Vodafone India Complaints & Reviews

Address: Raigad, Maharashtra, 410218

Hello team

This is regarding request number[protected] raised to vodafone for mobile data charges.

Mobile number: +91 [protected]
Dob : 26/07/1988

I have traveled from india to malaysia on 20/21st dec'2018 and on malaysia airport i have connected to wifi but unfortunately wifi got disconnected and data switched on to mobile data for few minutes. I have not used any data but data was on for few minutes due to disconnection to wifi network.

For few mb of data, vodafone bill me for 6500 inr for current month generated on 01st jan 2018. I don't want to pay as i have not used any data as it was activated without notifying to customer.

I have call to customer care to waive charges and they said we will take your request and process waiver. They have taken multiple request and closed without waiving the charges applied.

Number of request raised:
[protected]
[protected]
[protected]

Please help me to resolve this query

Thanks,
Nitin m

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

It seems that i am unable to send texts to 1900 with my vodafone number. It works fine when i am texting other numbers. I suspect that this service has been blocked on my number. Vodafone doesn't allow me to send messages to 1900

I have been trying this from last few days and have even tried to contact vodafone customer service but this hasn't been sorted out yet.

Also, vodafone has been incorrectly charging me in my bills over the last few months.

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
Myself neeraj kumar s% sunil kumar
Address - yadav nagar, gali no -6, rewari (Haryana)
I bought a sim no -[protected] from your dealer on 18 october. Your executive officers share my personal details to any person for any crime purpose.
Please took strict action on it. Otherwise i will put rti on your company.

Neeraj kumar
[protected]

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 603109

Dear help desk,
Last one month in my number [protected] sms not sending. I called to customer care and they are informed my sms service is bared and they are not told a proper reson for activating the SMS service. I disappointed with customer care. So please fix to solve this problem permanently. As soon as possible.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I totally agree with the pathetic situation telecom companies find themselves post entry of jio. But in such a situation, they could have come up with other plans to stop deteriorating customer base (Increasing day by day) and minimizing losses. This would have definitely kept their customer base intact who otherwise were thinking of porting to jio or bsnl. On the contrary they are compelling existing customers to port and earn wrath rather blessings and goodwill. They should atleast now rec-consider their step and revert to free incoming calls for ever and starting recharge of rs.10 or extending days from existing 28 days to 56 or 84 days for recharge of rs.35.
May almighty give them intelligence to come out where both the company and customers are in win win situation.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500082

Worst experience ever from the vodafone, register a complain regarding slow internet speed since long an still today it is not resolved. Moreover today morning called customer care to know the status for the same and as expected she has not given proper information and she put me on hold foe 1 hour 4 minutes last with no hope i have disconnected the call. She was from customer service and her name was vaishnavi goswami, really disappointment from vodafone that they are not bother about their decades old customers.

No option left without porting now.

Feb 28, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

Kindly help us with your contact number using the following link, we
will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400049

Hi,

I have recently ordered a new vodafone sim card. This was delivered to me 2 weeks ago. But the sim is not activated till date. I have been trying to get in touch with the vodafone support executives. But, everytime i get the same answer "the sim will be activated in 2 hours. You will get a call from us". I still haven't received that call. Would be great if i get to know a "yes" or "no", so that i get out of this loop and get a new sim.

Thanks

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon. Kindly help
us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700002

Total 28/30 vodafone connections are working in our company at kolkata under group scheme. we r not getting the usage bills timely and are unable to make payment within the due date. every time we contact kolkata office but nobody takes serious to the issue. bills for Jan.19 is still awaited & due date is on 24th. we seriously think to convert

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ranga Reddy, Andhra Pradesh, 500049

Dear sir,
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I did not recharged my mobile, as for as company rules so outgoing sms barred... But monthly iam recharging
My mobile not less than 150rs.
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
Plz help me...
- atul
Vodafone mobile no. [protected]

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125001

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jan 22, 2019

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

View replies

S

SYAMINIMOL S

from Madurai, Tamil Nadu

Jan 22, 2019

I have purchased a pack of 199 it has stated that there are 1 GB data and 100 SMS per day for 28 days. Yesterday on wards I can't send even one text message from my vodafone sim card.

Reply

G

Gopi-compliants

from Bengaluru, Karnataka

Jan 22, 2019

After MNP from airtel to vodafone am not able to make calls. Cant call 59059 also for tele verification. Pathetic service
My no. [protected]
Resolve it asap

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: www.consumercomplaints.in

Dear sir my mobile no. is [protected]. On 20.01.2019 at 20:23 hrs I found that 192 rupees is deducted from my account. Next day I calledtwo times to customer care about that matter but they told me that I called to Bangladesh from 20:06 hrs to 20:22 hrs but I did not make any BD call that time. Only make a miss call to BD at 20:15 hrs for 0 min. 6 sec. From customer care I was told please dial on *111*2*4# then you will get SMS for you last three deduction. But again & again I messaged got the reply no deduction record found. I checked my every dialed details but no such call for this mention duration I found.
Please do the justice checking exact matter and also do the best

Thanking you Achintya Bhattacharjee
Tapti Bhattacharjee

Feb 26, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Jan 29, 2019

Updated by Achintya Bhattacharjee Sir My my preffered 84 days subcription always Vodafone. But due to the incident about unnecessary money deduction I have not continued with vodafone for this plan, continued with other network same plan because got no suitable reply with reason against my complain.

Thanking you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My card number [protected] is activated after recharging with rs 35 and 169.
But my outgoing calls and sms are barred.
After calling customer care they told me it will resolve in 2 hours.

But since then its been 3 days it us stipl barred. And i tried multiple calls to customer care they even now removed talking to representative option from tolfree number.
Also now am not able to call customer care itself because of the same reason.

Now the pack i recharged is going waste day by day and still there is no action from vodafone company.

Feb 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

PCN / USSD notification are the notifications that you get once you send a message or complete the call. This is the notification which tells you the call duration, call cost(deductions) and available balance with validity.

Now, I dont want to see this at all; after message is being sent or call completed. Earlier it used to work by sending a message NPCN to 111. I tried it again, its not deactivating. I also called customer care many times. Many dont even know something like this exists.

Kindly help deactivating the PCN

Dec 7, 2021

Complaint marked as Resolved

I finally had to port to Airtel. Vodafone did not resolve or even contact me

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Dec 07, 2021

Updated by ssbshankar No one contacted me. However I switched to Airtel and issue resolved. I will be switching other 4 post paid to Airtel shortly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I am having problem sending sms from my vodafone mumbai number for the past 1 month. Reaching call center is impossible. While i am able to send imessages, sms have been a problem. I receive sms.

When i try to send an sms i get a message "message sending failed". I have subscribed to unlimited pack that allows me 100 free smss per day. This problem has been persistent for a month now.

Besides sms the internet connection is also very erratic.

Feb 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Vodafone India Customer Care's response Hi!

Kindly help us with your contact number using the following link, we
will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

View replies

S

Sunnybhagatshg

from Bengaluru, Karnataka

Jan 21, 2019

Early morning received a message that my internet pack was used by 50% and after a few hour for 90% usage & within a minute received your pack was over.on the same subject I would like to inform that i haven't used my phone at all.when I call the customer service they are giving useless reply...

Reply

D

D K Barmunda

from Dhaulpur, Rajasthan

Jan 21, 2019

I know all sms details Between
09/01/2019 to 13/01/2019

Reply

M

monika sancheti

from Ahmedabad, Gujarat

Jan 22, 2019

On 13thJanuary 2019 I have made recharge of worth Rs458. Benefits included 1.4gb net per day, 100 sms per day and unlimited local +std calls for 84 days. I have received data and sms but i am not able to place call. It is saying that u don't have sufficient balance. Kindly solve the problem ASAP

Reply

A

assym samy

from Anand, Gujarat

Jan 22, 2019

Respected Sir,

I want to know procedure to get call history for year 2017 of my prepaid mobile no for court proceeding in criminal case.

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

A fraudster from Rajasthan having phone number [protected] conned me ₹6500. He puts ad on OLX mocking your nearby location. Then he calls from this Vodafone number requesting for money. He lure you by narrating his story, how humble he is. He will swear in the name of Gita. Once you do transaction, he'll say to wait for a week to recieve shipment which he never shipped. He will ask another sum say ₹2000 for the delivery. Some will comply, then he'll block your number.

I successfully blocked his Paytm account in which he has ₹8000 plus his OLX account. I also reported this incident to Cyber Cell but they're very slow in investigation. Please be aware of this scam and never do advance payment.

Vodafone India customer support has been notified about the posted complaint.

View replies

S

sriprathapan

from Bengaluru, Karnataka

Jan 22, 2019

I am not able to send sms. I even tried it by using an another phone, not able to send sms. - Problem with the connection only

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 411057

There is no network in our society from last 1 month... Being with vodafone india since last 5+ years this is worst service i have ever received. After raising the complaint they have closed the complaint without solving the issue. I never received the call from vodafone until i requested to port out. I have validity till mar 19 but still have to port out as i am not receiving important calls\ messages with the network they are providing.

Tower every hour just remains to advertisement nothing is there in big city like pune then how can we expect it in small towns and on roads.

I would like to claim for the call drops till date from last 1 month and also want to reverse the recharge i have made.

Please let me know where can i file the request.

Feb 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon. Kindly help
us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

View replies

A

Abbasali Bhojani

from Ahmedabad, Gujarat

Jan 21, 2019

Vodafone main service centre in bhavnagar gujarat is very slow
There are no any arrangements for sitting and waiting
It takes more than 45 to get our turn
How can customer free for one hour for just [censored]ing getting service

Reply

S

Sajjan_kumar

from Delhi, Delhi

Jan 21, 2019

My vodafone m.no is [protected] . My address is I-4/145 sector 16 rohini new Delhi. Internet speed in my phone is just 2 to 4 kbps which is very very less & this is happening last few months. Kindly resolve this issue urgently otherwise I will be forced to port it in other operator.

Reply

P

prabhasaran

from Mumbai, Maharashtra

Jan 22, 2019

My vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Without my knowledge they blocked.How to un block?
Please do the needful urgently.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400086

Hi there,

The vodafone number [protected] from last two bill amount has been increased.
From past years the bill amount was not more than rs.180/-
For the january month the bill amount is rs.293.82/-. The increase is more than rs100/-
And the usage has not increase. The usage is same.

I kindly request you to look into this matter immediately and please help to reduce the amount.

Thanks & regards
Suresh waghmare

Feb 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

View replies

H

Hemang Dagli

from Pune, Maharashtra

Jan 21, 2019

I purchased a new vodafone prepaid sim card no [protected] and also charged it with Rs. 149 pack. But it is still not activated.

Please help.

My alternate no is [protected].

Regards,

Hemang

Reply

Hemang Dagli's reply, Jan 14, 2019

I tried calling the call centre. It takes atleast 8-10 minutes and I just hang up.

V

Vixky21

from Mumbai, Maharashtra

Jan 21, 2019

My phone number [protected] . I have recharged with Rs.98 on paytm for Vodafone but I got 1.84 rupees as my main balance . Access fee was 80.07 . Even i didnt got any Unlimited call or free . messaging . It was totally a bogus recharge . A total baloney was done with me .I want my paytm balance refunded.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 550076

Website: Mobile Shield

Hi. I have applied for the mobile shield isurance claim. However on calling the call centre i get to know my claim is rejected. No reason is provided and no escalation mechanism. I have submitted all documents and i see no reqaon for rejection of a genuine claim. Request you to kindly investigate or let me know the right escalation matrix dor the same. My no [protected]....

Helpful

Found this helpful?

3 Comments

Address: West Godavari, Andhra Pradesh, 534447

A mobile tower is next to my house in jangareddygudem west godavari district andhra pradesh
It is causing health issues to my parents
Kindly remove the tower in residental area

My mother had got breast cancer due to this tower and she suffered a lot to recover from this she has under gone more than 1 year treatment to recover

And my father is also facing nervous problems due to this tower

Revome the tower and place in non residential area

Vodafone India customer support has been notified about the posted complaint.

View replies

R

RamPrakashTamrakar

from Mumbai, Maharashtra

Jan 21, 2019

96 INR cut during visit in Meghalaya. When complaint, customer care informed that nothing can be done, as mobiles picked international signal

Reply

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: 560078

Website: Vodafone.in

I had purchased one vodafone (Then hutch) sim on 22nd june 2005 by paying 399rs. With lifetime validity. Which then said free incoming till 2025. I use this number for various bank, gas subsidy activities. But now i'm getting messages as my incoming has been stopped even though i have balance of around 20rs. And it says that i should recharge monthly minimum of 39rs for getting incoming calls and messages. Which is against vodafone commitment which is violating our i. E., consumers right. Please take necessary action

Feb 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 253

request number 508931884 - ir data activation with notification and auto start of mobile data

Post your Comment

unable to send text message to 1900

Post your Comment

your company dealers using my personal details and giving to any other person for any crime purpose

Post your Comment

sms sending are not working

Post your Comment

stoppage of incoming calls and minimum recharge

Post your Comment

data speed and worst behavior of customer care

Post your Comment

vodafone new sim not activated for 2 weeks

Post your Comment

non-receipt of usage bills

Post your Comment

not able to send sms to 1900 for porting

Post your Comment

recharge

Post your Comment

deduction of money of rs.192 showing not proper reason

Post your Comment

outgoing calls/sms barred

Post your Comment

pcn to be stopped

Post your Comment

sms not being sent

Post your Comment

call fraud

Post your Comment

poor network and lot of call drops

Post your Comment

I'm complaining about increase in bill amount

Post your Comment

mobile shield insurance

removal of mobile tower

Post your Comment

barring incoming calls

Post your Comment

Related businesses