Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
Complaints 27108
Resolved
9560
Unresolved
17548
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 252

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Umeshmali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls/sms barred

My card number [protected] is activated after recharging with rs 35 and 169.
But my outgoing calls and sms are barred.
After calling customer care they told me it will resolve in 2 hours.

But since then its been 3 days it us stipl barred. And i tried multiple calls to customer care they even now removed talking to representative option from tolfree number.
Also now am not able to call customer care itself...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssbshankar
from Bengaluru, Karnataka
Dec 7, 2021
This thread was updated on Dec 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pcn to be stopped

PCN / USSD notification are the notifications that you get once you send a message or complete the call. This is the notification which tells you the call duration, call cost(deductions) and available balance with validity.

Now, I dont want to see this at all; after message is being sent or call completed. Earlier it used to work by sending a message NPCN to 111. I tried it again, its not deactivating. I also called customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Work.bombay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms not being sent

Address:Mumbai City, Maharashtra

I am having problem sending sms from my vodafone mumbai number for the past 1 month. Reaching call center is impossible. While i am able to send imessages, sms have been a problem. I receive sms.

When i try to send an sms i get a message "message sending failed". I have subscribed to unlimited pack that allows me 100 free smss per day. This problem has been persistent for a month now.

Besides sms the internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rehman Sir
from Sultanpur, Uttar Pradesh
Report
Copy

call fraud

A fraudster from Rajasthan having phone number [protected] conned me ₹6500. He puts ad on OLX mocking your nearby location. Then he calls from this Vodafone number requesting for money. He lure you by narrating his story, how humble he is. He will swear in the name of Gita. Once you do transaction, he'll say to wait for a week to recieve shipment which he never shipped. He will ask another sum say ₹2000 for the delivery. Some will comply,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NIKIT DONGAONKAR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor network and lot of call drops

Address:411057

There is no network in our society from last 1 month... Being with vodafone india since last 5+ years this is worst service i have ever received. After raising the complaint they have closed the complaint without solving the issue. I never received the call from vodafone until i requested to port out. I have validity till mar 19 but still have to port out as i am not receiving important calls\ messages with the network they are providing.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
SureshWaghmare01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about increase in bill amount

Address:Mumbai City, Maharashtra, 400086

Hi there,

The vodafone number [protected] from last two bill amount has been increased.
From past years the bill amount was not more than rs.180/-
For the january month the bill amount is rs.293.82/-. The increase is more than rs100/-
And the usage has not increase. The usage is same.

I kindly request you to look into this matter immediately and please help to reduce the amount.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile shield insurance

Address:Bangalore, Karnataka, 550076
Website:Mobile Shield

Hi. I have applied for the mobile shield isurance claim. However on calling the call centre i get to know my claim is rejected. No reason is provided and no escalation mechanism. I have submitted all documents and i see no reqaon for rejection of a genuine claim. Request you to kindly investigate or let me know the right escalation matrix dor the same. My no [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sudheer maturi
from Rajahmundry, Andhra Pradesh
Report
Copy

removal of mobile tower

Address:West Godavari, Andhra Pradesh, 534447

A mobile tower is next to my house in jangareddygudem west godavari district andhra pradesh
It is causing health issues to my parents
Kindly remove the tower in residental area

My mother had got breast cancer due to this tower and she suffered a lot to recover from this she has under gone more than 1 year treatment to recover

And my father is also facing nervous problems due to this tower br...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Adarsh Eshwar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

barring incoming calls

Address:560078
Website:Vodafone.in

I had purchased one vodafone (Then hutch) sim on 22nd june 2005 by paying 399rs. With lifetime validity. Which then said free incoming till 2025. I use this number for various bank, gas subsidy activities. But now i'm getting messages as my incoming has been stopped even though i have balance of around 20rs. And it says that i should recharge monthly minimum of 39rs for getting incoming calls and messages. Which is against vodafone commitment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramioi
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debarring incoming on mobile 9765964139 having connection lifetime incoming free

Address:Chandrapur, Maharashtra, 442908
Website:[email protected]

Mob no [protected] connection having life time incoming facility.
The incoming services of this no is debarred by the service provider m/s vodafone india.
As per framing new guideline by the vodafone private mobile service provider that mob no's has to has balance for utilizing incoming mobile services.
Where's there is no director to stop incoming facility of no having lifetime incoming facility.
Please start incoming...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ratnasree biswas
from Solap, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot recharge number after porting

I have ported to vodafone but now i can't recharge nor can use the service. It is my official number. I am facing great inconvenience as of now as i am unable to contact anyone.
If vodafone cannot provide service why are they operating. I have tried calling customer care thrice but was kept waiting for 20 minutes after which i disconnected. They don't even provide customer service. This is so gross...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aashna mdakhani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm in need of vodafone message centre number

Address:Haveri, Karnataka

Hey... I have unknowingly changed my vodafone message centre.. I m not able to send messages any more... Please help me... I need it very badly.. Its annoyingly getting failed... Please please help me regarding this issue... I m in hurry and i m not being very easy to send texts please resolve my matter... I want to save my message centre number... Once it works i will be very thankful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maneet Goyal
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g net

Dear sir i am using vodafone internet for a long time but the speed of its 4g net is not good. I have complain so many times to the vodafone customer care but no solution has been provided so far. They did not take the problem seriously. They take unnecessary time to get the solution. Finally i bring the matter to your notice. I hope you will solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anoop&Jincy
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer is not yet activated

Address:Thrissur, Kerala, 680501

Today morning i recharged for 169 unlimited offer and i got all the messages and the very same reflected on vodafone application. But, even after complained about this to 2 consecutive customer care executives, they couldn't resolve it. And i started my travel to my own home, as i am a women i need to call my husband or my relatives if i faced any problem in between my journey.
Complaint number 4-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Div10011991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone postpaid bill payments

Address:Raigad, Maharashtra, 410218

I am using a postpaid mobile number, which i wanted to discontinue as i was not getting range and i had visited vodafone and made all the formalities to discontinue the card.
Later i had a talk with shafan from vodafone his number is [protected]. He promised me a reversal of 250 rs as i was paying the bills and not even able to use my number as there was no network available on my sim. He has asked me not to make the payments in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hareshkk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged 546 saying that called to 51717

Address:Surat, Gujarat, 394155

I was charged by vodafone rs 546 on nov-dec 2018 for number 51717. We had not made these calls and seems like it is a fraud. The customer service says its an internet number to some astrologer. I have registered a complaints against this in vodafone customer care and waiting for the response... This seems to be a big scam!! Strong action is to be taken against this cheating.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh batham
from Allahabad, Uttar Pradesh
Report
Copy

can't send porting sms to 1900

Address:209725

From new months Vodafone service is very poor to I decided to port my number to JIO so I went to JIO office there I found that Vodafone have blocked any sms being sent to 1900 though I can send sms to other sms properly. This is shameful activity by Vodafone even though I've complained about this to Vodafone on 15th Jan 2019 but still no response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrikant Sidram Shahapurkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming calls are barred

Address:411028

Hi my mobile number is [protected].
It is having vodafone prepaid sim. While i have taken the sim they told me lifetime incoming is free.

Now they have barred my incoming calls from morning.

Kindly tell me what needs to be done. I am fed up of this vodafone service.
They are just messaging me to recharge for incoming service as well.
Why should i recharge for only incoming calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
javedR
from Noida, Uttar Pradesh
Report
Copy

auto deducted talktime of rs.52

I got a notification that "your last call on 517170 was of 4 min., charges Rs.52" current balance is Rs.4. Even it wasn't made by me. when i checked on call log it is showing 517170 as dailed number. but the question is i have not made any call.and why should i call to dummy no. and more interestingly charges got deducted for Rs.52....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarabjit Gandhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port out blocked by vodafone

Address:400708

Vodafone has blocked out port out on my number. When i send sms to 1900 i get error sms asking me to retry. Plus 1 rupee deducts from my balance for each of these stupid sms

Also 198 has been blocked by vodafone so that i cannot speak to customer service about it.

So i used my jio phone and connected to the paid customer service of vodafone only to get irrelevant and false assurances to retry again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy