        It takes more than 45 to get our turn
                        How can customer free for one hour for just [censored]ing getting service
                        My vodafone m.no is [protected] . My address is I-4/145 sector 16 rohini new Delhi. Internet speed in my phone is just 2 to 4 kbps which is very very less & this is happening last few months. Kindly resolve this issue urgently otherwise I will be forced to port it in other operator.
                        My vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Without my knowledge they blocked.How to un block?
                        Please do the needful urgently.
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                          S
                          SureshWaghmare01
                          from Mumbai, Maharashtra
                          Jan 21, 2019
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400086

                          Hi there,

                          The vodafone number [protected] from last two bill amount has been increased.
                          From past years the bill amount was not more than rs.180/-
                          For the january month the bill amount is rs.293.82/-. The increase is more than rs100/-
                          And the usage has not increase. The usage is same.

                          I kindly request you to look into this matter immediately and please help to reduce the amount.

                          Thanks & regards
                          Suresh waghmare
                          Feb 24, 2019
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 24, 2019
                          Vodafone India Customer Care's response
                          Hi!

                          We have made a note of your concern. We'll contact you soon.

                          Regards,
                          Vodafone India
                          I purchased a new vodafone prepaid sim card no [protected] and also charged it with Rs. 149 pack. But it is still not activated.

                          Please help.

                          My alternate no is [protected].

                          Regards,

                          Hemang
                          Hemang Dagli's reply, Jan 14, 2019
                          I tried calling the call centre. It takes atleast 8-10 minutes and I just hang up.
                          My phone number [protected] . I have recharged with Rs.98 on paytm for Vodafone but I got 1.84 rupees as my main balance . Access fee was 80.07 . Even i didnt got any Unlimited call or free . messaging . It was totally a bogus recharge . A total baloney was done with me .I want my paytm balance refunded.
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                            V
                            from Bengaluru, Karnataka
                            Jan 21, 2019
                            Resolved
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                            Resolved

                            mobile shield insurance

                            Address: Bangalore, Karnataka, 550076
                            Website: Mobile Shield

                            Hi. I have applied for the mobile shield isurance claim. However on calling the call centre i get to know my claim is rejected. No reason is provided and no escalation mechanism. I have submitted all documents and i see no reqaon for rejection of a genuine claim. Request you to kindly investigate or let me know the right escalation matrix dor the same. My no [protected]....
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                            sudheer maturi
                            from Rajahmundry, Andhra Pradesh
                            Jan 21, 2019
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                            Address: West Godavari, Andhra Pradesh, 534447

                            A mobile tower is next to my house in jangareddygudem west godavari district andhra pradesh
                            It is causing health issues to my parents
                            Kindly remove the tower in residental area

                            My mother had got breast cancer due to this tower and she suffered a lot to recover from this she has under gone more than 1 year treatment to recover

                            And my father is also facing nervous problems due to this tower

                            Revome the tower and place in non residential area
                            +2 photos
                            Vodafone India customer support has been notified about the posted complaint.
                            96 INR cut during visit in Meghalaya. When complaint, customer care informed that nothing can be done, as mobiles picked international signal
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                              A
                              Adarsh Eshwar
                              from Bengaluru, Karnataka
                              Jan 20, 2019
                              Resolved
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                              Resolved

                              Address: 560078
                              Website: Vodafone.in

                              I had purchased one vodafone (Then hutch) sim on 22nd june 2005 by paying 399rs. With lifetime validity. Which then said free incoming till 2025. I use this number for various bank, gas subsidy activities. But now i'm getting messages as my incoming has been stopped even though i have balance of around 20rs. And it says that i should recharge monthly minimum of 39rs for getting incoming calls and messages. Which is against vodafone commitment which is violating our i. E., consumers right. Please take necessary action
                              Feb 24, 2019
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 24, 2019
                              Vodafone India Customer Care's response
                              Hi!

                              We have made a note of your concern. We'll contact you soon.

                              Regards,
                              Vodafone India
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                                R
                                ramioi
                                from Anand, Gujarat
                                Jan 20, 2019
                                Resolved
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                                Resolved

                                Address: Chandrapur, Maharashtra, 442908
                                Website: [email protected]

                                Mob no [protected] connection having life time incoming facility.
                                The incoming services of this no is debarred by the service provider m/s vodafone india.
                                As per framing new guideline by the vodafone private mobile service provider that mob no's has to has balance for utilizing incoming mobile services.
                                Where's there is no director to stop incoming facility of no having lifetime incoming facility.
                                Please start incoming facility of no no [protected]

                                Thanks
                                Ram dwivedi
                                [protected]
                                Feb 24, 2019
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2019
                                Vodafone India Customer Care's response
                                Hi!

                                We have made a note of your concern. We'll contact you soon.

                                Regards,
                                Vodafone India
                                I have recharged wrong Vodafone number which is [protected].but my number is [protected].please recover balance on my number.

                                debarring incoming on mobile 9765964139 having connection lifetime incoming free - Comment #3329687 - Image #0
                                debarring incoming on mobile 9765964139 having connection lifetime incoming free - Comment #3329687 - Image #1
                                Respect sir/madam.

                                Please disconnected this post paid no [protected]... I have already informed Vodafone store... Vodafone ask me you use 3month after disconnected... I am not satisfied this service.. This month bill I well pay... Next bill any amount iam not paying...

                                Thanks
                                Warm and regards

                                debarring incoming on mobile 9765964139 having connection lifetime incoming free - Comment #3329874 - Image #0
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                                  R
                                  ratnasree biswas
                                  from Solap, West Bengal
                                  Jan 20, 2019
                                  Resolved
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                                  Resolved

                                  I have ported to vodafone but now i can't recharge nor can use the service. It is my official number. I am facing great inconvenience as of now as i am unable to contact anyone.
                                  If vodafone cannot provide service why are they operating. I have tried calling customer care thrice but was kept waiting for 20 minutes after which i disconnected. They don't even provide customer service. This is so gross
                                  Feb 25, 2019
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We have made a note of your concern. We'll contact you soon.

                                  Regards,
                                  Vodafone India
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                                    A
                                    aashna mdakhani
                                    from Bengaluru, Karnataka
                                    Jan 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Haveri, Karnataka

                                    Hey... I have unknowingly changed my vodafone message centre.. I m not able to send messages any more... Please help me... I need it very badly.. Its annoyingly getting failed... Please please help me regarding this issue... I m in hurry and i m not being very easy to send texts please resolve my matter... I want to save my message centre number... Once it works i will be very thankful
                                    Feb 24, 2019
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2019
                                    Vodafone India Customer Care's response
                                    Hi!

                                    We have made a note of your concern. We'll contact you soon.

                                    Regards,
                                    Vodafone India
                                    I am in international roaming from December 18 so requested for DND it's activated but not working.Still getting calls and messages, reached out to live chats many times with zero resolution, figure it out can't extra pay bill for Vodafone inappropriate stupid service.

                                    I'm in need of vodafone message centre number - Comment #3329837 - Image #0
                                    I'm in need of vodafone message centre number - Comment #3329837 - Image #1
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                                      M
                                      Maneet Goyal
                                      from Chandigarh, Chandigarh
                                      Jan 19, 2019
                                      Resolved
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                                      Resolved

                                      Dear sir i am using vodafone internet for a long time but the speed of its 4g net is not good. I have complain so many times to the vodafone customer care but no solution has been provided so far. They did not take the problem seriously. They take unnecessary time to get the solution. Finally i bring the matter to your notice. I hope you will solve my problem.
                                      Feb 24, 2019
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2019
                                      Vodafone India Customer Care's response
                                      Hi!

                                      Kindly help us with your contact number using the following link, we
                                      will connect with you to discuss. http://bit.ly/1Q0RlZ8

                                      Regards,
                                      Vodafone India
                                      Vodafone is a nice network that is not friendly
                                      I do not have many time to tell the caller tone set and do not have a response to this bad network. Am trying to set that Tamil movie '96 but no response from customer care executive

                                      4g net - Comment #3329853 - Image #0
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